1. Lee Johnson Kia

    1. Lee Johnson Kia

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    Kirkland, WA

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    Lee Johnson Kia

    3.7 (173 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Lee Johnson Kia

    Auto brake repair

    Oil changes

    Lee Johnson Kia Photos

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    Reviews With Photos

    Heather B.

    ***UPDATE*** We found out the day after driving the car home that the chip protection promised to be performed one week out from purchasing is actually ONE MONTH... so trying to make sure we don't drive the car on the highway otherwise the many thousands spent on chip protection seem pointless. If you cannot offer a service within a short amount of time after purchasing the price should be discounted severely... now we are shuffling around four drivers with ONE car to take to work shifts, appts, etc to avoid the new car getting scratched and chipped. This is NOT acceptable. We have two cars but one is basically undriveable for a month to protect it. Plus we don't want our teenagers driving the new expensive car. Considering the costs involved this is not a good look for Lee Johnson...and I took away one star...

    Their TrueCar deal
    Artem T.

    Unethical Sales Tactic: Lie promising they'll match another dealer to get you in only to give you a quote of $200/month higher. I provided them a quote in email and asked to make sure they can match it because my mom has to lose money and take a day off to come with. I got a passive aggressive reply from Brian Walter saying how the only waste of time is if my mother won't qualify for the EV rebate for which she did qualify. Instead of the $377/Month their first offer was outrageous at $570+. Then I said I literally got an offer from them TODAY through TrueCar for $444/month so they went back and gave me a $461/month offer. They didn't just NOT match another dealership and wasted our time, but they couldn't even match their own quote. I bought 2 cars from them before and was about to get a 3rd one. They could just say they can't match that deal but no they had to get me in.

    2025 Kia Sorrento Prestige

    and forgetting deals... here at Lee Johnson, at least with Edgar, it was nothing like that! We knew going in what we wanted, and no pressure let us take it for a spin. I'm use to having the salesman be in there with us, but they let us go on our own. Pretty cool since we got to talk (bicker) about little things, talk amongst ourselves and come to our OWN decision. Walking the lot was easy and ended up upgrading on our own (pretty much because we got to talk l, debate... so the married thing, with no one around, until we needed help). From there, Edgar got to know us, tell me I get a Military discount, and really got us an incredible deal because he took the time to talk to us when we were ready. Even was honest about the pros and cons with the different trims and price points. Super straight forward, pretty fast too and BOOM, we have a new car! Thank you so much to the Lee Johnson team and i HIGHLY recommend, even if you're just looking, for honest feedback. In the end, he even sat in the car with us to show us how to use the features even after the sale was done!

    recently had a disappointing experience at Lee Johnson KIA in Kirkland, despite wanting to support a local dealership. Jeffree repeatedly assured me that the car I wanted would be ready on Friday after a "thorough check," but when I tried to confirm the details the day before and on the day itself, I got nothing--just radio silence. Undeterred, I showed up that evening only to find out that Jeffree was out on that day Instead of a smooth handoff, I ended up with Alex, a salesman who was more insensitive than helpful. He had little knowledge of the vehicle's features, which was frustrating, especially since I had previously purchased the same car from another dealership. During the test drive, the audio system was non-functional, and Alex assured me it would be fixed if I bought the car. He downplayed the issue, claiming it was likely just a quick wiring fix, despite saying the audio was working perfectly when they inspected it. While filling out the paperwork, there was a mix-up with my mom's information, and we were awkwardly asked multiple times if she was a citizen. As Kirkland locals for over 10 years, this was the first time anyone questioned our citizenship, and it was both unnecessary and insulting. Julia from finance was incredibly unprofessional, making snide comments when we declined her add-on packages and getting argumentative instead of respectful. To top it off, I left the dealership with a car that had no gas in it. After being ghosted about the audio fix, I chased them down myself. Five days later, Honda revealed there was an aftermarket radio in the car. Lee Johnson had to send it to Car Toys for a new audio system, and wouldn't you know it, the left speaker blew out again less than two weeks later.. While Lee Johnson did cover the cost of a new installation and one speaker, I'll be stuck covering the next failure. Additionally, Julia entered the wrong email for my finance application and a date I never agreed to, creating unnecessary chaos for my loan process. This level of incompetence is infuriating. The stress and rudeness I encountered from Jeffree, Alex, Julia, Braulio, and Perry were astounding. Their endless apologies for their mistakes mean nothing when it's clear this dealership can't mend a broken relationship. Save yourself the headache and go elsewhere. After two weeks without my car, it came back on low gas and splattered with bird droppings. Thanks for the warm welcome back, Lee Johnson!

