Took my pet to have shot and check when asked about teeth cleaning the suggestion was to try vet…read morerecommended rinse from Amazon. My little so was so smart she would not touch it. When asked about the coupon and honoring that coupon their response was no they would not honor it as I needed to make appt by end of February. When I asked to speak to manager, which I have done 3x over and sent emails never once has the manager responded only her assistant telling me no they will not honor the coupon. Dr. Waller is great it is front desk people not doing their job, Thus far no one has reached out besides the front desk gal. I feel if u cared I would have had a phone call by now. Especially since I have been with u all for about 16 plus years

I had an extremely disappointing and frustrating experience with this clinic. I brought my dog in…read morefor a scheduled surgery, and we had already purchased medical insurance specifically to help cover situations like this. Everything seemed fine at drop-off, but just one hour later, I received a call saying my dog suddenly had a "heart problem." Instead of clearly explaining the situation and working with the insurance we had already paid for, it felt like they were using this as an opportunity to push additional charges. The communication was unclear, rushed, and honestly felt more like a sales pitch than genuine concern for my pet's well-being. What bothered me the most was the lack of transparency. Why wasn't this issue identified beforehand? And why wasn't the insurance properly applied or even discussed as part of the solution? It left me feeling pressured, confused, and taken advantage of during a very stressful moment. I trusted this clinic with my dog's care, and instead I walked away questioning their ethics and professionalism. I would not recommend this place to anyone looking for honest, compassionate veterinary care.

This place makes my heart happy. The staff are always happy to see my pups. The staff go above and…read morebeyond to make sure my dogs are healthy and have what they need without trying to sell me something they don't. They love animals and it shows.

They have a new policy where they will not call in prescriptions so customers now have to pick up a…read morepaper copy, take it to the pharmacy, wait half an hour for it to be filled and then sit there and ponder how we can be in 2026 with inefficiencies this severe. I had to lug my 2 kids after school to Costco where our expensive prescription was the least expensive, drop off the script, shop, eat dinner there, wait some more and then pick up our prescription. My son has a lot of homework and was not able to finish his homework last night. I will change my negative review when the company lets me know they have fixed this very not customer friendly policy.

Great medical care for my cat, Rudolph. The vet and the support staff were tremendous. Thank you.read more

I've had great experiences with this clinic! Two of my cats, Oliver and Nasty Audrey, needed…read moreprocedures. Oliver needed a neuter and Audrey needed a dental cleaning and some extractions. We met with Dr. Westphal prior to the procedures and she was terrific. Her exams were very thorough and I feel like she truly cared about my pets and I. As for the actual procedures, they were done by a visiting doctor, Dr. Starkel. She did a fantastic job. The techs gave me ample materials about after-care for each procedure and I felt very prepared to take care of my recovering cats at home. I would not hesitate to return to this clinic for any of my pets' needs. Thank you all!

We want to express our deepest gratitude for the kindness and compassion Angle Veterinary showed…read moreduring one of the hardest moments for our family. Saying goodbye to our beloved cat (Samba) after 15 years was incredibly painful, but your gentle care, patience, and understanding made all the difference. You treated not only our pet with dignity and tenderness, but also supported us with such empathy and respect. We will always remember how you helped make a heartbreaking experience feel peaceful and full of love. Thank you for everything you do Dr Julie and Vet Tech Brie for the animals you care for and the people who love them. Your work truly matters, and we are so grateful.

Unfortunately it was time. I knew it was time but I didn't want to come to the harsh reality that…read moremy dog was ready to cross the rainbow bridge. I didn't want to be in a sterile and cold environment. I wanted my fur baby to be at home. I reached out to Angel Veterinary Services and was able to hold sweet toothless half blind and deaf fur baby as she crossed. It was very heartbreaking. I am so thankful for AVS for the kindness and compassion my pup received. They allowed me to read from a journal, hold her as long as needed, clipped some fur and gave me a clay imprint of her paw. A week or so later I received a handwritten card in the mailbox. Truly grateful.

