Rich is knowledgeable and professional. I appreciate how he truly tailors your rehab to your goals…read more I look forward to continue to work with him (post op microdiscectomy).

I saw Richard when I had an extremely complicated set of pains across my knee, hip and lower back…read more I had been to probably 5 different orthopedic surgeons and maybe at least 7 PTs. Richard was the first person to piece everything together and figure out what was going on. He got me on a path to wellness and after being in pain for months and months, I was on the mend! Richard is really great to work with - fun, thoughtful, decisive and extremely knowledgeable. He evaluates how everything is working together, so in the cases of tricky functional issues, he can get to the root cause. Could not recommend him more.

Cynthia is absolutely incredible! She has so much experience and knowledgable with upper body…read morepathologies and just an overall WONDERFUL physical therapist. She is an equal part in my condition as my ortho surgeon!!! She is also very kind and listens. After months of shoulder/neck pain, she's giving me hope that I may really resolve this issue with her!!!

Major continuity of care problem, please call your insurance if you are having problems with Active…read moreMarin PT switching out insurance rapidly at the end of 2025 or billing you a ton for appointments you booked before 12/28/25. I learned this behavior is not allowed and violates both patient notice requirements as well as Continuity of Care laws and No Surprise laws in the state of California. Forcing a post-surgical patient in severe pain to make a rushed financial decision at the front desk is considered administrative coercion and poor medical ethics. I had foot surgery in mid November and was referred for post-surgical PT for hip and low back at my 12/22/25 follow up with my surgeon, due to issues that developed from an uneven gait in the walking boot. I contacted my insurance for referrals and was referred to Active Marin PT as well as a few others that were IN NETWORK. I was in pain and not sleeping well, so when I called Active Marin PT on 12/23/25, and was booked in for eight appointments beginning 12/29/25, I was very relieved. In my booking call, I provided my insurance information and Active Marin PT confirmed they were IN NETWORK. I showed up, in pain, on 12/29/25 and was told verbally that Active Marin PT had ended their contract with my insurance the day before, 12/28/25, but Active Marin PT would file something called a "gap form" on my behalf to bring their services back IN NETWORK. I was very confused as I had been booked for eight (8) appointments before they ended their contract on 12/28/25, and because PT was part of my post-surgical care. And I had made sure with Active Marin PT that I was IN NETWORK. I was induced to continue with care because Active Marin PT stated a plan (the "gap form") to deal with their contractual changes so my services would be covered In Network. Importantly, no one from Active Marin PT contacted me BEFORE of my appointment to explain they had cancelled their office's contract with my insurance (Blue Shield of CA, not a small provider) and obtain my consent to different charges or give me alternative options. I was instructed to keep my three appointments that week and wait out the gap form, and frankly I was in terrible pain that was making it hard to walk, and needed help at that point. I have since learned that the medical provider must give written notice to all patients when a master insurance plan is changed. I also learned that the Continuity of Care doctrine means my care continues for a period of time at In Network rates due to the booking date of 12/23/25, and I learned about the Post Surgical Care laws. Both laws disallow Balance Billing, or upcharging the patient to enrich the medical practice above what insurance allows. I followed up daily on the "gap form" both with my insurance and with Active Marin PT; after the first week (3 appointments) I became concerned about the lack of progress and I cancelled the rest of my appointments. The reception did not seem to have a handle on when or how the gap form might be resolved. I also asked how billing was going to be handled and no one seemed to know. I moved on to an In Network PT who is great, but I had to wait a while to get in for care. Active Marin's behavior cost me additional time in pain. Flash forward - not only did Active Marin PT NOT bill for the three visits at In Network rates ($15 per visit for me, total $45), they Balance Billed a total of $590 for three appointments. Before I knew the laws, I offered to negotiate the bill. Per my insurance, these appointments would have cost me $15 per, or $45 total. I offered $250 (5X what my bill would have been to try and be fair) in resolution. While I understand business contracts can change, Active Marin PT owed me full and complete disclosure of this change BEFORE booking me in for 8 appointments, taking me on an emotional roller coaster while in pain, confusing me with insurance jargon, and forcing me to start my care over, all while Balance Billing and violating California Continuity of Care Laws and California Post-Surgical Care Laws. Active Marin PT refused to even discuss the problem or work out a solution with me, instead inserting their billing coordinator into a quasi-lawyer position to go back and forth with me. It is important for the community to take extra steps with this business and triple check insurance contracts have not changed before each appointment or risk expensive and fake Balance Bills and a dismissive and rude attitude. If this happened to you, please file a complaint with your insurance company so you do not pay false and expensive Balance Bills like I did. I am out $590 and a lot of headache due to this bad behavior.

