Just moved back in the area and this office is 5 minutes from where I live. I needed an appointment asap because I developed a strange lesion while I was on vacation. I was able to get an appointment with Alexa within 24 hours. After she examined me, she also did a full body mole screening. Thankfully, the lesion turned out to be minor and easily treatable. Alexa had a calm, friendly and soothing presence. I'm glad I found this office! read more

I really wanted to like this practice because it's close to my home, but I've been disappointed repeatedly. I went in today to renew a prescription I've been using for years and was told I needed an appointment. After checking in, the front desk informed me they no longer accept insurance and that the visit would cost over $250 out of pocket just to renew the prescription. When I declined and asked to cancel, they told me I'd still be charged a $100 cancellation fee. It felt like the focus was on collecting fees rather than taking care of patients. Unfortunately, I won't be returning. read more

Why when I go there for a chemical peel am I greeted by a dog barking a lunging towards me? Not even like a cute poodle or something but a fierce albeit small Tasmanian Devil like dog. The esthetician proceeds to pick the dog up with her bare hands that would soon be touching my face and go into a room with the dog for 5 minutes. Then comes out and ask if I can wait while she walks the dog. As I am leaving (because who would stay for an appointment after that) the dog comes out barking and lunges at me again. I had a prescription pickup that I confirmed over phone 4 separate times was hydroquinone with retin a and they give me hydroquinone with kojic acid. Ask estetician and she goes "I don't know that's what the left" That what she said for real. At least she went to "wash her hands" for I kidd you not,10 seconds, before looking for the prescription.For getting a prescription no big deal but what if that would have been the hand wash before the procedure? Omg. read more

Paula Zand and Sarvenaz both are brilliantly skilled and a delight to interact with. I highly recommend all of their services. Their staff is also delightful, attentive and thorough. read more

I highly recommend Dr. Zand for fillers and Botox. In addition to her charming personality, she is dedicated to quality care. She is warm and friendly and at the same time highly professional. Dr. Zand listens carefully to her patients about their concerns and offers excellent guidance about treatments to address them. She is highly knowledgeable, experienced and gentle. Her office and staff are welcoming, and Dr. Zand treats them with the same consideration and respect she shows her patients. read more

Dr. Zand is like a ray of sunshine on a rainy day. What an uplifting presence. Their staff and Dr. Zand can lift your spirits in an instant if you're feeling low. But that's beside the main point. Zand Dermatology is spectacular in their knowledge, their expertise, professionalism and application of the most advanced dermatological tools for your individual needs. Zand Dermatology is a rare office that does not just go the extra mile for you but Dr. Zand goes extra multiple miles for your needs and well being. read more

I've been going to this office group for years. They are wonderful. Dr Paula and Dr. Zand are so kind and concerned. They are cutting edge and do all kinds of specialty stuff, yet are just as lovely for a patient who only wants the basics. Dr. Zand diagnosed my rare condition when my other doctor didnt recognize it. ( about ten years ago) back then there was no treatment, and now there is something available, and i'm getting the newest care options from this office. All their staff and practices are smooth. They run right on schedule so plan for traffic and be on time or a little early read more

Great first visit. Dr. Paula is as competent and pleasant as mentioned by others. The check-in was quick, and everything went on time. I was so impressed with the entire consultation and the treatment I received. Highly recommended! read more

Having visited Dr. Zand to receive treatment for a few minor moles and blemishes on my aging and fair skin, I was extremely pleased to find her office had expanded their services to include CO2 Laser treatments. A decade ago I had this treatment performed in conjunction with a mid-face lift at a plastic surgeon's office. Comparatively speaking, having had this procedure previously, the preparation, care and aftercare provided by Dr. Zand and her team has been an exponentially superior experience. After only twenty-four hours since the procedure, I am healing well and expect the recovery to be both swift and complete. I can already tell after a week or two the results will be more than satisfactory. I highly recommend the competence and care of Zand Dermatology, including the staff and the services they provide. read more

I waited a week to be advised that they would not see my mom in assisted living. ONE week for a no, it would TAKE TOO MUCH TIME away from OTHER PATIENTS! What??? They may advertise they do house calls, but apparently if you are not young, rich and in need of cosmetic work, forget it. I do not recommend the Botox babes. read more