    Jenny G.

    I've been in the market looking for a new car for a couple of weeks/ month. I reached out to several different dealerships as I wasn't exactly sure what I wanted and cars were moving quite quickly. My first point of contact was with Tim Johnson and he kept in contact with me throughout my entire process while I was looking and not once did he make me feel pressured, it was just an email asking how I was doing, and how he could help. I went to the dealership on the weekend, which we all know is a very busy time. I walked in and was immediately greeted by everybody who worked there. People were extremely kind and friendly. I was in and out of purchasing the vehicle in less than 2 1/2 hours and that includes the test drives that I took. Have you guys ever heard of this? It was so easy and simple. They made it painless. You can tell they work very well as a team there and I was highly impressed. Excellent customer service. If you're in the market for a new car, go to Lee Johnson in Kirkland, as they are a family owned business, and you can tell they do treat people like family. And if you are looking for a educated, easy-going, non-pressure, sales man, go and see Tim Johnson. You will not be disappointed. He even put a big red bow on my car before I left and took a picture :)

    Seltos S Turbo
    Pilar C.

    We bought our Kia Seltos S Turbo here today! This was the second dealership we visited today, the first one was a horrible experience which made us feel pretty defeated and just tired, and we honestly though that was just how it was gonna go: aggresive negotiations, that feeling that you're being tricked. We experienced nothing like that at Lee Johnson Kia, thank god! We arrived and were promptly greeted and introduced to Jesse, who was super nice and brought over the 2 SUVs we mentioned we were interested in for us to look at before we even got into pricing. We fell in love with our new car & were shown up front sticker pricing & different specs. It just felt right. It felt like we were dealing with a good friend. We were there for a long time, and our 7 month old was with us. I can honestly say almost every employee now knows our baby and went by to say hi, offer food or drinks. They got us pizza while we waited, it was delicious. Overall, it was an amazing experience, you can definitely see they're focused on their clients and not just on the sales. Never thought I'd say this about a dealership but I'm sure whenever we go service our car I'll be happy to see everyone again & update them on their new friend Charlie. Thank you for a great experience.

    2022 Kia Sorento

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    1 year ago

    Just snagged my 2nd car from Lee Johnson, and they've ever great both times. I worked with Jeff today and he was great!

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    Hi Carlos, thanks for your continued business.

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    Page 1 of 5

    Ask the Community - Lee Johnson Kia

    Review Highlights - Lee Johnson Kia

    I inquired about the exchange program and Alex and the sales manager ensured a smooth and easy transaction.

    Mentioned in 18 reviews

    Read more highlights

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    Disappointing experience with lack of transparency and major paperwork errors…read moreMy husband and I bought a Certified Pre-Owned 2025 Subaru Impreza from Eastside Subaru to drive our young family around. Unfortunately, our purchasing experience and subsequent vehicle performance have been deeply disappointing. During the purchase process itself, the sales staff made significant administrative mistakes, including putting the wrong purchase number on the car and getting incorrect details on our loan paperwork. While mistakes happen, the lack of attention to detail on major financial documents set a concerning tone. After taking the car home, we noticed severe and frequent scraping/bottoming out on standard driveways and everyday suburban speed bumps. When we asked the sales team why this known low-clearance issue wasn't mentioned during the buying process, we were bluntly told, "Of course we won't tell customers about this." We bought a Subaru expecting transparency, safety, and a reliable family vehicle. Instead, we were met with a lack of disclosure at sale and zero support afterward. We have formally escalated this issue directly to Subaru Corporate Customer Care with our VIN. I would caution anyone buying a car here to double-check every line of your paperwork and ask hard questions before driving off the lot.

