I recognize you guys work really hard on customer service which is why I continue to do business…read morewith you. With that said, PLEASE fix your digital communication problem! I coordinated a ride to be picked up after dropping off the vehicle for 4 new tires. After receiving a text saying that the vehicle is ready, I coordinated another ride to be dropped off to the shop only to be told that the vehicle is actually not ready. Once the tires were installed, it triggers a text to customers saying that the vehicle is ready. However, this is a false alert as it now has to go for an alignment. As I'm sitting in the lobby, I watched another customer show up after receiving the same text message and was told the same thing. They were not happy about it and left again. Your employees are well aware that this is a communication problem. Please make customers aware up front so that they do not drive back prematurely.

DJ was extremely helpful in answering my questions and giving me advice on tire selection for my…read moreExpedition Tremor. He eased my anxiety about what to choose. Great service in my opinion. Appreciate the professionalism!

Doug was to my rescue within 15 mins of my phone call. He was prepared with all equipment needed to…read moreplug my tire! Contact From A-B with all your roadside needs!

From the owner: Father-son-owned Emergency services when you are in trouble and need help. Get on your way, call us…read moreto save the day!

First I think the phone number may have changed should be 865-265-3077…read moreMy wife's car had somehow driven itself one day and came back with a severe case of road rash on both front wheels. Isaiah came out to take care of them for me. took maybe 20-25 mins and both wheel look as good as the day the were put on it. Would definitely recommend these guys. Good price, prompt service and a fair price.

From the owner: Revolutionizing Wheel Repair! Luxury Wheel Specialists, under new ownership, is the epitome of…read moreexcellence in Restoration and Alloy Wheel Repair. Proudly serving Knoxville, TN and Texas, we bring the expertise to your doorstep with our MOBILE wheel repair services. Whether it's your car lot, driveway, or any preferred location, we cater to your convenience while delivering luxury treatment to your wheels. From Dealerships to Individuals, our elite team caters to all, offering services like Curb Rash restoration, Color Change, Custom Colors, and more. Experience the pinnacle of wheel repair – choose Luxury Wheel Specialists today!

Fair pricing, good customer service. Friendly staff. Quick service. I highly recommend. Everyone…read morewas great, but Harter was my sales associate and was especially helpful.

3 visits, 3 stripped lug nuts/bolts. Speed is paramount to discount tires, craftsmanship and…read morequality not so much. they are nice enough and prices are good, but the old saying, "get what you pay for!" Looks like the really did it good on my Chevy, probably have to replace hub and wheel bearing. Discount tires has some kind of insurance that I can make a claim with, but I'm sure it's not going to be easily done. I will have to come out of pocket to get my truck fixed and hopefully collect it back from their insurance. it seems I'm snake bit with Discount Tires because my prior two visits , they stripped the lug bolts on my bmwX3 and X5. I've been a customer for roughly 20+ years. No issues before, is this a millennial thing?

Thank you! I was in…read moretown visiting my daughter and she picked up a nail in here tire. The great staff here was able to repair the tire at no cost. The place was super clean inside and the staff were so helpful and friendly. I'm a Discount Tire customer from now on!

I've been customer for 20+ years, the staff is always polite and friendly, that why I rated with 2…read morestars. In less than a year the Farragut discount tires, has mess up the hubs on three of my cars. Speed is paramount to this store. Speed causes mistakes! My wife says I'm a fool for going there 3x. I was loyal because I never had an issue until this year. Not sure where I'm going for my next tire purchase and service. Discount Tires did pay for the repairs at an outside independent shop. That was on my time and inconvenience. I'm really disappointed! Be well and God bless!

I have been going to this business for 20 years. I have always trusted them. Even as a female going…read moreto a repair shop. We all know that can be tricky sometimes. I had the best experience today and just want to thank everyone for helping me out, finding me the best pricing, and overall, being honest. I will continue to go here as well as my family will. Thank you National team. You all are the best!!!!

They are very expensive and I had them put brakes on my truck and I spent over 1500.00 and I bought…read moremost of the parts. They were very nice to me but they're pricey!!!

I can't say enough good things about this establishment!!! They gave me a quote for tires that…read moreincluded tax, mounting and everything that was HUNDREDS of dollars less than ANY of the other tire companies I contacted. Kirk ordered the tires for me without even knowing who I was and didn't ask for a deposit. The tires were there within 48 hours and on within a half hour of me bringing it to the shop. No surprises when I went to pay. The exact price that he had quoted me from the beginning. PLUS he told me to come back every 5,000 miles and they would rotate them for free!!! If you live in Knoxville, it's simply foolish to buy your tires anywhere but here!!! I HIGHLY recommend this place!!!

They put tires on my motorhome and I had a vibration problem. I asked to replace the tires with…read moreanother brand and they did with any fuss. I am still trying to resolve the vibration issue that started when the tires were installed. They balanced the first set of tires a second time before replacing. Steve provided great customer service and has said he will research the problem and get back to me. I haven't heard back yet and it has been just over a week. We'll see.

My mom had the misfortune of getting a nail, no, a "BOLT" in her tire and we don't live in…read moreFarragut! After searching for someplace to get it fixed, Matlock came up in my Siri search with 4* rating and we went. If you use the Google, it may take you through Costco's parking lot but we learned that they are across the road from them lol Steven (spelling), was patient in the phone!!!! When we entered the establishment, I identified him automatically'!!!!! Gary checked us out and informed us we wouldn't be paying an an and a leg and a 4 pc chicken dinner lol. We were so appreciative!!!! We were looking to be charged a milestone!!!!! Bottom Line!!!! Expert Tech Myron got us in and out!!!!!!! If you experience tire issues or need tire related services, Matlock Tire Service is the place you should go in the Farragut area!!!!!! HANDS DOWN OR UP

Woke up to a flat tire!! Husband filled it and ran it over to Matlock's to check... great service…read moreas always... thoroughly checked out the tire and then the other three... we knew the tires had some wear... the flat tire had a puncture... and the other three had wear on the inside side walls.. time for replacement!!! I needed my car to get home from work. Mike put the spare on and my husband got the car to work for me.... I got off work at 3:30 took the car back and Mike had all four tires put on balanced, and I was off to home within an hour. The service here has always been exceptional. The staff has been beyond friendly and professional. The waiting area is very comfortable and they make sure and keep you updated. I would like to thank them again for being on top of the game, always taking care of us and our vehicles and we always leave with a blessing!

This place is the very best. I have gone there for 4 years now, and I always get the same…read moretrustworthy service and advice. I am a senior and it feels very safe and I am treated with the same respect as someone wealthy. I was there yesterday to plan several repairs and work on my car and they were so careful to give me detailed advice and help in making decisions. Their prices are reasonable and good guarantee on tires. Very honest and dependable. I can't recommend them highly enough. God bless you all.

Tried to come here to get a leaky tire fixed. Made an appointment, got the confirmation text…read more.. come to the store and they say they don't have any appointment for me. They have multiple bays open but say I'd have to leave the car with them and they can't say how long it would take. There's a lot of tire stores within a few miles so why give such bad customer service?

If I could give them zero I would. My bf just changed my brakes a day ago, only one lug not was…read morebroke which I knew go get my tires changed today and three are broken and one was not even on all the way after they're services. Manager is horrible was yelling on the phone and blocked our number. Would never recommend to anyone unless you want a tire flying off your car

I was very impressed with this establishment. Not only that were they very professional, they were…read morevery knowledgeable about their product. We were in and out with a brand new tire in less than 20 minutes. And it was a great price. I highly recommend them, and I will be returning.