I am pleased to give a glowing reference for both Sarv and Paula Zand. I have found them both incredibly professional and honest in their work ethics. I have never met dermatologists that I could trust more.You are in excellent care in their hands! They made me feel calm and assured with all of their procedures. They are so genuine and reallycare about your needs. I give them rave reviews! 5+ stars. In addition I have done some fillers with Dr. Sarv Zand for almost 8 years. She always makes me feel beautiful and has an artistic eye for what is needed. I trust her to give me whatever she recommend. There is never any pressure and I walk out feeling like a new woman! Her staff is so accommodating and helpful. They know how to proceed before each session. The Zand Team is Exceptional. Don't look any further! read more

I love Dr. Paula so much. She is caring and attentive, takes you seriously, never rushes, has a gentle touch and a musical voice that is so soothing! I have been in twice for a couple of different skin issues, mainly taking off some moles and age spots that I didn't like. She listened so carefully, took her time, made sure that she answered any questions, and sent me off with very clear instructions and medicines to ensure that the healing process would go smoothly. She also recommended a sunscreen powder for the face that I had never heard of and I love now, as a reluctant sunscreen person (the scent, the mess, etc). On top of all that, the front desk people at Zand are an absolute delight. They are warm and happy and glow with health, I always leave there smiling! read more

If I could give 10 stars, I would. Dr Sarv Zand and her incredible staff have truly gone above and beyond for me over the years. We have had some complicated health situations, and this incredible team has handled every step with grace, reassurance, professionalism, and accommodation. (I am also a scaredy-cat with all things medical, and they are incredibly calming!) I have not done any cosmetic treatments, only medical thus far. Annual skin checks and having a professional derm standing at the ready are SO important. Also I have never waited in the waiting room for more than 5 minutes and yet never once have I felt rushed in the treatment room. Highly, highly recommend anyone at Zand!! read more

Dr. Zand is as close to perfect as one can get; from the calm, clear tone of her voice, to her broad knowledge of effective, cutting edge protocols and treatments. The whole team is awesome and caring. Recently Dr. Paula Zand, joined in the practice and it's really a double delight to have both sisters (both Doctors) to work with. Dr. Paula has been very helpful to me with warts and other skin problems. One may be able to get better "deals" for cosmetic care i. e. Botox & fillers, but my body and care is super important! I feel I found a gem with Dr. Zand. It all impacts one's wholeness about the care you get and give. It's very important to me that she uses high quality products and is happy to explain what's contained in them... I am very happy working with her & the team; therefore without the slightest reservation, I wholeheartedly recommend her practice!!! Dr. Zand is really so genuine caring, present, and just the best!!! -Vincenza Costa read more

Dr. Paula is warm, friendly and professionally competent. She immediately assessed, recognized and treated my skin issue much to my relief. I am very grateful for her excellent care and expertise. Follow up appointments continue to go smoothly. The staff is welcoming and friendly and fully present. She and her staff make sure that they have answered all my questions and understand the instructions on how to care for myself. read more

I'm 47 and this is the best place for Botox, filler, and all skincare. I live in Los Angeles and fly to Northern California for treatments with Dr. Paula at Zand Dermatology. I've gone to MANY med spas and doctors in LA and I've never had results like I get from Paula. I work with people a decade younger than myself, and nobody knows my age. I want to look youthful, but not fake. Paula is very particular with injection placement and really focuses on symmetry. Her treatments are specific to your face and not generic injection areas like at most places. Plus, she's incredibly gentle. It's an overall pleasant experience with zero anxiety. I also use the Zand skincare line. I'm in perimenopause and my skin has become ridiculously sensitive. I'm obsessed with the Zand cleanser and moisturizer. I've been going to Zand for 4 years now and couldn't be happier. read more

If you want a real dermatologist, this is NOT the place to go. I went for very straightforward issues and they did not help with either, but still charged me twice what every other dermatologist in Marin charges, including a hefty "new patient fee" which was not predisclosed (I've since heard from a lawyer that this is not legal and I have never been to a dermatologist that does this). I had a rash and I wanted a skin cancer inspection. The skin cancer inspection was far less thorough than all the others I have had. At one point, after a cursory inspection and digital photos, the doctor asked me to "show her" what I wanted frozen off. Errr--it is her job to determine what needs to be removed. The doctor gave me a perscription for the rash that did not work. Over a month later and I still have the rash! But I don't want to go back because I will again be overcharged and I have little confidence in the doctor's ability to diagnose it correctly. The cost was twice the cost of other Marin dermatologists. If you have a serious dermatology issue, go to a different dermatologist--this place is more oriented towards cosmetic procedures and making money. I should mention that they also tried to sell me a bunch of their branded potions after I mentioned in passing that I had rosaecia but did not want a perscritption for that. I bowed to their pressure and purchased one of the 4 potions they were pushing, and immediately regretted it (for the record, it did absolutely nothing). Then, they charged me for rosaecia advice, which was not why I was there! When I later called to question the big bill, they said it also included charges for the digital photos they took, which are free everywhere else. Stay away. read more

