Based on the reviews it looks like this location of Cold Stone is a hit or miss depending on who's working. Cold Stone never misses for me, as the ice cream has always been consistent across all the various locations I've been to in the US, but often times the scoop size will differ. At some places the workers are a bit stingy, but the other night at this location, the ladies gave a good scoop! Cold Stone is nostalgia for me, and the pricing is actually very competitive considering so many ice cream shops these days charge just about the same, or maybe a little less, but for far less product. Long live Cold Stone! read more

Cold Stone Creamery - Cake Batter w/ Gummy Bears - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

I went for my birthday and never gone celebrated with me. It was a very enjoyable time, indeed.

Services could have been much better The lady DID NOT listen attentively to what we requested $35.00 for four cones n sprinkles She did not want to give us lids or a to go bag Ice cream was good - It's tooo loud for an ice cream spot Won't be back Three stars-convenient location, outside seating ice cream good read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

I really question their hygiene. When I was there they would touch their hair and serve ice cream . The store seems to be dirty or at least that was my perception. The service was below okay. Not much to say other than the cleanliness of the restaurant is questionable. read more

My 1st visit. The selection was good and there were lots of item suggestions to choose from including add ins. There were nice combinations on the menu board and lots of types of items. Line was long but thats the sign of a well liked place! It wasn't too long a wait though. The staff was quick moving everyone through and friendly as well. Orders were a good portion and everything looked attractive. The ice cream bins were full and the store was very clean. The only issue was we wanted a shake and they weren't making shakes. But we went with 2 order items on the suggestion menu board. Good flavor selection. Large portions, good flavor, nice staff, clean store. Will definitely return and recommend! read more

Cold Stone Creamery - two cups of ice cream - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Probably one of the few places where desserts aren't overly priced, especially if you take advantage of their daily specials. I especially like waffle-bowl Wednesdays. Recently got the "stuck on caramel apples" in addition to our usual "banana caramel crunch" and they usually give a nice portion. Service is always pleasant and quick, although I feel I haven't come here at any peak times. read more

Fast, efficient, friendly, and delicious. I have been going to Cold Stone Creamery locations for years but it was my first time at this location. The store is set up perfectly for parking entrance/exit, waiting in line, dining in, or dining outside on the tables and chairs set up next to the restaurant. The staff was very friendly and patient to offer guests samples of the ice cream. My go to is 2 scoops of vanilla with snickers. They have an almost endless selection to choose from for all types of ice cream lovers. I then proceeded to order the Reese's Peanut Butter Ice Cream Cups and the Tall Dark and Delicious cake for a birthday. The Peanut Butter Cups have the perfect amount of chocolate, ice cream, and peanut butter. It is hard to just eat one. The cake contains devil's food cake, sweet cream ice cream with brownies, chocolate ice cream with Oreo's, and a white frosting that is light and creamy. It is very rich and I highly recommend it to anyone looking for a quick grab and go for a birthday cake. read more

Walked into the business to look at the ice cream in the freezer section. The entire time I was looking the cashier was hovering over me as tho I was going to attempt to take something from the freezer. I politely told her I was uncomfortable with her hovering over me while I was trying to shop. She then got an attitude and walked away. I left at that moment and went to another Coldstone. Will never frequent this location again. read more

There have been a couple technical problems with cards and orders here, hence four stars instead of five, but the service is excellent and always friendly. The ice cream is great and there's a good range of flavors, although a couple I like are only at other locations (peanut butter cookie dough is in marietta but not here, peach is in decatur but not here). The current flavors as of August 2021 are dark chocolate, french vanilla, strawberry, mango yogurt, strawberry sorbet, vanilla lite, marbled cake batter, strawberry cake batter, cake batter, classic cookie dough, pistachio, mint, sweet cream, butter pecan, cotton candy, banana, coffee, oreo creme filling, chocolate, and cheesecake. I've had the cheesecake with the blueberry mix in and it was excellent. The cake batter flavors are always good with whipped cream - original is my favorite of the three followed by strawberry. Oreo creme was delicious, didn't mix in because it's a lot higher in sugar/calories than other flavors. Banana was good with peanut butter but next time I'd go for something sweeter to mix in. read more

