This is the gold standard of dental offices . Caring ultra competent staff,Dr Ashley is brilliant…read moreand great "bedside manner" . A perfectionist . First time I've almost been at ease at a dentist

I went in today as a new patient and the entire experience was great. The staff were friendly and…read moreprofessional. Also, the booking process was quick and easy. They sent a reminder text to confirm the appointment.

I've been a patient of Dr. Oliver for over 30 years, and his work has always been exceptional. He's…read moreconsistently gone above and beyond, especially when it comes to accommodating my dental emergencies over the years.

I've been coming to this practice for about 4 years now and can honestly say Dr. Oliver and his…read moreteam are the best! I've always had a phobia of dentists (like had to be forcibly pulled out of a car and crying in the dentist chair level) but all my cleanings here have been fairly painless and the dental hygienists are all very nice and caring when they clean and make sure to let me know what they're doing as they move through each step. I've had a root canal performed and a cap put on my tooth by Dr. Oliver and he showed care and professionalism in his work. Experience was painless (wasn't stingy with the novocaine) and my new tooth looks great!

Dr. Hsu is hands down the best dentist I have ever had. Invisalign, new caps, implant, cleaning --…read moreall have been done with care, professionalism and kindness. The entire staff has always been wonderful and attentive during the six years I have been coming to Suffolk Dental.

Always the best. Never rushed. Best dental care team in Boston. Thoughtful care. Present and…read moreconsidered. Happy Halloween!

Got my Invisalign done her and also attend as a regular for my regular care. My orthodontist was…read morevery attentive and really did a good job with my my teeth and keeping my appointments in time and fast. The only reason I haven't given this a 5 is I have had a few hiccups with scheduling and sometimes being directed to their office out in the burbs, that's a no go for this city gal. I would recommend checking the appointment reminder email to make sure there aren't changes to time or location on your appointments.

Quite an interesting and dishonest interaction with the practice. Cleaning was average and felt…read morerushed both times I was there. I don't have major dental issues so I just let it be since it is so close to work. Then this most recent time, I was falsely billed for evaluation when I only had cleaning done that day. When I called to clarify the charges on the bill, they said it was documented in my chart that evaluation was done by a dentist though that never occurred. The practice manager said she will take the charge off the bill though it already went through insurance .... I paid for the cleaning and definitely won't go back.

I have been with Smile Design since I moved to Boston and couldn't be happier. Everyone I've seen…read morethere is extremely friendly and kind. Angie is so helpful and very communicative. Alessandra is always a pleasure to catch up with and does a wonderful job with the cleanings. Going to the dentist isn't the most fun, but the team at Smile Design make it a painless experience. And their office is super cute with fun art work! I recommend SD to all my friends, family & coworkers.

Dr Lo has been treating me since I mobed from Europe. The quality of the care provided is amazing,…read moreyou have the latest innovation and Dr Lo is so precise that my trust is 100%. Patient are always listened to. What else do you need? competent staff? It's also the case. I highly recommend Smile Design Boston. Isabelle, Boston, March 2024

I wrote a review quite a few years ago, and am pleased to be able to say Osorio Dental Group has…read morecontinued to provide me with what I consider to be the highest level of care, all consistent with the description in my prior review. All members of the staff with whom I have interacted are friendly, polite and helpful. Jackie has been my hygienist for years and provided quality care with a friendly and caring demeanor. Finally, Dr. Osorio and Dr. Hinenoya, who have provided most all of my care, in my opinion are the best one can find. They clearly are highly skilled, and importantly show great concern for the comfort of their patients. I could not be more satisfied.

Highly recommend Osorio Dental Group. Dr. Hinentoya is easily one of the best dentists I have…read moreinteracted with. I came to Osorio Dental looking for a second opinion after another dental office told I required a "deep cleaning" to correct gum disease, a diagnosis I've never had. Dr. Hinentoya was kind enough to set up a consultation appointment and share his perspective that my teeth and gums looked completely normal. I was able to avoid getting an invasive and unnecessary procedure.

