No place better in town! After 10 years of experience in the vehicle service business, there is no fooling me. Lanette and Jeff treated me better than family...more like a VIP. They handled my claim, my rental, my supplemental charges and delivery of my car back to me a week earlier than promised. As if, that wasn't enough, they continually kept me updated on my cars' status and even gave me estimates I asked for, outside the claim boundaries. There were even two courtesy items corrected. My Audi looks new again. City Collision is the only shop for my family, friends, fellow veterans and my cash! read more

These guys were AMAZING! My car got hit TWICE and needed some pretty extensive cosmetic help. I was told they would have my car for 29 days, on day 14 they called and told me it was ready!! My car looks brand new, and I couldn't be happier. Jeff was amazing to deal with, and called me with any unexpected damage they found, and they dealt directly with my insurance for me! I highly recommend these guys. Hopefully I don't need anymore repairs in the future but if I do I'll definitely be going back to them. read more

stay away!!!!!! stay away!!!!!!! stay away!!!!!!! unlike trisha p, i was not told i would have to wait a month to get my car back and i did not have pretty extensive damage. i was told the date of 5/9 was a guess and it would not take the full month i was told by the pizza tracker mess they send out that does not give any information other than how much money they made off you and to make sure you know how much you need to bring them when you come get your car. i had the estimate done and no mention of a timeline other than we will get your car done for you. i drop my car off and then i am told 2 days later (i left the car on 4/13 and did not hear from the pizza tracker until 4/15. the person-jeff i am told sent me text messages after i have called at least 5 times to check on my car. the person that is texting me does not give his/her name so i do not know who is sending me this message in all caps (which in a professional setting, you are yelling at me in a typed message-very unprofessional!!!!!) the all caps yelling came after i got on his nerves and dixie's nerves. i too was told 4 days in a row that my car would be done the next day and i still do not have my car!!! i asked when and what time and not response. i am told several times that we told you how long it would take-they did not tell me they would have my car for a month until they had it a month! these folks do not care about their customers and they do not care how they talk to you and they do not care that you are inconvienced or frustrated. they only repeat that we told you. i still do not have my car and when i asked today i was told your car will be ready tomorrow and when i ask when i do not get a response. i will never come here again and every chance i get to talk bad about this place i will. i would love to post the messages from the pizza tracker message. it is now my personal mission to ruin any good i hear about collision clinic. if i do not get my car tomorrow i am going to the better business bureau, i have already added this to my facebook, instagram, x(twitter page) my professional business page and linked in. i have told at least 4 peope today to stay away, told my financial advisor just because and every person that came to my business, anyone else that will listen. stay away!! ridicilous! read more

This is the second car that Collision clinic has taken care of for me Once again fabulous job thank you. I give them five stars every day.

Jeff and his team were able to get my truck into their shop and fix in no time. I can't believe how fast they were able to get me taken care of. 10/10 Keep up the great work. You've earned my business for life. read more

I hit a deer at the end of January. After 6 weeks of repairs I got a call that they were just finishing up the last repairs but Collision Clinic had just gotten confirmation from my insurance that they were going to cover the replacement of a tire. I was told there'd be a further week delay to receive and replace that tire. I was upset that they didn't just ask me if I would cover the replacement if my insurance chose not to you that way we could already get that repair underway. However, instead of waiting, I told them not to worry about it, and I would just take it to a place that could get it done same day. Even though they said they were finishing up my repairs it was still three more days before they contacted me to come pick up my car. Their timeline was very misleading. When I arrived to pick up my car, I was charged for my deductible AND for the partial replacement of the tire. I asked them what the additional charge was for. They explained that it was for the replacement of the tire but couldn't tell me why I was being charged for a tire they didn't replace. They've given me a refund check for the amount that my insurance had paid them for the tire but we're not refunding me for the amount that I was paying. I finally got confirmation from my insurance that I should've only been charged for the deductible. Now after contacting the shop and explaining this, yet again, they are saying it's my insurance's responsibility to pay me back that money, and not them even though its their mistake. Very disappointed in the lack of communication and ability to comprehend. They also tasked the receptionist with telling me this rather than the manager getting on the phone himself. read more

