This place has always provided excellent service and they recently computerized their system which…read morenow provides email notifications. It's a great deal to dry clean 5 shirts at a time IF YOU HAVE A COUPON. They used to do this auromatically but just stopped the practice which is a bit annoying. Plus, they provide free dum dum suckers and dog treats.

Dear Community of Excelsiior/MInnetonka/Shorewood/Chanhassen, WOW what an incredible experience,…read moreboth in my business shirts, pants, suit coats and every week cleaning.... incredible focus on quality..... so, I brought my sectional sofa covers in for cleaning, really nervous as to the ability for Hour Glass Cleaners to do the job, and to have what was a very expensive sofa cover job without shrinkage and to get out sweat/dirt/red wine stains in the multiple covers...... I was amazed... .not only does LAURA the Manager deserve a raise... but she filled me with confidence and that she herself would do the cleaning... I cannot tell you how impressive she is with her ability to deliver on her promise and that I will always bring my cleaning to her and Hour Glass Cleaners of Excelsior... THANK YOU LAURA... YOU ROCK.... YOU ARE AWESOME AND THANK YOU FOR YOUR CARE AND CONSIDERTIONS...... 1

My love of vintage 1970's 1980's Couture designers started right out of college w an accidental job…read moreat NYC Bloomingdale's. I assisted Judith Kroll their renowned Personal Shopper. In over 50 years thanks to Fashion Ave shopping as well, I have a wonderous closet of beautiful items. Everything has been in storage since 2015 when we sold our house, moved to an apt then moved to our furnished apt in Florida. ( husbands idea) We are now moving back to MN ( yay). And I recently unearthed from a box my beloved black double breasted knotch collar floor length cashmere Escada coat ( Fashion Ave 25 years ago) which was a folded compressed box crushed mess! It's been a long time since I used a Mn dry cleaner. So scoured Yelp intensely reading many reviews. Number one conclusion was Blake Cleaners- - outstanding reviews. They lost their building so they do pick up and deliver. I was living in a Minneapolis Air B&B for 4 weeks and they picked up/ delivered coordinating with my wonderful host while I slaved away working in storage. BEAUTIFUL beautiful job! The fabric was fully " restored/renovated" to its original sheen and perfect texture. The entire form of the coat made it look brand new " just off the store shelf". AMAZING!!!! It came in a lovely thicker blue plastic full length cover and I packed it carefully in my luggage. Will wear it on my annual Xmas week trip to visit my HARD working bar tender daughter living solo in NYC!!! Thank you thank you Blake Owners! Will be my cleaners when we move back to MN in January!

Blake is a family owned and operated business. If you are looking to support your local economy…read moreand small business then this is your place. They get 5 stars for service and quality and being the closest dry cleaners to my house. I ended up settling on 3 because they are really pricey. I expect to pay more for a local, smaller operation, but they were literally more than twice the cost of your average Clean N Press. I felt the service was the same and actually Blake took longer to have my items ready than the in by 9 out by 5 chains. My moral self wants to be on the shop local band wagon and support the "Blake" family business; however, my financially aware in a poor economy self has a hard time justifying doubling my dry cleaning bill. I think I may return to the chain next time and use my savings to support Tilia on the next go-round. Sorry Blake Cleaners. You really didn't do anything wrong; I just can't (or won't) afford you right now.

I went to a laundry mat near my house before this one. The one near my house did not have an ATM or…read moretake any car payments. So I looked on Yelp and found this laundry mat that said it takes card payments. It was a relief for me because I didn't have to drive to the bank to take out money. When I got there, I tried 4 different washing machines and all 4 did not work... I decided to just take cash out the ATM which charged me $3. I don't see a point of having machines that take card payments when they don't work. Other than that the place was clean and they have one bathroom for people to use.

Laundromat is fine, but I was verbally attacked by a woman while I was checking my laundry. She…read moretold me I was lost and didn't know what I was doing. She was doing her laundry and was very hostile and belligerent. I will not come here again. I don't come to do laundry to be verbally assaulted

BAD! :( I haven't been here in a while and it has taken a…read morenose dive. Most of the washers are broken. The two I could use, same size... one didn't give me the extra rinse I paid for and fished 13 minutes sooner than the other one that did do the extra rinse. One dryer gave me 5 minutes and the other gave me 8 minutes. When I brought it to the attention of the attendant, was told, that's just what they do. Additionally, all three dryers had different temperatures so I had to wait for the hottest one for three different loads. The place is no longer clean. The floor and machines are actually dirty, not dusty, but grime and who knows what else on the floors and the machines. Does anyone know if it's under new management...? This place used to be REALLY good... but not currently :(

I frequent this location for hemming and am a big fan. I get stuff in before Tuesday and pick it up…read moreFriday and the alternations are always top notch. $10 for a pant hem is a great value, especially in the cities. Alterations are sent out, so I always make sure to pin myself and send it pinned so they know the length I need. Laundromat itself is always calm whenever I've stopped by and staff is helpful and responsive.

Excellent! from prom dresses, bridesmaids dresses, uniform alterations. Always on time , always…read moreperfect.

Fantastic and convenient alterations. (Appreciate the 7pm close time!)…read more So far in the last year we have sent jeans to be hemmed, 2 formal gowns, a tux, and 3 dance costumes. Made it to the "Wall of Fame"! Haven't used dry cleaning services, yet! Took anywhere from 2 weeks to 2days-owner was accommodating for a rush order:)

They do a good job on dry cleaning and laundered, starched shirts. Nice people. Afterwards, they…read moretext you a follow-up thank you.

A young woman was at the counter. Greeted me with the best smile and positive attitude…read more I genuinely felt appreciated. A rare quality now days.

I went here because my washer broke last week. It was my first time using a laundromat and I was…read morevery confused about how it all worked. A kind employee named Jon approached me and showed me how to use everything. He walked me through all the steps and gave me guidance on how to use the machines and which machines to use for the size of the laundry load I had. He was amazing and made the whole experience so simple and easy!

The owner or his son are always there. They're approachable and friendly. The place is kept clean…read moreand the machines are well maintained. I've done my laundry here twice a month for more than a decade even though there are options closer to home. I highly recommen.

They did not do a good job with the suit I left in their care - the suit still came back with marks…read moreand the owner showed no signs of remorse and said there's nothing he could do - terrible customer service!

Elite is expensive. Granted, I used to live in Chicago where there was a dry cleaner on every block…read moreand some of them would do a shirt for a dollar, but Elite still costs more than most places around here. I'm not opposed to paying premium for "elite" service, but that's not exactly what I got. Brought in a few winter coats that needed cleaning. They got the job done (took almost a week), including a blood stain on one coat (you should have seen the other guy!). Yet when I put on the coat the next day I noticed that all the buttons on my jacket were very lose, and not a day later did one fall off. I don't plan on returning.