I started going when Dr. el-Malecki was the primary dentist and I couldn't have been more impressed…read moreby how thorough and thoughtful he was. I ended up spending significant time with him after a dental injury, and rather than dread our appointments he made time fly. The dentists I've worked with since have also been top notch. Recently I saw Dr. Matinian who is somewhat new to the practice, and she was able to easily problem solve what was causing severe cold sensitivity to one tooth and eased the pain (and my concerns) quickly. From the world's best dental hygienist, Yani, to the front desk staff, every visit is full of kindness and laughs (without nitrous oxide).

Since day one they try to sell you on new work that needs to be done. I regrettably decided to…read morelisten and get a filling. After I had already paid, they sent another invoice which I questioned and they acknowledged it was an error and even said that I had paid for two fillings but only got one so I asked for them to confirm the reconciliation and if I was owed a refund. I have reached out to them three times without a response. Like, what? That's not how you treat a customer. Not to mention when I got the filling, the dentist came in without introducing herself or explaining the procedure and the nurse couldn't wait to get out of there to start his weekend. Unprofessional. Don't be fooled by the fresh looking office like I was.

Screwed up my implant and didn't take accountability for it . Nice women but does some questionable…read morethings

Went in for a teeth whitening. After hours in a chair with my teeth in a plastic spreader my mouth…read morestuffed with cotton, and zero results. I asked for my money back but they refused and said the documents I signed waved my right to refund. They said they don't guarantee any results. Avoid wasting your money here in whitening.

I'm really disappointed with this dental office. Out of nowhere, I received a bill on November 17th…read moreclaiming I owed $98 for a service done 16 months ago. The notice said it was my "final notification before collections" -- yet this was literally the first time I had ever been contacted about it. The office has my email and cell number, and they regularly text me for appointments, but never once sent any email, text, or call about this balance. They said they had mailed letters, but I had moved and had specifically informed the office of my new address, so they knew mailed statements wouldn't reach me. Despite that, they never used any of the contact methods I actually receive. The charge itself was for fluoride, which I never would have agreed to if I had known it wasn't covered by my insurance. It was $98 -- something that could easily be written off considering the circumstances. When I explained everything and asked them to comp it, I was told the staff member "did not have the authority" to adjust the balance. But after I mentioned that I would leave an honest review describing the situation, suddenly she did have the ability to offer 25% off. That made it clear that the earlier "I don't have the authority" line was simply a pressure tactic, not the truth. Overall, the lack of communication, the inaccurate claim that I had received multiple notices, and the sudden shift in what they "could" do once I pushed back all felt really unprofessional. I would recommend being extremely cautious with this office, especially around billing and transparency.

New England Dental Group is a place where new dentists come in and then leave asap. There is no…read morecontinuity with the dentist and no service. I went in to have my teeth whitened, and they did not know what they were supposed to do and instead did something that made whitening impossible, and then told me I needed Veneers to solve the problem they created. DO NOT GO TO THESE DENTISTS - PLEASE GO ELSEWHERE! THIS IS A WARNING!

Dr. Pareek is the best! I am not a particularly great patient, ie, am a senior who at this point…read moredoes pretty much nothing towards dental care except brush teeth and see a dentist for emergencies. That dentist has been Dr. Pareek for about 15 years, and her care has been priceless. Yesterday, she extracted a tooth which had been giving me all sorts of grief for 58 years (it was treated by different dentists years ago, with worse and worse problems, until eventually I didn't want anything done with it any more, except wait for it to decay completely. That had happened recently, ie, the tooth finally cracked and fell apart). Dr. Pareek did the extraction flawlessly, quickly, and without pain (despite the rampant infection in and around the cracked tooth). She provides amazingly good and comfortable dental care. Now I'm recovering and feeling fantastic!

Just spoke with an insanely rude receptionist who yelled at me multiple times over the phone. I…read moreliked this place the last time I got a cleaning but after that conversation with the receptionist I will definitely be taking my services elsewhere. Do not recommend.