We took in one of our cars after an accident. At first the process was pretty pain free. Minus a few hiccups with the State Farm representative and the rental car. Not the repair shops fault. The car was in a minor accident so it was repaired fairly quickly. As far as the work done, mediocre at best. Our car is about three years old and is parked mostly inside so the paint is still in very nice condition. After receiving the car back it was obvious that the car had been painted on the affected side. I really don't know anything about blending techniques with car paint but there shouldn't be obvious imperfections in the paint job. There were three spots with imperfections that made it a give away that the car had been repainted. Less than ideal when you want to sell the car in a few years but oh well. However, I will say they did an excellent job of refinishing the rim on the car. The rim was done right. The only other issue that unfortunately would prevent us from using the shop again is that they did not check all the electronic components that were affected in the accident. Therefore when we took the car home we noticed one of the headlights were noticeably dimmer. We had to take the car in and they were unable to find anything wrong upon immediate inspection. We had to once again bring it in again another day to have a electronic specialist check the car out. Inconvenient for most but it thankfully wasn't an issue for us since I have a flexible schedule and a third car. The car is finally fixed. Which we are thankful for however this experience proved to be too much hassle. read more

Took my Jeep in to get repaired after hitting a deer and had a great experience. They were able to take me to work after dropping it off, super easy to work with. They were able to fix everything in under a week and even cleaned out the inside of my Jeep and washed it, which I wasn't expecting but a nice surprise! I definitely would recommend them! read more

Absoutely THRILLED! In the middle of an ice storm, last minute getting a scraped bumper fixed before a family funeral. . .these guys knocked themselves out to make the car beautiful on a very short period of time. Thank you for the outstanding customer service! read more

A body shop that operates with the customers interest always in mind and with utmost intergrity. Jeff always gives solid advice and goes out of his way to walk folks that don't know much about cars through the process. read more

I had my car repaired here for the second time in a few years. Both times the staff members were helpful, attentive, and timely! I would definitely recommend Collision Clinic to friends in need of repairs. read more

All repairs were done efficiently, however I had my rental about ten days longer than I expected. I had to call to check on the status of my car daily, and the rental company didn't communicate very well either. They took my car in after an estimate and then ordered the parts, causing it to take longer than usual. Good body shop, but I don't recommend it if you don't have rental insurance. read more

I have used Collision Clinic twice and both repairs were top notch. Jeff grove and his team do great work.

If, I could take my truck elsewhere I would of. They told me 8 to 10 days, I just picked it up yesterday, after he told me ideas ready I still had to wait an hour together the keys. But before I signed the paper work I looked at my truck were they did the work, as soon as I walked around to the side I noticed my trim work was half way off,and it was no longer White it was a yellow. So I'm wondering if he thought this guy is an idiot I'll try an pass it by him with that said would not take my cars to this place at all. Also they just don't have any customer service, when you say your going to call just call read more

Went here to get repairs after an accident,also had to get an alignment vehicle wasn't driving right so I took it back two weeks later after speaking with Shane who was a nice guy and very helpful told me it's guaranteed for 30 days and I could bring it back in. When I came back I was treated horrible by the receptionist and Gm Jeff Doyle to the point I felt racism I was told that it was my fault and the specs say correct so it's correct so it would be a charge . When I voiced my opinion Jeff told me he wouldn't deal with me saying that ( I am the customer) I through a piece of plastic at him for walking off being disrespectful he called the police a officer brewer who when arrived immediately stated he wasn't trying to hear that crap so I left. Jeff is the worst gm I have ever encountered and wouldn't refer them to fix a bicycle, they are rude racist and not very courteous toward customers that do not look like them. Horrible business read more