2022 Volvo is leaking oil and didn't dare drive it to the dealership for service from our home in…read moreEverett. After getting a quote of nearly $900 from another towing company on Paine Ave, I spoke to David at AK Roadside & Towing who provided a quote for less than half. David called several times to update his ETA. He was informative, accommodating, friendly, professional and helpful. So appreciated.

My battery died in the Target parking lot in Lynnwood. I called for help utilizing ASA and they…read moredispatched David from AK Roadside. He was friendly, helpful and got me back in the road within minutes. It was cold, raining, and very late. I was grateful David was easy to work with.

I had a great experience purchasing my vehicle from Lee Johnson Auto. Lana was great, and made the…read moreentire process straightforward, with clear pricing and no unexpected costs or nonsense. I would happily recommend her and the dealership to anyone looking for a smooth car-buying experience.

Tried to sell me an Acura which had no factory warranty. i asked twice (in email and text) and was…read moreconfirmed both times that it comes with 4+ years of factory warranty. yet, when i inquired with Acura and was told the opposite, they quickly backtracked. not even an apology for misinformation.

Even though this was out of my way, I went to Eastside Subaru Kennedy because they had good…read morereviews for honesty and Customer Service. All those reviews were well warranted. I went towards the end of the day just to do a test drive and ended up buying my new Subaru right then and there. The sales person Chris Hawkins, was polite, efficient and very helpful. The finance person, Jose Varga, was likewise polite and went through all of the many forms quickly and efficiently. There were a few misses, but these were most likely because I was there at the very end of the business day for them. For example, my mats for the car were not ready, and I had to come back the next day to get them. No big deal. After reviewing the documents thoroughly at home I realized I was supposed to get a full tank of gas. And I did not. This, again, was probably because we were trying to get this done at the end of the day and their final review of the car department didn't have a chance to do that. When I mentioned this to Jose, he was very apologetic and said that they would reimburse me for the tank of gas that I bought. (and I lost the receipt, but Jose said they would accept a copy of my charge on my credit card, and then he said never mind. He would just send me a check. Wow! ) And to my surprise a few days later, I got a call from them saying that they had missed giving me a rebate that I was entitled to, so they wanted to make sure I got that even though it meant they had to redo all the documents. I expressed interest in buying a fairly expensive accessory and Jose helped arrange that. I need to have regular servicing on my car and they have already helped me set up the appointment for the first service! They have a department that helps you understand your car, because they are so complicated nowadays. You make an appointment, bring your car in and they will go over anything that you need help figuring out. Amazing. I love my Subaru and, given my age, it is doubtful I will ever buy another car. However, if I did, I would go there and get a Subaru. I don't know anyone who looks forward to all the issues that are entailed with buying a new car, and And using your old car as a trade-in, but I felt very comfortable, unstressed, and respected at Eastside Subaru. I highly recommend this company.

Disappointing experience with lack of transparency and major paperwork errors…read moreMy husband and I bought a Certified Pre-Owned 2025 Subaru Impreza from Eastside Subaru to drive our young family around. Unfortunately, our purchasing experience and subsequent vehicle performance have been deeply disappointing. During the purchase process itself, the sales staff made significant administrative mistakes, including putting the wrong purchase number on the car and getting incorrect details on our loan paperwork. While mistakes happen, the lack of attention to detail on major financial documents set a concerning tone. After taking the car home, we noticed severe and frequent scraping/bottoming out on standard driveways and everyday suburban speed bumps. When we asked the sales team why this known low-clearance issue wasn't mentioned during the buying process, we were bluntly told, "Of course we won't tell customers about this." We bought a Subaru expecting transparency, safety, and a reliable family vehicle. Instead, we were met with a lack of disclosure at sale and zero support afterward. We have formally escalated this issue directly to Subaru Corporate Customer Care with our VIN. I would caution anyone buying a car here to double-check every line of your paperwork and ask hard questions before driving off the lot.

Reign City did an amazing job detailing my GT-R. It came out beautifully, felt better than new…read more Definitely recommend Ryan for any of your car detailing needs! He's really passionate about his work and you can feel and see it in his work.