Cold Stone Creamery - Flavors available as of August 10, 2021. The one in the far left with sign cut off in picture is dark chocolate. - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

I arrived within an hour of closing to find a really long line that was basically to the standing freezer. I waited in line for about 10/15 mins to find out they were out of SEVERAL options. I suggested that maybe that had made an announcement to ALLL of the people in line waiting bc I now understood the hold up of the line ... people were having to pivot and change their orders because we weee unaware of them being out of over 5 flavors. He said no vanilla ice cream or chocolate - maybe cheesecake , strawberry and another . But I couldn't get any of the first 4 items I tried for. I literally honestly just had a random vanilla milkshake craving and wanted that and it didn't happen. So I asked for chocolate chip cookie dough - the young man quickly checked me out but I was confused bc the two young ladies were working on the slabs kneading flavors / orders together for the group of 8 that was just ahead of me - so I got home to see and realize he indeed just gave me a quick plain one scoop of idk what. VERY DISAPPOINTED to ruin my cheat night meal. read more

Cold Stone Creamery - Window signage / promo - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

No good place for price charging , waffles were stale and smelly.Advice to go to Jennie's or Bruster's instead buying similar price others.

I used to go to cold stone everyday at a different location and I've been to many cold stone through out the US and they all allow mixed flavor for the smaller cup size and this place does not which I don't understand why. And all the customer service was horrible giving a bad attitude. read more

I ordered the Founder's Favorite which was delicious,but customer service could be better. Very dry and stale. I hate to feel like this when I'm spending my "Hard earned" money I'll see if I return when I'm in the area. read more

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Love this location. I'm a Founders Favorite feen !!! I would have given them 5 stars. But when I order ahead my ice cream is never mixed well. Other than that.... The staff is friendly. My ice cream and mix-ins are always in stock . They make a great effort to keep the line moving. read more

Cold Stone Creamery - Love it size of Founders Favorite - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Straight 5 stars to this place. Customer service, cleanliness is top notch. Order their ice cream cake and it's as always awesome. I ordered this time cake better confetti ice cream cake with velvet cake in it and it was so so delicious. It was so good that I can eat in the breakfast, lunch and dinner ( since I have a sweet tooth ). This is my favorite place in Perimeter area to hang out at the evening. New management seems to really care about their customers and their likes and dislikes. All I want to say is good luck and welcome to the neighborhood. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

As stated before, I love Cold Stone! Weekday around 3:30 so they weren't busy at all! My ice cream is greatness!! Can't really get it wrong, not much work involved there. I get the same thing almost every time - banana and coffee mixed together, add brownie and Heath. My rating decreased first because of the amount ice cream I received. Ice cream is my weakness so when I finally eat some, I go in! I ordered a Gotta Love It (medium). I'm use to my cup over flowing and this one barely reached the rim. That was disappointing. I used a check-in and got a topping free so I decided to leave it be. Where the second star was lost was when she didn't removed her gloves to handle the money. I really wish I had paid attention to her as she cashed the previous customer out. But she kept them on when she took my dirty money and still had the same gloves on when she started the customer behind me. So not sanitary! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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I've never been to a Cold Stone that was so stingy with the ice cream. Any time I've visited a location, they fill your cup/cone to the brim and then some to really ensure you're getting your money's worth. I ordered a "like it" size ice cream and my portion barely filled my cup. Disappointed in the serving size for sure. read more

I asked for cheesecake ice cream with strawberry sauce, graham cracker and caramel. The lady walked away in the middle of my order and just started making it (never asking what size or confirming all my toppings. I had to ask her for caramel after she mixed it. She then grabbed the love it cup when I only wanted the like it. I got outside, tasted it and seen that it was not right and went back in to see if they can remake my order correctly. I found myself going back and forth with them about my order and them telling me it was right. It was crowded in there so when I realized that they weren't going to remake my order correctly I just walked out and threw it away. (No I didn't ask for a refund) THIS IS THE LAST TIME I EVER SPEND A DIME IN THIS ESTABLISHMENT! read more

