I used to really appreciate this clinic before the ownership changed. Unfortunately, the new…read moremanagement has implemented policies that make the experience far less customer‑friendly. They now refuse to send prescriptions to the pharmacy of your choice, requiring you to either pick them up in person or use their in‑house pharmacy--which does not match competitive pricing elsewhere. It comes across as a revenue‑driven decision rather than one focused on client care. The veterinarians themselves are adequate, but the overall shift in management practices has made the clinic much less accommodating than it once was.

Update below: It is with sadness that I write this review…read more I rarely write bad reviews, but this experience and the disrespect from Daisy Mountain was horrifying and people need to know. I have waited a couple weeks after the incidents so that I made sure I had good perspective on the situation since it was so upsetting. I am guessing they will not accept any responsibility like they have done in the other bad reviews. First and foremost, when Dr. Young owned the practice, it was AWESOME. Everything ran smoothly and the whole team was excellent. Although I do believe Dr. Jillson is a good doctor, the office policies and procedures are not friendly to their customers and their fur family. I have been with my vet in my other state for 25 years and multiple specialists for over 10 years. I have had over 25 dogs in my life including rescue fostering and I have never been treated so poorly. I am a pretty easy going customer and very much understand the challenges a vet office faces. This all seems to stem from them over booking and continuing to take on new clients when they really cannot handle the load. There were 2 incidences. The first was not that big of a deal, however I believe it was an indicator of the larger issue to come. I had an appointment for my dog to see Dr. Jillson. A couple days ahead, I got a call that Dr. Jillson would not be there and they asked if it would be okay seeing another doctor. I said sure. Then they called the following day and said Dr. Jillson would be there. I said great. I got to the office and was told Dr. Jillson got "too busy" for our appointment. So I had to see another doctor. Irritating to be pushed off on someone else, but absolutely not a dealbreaker. The following week I made an appointment for a tech follow up for both my animals. We have been going to Daisy Mountain for the past 2 years and I have kept up on my appointments there as well as having my other vets send them copies of records. My dog was exhibiting signs of a UTI and I asked that they run a urine culture while they were doing the tech appointment I already had scheduled. I was told by the tech that it was illegal to run a urine test without the vet seeing my dog. I was pretty sure this was not true, as my dog was already a patient and they were aware she had an ongoing history of UTI's. I confirmed this by speaking with the Arizona State Veterinary Medical Examining Board. They confirmed that it would NOT have been illegal and that a urine test should have been done. To add insult to injury, the tech was very rude to me and just kept saying they were double booked and had no time for me. There was no offer to get an appointment quickly on the next business day or any apology. She did not seem to care. They were busy and I was just a problem for them. Most everyone in the office looked frazzled and overworked. When I wrote them, they took ZERO responsibility. No apology...no one saying they wished it had not happened the way it did. They would not give me my money back. They took my money and gave me my dogs' records and said find another vet. This is after my dog tested positive for Lyme and Valley fever. They did nothing. They should have at least given me my money back. The blame was set on me because, as they wrote to me, they could not give me the level of customer service I needed. But ALL pet owners need good customer service. It is why we pay a LOT of money to go to the vet. This lack of taking responsibility is yet another indicator of a badly managed office. I think they just wanted me to leave as I was clearly upset and there were other customers in the office. There was one very nice person at the front desk who seemed upset by my situation and really tried to help by giving me an urgent care number. Not needed though...I ended up at Desert Hills and they got me in immediately. I hope Daisy Mountain changes their processes and some of their employees so this does not happen to others. Now Daisy Mountain sent me an unsolicited email stated I was argumentative, said their staff lied and also put me under the category of Bad credit and collections. Again, I was simply trying to get my sick dog into the office who already had an appointment, their staff did in fact lie as was confirmed by the vet board and I paid for all services when I was there that day. I have now submitted a complaint to the veterinary board for dishonest and harmful practices with my animals.

I've had great experiences with this clinic! Two of my cats, Oliver and Nasty Audrey, needed…read moreprocedures. Oliver needed a neuter and Audrey needed a dental cleaning and some extractions. We met with Dr. Westphal prior to the procedures and she was terrific. Her exams were very thorough and I feel like she truly cared about my pets and I. As for the actual procedures, they were done by a visiting doctor, Dr. Starkel. She did a fantastic job. The techs gave me ample materials about after-care for each procedure and I felt very prepared to take care of my recovering cats at home. I would not hesitate to return to this clinic for any of my pets' needs. Thank you all!