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    Mike Littleman (Sales Manager - sorry if I got your title wrong) is the best to ever do it. He took…read morecare of my auto needs with thoughtfulness, humor, precision, and most importantly with a good deal! Kyle Burnside (how cool is his name, btw), was my sales person and honestly couldn't believe how informed, pleasant, and kind hearted he was. And how much we have in common! lol Kyle even left a rose on my dashboard yall! Super sweet. Buying a car can be super stressful - at least for me. Mike, Kyle, Ken (Finance) and the team at Kirkland are awesome. I was never pressured, knew what to expect from start to finish (thanks Mike!), and got my first ever brand new car. Hands down some of the most professional, courteous, genuine guys I've come across in the car sales business. Highly recommend them and am telling my friends and neighbors!

    Every time I come to this dealership, the level of unprofessionalism from the sales team surprises…read moreme again. Today I came with my husband with the intention of buying a car. I won't mention the name of our salesperson so as not to harm him personally, but unfortunately, he didn't know even basic information about the Ford Bronco, misled us on the way and caused us to drive off route, and on top of that took a car with no gas -- which wasted our valuable time. This isn't the first time I've encountered unprofessionalism here; last time I asked for a leasing quote and was given a purchase quote instead. Bottom line -- we will not return to this dealership. A disappointing experience and clear lack of professionalism.

    Hyundai of Kirkland - Waiting room for service.

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    We got an outstanding deal on a 2024 Hyundai Tucson and am thrilled with the car and the sale. In…read moreparticular, our salesman Aris was PERFECT - he was very knowledgeable about the car and its features, very friendly without being pushy, and really seemed to care about our priorities. He was fun to work with and made us feel comfortable and at ease right from the start. I would be happy to work with him again! As I think must be an industry standard now, the finance guy at the end did try to slip some expensive warranties in before I signed paperwork, as if I wouldn't notice the monthly payment was $140 higher than I had been shown in the other room. This really rubbed me the wrong way, but I think all dealerships must do this now. In the end, I repelled all those and got an outstanding deal on a nice vehicle, and had an excellent salesman...so the dealership gets an overall positive rating, and I would be happy to do business there again, just with the one cautionary reminder.

    I wanted to give the place a one star review, but decided since the manager was nice and listened…read moreto my concern, i would up it a bit. First off, i went there a few months ago. I have a new Hyundai and it comes with free oil changes . GREAT. First oil change was fine, though I do find their scheduling wonky as it took 3 hours. FOR AN OIL CHANGE. but whatever. it was free. Second time coming in, my appointment time was at 8:15 on a Saturday. I got there at 8:10. waited just to check in over 20 minutes. It was busy. One guy was too busy drinking his iced coffee and ignoring people to bother checking us in. Letting it go. We checked in, the person who checked us in was very kind. but we told him we were not going to wait. We would go get breakfast. Assumed he would call us or alert us when my car was ready. So we wandered around. After what we thought was enough time, we went back. just to find out, my car was in fact done, and nobody bothered to tell us. Something has changed from the last time, as I did not get a survey. and I would have told them what I think. this was horrible service, not to mention that it took over a month to just get in for my free oil change. I guess you get what you pay for. This place has gone way downhill and I sincerely hope they can figure it out. That is the only way I will go back. Otherwise I will find another Hyundia Dealership I guess. To his credit, the manager did say he is new and trying to fix the issues, and I sincerely hope he does and wish him the best of luck!

    Lee Johnson Kia - car_dealers - Updated September 2026

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