Mmm, ice cream. We came here as a cheaper alternative to the fancy ice cream shops of Atlanta. The line was short when we got here, so there was only a little bit of time to decide on our orders before reaching the glass display. We tried a couple flavors before I decided on coffee ice cream mixed with chocolate shaving, for the java chip feels. A small cup with a free topping turned out to be $3.79, which is definitely cheaper than those fancy ice cream shops I referred to (ahem, Jeni's and Morelli's) but the serving size was also smaller. If Jeni's could offer a serving size this small for a more affordable price, I would totally make the drive out just for the ice cream. As we sat in the seating area, the line for ice cream grew longer and longer and never seemed to diminish the entire hour we sat there eating and chatting. Cold stone is apparently the place to be on a Friday night in Dunwoody. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

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Terrible service. The girl at the front tried to give me an already made ice cream that had been in the freezer. Why would I want that? The whole point of coldstone is to make the ice cream in front of me. Then she made the ice cream with an attitude, didn't even chop up the ingredients just placed them in the cup trying to be funny. Then she had to remake it again after claiming the reason she couldn't make it right the first time was because the ice cream was "too soft". Shouldn't have taken 3 tries to get one small ice cream. read more

I was craving a milkshake and since it was Sunday and Chik-fil-a was closed I decided to pull into Cold Stone. I haven't been in years but already knew exactly what I wanted. I ordered a cake batter milkshake with sprinkles and it was amazing just like I remember. My aunt wanted a smoothie but decided on strawberry sorbet and she loved it. Not sure about the bad reviews. The employee who assisted me was very friendly. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

They have a lot of ice cream choices they even have milkshakes, smoothies and more and the workers are very nice and they also got a 92 percent from a health inspector I recommend going there read more

Flavor was good, however the stone was warm and we wound up with cold soup instead of ice cream. Probably will not be back.

Ordered two Like It size ice creams. At checkout the employee checking us out apologizes for accidentally making one a Love It size and proceeds to ring it up as such. Should not have to pay for your mistake... makes zero sense and passively bringing it up again afterwards shows there was no intention on fixing it. Not only that, but their freezers weren't working properly. How is our ice cream already melted when it's handed off... then of course a signature creation isn't even created correctly. read more

I'm surprised by the low rating on this Coldstone. Something can't be right. This place is packed out the door almost every night!! Since I get a 10% discount at this place, I decided to go again and try a new flavor. Their ice cream is way too sweet for me but they now serve sorbet. I had the berry one mixed with oatmeal... and wow.. love how it adds a big crunch in every bite!! It's also not overly sweet which I hate. There needs to be more places with lightly sweetened desserts. However, I'm adding this one to the list of guilt free pleasures... Note: This review is on the SORBET only. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

I love the service. Everyone is pleasant. Be careful of coming during peak hours, the line can be out of the door, but it's worth the wait. I always get the Birthday Cake remix and have boughten the gallon of ice cream from here. The store is normally kept clean and it has a Blimpie section. read more

Cold Stone Creamery - Ice Cream !!!! - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Terrible service. Workers don't want to be there. 45 minute wait to get ice cream! Great quality ice cream but who ever is running this business needs to take a class. read more

So instead of UberEats, i decided to go in and have my favorite bowl of ice cream, cheesecake fantasy with a gummy bear, snickers and caramel syrup add in, no blueberries! It was probably the best bowl of ice cream i had in a very long time! Fresh ice cream with fresh ingredients is always a plus at this creamery! I recommend Cold Stone to everyone! I paid just under $10! Very much worth it! read more

Cold Stone Creamery - Cheesecake Fantasy with Gummy bears! - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

We met Soni in a suit on a Saturday. Nice location & committed crowd. The line was practically out the door around 8:30pm. But, the Strawberry Blonde was worth the wait. The Brownie a la Cold Stone was above & beyond my expectations. They have a good process down, but maybe work on maximum efficiency. Other than that; i will be back. read more

