The staff and Doctors at Jackson Creek Dental are all professionals and very good at what they do…read more That's why i keep coming back for maintenance and specialty work. I trust them to do what's right, and to help me learn what I need to do to have the best possible dental hygene.

Dr. Tschetter and staff are professional and made me feel very comfortable before, during and after…read moremy crown procedure. I would highly recommend this office to anyone looking for a team that will help you to understand what you need to know about your options, recommendations and general, dental maintenance.

They are so accommodating and are fantastic when it comes to anxiety. The numbing shots are always…read morescary to me, and they have completely helped me not have those fears. I've seen where people say the front desk ladies aren't nice, and I found that to be untrue. Every single one I've spoken to is friendly and has had patience with me.

Front desk gals are not very nice and do not cater to patients…read more For a long time patient I do not recommend this operation at this time

They told me I didn't have an appointment today, but I did and I have the appointment card to prove…read moreit. The woman at the front desk acted like I was crazy out of my mind for saying I had an appointment today . They offered no apologies. and made no attempt to reschedule. They did tell me that I could wait an hour because the hygienist had a patient at 12:30, which was supposed to be me. Prior to this, I had billing problems with them. One time they didn't bill my insurance. When questioned, they said it was because the image of the card I sent them was blurry. Instead of telling me that it was blurry and asking me to send a new one, they just didn't bill insurance and kept sending me bills. ??? I sent a new clearer image to the 2-to-3 different phone numbers they told me to text it to and I guess one of them finally worked and they billed insurance. Then they told me there was a balance still due so I called and the woman, and over the phone she said the remaining balance was $23 so I paid it. Two days later I got a bill for $44. It's just these weird expenses and a very disorganized scheduling and building system. Today the woman at the front desk, even though I was clearly upset when I left shouted "have a nice day!" after me in a passive aggressive way. The hygienist I had was good but the billing and front desk staff are unacceptably bad. I'm happy to be moving.

Always been exceptional and outstanding. With Dr. EADS retired now, not sure how it will be going…read moreforward.

Great care and a great experience every time. My hygienist, Jennifer is gentle and thorough…read more I still get nervous when receiving some dental services and Dr. Moore and Donna are always patient with me. I've completed Invisalign at Create a smile, and now I have 2 veneers as well! I love my smile!

Went for a Free second opinion. And received a bill for it. Been paying on the bill. But…read morereceived a threading letter

Happy to have found a dentist who respects the fact that it's MY mouth and my decision about how to…read moreproceed with recommended treatment(s). Dr. Cummings thoughtfully answers my most off-the-wall questions about his treatment plan and dental health in general, and then says, "call me back if you have any more questions". Appointment scheduling is efficient, too - the one time he was running over-time on the patient in front of me, he came out to the waiting room and told me how much longer it would be. I just wish there were more medical professionals out there who treat their patients with this kind of respect.

Great experience all around from check in to check out. The interior is beautiful, spacious, warm…read moreand welcoming, very well decorated. Staff was all very nice, more importantly the hygienist, Stephanie was amazing!! Professional, knowledgeable and super nice. Dr Cummings is great as well, feel confident in switching to this practice, so glad they came to the area!

Literally the best dentist I've ever been to. At 31 years old, all my life I've always hated going…read moreto the dentist. Dr. William is the best. The oral hygienists are super friendly, conscious, dextrous and caring. He was very gentle at pulling out a healthy tooth I didn't want anymore. He didn't recommend it but I hated the food getting stuck in there. He pulled it out with literally no pain or anything. Sometimes they clean your teeth with the water jet which signals every nerve in your body to sense pain but afterwards, it is worth it. I recommend this place 100% and I hate the orthodontist. I really like him because he's always straight to the point, very knowledgeable, and cool.

I am one of those people who has a fear of dentists. Blame my childhood dentist back in Gary,…read moreIndiana whose nickname was "the butcher". So, don't judge, but I had not been to the dentist in nearly two years, since I moved to Bloomington from California. I loved my dentist in California and so I took my time finding a dentist in Bloomington. (plus I just didn't want to go) Dr Arnold's reviews were glowing, and even though my partner has a different dentist here in B-town, I decided to try Dr Arnold based on Yelp reviews. The office is a bit hard to find if you aren't familiar with the Eastside of town. It is sort of behind the now-closed Marsh store, in a mini mall next to a dance studio and a waxing salon. Plenty of parking in the lot. Courtney was my hygienist today and she was wonderful. She listened to my ramblings about how much I hate the dentist. She was mellow and I felt like she gave my teeth a very thorough cleaning. She was just the right combination of quiet and talkative during the cleaning. (my hygienist in California was very chatty and it's hard to answer questions with sharp instruments in your mouth). There is a tv on the ceiling so you can watch while you have your cleaning. Courtney caught on fast that the show on the History channel was about mass murderers (not a very calming show) and she switched the channel to ESPN for me. Next Dr Arnold (Bill) came in and introduced himself. He was great. Very down to earth and approachable. We chatted a bit about California and then he began his exam. Again, great exam and he gave me advice about some tooth sensitivity I have been experiencing. Next appointment is six months from now and even though I will still be freaked out, I won't be AS freaked out. Definitely recommend. If you have been putting off a dental exam, go see Dr Arnold.

Easily some of the best dental care I've received in my 80+ years!…read moreCompetent and caring.

As usual, we received compassionate & supportive care in seeking services for our young friend with…read morea tremendously painful condition. Follow-up services were identified to meet her critical needs. The office & staff ALWAYS go out of their way to care for us. Thank you Drs. Elaine & Debbie, Joni & ALL of your caring staff!

Dr. Rothrock is amazing! He did my crowns on the top and they lasted for 20 yrs.! Also got an…read moreimplant there by another dentist. This place is amazing and the staff are exceptional! They treat you as if you're family! I highly recommend!

My kids and I have been going to Liberty Family dentistry for years. At every visit, we are treated…read morewith kindness and respect. They are prompt for appointments and have excellent customer service. Highly recommend.