The best of the best!! The most responsive, the most professional, the most courteous and the most…read morepatient with explanations and details! I can't say enough good things about Kirtis and his team. He installed a full new heating system for me and the. did simple thermostat replacement....don't hesitate, you won't be disappointed! Carol

Quality work done quickly - Reynolds responded quickly to my inquiries (their web portal and…read moretraditional phone communication tools are both effective and efficient). All staff I interacted with were professional, helpful and friendly. Kirtis was able to fix a leaky pipe so quickly - very impressive. Reynolds will be my 'go-to' for any future plumbing and heating needs!

John Kelly installed a unit in my Vermont home in 2014. He has been a tough man to get hold of…read morewhen needed, after the job is done. Sadly I needed him every year there after. The unit has needed one part or another every single year.. Aside from and in spite of annual upkeep, he has cost me additional money every single year. Now I have learned that the unit was vented improperly and had a significant effect on the fresh air circulation. Which in turn has cause soot build up on the unit. More money. I have tried numerous times to get in touch with John over the past year via email or voicemail. Unsuccessful in both areas. It is both sad and frustrating to put your trust in someone who claims to be a professional. Find someone else.

John was a pleasure to work with. We have a second home in Vermont that was without a furnace…read moreheading in to late October. I was having all sorts of trouble getting anyone to call me back and schedule a date to come even look at it...until I called John. I called at 5pm in the evening, expecting to get a call back later that week. He called me at 6:30pm, and went to see the job within 2 days. The quote was very fair, and significantly below the one other person I had been able to get to look at the job. A week and a half later, we had a new furnace and new hot water heater, 2 days ahead of schedule. John communicated with me daily, let me know of anything unexpected, and was on time and on budget. Managing repairs from afar is always a challenge, but John made it easy with great communication, including pictures. He even checked in with me 2 weeks later to make sure everything was working correctly. I wouldn't hesitate to call John again. Truly a professional.

Plumber showed up right on time, was professional, courteous and did great work under slightly…read morechallenging circumstances. Recommended.

Fast response time. Courteous both on the phone and in person. Job completed in a timely manner…read more Very happy with this company and their work ethic.

Awesome job appreciate Tom thank you for helping fix my porch leak. Kind professional and knows…read morewhat he's doing.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

Knowledgeable, reliable and considerate, They come quickly for emergencies too.read more

Legacy has been our plumbers since we discovered them on line. They respond to a phone call or…read moremessage and got back to us quickly. Both Travis and Josh are great to deal with, honest, prompt and professional. They answer questions with honesty and detail, work quickly and leave a clean and neat work area. We would highly recommend them !!

I have been a customer of Bradway Plumbing for 5 years. They installed a hot water heater for us,…read moreand have completed multiple plumbing jobs such as toilet installations, sink faucets, UV light systems, and more. This morning I called requesting help with our aging mini-split a/c system and was told they would no longer provide service to us as a result of an incident that occurred last Fall when driving past the owner's house. The workers they hired were installing electrical conduit and a box truck in front of us stopped before starting again. My wife and I, with our two dogs in the car, began to proceed. I assumed it was safe to proceed. The truck suddenly stopped and the reverse lights came on, so I blew my horn, knowing they could not see us behind them. Suddenly, the two workers startied screaming at me, cursing and calling me names and verbally abusing me for proceeding. My wife and I were very shaken up by this and called the local police to report this violent behavior. I am extremely upset as well as disappointed that this company would turn their back on me as a customer. The only reason I am giving them two stars is that we have always been satisfied with their work. Knowing that this is how they operate, I would never even want to use them again. They actually should get 0 stars for treating a customer in such a way. EDIT: to be clear, I never said the workers who verbally abused us were employees of Bradway Plumbing. But it is Bradway Plumbing who we just discovered will no longer do work for us. There is no misplaced blame, other than Robert now trying to blame me. I guess he thinks we should just accept being verbally assaulted and cursed at by the people he hired to work on his house? Maybe he should have spoken to the people he hired about the incident. Anyway, I am now fully aware of the type of business owner Robert Bradway is and will happily move on.

Was recommended to this company by a very trusted (5 star) contractor to address an emergency…read moresituation on a weekend day. Their response was almost immediate with technicians to address both a plumbing and heating emergency; a furnace failure which had resulted in a frozen pipe to burst causing catastrophic damage to our entire home. Within hours Mike had found and repaired the broken pipes and faucet and Josh had the Peerless furnace up and running allowing the Servpro team to start their remediation work. Thank you all on the Robert Bradway team for your excellent service!