Cold Stone Creamery - Every Flavor Is Good ! - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Cold stone creamery has redefined the taste of ice cream, whenever I am craving for some sweets, I go there and have tried most of the signature flavours, coffee lovers only is my personal fav, quantity is decent and price is very competitive too. read more

Cold Stone Creamery - coffee lovers only (L) and birthday cake remix (R) - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

Great ice cream. Good price quick service Clean and friendly.. plenty to choose from read more

They just close when they want to. I came at 945 on a Saturday and they just refused to serve me even though it says they don't close until 10. read more

The place was clean, but the product was over priced for what you got. I can understand that groceries cost more now with inflation, but they need to make their ice cream products look similar to how it looks in their pictures. It was deceiving. read more

The line was outrageous and the poor guy checking out said it had been like that since 6pm and we came in at 10pm. He said they wouldn't let him hire anyone right now. :( I feel that pain. I understand that. It may be saving on labor costs, but people in line were walking out because it took so long and the employees looked miserable. This is an ice cream place--it should be a fun job. So that kind of gave me a poor reflection of the company as a whole as this was our first time trying cold stone. As far as the actual ice cream--it's ok. The toppings for founders favorite was way overload and the ice cream is just so melted by the time you get it that it's hard to enjoy. I ended up throwing away over half of it cuz the giant brownie was mushy and soaked up the melted ice cream. Would we come back? I don't know. read more

Cold Stone Creamery - Line wrapped around - Ice Cream & Frozen Yogurt Near Me - Atlanta, Georgia

This cold stone has really changed when it comes to customer service when the new owners took over. Their attitudes are very rude and nasty as if you're being a bother. Especially, the lady. My children and i love cold stone, however; we like our ice cream without the side of rudeness. read more

I really wanted to love this place. I'm not sure what my other experiences have been like at other Cold Stone's, BUT the ice cream here wasn't that great. Which was a surprise, considering a regular is around $5. That translates to about.... 1 cup, maybe. When I ordered, I asked if they could put two ice creams into one regular cup. The server seemed confused, but when I spoke louder and pointed out the two ice creams, she nodded like she understood. Check back to when I was picking up my orders. Someone other than the person who took my order had "created" the ice cream, and they were two separate orders. Which is not what I even wanted, or ordered, but I had to pay for it because I'm not a rude asshole. So that was a little over $10. Which was enough, cost wise, to get a pint instead. The flavors of the ice cream I tasted weren't special in any way. I've had better ice cream from the grocery store (Publix, anyone?) that was a fraction of the cost. I got The Pie Who Loved Me (Cheesecake Ice Cream with Oreo Cookies, Graham Cracker Pie Crust and Fudge) and Cookie Minster (Mint Ice Cream with double the Oreo Cookies and Fudge). The mint taste is... nonexistent. If I'm getting mint ice cream, shouldn't it TASTE like mint, and not like vanilla ice cream with Oreo sprinkles? The Pie Who Loved Me was better, but the cheesecake taste was somehow... off. I guess I was just expecting more from a company that has been reputed for its tasty ice cream treats, but I'm thinking now that it's the gimmick of the place that has charmed people, and not the actual taste of the ice cream. read more

Ugggghhhhh what a pain in the butt when they are busy. They never appear to be concerned about getting people through fast, but dang it that ice cream is tasty! Sweet cream and Oreos FTW. I wish I could say I've had better. But the only place I'd choose instead, if they were equal distance is Jeni's. This place is 3 seconds from me. They don't even sing anymore though! Which actually might be a good thing... read more

Whoever just answered the phone , 4/4/2022, was super rude . I literally just called to ask for caramel instead of fudge since doordash didn't give me the option. She said "okay" with an attitude as if I annoyed her and hung up in my face. I understand the lines can get long, but keep your attitude straight. read more

Awesome ice cream. Slow to make, so steer clear with a line.

Woman working there misunderstand my order and got mad at me when I corrected her, then continued to throw the ice cream in a cup with an attitude. Very poor service for a grown woman to be acting in such a manner. I wish I could leave 0 stars read more