1. Kirkland Autoworks

    1. Kirkland Autoworks

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    Kirkland, WA

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    Kirkland Autoworks

    4.9 (82 reviews)
    Closed Closed

    Services - Kirkland Autoworks

    Auto brake repair

    Auto engine repair

    Kirkland Autoworks Photos

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    Recommended Reviews - Kirkland Autoworks

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    Photo of Julie D.
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    1 month ago

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    6 months ago

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    4 months ago

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    1 year ago

    Great garage! They provide in-depth information about what your car needs to keep running smoothly, and their prices are reasonable.

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    11 months ago

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    8 months ago

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    1 year ago

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    1 year ago

    They did a thorough job for a reasonable price and very quickly. The staff were friendly, professional.

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    3 years ago

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    2 years ago

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    5 years ago

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    1 year ago

    These guys are great! In and out without issue and they even cleaned my dirty a## windshield. On the inside!

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    2 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    8 years ago

    I will say the customer service was great. Unfortunately they no longer do collision :(.

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    8 years ago

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    Page 1 of 3

    Ask the Community - Kirkland Autoworks

    Review Highlights - Kirkland Autoworks

    But what really won my business was the owner, Spencer's, wealth of knowledge and expertise of his domain.

    Mentioned in 23 reviews

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    The Auto Butler

    The Auto Butler

    4.8
    (21 reviews)

    I did not have any work done at Totem Lake Auto Care. However when my dad (who suffers from…read moredementia) got lost he somehow ended up at their shop. We do have a tracker on his car, and apparently dad had left his cell phone behind when he left. Since I could see he was parked there at Totem Lake Auto Care I decided to call the shop and I caught Caleb just as he was headed out the door to guide dad to his doorstep. Caleb took time out of his day to drive to my parents' place so that dad could follow him... then he called me from the parking lot as he watched dad head in the door and knew he was safe. While I obviously can't give input on any repairs made, the action he took for my dad tells me that this is a man of character and that speaks volumes about him and his desire to treat people well. I want to recommend this shop to everyone I can, and my family and I are so grateful that my dad somehow wandered in the door of this business. It's awesome to know that there are still people like this in the world- my dad would have done the exact same thing in that situation and I'm so thankful to see that those people can still be found.

    This place is phenomenal. Caleb and the team have been looking after me and my family's cars for…read moreyears. I always feel like they do exactly what is needed and don't "find" extra charges for more. They're timely and communicate well. They even talk through when it doesn't make sense to fix something or when a warranty could cover things elsewhere, despite the fact they could make money off the repair. If you're looking for someone you can really trust, this is a great spot in an industry that can be hard to trust sometimes.

    TLC AutoCare

    TLC AutoCare

    4.7
    (43 reviews)

    Came in for a coolant pump replacement. Overcharged me and refused to waive my diagnostic fee even…read moreif I committed to get the work done there. Some of the worst customer service I've ever experienced. Never go here unless you've got money to burn. They asked for 1500. I got the work done for 700 somewhere. Still had to pay 300 for their BS diagnostic fee. Don't know how their rating is so high.

    Okay, I never thought any business would deserve a 1 star review, and I hate to be the A-hole to do…read moreit. But this has to be said about this business. And these pictures of evidence have to be shown to the public. My car went in for an oil pan re-sealing. The interaction with the shop was pleasant. The price was about the average market rate. However, the work they did was absolutely horrendous. After the fix, as I inspected the oil level on the dipstick, it was overfilled by almost a full quart! (The oil level exceeded the mark by an entire full-low range). This means that they either went by vehicle specs instead of the dipstick, or they just made a simple but preventable mistake. I took the car on a road trip two days after the fix. On the next morning after I got back, there was a gigantic oil spill on the ground. Now to be fair, my car has a leak from the front engine seal, but nowhere near this bad. (You can see the old dried spots verses the newer much bigger puddles in the picture) This alerted me and I immediately took my car to my buddy's garage, that has a 2 post lift. We lifted the car up and looked under the car. The oil leak from the front engine seal got significantly worse. There was also some oil dripping on the oil pan. !!?? I thought this was due to the overfilling and the fact that they used synthetic blend oil instead of conventional oil. So I decided to drain the oil, and add conventional oil back in. As I took the drain bolt out, I was shocked! There was no gasket (washer) on it! They took the oil pan off, re-sealed it, refilled the oil, and DID NOT put a gasket on the drain bolt. At this point I was extremely frustrated and could not believe how they could possibly do such a bad job. Maybe this was an isolated incident, and they normally do much better than this. But I know I won't be coming back here anymore.