I went for an annual full-body skin cancer screening, and Dr. Zand was extremely thorough, taking the time to explain everything in detail. She performed two biopsies on suspicious spots. I also had some age-related skin growths treated by her PA, who was equally meticulous and careful during the freezing procedure. This was my first visit to Zand dermatology and I will definitely be returning. read more

Disappointed to be writing this review but doing so to hopefully spare others time, money and stress. My husband and I try to be wholistic wherever we can. When my husband was struggling with a form of highly visible dermatitis on his face, we came to Dr Zand prepared to pay out of pocket in the hopes of more wholistic treatment options. Within a minute of meeting my husband she was prescribing him a steroid which took us by surprise given her practice is advertised as being more natural. We expected she might recommend steroids as the quickest and most effective option, but thought that would be a secondary or last resort recommendation as opposed to her first line of attack. We had mentioned to her that we were getting married in 2-3 months and figured that maybe under the circumstances she prescribed steroids for expedited results to heal him prior to the big day. So when I found myself with dermatitis a few months later, I figured it was worth giving her a second chance. I arrived punctually and had pre-submitted new patient forms online, but was required to fill out the same forms upon arrival. Id spent 20-30min completing their extensive intake forms online the night prior, as various automated reminders from their office notified me that I was required to do. When I asked why they nag patients to complete intake forms prior when we're just going to be asked to fill out the same forms upon arrival, they said they have not yet figured out how to merge online intake forms with their computer system... To add insult to injury (this was a heavy meeting day for and I was now stuck re-doing the same lengthy forms I'd completed the night prior) I was taken back to 45min after my appt start time. After another 15min of waiting in the room, Dr Zand walks in and within minutes, prescribes me a steroid. I told her that I came to her specifically for a wholistic alternative to steroids and asked if there was something else we could explore first. She proceeded to prescribe me a more natural alternative which she warned me may not be as quick or effective as a steroid but I was happy to make that trade off. I didn't pay nearly $300 out of pocket and drive 60 min round trip to/from mill valley for a steroid that I could have easily gotten from any derm on my block through my insurance. Because my appointment was so rushed due to Dr Zand running behind, she insisted I call/txt her with any followup questions/concerns to make it up to me. When I messaged her a couple of days after starting the topical prescription she wrote me to notify her that it made my skin condition worsen significantly, she responded by referring me to another derm for a second opinion. After all of that, I'm back at square one, searching for a legitimate, qualified wholistic derm who doesn't race to prescribe steroids. Sadly I've had to resort to steroids in the short term due to the prescription she prescribed me making my skin condition significantly worse. read more

Horrible I would not go to her one of those dermatologist that try to sell you a lot of stuff I also was told that I was going to have a simple procedure that was not simple that ended up getting infected read more

I am always impressed by the care that I receive from Zand Dermatology. Dr. Paula is very caring, thorough, and sensitive to her patients' needs. The support staff are also very welcoming and competent. read more

Words can't describe the perfection that is Dr. Zand and her team! Wouldn't trust my face to anyone else. She's simply the best!

This place is a scam. You will not get to see Dr. Zane unless you are a celebrity. Most people will be seen by her PA. Don't be surprised if they cancel your appointment last minute without noticed. The benefit of this place is you can get whatever drugs you want without too many questions. The PA will call in for drugs you need after a 2min phone call. They will bill your insurance for a full doctor visit even though you only had a 2min phone call. If need to see a real dermatologist for serious skin problem or cancer, find another doctor. read more

Dr. Paula has CURED my acne!! I have been suffering from acne since I was a teenager. I've tried proactive, curology, was the client of a skin scientist (who developed serums and claimed to have knowledge of what works before dermatologists!!), and had a membership to a spa for facials. All of that time and money wasted. Dr. Paula listened to my complaints of breaking out like a teen after being intimate with my husband, but also suffering from aging skin at 45. At this point, my huge mountains of zits are tiny and my skin feels and looks better than when I was a teenager. I am beyond thrilled with my results and would refer any of my patients, family, and friends to Dr. Paula. Thank you for making me feel pretty again!! read more