It is pretty hard for a Doctor to receive a low rating because most people would rather move on…read morethan leave a bad review, but Dr. Shaikh breaks all barriers. Unfortunately, my experience with Dr. Shaikh was so negative that I have to comment. In summary and in my opinion only: * The practice is dysfunctional and inefficient. (Admin does their best) * Dr. Shaikh is rude, overbearing, egotistical, controlling and opinionated. * Multiple, confusing and dysfunctional online portals * Doctors other than Shaikh appear to have very little autonomy which leads to you effectively not being treated by the person actually seeing you. For the record the admin staff and other practitioners at Soluna health are nice people. They have a fantastic Acupuncturist as well. Unfortunately Dr. Shaikh, in my opinion has absolutely the worst bedside manner of any Doctor I have experienced in my 67 years! Eg. When I was really sick with Covid at home early in my experience with her, Dr. Shaikh decided to pay a home visit. (Well thats nice I thought!) Unfortunately for some unknown reason, she couldn't find my house (hard to believe with Google directions) Instead, she got lost and left me a verbally abusive and angry voice mail saying she couldn't find my house because I must have given her an incorrect address and would be charging me for the visit! I immediately tried calling her back and also through the office but she wouldn't take the call and moved on. Of course with terrible Covid Symptoms I was really in need of care. Unfortunately I didn't get it that day! More recently, after a five day wait due to Thanksgiving and availability of a doctor at the practice, I presented myself with swollen glands+throat and also a CT scan showing a diagnosis of borderline bronchiectasis. I really felt by that stage that I had some serious ongoing bacterial infection and was literally begging for some immediate treatment with antibiotics. The doctor I saw (not Shaikh), tested for covid (I never got the results) and discussed the possibility of Amoxicillin but sent me on my way saying she would consult with Shaikh and let me know how to proceed, she also gave me a way to collect a sputum sample from my cough if possible. She did no other testing. 24 hours later I was informed that they wouldn't give me any Antibiotics until I was able to deliver a sample (from a deep, very unproductive cough). I knew I needed a different level of care so I decided to go to an alternative provider and was tested for Covid, RSV and Strep throat and received results in 45min. The result ws positive for strep and I was immediately given a solid antibiotic and feeling better writhing 36 hours! Thank goodness I decided to take my care into my own hands and go to what I believe is a much more functional competent health care provider other than Soluna Health. I have now changed to a PPO that will allow more flexibility and better choices when it comes to Primary care physicians.

I have been with Dr Shaikh for over twenty years. She has worked with me throughout my late fifties…read moreto my late seventies. I have experienced a quality of proactive care of that many would envy. I haveworked with Soluna Health'w health professionals and recommend each of them: Jated, an physio acupuncturist , Lauren Zieglers sleep program, Syndee's , fitness training and diet training. Dr Shaikh's Soluna Health sorks well for me.

Very good doctor highly recommend great treatment options. Very clean and nice and proffesionalread more

Dr. Melnik gave my mom many back injections over several years. As time went on, it was clear that…read morethey were no longer working (or maybe never had). Due to my mom's worsening dementia, I wrote a very clearly worded email requiring that I be included in my mother's healthcare decisions, and I provided my notarized power of attorney. In that email I also noted the treatments had not helped. Despite this, unbeknownst to me, she did another procedure on my mother which required her to have a mild sedation. I was not notified, my mother's back is not improved, and we lived through several scary days of increased dementia. She did not even warn my mother's partner who was extremely frightened by her sudden cognitive decline.

