Sometimes babies are born with, or develop flat spots around the back or side of their head. Their…read moreskull is still soft and growing, and sleeping too much on one side can cause this. Having flat spots don't impact brain development, and its more of a cosmetic issue when the baby gets older. To correct this, our pediatrician recommended physical therapy and helmet therapy. Helmet therapy isn't as scary as it sounds. The orthotist, Bobby Smith is great with kids and explained the process well. First the child's head is scanned with a STARscanner to develop 3D and 2D profiles of the head. They then develop a helmet for your child to eventually wear 23 hours/day for several months. You have dozens of cool colors and designs to choose from! Follow-up appointments every 2 to 4 weeks for rescan. I'm happy to see that for about a month, my son's flatness level decreased from "severe" to "moderate." Hopefully after a month or two it'll be in the "normal" category. The helmet isn't too bad for babies and they seem to get used to it quickly. Occasionally, you'll need to take it off for a few minutes if there's too much itching. The other aspects of helmet treatment are: * Protects the baby against falls when they sit too long or bump when on their tummy * Their head butts are going to hurt you more, so watch out * Surprisingly they sleep incredibly well with the helmet - perhaps because the head is well cushioned. * Provides extra head warmth - great for fall and winter but not for summer.

My child was evaluated for a cranial remolding helmet. Bobby was great at explaining the process,…read moreand the office staff was a pleasure to work with. The room where we saw the practitioner was decorated in welcoming child friendly theme. I received a call to approve my share of cost before anything was ordered, and our order was filled within a couple weeks. I highly recommend this office!

The receptionists were terrible and rude. They never get back to you and book appt at the wrong…read morelocations. This happens multiple times.

I'm a veteran. My local VA placed an order with Diablo Prosthetics Orthotics for a pair of 'ortho'…read moreshoes and two inserts last June /24. Several attempts were made by me and several VA reps to contact DP0 as a follow-up regarding status of order. I contacted DPO to set an appointment for fitting, in July. I left phone message. Weeks passed. Did not hear from them. I reported back to VA. They placed a call to DPO. VA instructed me , to once again, call DPO and schedule an appointment. When I called DPO office a female service rep. informed me that DPO had not received an order for shoes from VA. Upon informing the VA again about the problems I was having with DPO. The VA made another call to DPO. When I followed up on the status of the order, DPO's female phone rep was rude and place me on hold for over thirty minutes. Bad music and All. I subsequently, Informed the VA that I was not interested in working with DIABLO PROSTHETICS ORTHOTICS again due to their mistreatment of Veterans. I strongly don't recommend DPO for veterans!

Medicare says they're pa provider, contacted them, told them I have Medicare and Blue Cross, they…read moresaid "We don't bill Medicare anymore. They're too slow to pay, and they pay too small a percentage" Asked about Blue Cross, they said "if Medicare is your primary, we can't bill your secondary." Only option they offered, pay out of pocket for orthotics- $530.

As my wife entered through the Nordstrom's door, I said, "You have a credit on Nordstrom." She…read morereplied, "Not for long." When she hit the shoe department she lit up like a Barbecue Restaurant on a backroad in Tennessee! The people in lady shoes are nice. I buy my shoes from Robert in men shoes.

Terrible experience with Nordstrom. Ordered a pair of shoes for my wife's primary Christmas…read morepresent, which were set to be delivered to Broadway Plaza on the 24th. My card was charged, and I was emailed order confirmation. Two days later, I receive an email cancellation. After calling in, the rep informed me that another store SOLD the shoes!! Also, that I was out of luck and would not be given any store credit to add insult to injury. Never going to shop here, and will recommend to my friends and family that they all avoid the place. Absolutely horrific customer service.

Two years down the line , new piercing - same easy booking site, same amazing choice of jewelry,…read moresame amazing professionals , same clarity of pricing prior to the piercing itself. Follow up appointment booked - clarity and simplicity of cleansing instructions. The shop and piercing studio are kept immaculate. This is a calm oasis, bookings only.

My 14-year old just got her first ear piercing. Booking online was super easy, so was the check-in…read moreprocess. Becky and the staff demonstrated professionalism in every step. Store is clean and well maintained. My daughter was pleased with the whole experience and walked out with smiles. Would definitely go back again!

Had a great experience with the technician who came out to fix our mobility chair. Arrived on…read moretime, promptly diagnosed the problem and was able to fix the issue while on site.

My experience with Complete Construction,its owner Mark Feinman and his associate Nassim Darrough…read morestarted extremely well, but then when a hospital white instead of a black set of stairlift rails for the 52 outdoor stairs from the sidewalk to my porch were delivered I thought it had taken a disastrous turn. But no, the problem was quickly and painlessly resolved, replacement black rails were installed, and since then service and maintenance from Complete Construction has been first class. I highly recommend Complete Construction, Mark Feinman and his associate Nassim Darrough, a superb team of experienced and trustworthy experts. Tom Clark, Piedmont, CA

I have been trying to reach someone for 2 weeks by phone and appointment request online and have…read morehad zero response and I'm currently very disappointed. 25 years ago Dr. Rao did a procedure on my back and I had great results. He was the most compassionate doctor I have ever had provide care for me. November 2024 I needed to have a similar surgery by another surgeon and I should have reached out to Dr. Rao for an evaluation. I now recently had the symptoms return even worse and MRI shows I likely need surgery again. If anyone knows how I can reach Dr. Rao, please send a alternate contact number or email. The information on the website is a dead end.

Dr. Rao is an experienced professional with an amazing personality that puts you at ease and makes…read moreyou feel listened to. He explains the issue and provides all of the options available. He helped my 89 year old mother through a painful and scary L1 compression fracture, ultimately performing a completely successful vertebroplasty.

I am in terrible pain from kidney stones right now and when I called to make an appointment with…read moreDr. Kenneth Hsiao the main receptionist of NorCal Urology was so extremely rude! Extremely! How she got a job there or anywhere for that matter I will never know. I really think someone should explain to her that she actually works in the medical field and people are actually in pain when they are trying to get in touch with the Drs. that work at this medical facility so a much more pleasant demeanor would be a lot more acceptable. This discourteous individual then proceeded to tell me that the Dr. doesn't have any appointments until a month from the time that I am actually calling, then basically hung up on me. I will never be recommending anyone to NorCal Urology and I will be letting my primary care doctor know how unprofessional and rude the front desk is over there as well, as they might not want to be referring patients to such an unnecessarily nasty experience. I then proceeded to make an appointment at a different establishment where the receptionist who answered was friendly and courteous and very thorough and this place will be seeing me by the end of the week. So no to ever wanting to go to or recommending anyone to NorCal Urology when there are so many other establishments that hire competent personable people who know how to answer a phone. If I could give zero stars I would!

My visit with Dr Kenneth Hsiao was ok. His personality is not very welcoming. He's typical stern no…read moreemotion straight forward kinda dr. His medical assistant is more not the kindest nor makes you feel comfortable. There was no comfort in this visit. I'd wish the bathroom was more clean as well. I understand the bathroom was used a lot but the toilet had a bunch of crap on, I didn't want to sit on the toilet. Wish the visit was a little more comfortable since I was taking my bottom half off exposing my problem.