This is the ONLY vet i trust with my dogs. Taking your dogs to the vet is nerve racking in it's…read moreself... for the fact of cost, care of your animal, why you're there, etc. But New River vet is the first vet i felt welcomed to. I have a corgi puppy and a border collie. They are quick, always on time and care about your pets. They give you multiple options instead of just a here-you-go kind of service. My dogs are going through a nasty parasite and it's been heart breaking. But Dr.Jess was nothing but caring and actually listened to me as a client. I own a local grooming company and recommend them to everyone. I had a bad experience at a different local vet here in anthem. To say it was bad is an understatement. New river has always welcomed with warm hugs. I did price comparisons at other vets in about a 20 mile radius and this vets prices beat everyone else's as well as having good service. Keep it up receptionists, techs, vets and other staff. You are amazing.

LET THIS BE A WARNING -- THINK TWICE BEFORE TRUSTING THIS VETERINARY PRACTICE…read more After more than 20 years as a loyal client, my elderly mother deserved compassion and honesty during one of the most devastating moments of her life: saying goodbye to her beloved dog. Tammy completed the paperwork and asked my mother sign it. My mother did not personally complete the paperwork, yet it ended up indicating mass cremation--something my mother never chose and had never selected in more than 20 years with this practice. ALL HER DOGS HAVE BEEN CREMATED AND RETURNED TO HER!!! She only discovered what had happened when she called asking when she would receive her dog's remains. What happened next was even worse. Instead of taking responsibility, investigating what actually occurred, or simply admitting a mistake, Sarah, the owner/vet, defended the staff and blamed my elderly mother. There is paperwork showing Tammy's handwriting and my mother's signature. If there is camera footage of the encounter, review it and determine the truth. In our opinion, Tammy and Sarah are lying to cover their mistake and shifting the blame onto an elderly, grieving woman who trusted this practice for decades. That is not accountability. It is not compassion. And it is completely unacceptable. My mother deserved better. Our dog deserved better. After 20+ years of loyalty, we deserved better. Think twice before trusting this practice with your pet--or your family. They only care about the money.

The Pet Wellness Center off Dove Valley in Phoenix is nothing short of extraordinary, and Dr…read more Stinnett is an absolute gem. We've known for years how wonderful this place is, they've cared for several of our dogs over time, but this visit was especially meaningful and unforgettable. We brought in our 15-year-old, three-legged, amazing boy Jake after one of the scariest mornings we've ever experienced. He woke up unable to walk, unable to see, and in severe pain. He had also experienced a seizure earlier, and given his age and sudden decline, we were truly afraid this might be the day we had to say goodbye. Dr. Stinnett took the time to give Jake a thorough, thoughtful exam, ran blood work, and, most importantly, treated him with compassion, confidence, and care. She knew, even when we were unsure, that this was not Jake's time. While the exact cause of his episode wasn't fully clear, Dr. Stinnett was confident that Jake still had good life ahead of him and she was absolutely right. Just four days later, Jake was back to his normal self. Seeing him walking, seeing, and acting like our happy boy again felt nothing short of miraculous. The entire team at The Pet Wellness Center truly cares for your pets as if they were their own family. That kind of genuine compassion is rare, and it means everything when you're facing one of the hardest moments as a pet parent. We highly--HIGHLY--recommend The Pet Wellness Center and Dr. Stinnett. You will immediately see that this is a special place filled with people who truly love what they do. Thank you, Dr. Stinnett and the entire staff, for giving us more time with our beloved Jake. We will be forever grateful.

