I'm so glad we found Louise. She is professional, responsive, and super knowledgeable…read more My cousin and I requested an appraisal for my grandparents' personal belongings shortly after they had passed. She was very good about empathizing while still being very candid about the reality of what some of the items were worth and why. She let us know up front what types of items she could appraise for us and directed us to other businesses for appraisals on coins and jewelry. Given the circumstances, I am very glad we were able to work with Louise.

I contacted Louise Phillips, ISA CAPP of the Charlotte, NC area as I needed an appraisal for my…read morebrother's estate. Louise was wonderful. She arrived on time and showed great care, concern and RESPECT as she carefully recorded the contents of my brother's home. Although she was extremely busy with other work, she not only met my deadline, she had the entire appraisal to me (58 pages of documentation and photos) well ahead of the date I requested, allowing me to easily meet the deadline of Probate Court. She is professional, kind, respectful and thorough in her work. I highly recommend Louise Phillips and am most grateful for the work she performed.

The owner Helen is awesome! So kind and helpful. Went in to get my watch shortened and it was done…read morewithin 20 minutes. Recommend for all your jewelry needs.

I brought in a handmade belt buckle of my Dads, that was both worn and broken. Within a few hours…read moreit was both beautifully repaired and artfully polished. Alex was great and his craftsmanship and care were great. Everyone was kind and one extra plus for me since I use a wheelchair, the shop is accessible, with a great ramp and the parking was easily navigable. I highly recommend this shop.

After filing a complaint with BBB, Mr. Hawkins and I were able to come to an amicable resolultion…read more The appraisal requested was well prepared, detailed, and appears accurate.

I'm in the process of selling my home. The first day my home was on the market we had multiple,…read moreover asking price offers. We accepted one of the offers. The buyers bank (Prime Lending) wanted an appraisal on the home. Donna Jones was the appraiser the bank used. She did the appraisal on 11/5. The buyers received the appraisal on 11/22 and it was extremely low. Both realtors buying and selling were shocked and thought it was the worst appraisal they had ever seen. They said clearly, this appraiser has no idea about the area and even less about the neighborhood. Even the square footage was off. The buyers realtor went back and asked Donna if she could look at some more comps that are more comparable, more recent sales, homes that were closer to the selling home and homes that were built by similar quality builders to the sellers home. She refused to look at anything else. They sent us the appraisal to look at. Our home is in a subdivision that has different villages, each village had different builders, some much better than others. The comps Donna used for my home appraisal were truly unbelievable. She used 3 homes nearby that sold 8 and 9 months prior. These 3 homes were investor owned rentals. They were trashed and sold "as is" and needed extensive work. All had original roofs, appliances, hvac, holes in walls, and some with water damage and mold. etc. The other 3 homes she used were from a subpar builder that were much further away than some other more recent comps she could of used by similar builders. On the report she stated the reasons why she didn't use some other homes for comps. One had newer paint than mine. One was built later than mine. In reality mine has been painted in the last year, new floors, two new ac units, two new furnaces, a new hot water heater, new appliances, 2017 new roof, a shed that has been redone with all new wood decking and rails and the home also still has a 12 year structural warranty from the builder. We are still selling the home to the original buyer but we did have to lower the price over $25,000 due to the appraisal and the buyer getting financing through the bank. If it was a fair appraisal I would be completely fine with it. The refusal of the appraiser to look at it again was disheartening. I did speak to a friend in another state that is an appraiser and he thought this was a very unfortunate situation for us because it didn't sound like Fannie Mae's Guidelines were followed. I wanted to leave this review so that it doesn't happen to anyone else in the future. Good, accurate, and recent comps are important. I feel like this appraiser definitely works on the banks side or the bank wants lower appraisals so they don't lose money if the market drops.

From the owner: Residential Real Estate Appraisal. "North of Town" and centrally located in Mooresville, NC …read more Serving the Charlotte Region. Cabarrus, Catawba, Iredell, Lincoln, Mecklenburg, and Rowan counties. Single-Family Homes to 2-4 Unit Residential Investment Properties. Land. Lots. Rent Schedules. And More.