It was the eve of Thanksgiving and I noticed that a hose that leads to my basement was leaking and…read moreleaving water damage. I requested a quote and KGC immediately responded and were able to stop by that same day. Alfredo was the technician who came over and he was quickly able to diagnose the issue, pick up the part from Home Depot, and installed it all that same day. The price at the end of the day was very reasonable. Alfredo was friendly, professional, and efficient. I'm definitely going to keep KGC in mind for future home repairs.

EXCELLENT SERVICE! Top marks for Eddie - be sure to request him when you call. Polite, hard working…read moreand very skilled. I don't hand out 5 stars lightly, and I have only used this company for a smaller plumbing job, but the service was TOP TIER. They responded very quickly through Yelp, someone came by to inspect the issue within the hour - a leaky shower head that two other plumbers had shined me on about for over 5 months - after Eddie came for the inspection he went gave a flat rate quote and went out to get the replacement piece and returned quickly to complete the job. So happy to have a company locally I can trust to be responsive and professional - will definitely recommend and call again. Zachary M.

Needed to have a burst pipe leading to an outside faucet replaced. Called Bob after checking on…read morethe internet. He had very good recommendations. It took a few days to connect (he was ill with pneumonia), but when we connected he was at my home that same afternoon. He did a great job. he was informative and helpful. Couldn't ask for anything more.

Bob is the best ! Total professional, who shows up when he says he is going to and gets it done…read morefor a fair price.

I have received the worst service from Desanty plumbing. Marc had installed a heating system in my…read morehouse a few years ago. At the beginning of this season the system would not turn on. An electrician looked at it and stated that a plumber would need to come and assess the issue. There was no heat in the house. I called Marc and left a message. I was willing to pay an emergency call fee, however Marc never returned my calls. I certainly would. not recommend him for service. He ignores long time customers and does not stand behind bis work.

Marc DeSanty and his crew are the BEST. Marc is smart, practical, and honest, the best kind of…read morehousehold and domestic plumbing and heating person you would ever want to help you take care of a house, especially an older one. I could not rate him higher. He's a great plumber, an honest businessman, and the sort of person you want in your corner when a problem arises. His guys are just as wonderful, Darrell in particular.

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

I put out a Yelp request to get estimates on some work for my home. As Yelp does, it contacted…read moremultiple companies. Mr. Rooter was the first to call me, and schedule for an estimate. I mentioned that we are selling the house and we were looking to repair an issue with the water pressure for the new owners. The plumber that came by called me and told me his recommendations. Two days later, I received an estimate for much more than what was recommended on the phone, and an invoice for the estimate itself. I responded questioning that estimate charge, because it wasn't mentioned in advance, and why there was work on the estimate that we were told we wouldn't need. The woman that responded was nice with her explanations, but it still doesn't sit right with me to charge for an estimate, or to not say that ahead of time. A week later, she called to follow up, and I told her because it was a Yelp thing, someone else was taking a look for us and I would be in touch if we wanted to continue with them; or I would pay the invoice for the estimate online. The other company that came told us everything Mr. Rooter had added to their estimate was not needed. If those things were a problem, we would have no water. So it would have been a waste of money. Two weeks later, after not reaching out to me again to follow up, she called my realtor and threatened to put a lien on our house, and interfere with the sale, if we don't pay the $200 estimate fee! That is extremely unprofessional! and $200 is very high, considering it cost your company nothing in parts, etc, and your employee was only at my home for 16 minutes. I am far from happy with my experience. Tyler, their plumber, was great! He seemed to know exactly what it was talking about, he was very nice on the phone and professional. But their office is a disaster and the customer service is a 1/10. To respond.. I never spoke tot Tyler over the phone regarding the bill, nor was I ever rude to him in any manner. I was never told in advance about any fees for estimates, so I would love to hear the recorded call you claim you have. I also responded to the email with the invoice for the estimate that I was unaware of a charge for it, and the response I received was "yes, that was our failure to communicate." I also did not say I would be using the estimate in negotiations for my sale, so it was not a "real estate estimate." It was a homeowner trying to get work done on their home. And the work is the home needs IS being done, by someone else. You are simply unhappy that I got multiple estimates done, and chose someone else, which I have every right to do, whether I am selling the home or not. Good luck to you and your corporate business.