I contacted Paul through a friend and arranged to have my car detailed with Reign City Detail. It…read morewas easy to pick a time and date as Paul was available via text and email. He came to my office to inspect my vehicle and discuss options. It was easy to choose options based on what I wanted to pay and we selected the best option. A few days later he came and picked up my car and retuned it later that afternoon. At first I didn't recognize that it was my car! It was immaculate and better than when I bought it! You could tell that Paul and his team worked very hard and took great care in their work. Highly recommended for anyone who needs to get their car looking new again. I will be coming back!

Had general service done with transmission flush before a 500 mile Memorial Day weekend with…read moretrailer towing - all went great and we're ready for the next trip in June. Great communication as always!

I've been going to Jays for the past few years for oil changes, mechanical issues, diagnostics etc…read more They have always been reliable and have solved every problem that I have had with my vehicles. They communicate well and get the job done quickly. I would recommend giving Jay's a try.

I've taken my car to Eastside Automotive & Tire twice now, and both times KJ provided outstanding…read moreservice. He was professional, knowledgeable, and extremely efficient. He took the time to explain what was going on with my car and made the entire process stress-free. What I appreciated most was how quickly everything was handled--I was in and out much faster than expected without feeling rushed. It's hard to find honest, reliable automotive service, and KJ has definitely earned my trust. I highly recommend Eastside Automotive & Tire, and if you have the chance to work with KJ, you're in great hands! Thank you again!

KJ and Dell were amazing taking care of our car from diagnostic and repairs!…read moreWould recommend Eastside Automotive & Tire hands down.

I took my car into Kirkland Autoworks and had an amazing experience. My car was serviced when the…read moreair conditioning went out. All it needed was a charge and a small leak repaired. I paid $251 and was out the door in 2 hours. I appreciate the quality and value the shop provided as well as the honesty on what my vehicle needed and wasn't charged for something it didn't. I'll be bringing all our vehicles in for service. Thank you! Julie

Asked for a quote for a service using email several times. The unidentified person using the…read moregeneric shop name in the email was given the make, model and year of the vehicle but kept insisting he needed the VIN number and license number in order to give a quote. I cut off the conversation after being messed with long enough. Never got what I needed in order to determine if I wanted them to work on my vehicle. No one else said they needed this information in order to give a quote. Their loss.

We've had another quality experience with Lee Johnson Kia this past week. We traded in our Niro…read morelease and decided to purchase a Sportage Hybrid. We've been driving a Kia for 3 years and really liked the car. Upgrading to the Sportage made a lot of sense. We were already familiar with the workings of the Kia brand and were very satisfied with the quality of their cars. It was a pretty easy decision to stay with Kia. The new car purchase experience was very smooth. Our salesperson, Jeffrey Belmonte, was knowledgeable, professional, friendly, and took very good care of us during this transaction. He communicated clearly and promptly. Lee Johnson is a good dealership and had treated us well over the years.

I wish I would have read these reviews beforehand. I went by the BBB rating- which we ended up…read morehaving to complain to because they are a lying and lack of follow through kind of place. The one star is for their MALE service manager, the other one is something else. We negotiated a price, some safety repairs and tire replacements. They try and get you to sign things that are scribbled on a sheet of paper that say as is on a certified preowned vehicle, consult your lawyer about that one. The sales girl, Victoria has horrible follow through but her manager doesn't set the best example so it's almost understandable. We had to return 3 times after they did the bare minimum and LIED about doing repairs they didn't do. Ridiculous, but if you have to go there you may have to get the general manager involved and let them know how poor your experience is. The engine light went off twice, the back bumper was horribly messed up, the female sales manager has HORRIBLE customer service and that's if you can get them to answer the phone. One of the service people didn't give my husband our key back (mine was in the diaper bag) and he tried to tell my husband it was on the counter the whole time.....my husband left the loaner key on the counter, pretty sure it would have been seen. Just a frustrating time and everything we were trying to avoid in a dealership. Don't do it.