Other reviews referencing trash, and debris left for weeks on the job site is true, however, they are working every single day and it is in fact a job site. Exceptional Pool Experience with Cody Pools My husband and I are thrilled with the pool built by Cody Pools. From the initial consultation with Alex to completion with Reed, the process was smooth and efficient. Alex and the general contractor Reed were incredibly responsive and helpful throughout, ensuring our satisfaction every step of the way. The luxury and top-notch experience exceeded our expectations. While some pool companies advertise 3-D computer design, Cody Pools truly delivers on this promise, allowing us to visualize our dream pool before construction began. Having heard horror stories from friends about other pool companies, we took a chance with a Texas company and couldn't be happier. If we ever sell our home, we will undoubtedly choose Cody Pools again for our pool needs. It was an overall exceptional experience. Recommendations for Future Pool Projects: 1. Avoid installing barstools in the pool, as they tend to trap and obstruct the pool vacuum, leading to maintenance issues. 2. Invest in quality umbrellas, even if they come at a higher cost. We found success with umbrellas from Birch Lane, which provided durability and longevity. 3. Consider purchasing white lounge chairs from Amazon, specifically the Step2 Vero Lounger brand, which offered both comfort and affordability at $200 each. 4. Prepare neighbors for potential noise disruptions during the early stages of construction. While it may be loud initially, the skilled workers quickly progress, and the noise becomes more manageable over time. Despite the initial disturbance, we found the professionalism and expertise of the workers to be commendable. * Dig 7/20/23 (~2 days of rain in this timeline) * Swam 9/9/23 * Pool cost us around $90k (had started with options around 55k without hot tub). Don't regret a penny, we swam year round and enjoyed the hot tub when it was really freezing. read more

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I am currently in the middle of a Cody Pools build and will gladly update and change this review as time goes on or if things get better... we are about 2 months behind (not the biggest issue I totally understand Covid, we just received Gunite, and are in the plumbing electrical phase. Here are some things to ask and have Cody pools add to your contract. We signed our contract on September 19th for reference. We started our process in August. 1- timelines... they don't have them and their vendors run the show. The plumbers show up at 12 or 1 and work until 5. Excavation was a disaster and they had to redo it twice to get right slope. 2 - communication... you will be calling and texting your builder who will get back to you when they can. Ours has stopped by 1 time this week to look at something, but hasn't been present when any trade was present. Last week (thanksgiving) I won't count because of holiday and the week before that I checked our camera system and they were here for almost 14 total minutes. 3 - so far I have had to check all the work, bring up the issues, and review craftsmanship. Cody has so far said the fixes are not an issue, but as you can tell this is adding extra work and doubling timelines 4 - they will leave your yard filled with plumbing, debris, food items, trash, boxes, everything you can thing of until the last "final clean up". Please negotiate having some numerous clean ups or your yard will look like a dump. 5 - they have no portable bathrooms for their workers, they continue to pee on back of our house and garage 6 - once your designer passes you off to the construction guy, good luck ever getting a hold of them again... **6a update 11:43am 12/5 - Designer called seeing some photos I texted him and will be talking with building manager who I called last night, texted last night, and texted again this morning for a meeting. 7 - feel free to message me with more questions, I completely understand Covid and trying not to ruin a business as I know the power of Yelp... but this is how much help I need to get their attention to put some focus and attention to our project. For reference I emailed the construction manager as well for an in person meeting next week. (If you see this Cody Pools this is the pool build ongoing off Barryknoll) read more

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Currently in the build stage. Design stage was excellent and far exceeded expectations. Build stage is a nightmare. Would have filled out a zero stars if possible. No project management of trades. No accountability. Will update if project gets better. read more

As we remember Hurricane Harvey one year later, I just remembered that in all of the chaos I was so worried about our pool overflowing. My husband was out of town and st the peak of the chaos, I texted Bobby, our lead project manager and go to guy when we built our pool. To my surprise, he got back to me right away. It was a Sunday during s Hurricane and I got s text at a time when I needed it most. Great customer service to say the least. Plus we love our pool. Our house construction was very unpleasant but by contrast, Bobby was so easy to work with and made it a great experience. Then.... to my surprise, 4 years later he still answered my text. Very good pool company indeed!!! read more

Great pool building experience with Cody Pools! This was our first pool build and I did plenty of research. I had multiple bids and glad we went with Cody Pools. Worked with Roy on the sales side and Reed on the construction side. Roy made the pre-construction process easy with creativity and patience on design and by leading the HOA approval document submission process. We had a few change requests after signing contract and modifications were no problem. The construction process can be daunting, but Reed and team pulled it off without any unnecessary delays. Reed managed to fit in his wedding during our build and construction didn't miss a beat. We had a couple of issues post build and Reed has been great at addressing the problems. We are very happy with our pool and enjoy having our little piece of paradise in our backyard. I will gladly recommend Cody Pools to anyone building a pool. read more

Approximately a month ago I bought a two year old home in Richmond, Texas with a Cody pool and spa installed in October of 2015 (18 month old pool and spa). The pool was installed by Cody Pools in Katy, Texas. It is a beautiful pool and we love it. For some reason, the original homeowner did not use the pool very much or the spa at all or she would have noticed this issue. When the blower is on for only a few minutes, it shuts down. The original homeowner could have gotten this fixed for free under the warranty, but we cannot. After having an independent pool guy come to the house, it appears that the original spa jets (fully opened)/pipes are too small for the size blower (2 HP) that Cody pools originally installed. Either the jets/pipes must be made bigger, our preference, or the blower must be downsized to 1.5 HP. While I understand that the pool warranty does not transfer to a new homeowner, is this really a warranty issue or is this a flawed design at installation issue. Yes, I am trying to get this fixed free of charge because it was not installed correctly. A good, reputable company would fix this problem and stand by their installation. Cody pools warranty department and Cody pools in Katy, Texas has refused. read more