Dr. Gray is 100% HONEST! GREAT care, super gentle and so intelligent! Was told I needed around $5,000 of dental work at another place and Bloomington Family Dental said no, I did not! Saved around $5000, THANK YOU Dr. Gray. He is also so very nice, gentle and intelligent. Kayla, the out-front person is also so nice, caring and intelligent. Dr. Gray is THE BEST! read more

They are so accommodating and are fantastic when it comes to anxiety. The numbing shots are always scary to me, and they have completely helped me not have those fears. I've seen where people say the front desk ladies aren't nice, and I found that to be untrue. Every single one I've spoken to is friendly and has had patience with me. read more

Front desk gals are not very nice and do not cater to patients. For a long time patient I do not recommend this operation at this time read more

Super impressed. I have been seeing another dentist in Bloomington since 2016. I liked his office, however, their dental equipment is not modern (you rinse with a paper cup and spit into a sink) and I never felt like I was getting the best possible cleaning from the hygienist. My partner has been going to BFD since we moved here, so I decided to give them a try. Went in today and had x-rays taken with state of the art equipment. Andrea, the hygienist, was great. She explained everything she was doing. She then gave me a really excellent cleaning. I honestly felt like the first REAL cleaning my teeth had since moving to Bloomington (even though I just had one at my other dentist's office four months ago). Dr. Shirley examined my teeth and talked to me about a filling that I have lost recently. He was friendly, explained everything that would be done when they replace the filling and spent a good amount of time with me, answering all my questions. Andrea explained the cost of the upcoming filling procedure so that there will not be any surprises when I return. Large office, plenty of parking. A bit weird getting in and out of the lot due to road work but that should be completed soon. All in all, a really great experience and I am one of those people who really HATES going to the dentist. Now I just need to call and cancel my cleaning appointment at my former dentist's office, because Bloomington Family Dental has won me over. I am an avid Yelp user and the negative reviews of BFD had kept me away. Regardless, don't let the negative reviews sway you. If you are looking for a Bloomington dental office that is modern, friendly and thorough, I highly recommend this office. read more

Saw someone else post this and I couldn't agree more, so I just wanted to reiterate. The front desk ladies are not very nice or 'catering to patients'. The actual hygienists are so sweet tho, hopefully they eventually get new support staff. read more

This review is purely based on my most recent dental cleaning experience. Other reviewers' experiences are valid, and my time at the office was fine for me. Normally, their dental cleanings are booked out like 3 months in advance so when I called in June to make an appointment before I moved in August, they told me they could put me on a list for canceled appointments. I was fine with that as it was my fault to not book sooner. In July, they called me and told me that I could be scheduled for an appointment the next day which I took up. During my dental cleaning, my dental assistant and I chatted up a lot about random things which I thought was nice. In the middle of the cleaning, the dentist (forgot his name) came in and checked on the health of my teeth and explained to me that everything looked normal. He and the rest of the staff were also very friendly to me. Overall, this was a very normal dental cleaning with friendly service. read more

I would give this place zero stars if I could. This place was horrible from start to finish. The person who answers the phone was rude and condescending. I had a new crown put in after my old one fell out.  First of all, the crown wasn't put on properly so that it lined up with my teeth above. My mouth wasn't closing properly because they hadn't matched it properly. I went back to get it fixed and mentioned that it was painful. After they fixed the alignment, I still had pain and went back yet again after a few months. The dentist insisted it was normal to have sensitivity even that long after the procedure! At this point, my wife sent me to her dentist who figured out right away what the problem was and solved it. The work done here wasn't done well at all! It's ridiculous because it's pricy and the dentist doesn't do much. He didn't care about the problem and I suffered for months thinking it was normal.  I'm so disappointed with this place and would recommend anyone to avoid it at all costs. You'll lose money, mess up your teeth and might even end up in pain like me. They simply don't care and want to get rid of you after they do their shoddy work. They spend a lot on advertising but it's all show to cover up their bad service. Don't be fooled! read more

Chipped my front tooth eating a BLT last week. Didn't hurt, but the edges left at the fracture were problematic for my tongue. Called up BFD and explained my situation. They scheduled me a few days out but that was OK as I wasn't in pain. Nothing like starting your day out at the dentist with an 0730 appt!! Brittany was my technician and Dr. Shirley was my dentist. Brittany prepped things up with the topical "novicane" and Dr. S showed up ready to go. I said Dr. K (the other dentist at BFD) could probably do this without any additional "novicane"..... Dr S paused for a second or two and replied Yeah....that's fine with me, just let me know if you want me to stop! Well, a few minutes later he has the tooth prepped, I told him I didn't feel a thing, and he turned the rest over to Brittany who proceeded to do her magic with filling and contouring the tooth. When she got done, I did a tongue check and said...Wow, fells like nothing ever happened....back to normal...what a deal! A few minutes after 8 I'm walking out to my car, ready for the day. Been going here for years and everyone I have had something to do with whether it's a cleaning, a filling, or a crown has made that experience an absolute pleasure....from a thorough diagnosis up front to the preventative suggestions after the procedures done, these people are on top of their game....masters of their chosen arts....can't say enough good things about the Drs and the Staff at BFD ...and once again, thanks for (yet another) job well done! read more