Dr Westvall and her team provide the highest treatment for your animals from start to sad end…read more We've used Sonoran Foothills with 3 of our pets. Frstly when we had to say farewell to our aging cat, the team and Dr Westvall were so caring and empathetic, providing endless time, dignity and explaining every step of the farewell, we were not rushed in any stage and the office has a special room an alternate private exit dedicated to this service at this sad time Upon adopting our next pet an injured dog found limping on the streets, Dr Westvall attended to her needs for almost 2 years, but Valley Fever sadly took her and again the team were wonderful at her end. But just as amazing was the new pup package and care we have got now for 2 years with our new pup, from initial health check, where Dr Westvall found ear mites! (Common) and easy quick treatment was provided as well as keeping her up on vaccinations, Heartgard and everything else she has needed. The clinic provides full documentation and makes every pet feel special. Sonoran has a large assortment of pet food and treats, great hours and always provides us great personal service.

On Father's Day we had to make the painful decision to have our golden doodle Sawyer euthanized…read moreafter a week of struggling after he was diagnosed with metastatic cancer of his spleen. We contacted Angel Veterinary Services at 5:00 am and left a message that we need assistance with transitioning our puppy to a better place. We immediately received a call back from their offices letting us know Dr. Alexis and her assistant, Rhi were available at 11 am to come to our house and euthanize our puppy. We were heart broken with having to make this decision. When Dr. Alexis and Rhi arrived at our house they met us at the front door with so much love and compassion that we knew Sawyer would be in good hands throughout this process. While our hearts were broken, Dr. Alexis helped us feel like we made the right decision and Sawyer had transitioned to a much better place. OVer the next couple of days, we recieved so much support through Dr. Alexis and her team that made us feel so much better and we know our Sawyer is no longer suffering and in a much better place with our previous puppy, Mona Lisa and our family in heaven. I know I have rambled on, but from the bottom of my heart, I can't thank Dr. Alexis and her team for being there for us in such a difficult time. Our hearts will always be with them as they were with us through such a hard time. With all our love, we share this review.

We want to express our deepest gratitude for the kindness and compassion Angle Veterinary showed…read moreduring one of the hardest moments for our family. Saying goodbye to our beloved cat (Samba) after 15 years was incredibly painful, but your gentle care, patience, and understanding made all the difference. You treated not only our pet with dignity and tenderness, but also supported us with such empathy and respect. We will always remember how you helped make a heartbreaking experience feel peaceful and full of love. Thank you for everything you do Dr Julie and Vet Tech Brie for the animals you care for and the people who love them. Your work truly matters, and we are so grateful.

This is the ONLY vet i trust with my dogs. Taking your dogs to the vet is nerve racking in it's…read moreself... for the fact of cost, care of your animal, why you're there, etc. But New River vet is the first vet i felt welcomed to. I have a corgi puppy and a border collie. They are quick, always on time and care about your pets. They give you multiple options instead of just a here-you-go kind of service. My dogs are going through a nasty parasite and it's been heart breaking. But Dr.Jess was nothing but caring and actually listened to me as a client. I own a local grooming company and recommend them to everyone. I had a bad experience at a different local vet here in anthem. To say it was bad is an understatement. New river has always welcomed with warm hugs. I did price comparisons at other vets in about a 20 mile radius and this vets prices beat everyone else's as well as having good service. Keep it up receptionists, techs, vets and other staff. You are amazing.

They missed the basics on my dog with seizures, they X-ray her heart but never checked her lungs…read morewhich filled with liquid and she died. Sarah's ok but she missed a basic health check on her lungs which should have been done, will never use their services again.