I took my senior pup to establish care at this vet since we live very close and I also wanted them…read moreto check a small mass that he has growing on his head. The doctor was very nice and recommended not doing a biopsy but to just remove the mass at the same time as a dental cleaning under anesthesia. The appointment was very quick and they did the other quick normal checks (temperature, asked about diet, etc). This appointment cost $89! That is the most I've ever paid for a check up at a vet in this state and two other states I've lived in. The doctor said they would give me a quote for the dental cleaning and the mass removal and the vet tech said he would get that to me by end the of the day or by the end of the week (this was on a Monday). Next Tuesday rolled around and I still had not heard from them so I called in the morning and they apologized and said they would send the quote. I received the quote that evening, but the quote was only for the mass removal at $1874.00 - $2332.57. I asked to know if this included the dental cleaning. It's now Thursday, almost two weeks after the initial appointment and the person responding to the email said it was only for the mass removal but that the tech could write me a quote for dental cleaning if I want. They also said they noticed a double charge on the quote so the mass removal quote is actually $1404 - $1862. I should mention that the mass is smaller than the size of a dime on a 13 pound pup. I was dumbfounded that they were asking if I wanted a dental cleaning quote as I had already discussed that with the vet and the tech that they would quote me for both. In this timeframe, I was able to get two quotes from other vets and the total quote from these other places (dental and mass removal) were cheaper than the quote for just the mass removal at The Pet Wellness Center. Needless to say, we will be going elsewhere - doing the bloodwork, dental cleaning, and mass removal at a quote of less than $1000! Updating to say I paid $513 for everything (dental cleaning, mass removal, bloodwork, pain meds, etc.) somewhere else. I highly recommend not wasting your time and money and doing the research to find somewhere else to go. The Humane Society does dental cleanings at low-cost as well as many other vets with great reviews in the valley.

I've contacted Pawfect Pet Sitter several times over the past 2 months by phone and email. They…read morerefuse to reply. Their staff is unprofessional and unreliable.

Milo had the best boarding experience here! The team is very helpful and will answer any questions…read moreor concerns you have right away. I got updates and pictures of Milo every day. Cannot recommend them enough for any pet care needs. Thank you Amber & Pawfect Pet

We have been taking all of our dogs to Dr. Weikhorst for more than 10 years. He is a very…read morecompassionate doctor and a pleasure to work with. We recommend his services to everyone.

Dr. Wiekhorst and associates have done exceptionally well for me and my precious animals. He came…read morein on Thanksgiving day to get me an emergency prescription. When I'm there he makes me feel like I'm a personal friend of his and I know he really cares about my animals. I know he'll do the same for you.

We've been bringing our dog to Desert Hills Animal Clinic for years now, and they've been…read moreconsistently amazing. Our pup has Valley Fever and has been on medication for a couple of years, and the team here has made the whole process so much easier. They're always on top of her care--whether it's a reminder about upcoming vaccinations or when it's time for a blood check, they make sure nothing slips through the cracks. Dr. Green is especially wonderful--so knowledgeable and kind. She really takes the time to explain things and answer all our questions, which we really appreciate. You can tell she genuinely cares about her patients. We trust the entire team here and are grateful to have such a reliable and compassionate place for our dog's care.

They have been my vet for many many years, due to personal issues going in my life. I have not had…read moremy pets to them for a few years and I'm in the process of trying to reset up catch up visits for all of my pets. I trust Dr. Kaufman 100%

I had gone weeks before to check this place out because my senior pup was in the last stages of his…read morelife. They gave me great info and a vet that was 24/7 care. Not long after checking them out my pup told me it was time and we went immediately to them on a Friday morning when they opened. They had the perfect room for him. It was the corner one with the big window. My pup loved being outside and it was the perfect spot for him, he stared outside the window into nature. They gave us a whole cart of treats to give to him and the doctor and staff was so kind and compassionate. The staff from the very first time we walked in to the time I was called to pick his ashes up was absolutely amazing. It was the only time they truly saw him and it felt like they had cared for him so many times before. I couldn't of ask for a better place and staff to have my dog cared for. They were so kind to us and even complimented on how good he was but that was his demeanor, he was always kind and sweet. Thank you Scottsdale animal Hospital! You made a tough experience easy and smooth and made us feel welcomed.

Do not bring your pet here. Dr Casuccio emailed me saying that my dog's biopsy results were…read morecancerous after being told during the visit that it was most likely a cyst. They did not even attempt to reach me by phone to deliver those results. There is no excuse for results like that to have been delivered that way. It was insensitive, unprofessional, and lacked basic empathy and compassion. After this experience, I stopped bringing my dog here. She had her surgery at Thrive Pet Healthcare in North Scottsdale, where I had an incredible experience with every individual who worked there. Dr Radlinsky took her time with my dog, even sitting on the ground with her during her consultation. The difference in compassion and care was striking. I would never trust my dog with this practice again. I strongly recommend bringing your dog elsewhere.