    Doug's Auto Tune & Repair

    Doug's Auto Tune & Repair

    4.7
    (125 reviews)

    Omg, These guys don't take advantage of people. My car was at Rairdon Jeep with a quote of nearly…read more$8,000 to fix issues that were nearly non-existent and wanted a 2nd opinion. Turns out, it stemmed from my battery replacement not being finalized by AAA which caused problems with the car not shifting from first gear to second gear. Not only did Raridon not even address this issue in their $8,000 quote to me and that it wouldn't be fixed. Dougs even figured out the issue with the computer showing a number of nonexistent issues - it was a computer glitch. Rairdons didn't question the computer and was happy to try to take 8k of my hard earned funds unnecessarily. Rairdons knew this happened immediately with a transfer of the battery and I specifically told them that I suspected it had to do with the battery. They didn't even inform me that the shifting issue wasn't addressed. I asked what happened to the shifting issue. By then I'd already found Doug's and was going to give them a chance because of a really great initial conversation that showed me they knew much more than the Jeep Dealership. Josh explained about. They only charged me for a single hour of work. In my opinion, they undercharged me. It was an incredible experience and Josh knows his s***. I'm 63 and female.... Rairdon saw me coming. (One of the worst things Rairdon did was tell me they could have this 8k worth of work done by the end of the day... Really?) Josh and Tony are fabulous!! Teresa

    I was recommended Doug's for my regular oil change and tire rotation by a friend when I moved to…read moreWashington in 2019 and have continued to go there ever since, even recommending them to other friends. Josh and the team and Doug's are nothing but kind and helpful. I've never felt like I was being taken advantage of or overcharged. They always let us know after our appointments when there may be things like new tires or brakes that we have to consider in the coming months, so we always know what to expect. Not only that, but when my husband's clutch went out last year, the first thing we did was call Doug's and, even though that isn't within their remit, they gave us a great recommendation for who we could have our car towed to for the repair. We moved from Kirkland to Seattle in 2020, but continue to drive over the bridge and drop our cars off for each service appointment because we like them and their service that much!

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    3.3
    (104 reviews)

    I expect this will be my last trip into Firestone. I've been getting my oil changed here for a…read morecouple years and have simply ignored their other service recommendations. This last visit was just too much for me to keep that up. I came in for an oil change. They recommended tires, which were needed (I got a better tire elsewhere for less), but what absolutely blew me away was their recommendation for a new engine air filter. I'd replaced it less than a month earlier. They even included a helpful picture of a fairly dirty filter on top of my battery - only problem is that wasn't my filter. I just checked (and took my own pic) over a month after my visit and mine still looks great. Air filters are one of the easiest things to replace, typically requiring no tools, making them one of the fastest ways for shops to make money. This is one of the most basic tests for how honest a shop is. Sorry Firestone, you couldn't have failed harder. They also recommended replacing portions of my suspension (verbally, not detailed on the "Courtesy Check") so I brought my car into my mechanic. My suspension is fine (huh, whoever snuck into my garage and replaced the air filter must have also worked on the suspension), but it turns out that the oil pan gasket and filter are badly leaking. After a month of driving, the oil was already fairly sludgy simply because of buildup in the oil pan (assuming it was fresh when they put it in). In other words, even the service that was performed had to be redone. Sure, it costs a bit more to have your oil changed at a shop that uses ASE certified mechanics but this is a good reminder to me why it's worth it.

    Brock and Bradly are champs! I ended up being "that guy" pulled up 30 minutes before they are…read moreclosing up on Saturday before Mother's Day. They helped and did a phenomenal job. They are the epitome of quality service. I hope this goes to the right people. Get em a raise.

    Kirkland Autoworks - autorepair - Updated July 2026

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