I travel all the way from Santa Rosa just to get my botox done here. I always have an incredible experience with Dr. Zand and Dr. Paula for my cosmetic Botox treatments! Both doctors are not only highly skilled but also make me feel completely at ease throughout the entire process. They take the time to listen to my concerns and tailor the treatment to suit my needs perfectly. The results are amazing--natural, smooth, and exactly what I'm hoping for. I couldn't be happier with all my outcomes, and I'm so grateful for their professionalism and expertise! Highly recommend! read more

I got microneedling done with Dr. Paula yesterday. Needless to say, she is AMAZING! She made sure the entire process was super comfortable. I was pretty nervous going into it but she was really gentle and made sure it was a great experience for me :) She applied some very hydrating and calming products at the end too. Dr. Paula was a great addition to Zand Derm, highly recommend booking an appointment with her! read more

Lexi, PA-C is absolutely AMAZING! I have been seeing her for Botox and filler since last year. And most recently acne treatment. Although it's only been a week since I started the treatment, I have noticed the biggest difference already in my skin. Lexi is so kind, compassionate and her attention to detail is unlike any provider I've seen in the past. I cannot recommend her enough! Aside from the care I received from Lexi, the front desk staff is absolutely phenomenal and so patient. It's never a challenge to get someone on the phone, which is so rare these days! The office is always clean, organized and has a very welcoming feel. Absolutely unmatched by any other! read more

Lexi does my Botox perfectly! I told her I want a natural look and she delivered! She is also very honest regarding the treatments she recommends. I fully trust her and will always be back to see her! read more

I first want to start by saying the entire staff was extremely nice and welcoming. However, I was left disappointed in the services I came in for. Here are my thoughts and suggestions for the office: 1. When booking an initial 'medical' appt (vs cosmetic) I reserved online with Dr Zand, only to be called by the office and told she does not do medical, appearing to only service patients with cosmetic appts. This was off-putting but decided to book an appt anyway, as offered, with one of the NP's. 2. This was my first time here and the first patient appt was only 15 minutes. Not enough time at all for a medical appt. First appointments should entail a full inventory and discussion of a patient's needs/current state/symptoms and because of this... 3. An inadequate assessment of needs and inappropriate recommendation of skin products made by the NP. Had there been more time to conduct a full overview of where my body/skin was at, the NP would have hopefully seen the harsh skin care product was not suited for my sensitive skin and would have in fact made it worse. Overall, it seems this office is great for cosmetic services but I definitely do not recommended this office for anyone really looking to get adequate care for robust skincare support for long-term skin health. In my experience, it seems the level of care is surface level. I will not be returning. Tips for the practice: 1. Have an MD available for medical appts. Yes, NP's are helpful, but a patient should have the option to be treated by an MD. It makes a difference clinically and for business ethics/standards. 2. For initial appointments, at least 45 minutes should be scheduled for it. 15 minutes is a waste of time and effort for everyone. read more

Dear Dr. Zand, I did not realize how looks can change someone's self-esteem. The Botox has softened the wrinkles and it seems like the spark has been added back into my life! I am so appreciative of the change you have made in me, in more ways than I expected. I feel like my younger self mentally! I can't Thank You enough. But I'll Try THANK YOU Sooooo much!!! You truly are a God send. Diane read more

I always leave my appointments with Dr. Zand feeling extraordinarily well-cared for. She is an excellent clinician utilizing the latest advances in dermatology to provide conscientious and comprehensive care for her patients. And she does so in the most wonderfully gentle and caring way. Dr. Zand has that rare win-win quality very few other doctors possess. She is smart, knowledgeable AND also an incredibly nice, authentic person. read more

