Manny of Straith's Fine Clothing is a gem! Even though I ordered a fairly inexpensive item, he went…read moreabove and beyond to ensure that a special gift arrived in time for Christmas. This level of customer service is a rarity nowadays and very much appreciated!!

The two brothers who own this store clearly know fine quality men's garments. But they also know…read morefine customer service. Just when we thought that friendly, attentive service was gone forever, we discovered this gem of a store in Victoria. Our purchases were small, but you wouldn't have known it. They even offered gift wrap at no charge! Thanks so much!

Today I dropped off a pair of jeans that are too long and need hemming. The women at Tommy the…read moreTailor seem like old school, ultra competent tailors/seamstresses. I'll have my pants in a week at a very reasonable cost. Looking forward to seeing the results!

Very appreciated good work-good sewing job fixing tears in my favorite jacket at the sleeve…read morejoints-not an easy fix. Even fixed my ripped out pockets when I didn't even think to ask them too!

I never write Yelp reviews, but feel compelled to express what a wonderful experience I just had…read more I have a very basic sewing machine that's 20 years old which recently developed a glitch I couldn't resolve. I hemmed and hawed about spending any money to fix something that only cost a couple hundred bucks. But finally I called Molly and she was unbelievably friendly and helpful. Not only did they offer to schedule a repair visit at a low cost, but Molly herself called back and talked me through several possible fixes on the phone, one of which did the trick and got everything working great again. And she did all this FOR FREE! If I ever have a need for any future services, you can bet I know where I am going. I urge you to support this local treasure!!

Molly is awesome! I had a problem with my sewing machine. I couldn't get the machine to stop…read morehorribly balling up thread. I tried to fix it myself searching Google and looking at various YouTube videos that seemed to be unified in answering my problem. Nada! Nyet! Took it in to Molly's and voila! The answer was something other, and she fixed it in no time. Machine works perfectly now, and I have to add that Molly is one of the sweetest, kindest and most honest and generous people that you might meet. Highly recommended!

Been coming here for years! Male working in a business professional setting, and have an abnormal…read morephysique that requires tailoring on all work clothes. Love the work. Simply go in, say what you want done, and she will work with you to pin and see if that is the style you are going for, and provides suggestions if you are unsure. Dress pants, dress shirts, shirt jackets, blazers, suits, jeans, coats, she does it all!

Both my husband and I have had many garments altered here and have always been very pleased with…read morethe professional and timely work.

I went in today to have three small fixes. I was rudely responded to that I am not a bride so the…read moreitems would not be seen until early August. If you were open 5 days a week maybe you could support customers with little jobs or just take 40 minutes to help me out. Update: I do not agree with your response. Small mending jobs, hemming, and slight alterations are your bread and butter for the year. I acknowledge that weddings are your priority at this time, but my job would have been quick and could have been added to a days' work. When I spoke with other vendors they acknowledged that was not a good business model, turning away business. While you may think not accepting work and commenting that I was not a bride is a good service conversation, as I read other reviews, many feel you are rude when communicating with them. I commented on your times that you are open because Google said you are open three days a week, your website says 5 days, and other sites say 4. It is not clear to a customer who has to travel downtown for the work.

Irina came highly recommended by my daughter who had gone to her for her wedding dress alterations…read more I was in need of having my Mother of the Bride dress shortened. Irina listened to what I wanted done and she did a beautiful job with the alterations. I couldn't have been happier. I will definitely use her again if needed and won't hesitate to recommend her to anyone else needing quality work done at a reasonable price

Karl at Embroidered Effects has helped me on a number of embroidery projects. He comes through…read morewith flying colors again and again. His work is top notch and he's always been prompt with service and very fair on prices. The quantities for my projects have ranged from just a single hat up to 75 jackets. Karl clearly has an excellent eye for detail and a commitment to both quality work and courteous customer service. His showroom of items is not extensive but it provides a good selection of hats, coats, and other items that work well for embroidery. I recommend Karl to anyone who wants to get professional quality embroidery for their business needs or personal use.

Karl has a quick turnaround for getting company shirts, hats and jackets. He has an eye for…read morequality, very fair pricing and knows his craft. I would highly recommend him for sports teams needing jerseys or companies needing uniforms.

Blair Shapera helped me create a custom suit for my wedding. From start to finish it was an…read moreincredible, fun, professional experience. The team went above and beyond every step of the way. The attention to detail throughout the process was so reassuring. The suit turned out absolutely perfect. This is the only place to go in Vancouver for custom suits. Thanks again to everyone involved, I will spread the word. Absolutely outstanding. -Scott

With Brooks Brothers severely limiting made to measure, and my bespoke tailor having retired, I…read moreneed a new place for custom suits and accessories. I phoned ahead to confirm Blair Shapera's location and said I would be coming in that day. When I arrived I was told they were down staff and usually work with appointments. This was not mentioned on the phone. However I understand how stuff happens and said I'd return the next day. No harm, no foul, but again, no appointment was required for my dropping by the next day. The next day I did came in and was fitted for a shirt - getting a shirt made is a good way to see how a clothier runs things and the product they produce. I paid, but on the way out Blair explained to me that in the future if I am in the store and someone more important enters then, and I quote: "understand that you will then become invisible to me". What a horrid way to treat people, more so a customer. If I were suddenly made invisible in the middle of a fitting, visit, or appointment because someone better arrived, I would be humiliated, belittled, and likely livid. Fortunately I found out about their attitude toward less-important customers like myself before that situation came to fruition. I wrote them a letter about this experience, explaining how I could not work with a team which would make me a non-person at the opening of a door, and that they could discard the shirt. I don't want a refund, I don't want the shirt. I don't want to do business that would treat me as invisible. Perhaps this is all a massive misunderstanding, but I received no response to my letter. No apology, no clarification, no explanation, nothing. I can only conclude that this truly is how they want to run their business. If you want to go somewhere and risk being treated like a piece of nothing, then this is your place.