The Pet Wellness Center off Dove Valley in Phoenix is nothing short of extraordinary, and Dr…read more Stinnett is an absolute gem. We've known for years how wonderful this place is, they've cared for several of our dogs over time, but this visit was especially meaningful and unforgettable. We brought in our 15-year-old, three-legged, amazing boy Jake after one of the scariest mornings we've ever experienced. He woke up unable to walk, unable to see, and in severe pain. He had also experienced a seizure earlier, and given his age and sudden decline, we were truly afraid this might be the day we had to say goodbye. Dr. Stinnett took the time to give Jake a thorough, thoughtful exam, ran blood work, and, most importantly, treated him with compassion, confidence, and care. She knew, even when we were unsure, that this was not Jake's time. While the exact cause of his episode wasn't fully clear, Dr. Stinnett was confident that Jake still had good life ahead of him and she was absolutely right. Just four days later, Jake was back to his normal self. Seeing him walking, seeing, and acting like our happy boy again felt nothing short of miraculous. The entire team at The Pet Wellness Center truly cares for your pets as if they were their own family. That kind of genuine compassion is rare, and it means everything when you're facing one of the hardest moments as a pet parent. We highly--HIGHLY--recommend The Pet Wellness Center and Dr. Stinnett. You will immediately see that this is a special place filled with people who truly love what they do. Thank you, Dr. Stinnett and the entire staff, for giving us more time with our beloved Jake. We will be forever grateful.

I took my senior pup to establish care at this vet since we live very close and I also wanted them…read moreto check a small mass that he has growing on his head. The doctor was very nice and recommended not doing a biopsy but to just remove the mass at the same time as a dental cleaning under anesthesia. The appointment was very quick and they did the other quick normal checks (temperature, asked about diet, etc). This appointment cost $89! That is the most I've ever paid for a check up at a vet in this state and two other states I've lived in. The doctor said they would give me a quote for the dental cleaning and the mass removal and the vet tech said he would get that to me by end the of the day or by the end of the week (this was on a Monday). Next Tuesday rolled around and I still had not heard from them so I called in the morning and they apologized and said they would send the quote. I received the quote that evening, but the quote was only for the mass removal at $1874.00 - $2332.57. I asked to know if this included the dental cleaning. It's now Thursday, almost two weeks after the initial appointment and the person responding to the email said it was only for the mass removal but that the tech could write me a quote for dental cleaning if I want. They also said they noticed a double charge on the quote so the mass removal quote is actually $1404 - $1862. I should mention that the mass is smaller than the size of a dime on a 13 pound pup. I was dumbfounded that they were asking if I wanted a dental cleaning quote as I had already discussed that with the vet and the tech that they would quote me for both. In this timeframe, I was able to get two quotes from other vets and the total quote from these other places (dental and mass removal) were cheaper than the quote for just the mass removal at The Pet Wellness Center. Needless to say, we will be going elsewhere - doing the bloodwork, dental cleaning, and mass removal at a quote of less than $1000! Updating to say I paid $513 for everything (dental cleaning, mass removal, bloodwork, pain meds, etc.) somewhere else. I highly recommend not wasting your time and money and doing the research to find somewhere else to go. The Humane Society does dental cleanings at low-cost as well as many other vets with great reviews in the valley.

I've contacted Pawfect Pet Sitter several times over the past 2 months by phone and email. They…read morerefuse to reply. Their staff is unprofessional and unreliable.

Milo had the best boarding experience here! The team is very helpful and will answer any questions…read moreor concerns you have right away. I got updates and pictures of Milo every day. Cannot recommend them enough for any pet care needs. Thank you Amber & Pawfect Pet

We have been taking all of our dogs to Dr. Weikhorst for more than 10 years. He is a very…read morecompassionate doctor and a pleasure to work with. We recommend his services to everyone.

Dr. Wiekhorst and associates have done exceptionally well for me and my precious animals. He came…read morein on Thanksgiving day to get me an emergency prescription. When I'm there he makes me feel like I'm a personal friend of his and I know he really cares about my animals. I know he'll do the same for you.

We've been bringing our dog to Desert Hills Animal Clinic for years now, and they've been…read moreconsistently amazing. Our pup has Valley Fever and has been on medication for a couple of years, and the team here has made the whole process so much easier. They're always on top of her care--whether it's a reminder about upcoming vaccinations or when it's time for a blood check, they make sure nothing slips through the cracks. Dr. Green is especially wonderful--so knowledgeable and kind. She really takes the time to explain things and answer all our questions, which we really appreciate. You can tell she genuinely cares about her patients. We trust the entire team here and are grateful to have such a reliable and compassionate place for our dog's care.

They have been my vet for many many years, due to personal issues going in my life. I have not had…read moremy pets to them for a few years and I'm in the process of trying to reset up catch up visits for all of my pets. I trust Dr. Kaufman 100%