Everyone is super friendly. I am scared of the dentist, and hate going usually. They made my visit easy, and nice! The only negative was the wait to see the actual dentist was very long like 6 months long. I'm glad I found a good dentist in Bloomington! read more

I got here with a broken tooth that was causing much pain,I wasn't able to chew or eat anything, the first thing they did was they explained what they were going to do and the ways my tooth can be done and explained also what my insurance will probably cover and what not, I had a clear picture in my mind what is going on and what to do. They didn't charge me with a lot of money ,they just let me know what option I have. The dentist and the assistant were super kind and helpful, I was very lucky to have an appointment exactly in Bloomington Family dental. Would highly recommend this place! read more

Office staff is RUDE. There is no accountability. When they mess something up it is always the labs fault and they don't even make a decent effort to make anything right or even express sympathy for the massive inconveniences. I HATE being the shitty customer/patient. I try hard to be kind to people when things are not their fault but I have been pushed so hard by this office that I've had to step out of character and be an angry person. I'll use ever opportunity I get to speak about my awful experience, especially after years of referring people here. read more

Love this dentist!! The staff is so kind and professional and they do their very best to get you in and out as quickly as possible. It is a beautiful, clean, and professional office and I really like the Dr. also!! He is very nice and thorough, and always answers all of my questions during my appointments. The gals who run the front and back office are so sweet and very efficient. I never feel like I am waiting long and am always treated very well. Highly recommend!!! read more

My husband, my sister and I all go to Dr. Kloboves. He very kind, very thorough and really wants to make sure that you are happy with your care. He is also very patient to answer any questions, no matter how random they may be. I saw some of the other reviews and I don't think they are talking about. I have never had a negative experience with Dr. Kloboves or his staff. The one experience that we had that was not perfect was with a crown but he went above and beyond to fix it. One of the best dentists' in Bloomington! read more

If you want a dentist who isn't warm or personable. Does the procedure after you've been informed how expensive the treatment plan is. This is the place for you. Tons of smiling faces to offset his. He walked out of my procedure without addressing or speaking to me as he did not numb me enough. They were more concern with scaring the children and not my pain. I heard him tell his Assistant schedule her with the oral surgeon (who isn't in that office). He never addressed me or informed me that he would be stopping the procedure because I informed him I'm in pain. Dr. Williams near Marsh by the mall extracted the tooth the same day. No problem. He noticed I had not been given enough medication and in the appropriate areas. The procedure was $85.00 cheaper! Graduate student insurance is not enough for this place...look for dental offices closer to campus for several reasons. read more

I had a great experience at BFD. The front desk staff was very nice, I was checked in by Brittany. Layne cleaned my teeth and she was very friendly and explained everything well as she cleaned my teeth and did my X-rays. Dr. K was awesome. He was very friendly and helpful with any questions asked. I highly recommend BFD to anyone needing any dental work! read more

Dr K was great. He was professional and warm. He joked a bit with me and set me at ease while he explained everything to me. I was even able to get same day service as needed. All of the nurses and techs were pleasant and helpful as well. I felt like I and not just my money was being included in the entire process. The entire process was over quickly and with almost no pain. I will be back. read more

I chose Bloomington Family Dental because they're open until 7 which means I don't have to take off work to make appointments. They are great - the dental hygienists always tell me exactly what they're doing and why, which was new to me and good information to know & Dr. Kloboves seems to be really experienced and knows what he's talking about. They always call me 2 days in advance to confirm my appointment. They also called me to get my new insurance information a few days before an appointment once because my workplace switched insurance companies and I never took the initiative myself to call all my health professionals and notify them. Which means no time spent at the dentist talking to the receptionist working out my insurance and contact information. I'm really glad I ended up choosing Bloomington Family Dental even though I initially only went with them because of their extended hours. read more

The staff are very nice and definitely make the cleaning process more enjoyable. The office does seem to want to push whitening or straightening services, but I have no problem turning that down. Overall, I like the place. It would be nice if the staff didn't have to try to upsell something every time, though. read more

I recently went to Bloomington Family Dental to get my teeth cleaned and some cavities filled. I've been to different dentist offices in the past and I have to say this is the best place I've ever gone to. It's clean, high tech and very nice. They have TV's at each dental station so it doesn't even feel like you are at the dentist. I had a lot of work done but I was never uncomfortable while I was there. The staff was amazing. Andrea took such good care of me and she has a fantastic and friendly personality. All of the girls there are so nice and very professional. They treat you like a real person and not just a patient. Dr. Kloboves (or Dr. K) was so good at putting my mind and ease and making sure I was comfortable. He is by far the best dentist I've ever been to. If you need a dentist, I HIGHLY RECOMMEND Dr. K at Bloomington Family Dental. I just can't say enough about them. read more

Staff members are immature and unprofessional very poor communication within the office. I had a dental implant placed which failed in the first two weeks after. ( this is atypical if they are properly placed). Dr Kloboves has makes a lot of noise about correcting the situation and having a " solid plan" to correct the results of his substandard care He has yet to follow through. My next step is a consumer complaint to the State Attorney Generals office. read more