Our car was damaged, to no fault of our own, from an accident that occurred on our property. When…read moregoogling repair shops, Tom's came up with a 5 star rating. Took the car for an estimate, which was provided to me the next day. I received a courteous call with updates and the car was finished in a couple of days. I would give this shop a million star rating if they offered it on here. It was a pleasure doing business with them. Thank you Tom and Gary..!!

I cannot recommend Transit Auto Detail in Elma, NY highly enough. While driving from New York City…read moreto Canada to visit my family, my car suddenly lurched about 45 minutes from the border, forcing me to pull over. I honestly thought I was going to be stranded overnight waiting for repairs. From the moment the flatbed driver arrived, I knew I was in good hands. He was incredibly knowledgeable, kind, and reassuring during what was a very stressful situation. When my vehicle arrived at the shop, the entire team was professional, efficient, and genuinely caring. They quickly diagnosed the problem and had my car repaired in just 2 1/2 hours. Thanks to their outstanding service, I was able to continue my trip and make it home to see my family the very same day. Their honesty, expertise, and commitment to helping customers are truly exceptional. If you're ever in need of trustworthy, fast, and compassionate automotive service, Transit Auto Detail is the place to go. Thank you to everyone on your team for turning what could have been a travel nightmare into such a positive experience. I am incredibly grateful!

If I could give zero stars, I would. I want to strongly caution anyone and everyone: stay far, far…read moreaway from this company. I had a dead battery and was stranded in The Spot parking lot across from the Buffalo airport. Unfortunately, AAA dispatched this circus act, and what should've been a simple jump turned into the most outrageous, incompetent ordeal I've ever experienced. Dylan, the first technician, spent nearly an hour fumbling with a basic jump-start before announcing I "needed a new battery." Fine. I was exhausted and just wanted to go home. But what followed was beyond unacceptable. This man literally caught himself on fire. Sparks were flying repeatedly, he couldn't remove the battery, he nearly broke the battery housing entirely, and he ended up calling someone to talk him through what should've been a routine procedure. After close to two hours of chaos, he finally gave up and called another tech to take over while my parking fees kept climbing. Tony, the next technician, was professional and kind, but even he was stunned by the destruction Dylan left behind. My hood wouldn't close, random broken parts were on the ground, and he actually handed me the pieces Dylan broke and took photos for evidence. He was just as shocked as we were and had to untangle the mess just to tow my car to their shop. Completely absurd. And then came the owner, Mike, who somehow managed to make the entire situation worse. His attitude was dismissive, uninterested, and downright insulting. When I explained everything that happened, his response was: "Poor Dylan." Excuse me? Poor Dylan? After his employee set himself on fire, damaged my vehicle, wasted hours of my time, and left my hood unable to close? The lack of accountability was absolutely astonishing. I asked for an itemized bill so I could show my mechanic if issues came up later. He claimed it would be mailed, SHOCKER, it never arrived. He texted it instead, making it clear he had no intention of treating this situation seriously. His tone was apathetic at best. And his idea of making it right? Offering me a free detailing. I'd rather detail the entire vehicle with a Q-tip and a prayer than trust this company with anything ever again. Bottom line: I will never patronize this business again, and I strongly advise anyone in need of roadside service to tread carefully. Incompetence is one thing, but incompetence combined with zero accountability is dangerous.

FIVE BIG STARS…read more Staff. Jodene, Scott and Travis all talk to each other so they never give you the wrong information about your car. Loved that. Repairs. I had a hit and run and they helped out a lot to help me figure out how to manage the repairs. A lot less expensive than it would have been at the dealership. Future. They're my shop now. Enough said.

Have consistently had good experiences here. Appreciate the people and the service. Will continue…read moreto use.

While they did a thorough job attending to my front brakes, which also needed calipers, service was…read moresignificantly more expensive than my regular mechanic would have charged, by at least $100. They also quoted another job that I would need soon to pass inspection. Luckily my regular guy was available, again at $100 less. While I realize that money is not the only consideration when having work done, especialy in an emergency, overpricing is one indication that perhaps you are being taken advantage of. This didn't sit well with me. Overall customer service was fine, no issues wirh that...but if you have time? Shop around.

After almost 10 years, I still cannot say enough good things. I always send my friends here and…read morethey always come back with glowing reviews of how much Mike and Tony have helped them. Wonderful people, wonderful service. These guys are the best you could ask for. If they don't answer the phone, definitely leave a message and they'll call you back. They're great about getting back to you in a timely manner and about getting your car back to you in a timely manner. You know they're going to give you a fair price for the work and you know the work is going to be right. As a female, I also appreciate that when they say to me that they need to change my brake pads and rotors, they actually bring them out and show me that they're worn down. They don't assume that I wouldn't be interested or wouldn't understand. They just treat me with the same respect they show to all of their customers. Whether you need a big repair or just an inspection, this is the best place to go.

Great service. Work was done when promised. Top quality repairs! They take pride in the the work…read morethey perform. Highly recommend.

I have used Danner for a couple of years now for a variety of things. I've tried many places over…read morethe years, but am happiest with Danner. I initially tried them on a whim when my car needed some TLC to its bumper. Andy has always been kind, helpful, and honest. I have always received quality service even if all I'm doing is stopping by to ask a question. I've never had a condescending or rude interaction here. I'm pleased that they explain everything thoroughly and answer all my questions. I find the prices to be reasonable and the timeline for services is reasonable as well. It's certainly a small, family business. It's not a large corporate place with frills and amenities. They get the job done and get it done well. It's all I've ever needed.

Came back to give another review--had to get the exhaust on my car replaced due to it partially…read morerusting off. Dan was super flexible in getting the car checked out and giving me a price, then allowing me to drop it off in the morning a few days later to pick it up later that afternoon since my work conflicted with getting it fixed the first day I dropped it off. I was a bit late in picking it up due to a ride issue, which ended up working out okay because the part I needed hadn't arrived yet. I did wait a while in the shop to pick up my car, but Dan was nice enough to give me a discount on the bill. The extra time I spent there wasn't really a big deal at all. They also did my friend's head gasket and timing belt repair on his Subaru about a year ago at the same time as my last review and did a fantastic job for a really good price. More recently, they fixed a part of my friend's electronics in his car in about an hour or so. Overall have been having pretty good experiences here and the mechanics are always very open to telling you what you should or shouldn't get fixed. I send all my friends over to Dan the Car Man!

We never got past a quote. Their cost was 50% higher than other shops…read more Do your homework.

The driver was prompt and courteous, and even diagnosed the problem, which was no where near as bad…read morei feared. He really put my mind at ease and I will happily use their towing service in the future

If i could give 0 stars i would , my car wouldn't start and i had to call for a tow/ jump , frank…read morebrown towing took over 3 hrs before i called and asked for a eta the guy claimed "he's doing a police pickup it'll be another 30/45 mins " i dont know why they would assign him to help me if he was going to pick up another job but i definitely wouldn't recommend it took 5 try's calling the location as well very poor communication very poor establishment.

Went here to do my inspection and they were wonderful. It was the end of the month and I arrived at…read more4:30 (they close at 5pm). They squeezed me in and it was effortless and flawless. The inspector helped himself to one of my zebra cakes I left in the passenger seat but it was the least I could do given that they squeezed me in. Definitely come here if you need a last minute inspection!

These guys are great. Super chill, affordable, and quick. Stopped here on my way to work for a tire…read morechange. Easiest auto shop visit I've experienced.