Still a 5 star collision shop. Unfortunately I had to use there services again after being rear…read moreended almost 3 weeks ago! Nicole is amazing. Very friendly, kept me updated the entire time. We were shocked on how fast the turn around in getting our car back. We had the car towed to them which again they had someone to my house within an hour after I called. This is my third visit to them, and I would not going anywhere else. There work is amazing. My car looks brand new. They even detailed the hell out of the inside of the car! Highly recommend

Every, yes , (every)time I get work done here from moment you walk in and are greeted and talk to…read morethe AMAZING NICOLE with dignity and respect to everybody that works on your car to the owner Juduh. This is the place to get good work done with phenomenal service!! !! Fair,reasonable rates.. Auto Image will make a bad experience a great one...

Charlie and Rosemary were great to deal with. Charley was great to chat with. Everything went…read moresmooth. Both certainly know the auto business. Work was satisfactory and I was impressed with the knowledge Charley has on diagnostics of all makes of vehicles. I recommend checking them out.

Great customer service very helpful. Got us in the same day. Very friendly. Great service.read more

They are the best in the area at what they do. The best paint work and collision work. They do…read moreintensive restoration work on collection cars. They ate familiar with Camaro's in particular. They did a great job on my A6 audi.

Was highly recommended by a friend and my mechanic. FINELINE exceeded my best expansions. Quality…read moreof workmanship and service was ABOVE and BEOND. Excellent pricing!

These folks are the best!! I feel they went out of their way to help this old lady out!!!…read moreDefinitely going back to get new rims!!!!

I cannot stress enough how much I recommend this company…read more A couple of years ago I took my car to the dealer who sold me my car for inspection. They told me I needed new brakes and new tires. Since dealers usually upcharge for this stuff I searched online for deals on new tires and Casullo's came up. I took my car in and asked them to look at the brakes as well. Alex called back and said, "I'd love to sell you new brakes, but these are fine. Come back in six months and we'll check them again." He then installed the new tires. Six months later I called to have them check the brakes again. Alex said EXACTLY the same thing. "Bring it back in six months." Half a year later he says, "Yeah, your back brakes should be swapped out, but your front is fine for now. Bring it back in another six months." Finally this September (during inspection) Alex replaced the front brakes, and installed new windshield wipers. He didn't try to upsell me on every component in my car. Well, today (December 2025) one of my windshield wipers fell off when I was scraping the windshield. I've installed them before: any new blades for the past ten years or more are a major pain in the butt to install - - bad design, counterintuitive - - you have to spend at least a half hour on YouTube to figure it out, and I didn't have any inclination to go through it again. Without a lot of hope on the walk-in front, I drove straight to Casullo's, explained the situation, and Alex came right out, drove it into the garage and re-installed the offending blade. He even topped off my tire, which was low!!! You don't find this kind of honesty and attention to customer service much any more. Casullo's is my garage from now on!

Dont waste your time. They cant be bothered to answer emails or calls. Poor customer service.read more

Great service Best equipment, paint booth and tremendous collision men. My father was a collision…read moreman in Lockport for 50 yrs. After retirement he took his vehicles to Image collision. I think that's the best testament to their work.

Coppin's was able to fit me in during a crunch and did a great job helping me out - much…read moreappreciated!

Dropped off our car this morning for an inspection. Also ended up getting an oil change since we…read morewere due. The service is phenomenal. They make you feel like family. 100% will use them for all of our auto needs. Great value for what you get as well.

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

I neighbor recommended Everett. I needed brakes and rotator now be going there for all my needs …read more Reasonable pricing. Really nice person.

I recently had a little hiccup with my truck while on vacation. When I returned home I knew that I…read morewould take my truck to Jocoy collision for repair, I have been going there for years. They scheduled my repair for a convenient time for me and stuck to their word on when I would get the vehicle back. The office staff Frank and Cary are a pleasure to deal with polite and knowledgeable. Plus the Technicians in the shop are skilled and able to still do body work the old way and not just replace parts. Totally satisfied with the quality of work, attention to detail and I will be back when needed and recommend Jocoy Collision to others... Bill Hesson

Had my vehicle in for some roof damage due to a paint chip that bubbled the paint and rusted…read more Received quotes from a couple other shops - including one of the local chain body shops. Jocoys was not only the best value, but everything that was noted about how the repair was to be completed spoke to a much higher quality result. The chain shop quoted a much higher expense for the repair, and wasn't going to fix it to the best quality. The area that was in need of repair required the windshield to be removed to properly fix the damage. The chain shop said they could fix it without removing the windshield and said they wouldn't remove the windshield anyway because they won't warranty or stand by any rust repairs - and it would cost significantly more on top of their already overpriced quote. Jocoys did an excellent job on the repair and I'd highly recommend their services!