Dr Zand is fantastic! She runs one of the most impressive, efficient, technologically up-to-date offices I have ever had the pleasure of visiting. Her staff is among the best in the business. There is zero feeling of 'conveyor belt medicine' - it is highly personal, no detail overlooked from check-in to completion. You are made to feel like you matter. Most importantly, Dr Zand herself is amazing. Not only is she incredibly bright (just have a look at the diploma's on her wall, Johns Hopkins, Harvard, MIT, UC Davis, the best of the best), but she stays totally current with the latest medical trends, and is highly innovative. I'm not one to be overly taken with cosmetic dermatology, but when there is a medical necessity, I more than appreciate Dr Zand's concern not just for the medical outcome but for the cosmetic result as well. Too many other dermatologist just don't seem willing to consider the long term effect of things like Moh's surgery, biopsies etc; too many other dermatologists seem to prefer the 'one and done, thank you - next' type approach. Not Dr. Zand. I was recently diagnosed with basal cell carcinoma on the tip of my nose. It would have been a disfiguring area for Moh's surgery. While Dr Zand's overarching goal was to eradicate the cancer, she went out of her way to suggest a non-invasive treatment that is well established overseas but is less known here. She and her staff shepherded me through the entire process, helping me understand the pros and cons of trying it, while reminding me gently that more traditional surgical cures might be necessary if it didn't work - she was neither building false expectations nor compromising my health in any way. She was advocating for the best possible holistic approach to satisfy both my medical and cosmetic needs. To all of our delights, it did indeed work - a success enthusiastically celebrated by the entire staff! Since then I have had to consider doing a biopsy on another highly visible facial area, and yet again Dr Zand has suggested a new, non-invasive testing approach that we will use to avoiding cutting out a piece of my cheek. I more than appreciate and applaud her knowledge of the options, her care for the ultimate outcome and her willingness to take extra steps to achieve the best results for me. If you are in need of a top notch thoughtful, highly engaged, caring dermatologist, supported an incredible office staff, I would absolutely recommend Dr Zand. You could not be in better hands. read more

Dr Zand is the best! I was afraid I'd gotten bitten by a Black Widow spider over the July 4th weekend. Painful and scary looking pus crater with inflamed red stripe. While the On Call physician from my primary doc's office was abrupt, uncaring and completely unhelpful (Either go to the ER or wait til Mon), Dr Zand let me send her photos and looked at them at 11:30 at night! Her simple instructions brought fast relief. She's a delightful and caring person. She's the best. And I want to add, when I saw her in person for a questionable spot on my nose, she whipped it right off and it never bothered me again. She was very thorough checking out the rest of my body and put me at ease about some other spots. read more

Dr. Paula exceeded my expectations. At 47 years old, I'm losing fullness in my face and gaining wrinkles. I've become increasingly self-conscious as I navigate dating at this age. Dr. Paula is patient, reassuring, knowledgeable in a way that I've never experienced at previous places, and she talked me through all my options. We focused on symmetry and areas that concerned me most. We discussed skincare and prevention. I opted for Daxxify, which for me lasts around 5 months! I did filler and purchased the Zand skincare line which I'm obsessed with. I highly recommend the Supercharged C. I used to go to local med spas for these treatments, but my results weren't consistent and I never left fully satisfied. Now that I see Dr. Paula, I'm confident in her treatments and I always leave there feeling like a million bucks! Investing in myself is the best thing I do! read more

Dr. Zand is by far the best doctor I have ever had in my entire life. Her brilliance as a physician is only overshadowed by her heart, compassion and vulnerability to be authentic. I am grateful beyond words not only for what she has done for my personal dermatological issues (which was a huge deal for me), but also for being such a wonderful and genuine human being and for treating me like I am the only patient she has. She is a true gift. read more

Dr. Zand is the best dermatologist I've ever seen hands down and I'm a veteran. I'm used to fillers and bruising. Not with Dr. Zand. Minimal pain and no bruising at all! In my experience, this is close to miraculous. And she is an artist as well. Simply, I've never looked better or more natural. read more

Absolutely top notch. Everyone there is incredibly friendly and Dr Zand is knowledgeable, caring, and professional. She spent a lot of time with me, answering my questions and discussing options. All the services I've received have been great. Very happy with the whole experience. Plus she has an adorable (teeny!) dog. Yelp link: read more

i have been seeing dr zand for a couple of years now. she usually does botox between my eyes and i am getting good results. yesterday i had fillers done on my lower face and cheeks and for the first time ever i was basically bruise free except for a pinhole bruise on my chin. i had been planning on staying home for at least 10 days because i always bruise badly but not with dr zand. she is a real artist at her game. very impressed. i used the arnica gel and ate plenty of pineapple. i would not trust anyone else with fillers now that i have seen her work. read more

Dr. Zand is one of those people I am so lucky to have met. She is smart, caring and really listens. I went to two other doctors for a strange scalp tenderness issue and they could not help. I asked Dr. Zand to see if she could lessen the discomfort without Rx meds. She did some research while I was there, came up with some natural supplements to try and within 1 WEEK the pain of more than three years was almost gone! She is amazing. The best! I highly recommend her. read more

This is my second time rating Zand Dermatology because I believe Dr. Zand and her staff are the absolute best. Dr. Zand is the most competent and focused dermatologist I have ever visited (and I have been to many). Her staff is kind and helpful. I never have to question Dr. Zand's opinions, advice, and skill. I highly recommend Dr. Zand! read more