Jenny is the sine qua non of physical therapists! She embodies the perfect balance of professional…read moreexpertise, warm personal touch, and natural empathy. She has worked with me and most of my family members, and whether young or old, knee or shoulder, she had the right formula for each of us. She will be your perfect partner to plan, implement and stay on track for whatever healing journey you are on.

Many years of running and soccer had left my knees in pretty bad shape - it only took Jennifer a…read morefew months to eliminate the pain almost completely. Her knowledge is second to none, and her understanding of different sports and the motions they involve make her an invaluable help when trying to recover from essentially any injury. She is patient, caring, and empathetic. Will review the results with you, listen to feedback, and adapt her routines to your personal needs. FANTASTIC!

I have been a patient of Lori Rodgers for about 25 years now, and even though I've moved around…read morequite a bit over the decades, I always find my way back to her practice. There is simply no one better. Lori is the rare practitioner who combines deep professional expertise with a truly holistic approach to healing. She doesn't just treat symptoms; she understands how everything in the body is connected. Over the years, she has successfully helped me navigate and resolve chronic back, knee, and neck pain that other treatments couldn't quite touch. Beyond her technical skill, she is incredibly kind and has a great sense of humor, which makes every appointment something to actually look forward to. If you are looking for someone knowledgeable, compassionate, and effective, I cannot recommend her highly enough. Bottom line: If you're in pain, go see her!

Dr. Rodgers is a knowledgable and amazing healer. She's been helping me with a dislocated arm…read moreinjury that happened 20 years ago and I felt relief since the first session. She's highly professional, patient, intuitive, and truly listens to all your concerns since the very first session. 1st appointment was a thorough examination that reflected her professionalism and made me feel that she truly cared about my issue. Every session I leave pain free, and floating! Sessions are always on time and her office sends apt. reminders that I love so much. On top of all that, she's a fantastic person, kind, warm, interesting, and elegant. Her office is beautiful and filled with marvelous art that reflects her sensitivity and good taste. I'm beyond thankful for finding such powerful and unique healer... I can't recommend her enough!!

Honestly I was quite disappointed, spent a few hundred dollars and they made the alignment worse so…read moreit felt like I had to keep going back for relief. My problem started getting better after I stopped going. Wonderful people though and I hope it was just an anomaly experience.

Hal is amazing in his knowledge of how human body works, and is very attentive, especially to…read moreathlete-specific problems and needs. Goes beyond the usual "rest and it'll get better" recommendations you get from a lot of chiros and PTs; he works with your schedule and training plans to balance recovery with long term goals. Have been seeing Hal for a few years. Most recently, my hip developed sharp pain two weeks before a marathon, I wasn't sure I'd be able to run at all, let alone finish. Hal was able to accommodate a couple visits on short notice, put me back together, and I not only finished the race, but got a big PR! Just the right mix of in-person treatments, recommendations on DIY exercises, and tips on improving form. Thanks, Hal!

One has to just love it when the incompetent are paid well for being incompetent. After five years…read moreof attempting to get help for worsening systemic symptoms probably due to an allergic reaction to the knee implant or cement, instead of getting help, the "best UCSF" has blow off my case. And I end up with the incompetent employees. Let's see. 1 Orthopedic Surgeon "you may have a pocket infection" go see our pain Dr. 2. Pain Dr. more interested in stories about her son (a bit disturbing to have to constantly refocus a physician on the task at hand). Had surgery elsewhere. Damage found. That surgeon was with another company, she gave me a very severe case of anemia then split the State. 1 PA...god what a cluster fowl up, wasn't even good at gaslighting, she will learn from the best, because IMHO the Orthopedics Department here has no shortage of arrogant gaslighting OS's. After her I got held accountable for her mistakes by the next pretty boy, who never apologized for being a jerk (why would he)...getting paid to be a jerk. Last one from this place lasted all of five minutes before his gaslighting started. SMH. IF you want people who seem to think ultra highly of themselves and couldn't care less, by all means..make an appointment.