The staff and Doctors at Jackson Creek Dental are all professionals and very good at what they do…read more That's why i keep coming back for maintenance and specialty work. I trust them to do what's right, and to help me learn what I need to do to have the best possible dental hygene.

Dr. Tschetter and staff are professional and made me feel very comfortable before, during and after…read moremy crown procedure. I would highly recommend this office to anyone looking for a team that will help you to understand what you need to know about your options, recommendations and general, dental maintenance.

They told me I didn't have an appointment today, but I did and I have the appointment card to prove…read moreit. The woman at the front desk acted like I was crazy out of my mind for saying I had an appointment today . They offered no apologies. and made no attempt to reschedule. They did tell me that I could wait an hour because the hygienist had a patient at 12:30, which was supposed to be me. Prior to this, I had billing problems with them. One time they didn't bill my insurance. When questioned, they said it was because the image of the card I sent them was blurry. Instead of telling me that it was blurry and asking me to send a new one, they just didn't bill insurance and kept sending me bills. ??? I sent a new clearer image to the 2-to-3 different phone numbers they told me to text it to and I guess one of them finally worked and they billed insurance. Then they told me there was a balance still due so I called and the woman, and over the phone she said the remaining balance was $23 so I paid it. Two days later I got a bill for $44. It's just these weird expenses and a very disorganized scheduling and building system. Today the woman at the front desk, even though I was clearly upset when I left shouted "have a nice day!" after me in a passive aggressive way. The hygienist I had was good but the billing and front desk staff are unacceptably bad. I'm happy to be moving.

Always been exceptional and outstanding. With Dr. EADS retired now, not sure how it will be going…read moreforward.

Great care and a great experience every time. My hygienist, Jennifer is gentle and thorough…read more I still get nervous when receiving some dental services and Dr. Moore and Donna are always patient with me. I've completed Invisalign at Create a smile, and now I have 2 veneers as well! I love my smile!

Went for a Free second opinion. And received a bill for it. Been paying on the bill. But…read morereceived a threading letter

So I went in full teeth removal yes I had insurance yet I stressed multiple times I wanted know all…read moremy options even if some payment had to come out of pocket. I expressed I didn't want the old dentures so what's my other options? Dentist kept telling me it would be discuss next time. All in all they never gave me other options and just cared about the insurance money.

Told me they would call me back when They heard from my insurance but it's been months. Front desk…read morestaff was nice but they overbooked themselves.

Everyone is kind and professional. If feels like a small locally owned group and you can tell that…read morecustomer service is priority.

I ended my time at Bloomington Dental Group in 2014. On 2 separate visits Dr. Howder mixed up my…read morechart with another patient. The first time he entered the stall with the intent of pulling a tooth, luckily I stopped him before he completed the task. The second time he started the visit by reprimanding me for not getting 8 cavities filled at my last visit, again he had mixed up my chart with another patient. The last straw was when at a visit I told him I had been waking up in the morning with a tense jaw and was afraid that I had developed night time grinding and asked for recommendations on how to manage it. He rolled his eyes and said, "just stop". Not exactly the most helpful suggestion for managing an involuntary activity when you're asleep. I switched dentists and discovered that I have a misalignment contributing to night time bruxism which was treated with a bite guard and adjustment.

Very frustrating with their billing methods. They estimate your payment before submitting to…read moreinsurance and there is NO reconciliation after submitting to insurance. On one claim they charged me about $700 with no claim submitted to my insurance company. Their bookkeeping is shabby at best.

Worst dental experience l have ever had by far. Blue Davis may have the skill set to do the job,…read morebut his bedside manner was awful. He literally yelled at me while l was in the chair and he was standing over me angry. His message was disrespectful and shaming, saying because l had wiped the corner of my mouth and put that tissue in my pocket I had now "contaminated his entire office" and that now he was going to have to "decontaminate" everything because of me. His voice was loud enough to be heard by all the people in the office. I found his behavior grossly inappropriate and tried to process it with him in a reasonable tone of voice. He fired me from his practice on the spot, which was unnecessary since l would never return to a place where l am treated in such a way. He is nothing like Dr.Lawler, his predecessor who was kind and gentle. Prior to Blue Davis joining the practice, l had been a long-time patient and office staff has always been stellar. It is too bad they now have to work for such a tyrant.

Dr. Rothrock is amazing! He did my crowns on the top and they lasted for 20 yrs.! Also got an…read moreimplant there by another dentist. This place is amazing and the staff are exceptional! They treat you as if you're family! I highly recommend!

My kids and I have been going to Liberty Family dentistry for years. At every visit, we are treated…read morewith kindness and respect. They are prompt for appointments and have excellent customer service. Highly recommend.

This was my first visit there. The check in process is why I gave them a 4. They are still…read moreworking out the bugs. I hope to upgrade to a five next time. They brought me in and the dental assistant had me wash my hands and gargle with hydrogen peroxide combination. The dental assistant Liz performed her role excellently. Dr Walker was extremely thorough and discovered I probably need a root canal. You may find it hard to get in to the parking lot because it is off of highway 46. Go past the office and the doctors offices and enter through the side street. They are across the street from the lumber yard.

Excellent care, attentive assistance, efficient staff, typically short wait times, sensible…read moreapproach. If you want a dental caregiver who exceeds expectations, go here