Not to my knowledge, nor anywhere in the store was it stated that down pillows when asked to be cleaned, only the clean down is returned. Apparently, in. this metro area, the down pillows are sent to another vendor who opens the pillow, throws out the case (always no matter condition) washes the down and returns product within a new case. I gave them a $300.00 Company Store down pillow, what I have is a clean pillow with "my down". Not feeling comfortable with the trust, I am expected to have. I might have had it if I could have made an informed decision. They did provide a refund. read more

I went here upon recommendation from a coworker and can confirm - this is a great dry cleaner! A normal dry clean was ~$18. It smells good in here and is very clean. The staff was kind and helpful. read more

To give a brief history . . . our family just received the terrible news that our Mother has cancer. As awful as that may be what's even more difficult is the very fact that 3 out of 4 of her children live in various states across the country. With me included; I'm only in town for a limited number of days from Arizona. My Mother tasked me with certain projects around her home in preparation for her regular doses of chemo and getting her custom curtains dry cleaned was one of them. After getting lied to, shot down and outright jerked around by several other dry cleaning servicers; I sat in my Mother's car feeling the overwhelming feeling of failure for promising her something I could not deliver. Through, teary eyes it was only the Grace of God that I landed on Tide Cleaners in Edina. Let me just say, Brianna & Daren took the time to listen to me, my story, took the initiative to bend over backwards and go above and beyond any normal customer interaction. Never did they lecture me about getting my items to them last minute, never did they make me feel like another number and most importantly, they never once said what they couldn't/wouldn't do in terms of their logistical business restraints. I brought my Mother's (never before cleaned) curtains to them on yesterday and they both emailed and called me to let me know they were cleaned and pressed TODAY!! Which is a whole 3 days earlier than what they initially quoted, and a whole day and a half earlier than what they inevitably agreed to. I am beyond floored. And to other companies, no matter the industry, please take note: THIS IS CUSTOMER SERVICE!!! I have nothing but gratitude and appreciation for Daren and Brianna and will only give them my business going forward while in town and have already recommended them to my brother, Mother, and every one else I know that is local. And trust me, there is plenty more by way of dry cleaning and other various services I intend to bring to them. Sorry, about the long review, but in all due honesty, you never know how a small act of kindness may impact the lives of someone else. And for me and my family, this was truly a monumental experience! Thank you Brianna, Daren and Tide Cleaners of Edina. read more

Personal adult confession, I have never darkened the doors of a dry cleaner before. But having found out my small dog's tiny indiscretion of urinating on my expensive Ikea comforter, I had no choice. I did my research and found one close to my work that had good reviews. The space was amazing (see picture) and had the ways and means to clean just about anything from the looks of it. When I called to inquire, the gal who answered was friendly and helpful and had a real can-do attitude. Encouraging! When I got there she let me know it would be ready at the latest by Saturday. Knowing this ahead of time made me confident and allowed me time to come up with a plan of how to keep warm in the cold night. But then I got an email not three hours after I dropped off my comforter to let me know it was ready! Outstanding! First-time customers get 20% off which was really nice for me! I picked it up on my lunch break and I have one big thing off of my to-do list before the sun went down! read more

Tide Cleaners - What a place! - Dry Cleaning Near Me - Edina, Minnesota

I came in from out of town and needed some last minute dry cleaning services. The staff was incredibly accommodating and provided excellent customer service. Would absolutely recommend this location. Thank you so much!! read more

I recently moved to the Edina/Bloomington area, and it was my first time at Tide Cleaners. I dropped off a jacket that was embarrassingly dirty, yet the cashier made me feel welcome and not so embarrassed! James, I believe was his name, had a welcoming smile and great humor. I left Tide Cleaners feeling happier than when I arrived, and it was because of the great employment there and the friendliness from the company. I highly recommend Tide Cleaners because of the reasonable prices and staff. I am now a forever customer because of James! read more

I was really impressed with my visit to Tide cleaners. I recently moved to the area and was looking for a new dry cleaner. I decided to check out Tide because they had an online coupon for new customers. I went early on a weekday morning and the lady at the front counter was so kind to explain all the features and how their business works. They offer same day service, 24 hour pickup/drop off kiosk and a few other really great options for busy adults. After I left I got an email a few hours later saying my order was finished. I couldn't believe how fast they had my items ready. When I picked up my clothes the same lady was very friendly and gave me a laundry bag for next time. Fantastic perk! I will say that their prices are a little more expensive than some other local cleaners. If you sign up for emails they send coupons and run promos pretty frequently. This is a good testament of you get what you pay for. First class services for a higher price. read more

STICKER SHOCK.......in town for a couple of weeks and needed a few items laundered for the following week. Dropped 4 shirts for laundry and press, 2 pair slacks for laundry and press along with a pair of jeans. WOWWEE! Went to pick up to the tune of $57 and change! Shame on me for not asking about prices when I dropped. Over Trusted the Tide brand. Won't make the same mistake twice!!!! read more

A bit on the pricey side, but you get what you pay for. 24-hour drop-off slot, 24-hour pickup kiosk, free dry cleaning on your birthday, valet service....you pull in, they come to your car to serve you so you don't have to get out (for someone with back challenges, I really appreciate this service). You pay more, but you get so much more! read more

Tide Cleaners - Pickup kiosk - Dry Cleaning Near Me - Edina, Minnesota

Needed to clean a few items while staying at the Westin nearby, but was dreading a visit to the laundrymat. This experience blew me away. The team was speedy and responsive. Huge thanks! read more

Excellent customer service. I really like the people that work in there. You feel like your needs are being met and your clothes will come out amazing!! read more

Amazing quality and service! I had a wool blanket that had been stored for many years with a stain on it, my bad! So of course I was expecting the tag saying, sorry we couldn't safely remove the stain. But, oh my, it is WAY WAY better than when I brought it in!!! I actually had to look pretty hard to find it!! And their prices were far less than I was expecting! And it was ready earlier than promised! So, thank you, Tide, and thank you, neighbor Christy, for recommending them to me. I seriously couldn't be more pleased!!! read more

My order was "guaranteed" to be ready for pick up yesterday. I went in today and it wasn't ready. This was the second time I was in to pick up this same order and it wasn't ready. The store manager, Jackie, kept talking about another customer's order and where it was, and refused to address my missing order. She also refused to take any responsibility for it being late. Since this was the second time I was trying to pick up this order, I had asked them to call me if there was any problem with my order that would prevent me from picking it up today. I didn't want to waste more time driving out there if it wasn't going to be ready. They never called, and my order wasn't ready. I don't know if they even know where my order is. read more

First time getting stuff dry cleaned. James was very accommodating with their friendly presence. Made a great, quick and easy experience!

I was spoken to VERY rudely at this store. The franchise owners are completely disrespectful, and clearly do not know how to run a business. They lie about their skills, and treat their customers so poorly. I am extremely disappointed with this store and do not think ANYONE should be going here. read more

I love having Tide in the neighborhood. 2 major bonuses: Curbside Valet Service & the 24 hour Kiosk drop off and pick up! Everyone working there is so friendly. We will definitely be return customers. read more

Excellent service. Someone came out and met me while I was parking and mentioned that I could just drop it off but I wanted to point out that I needed a button fixed and another replaced. Got it done the next day. Suit looks great but the buttons weren't fixed. Not a big deal since I wasn't charged for it. I did wish they gave me the cost of the service in the receipt they gave me before I left though. Other than that still great service. read more

Great service! I had my wedding gown cleaned and boxed, and they did a wonderful job! The customer service was wonderful too! I dealt with Mitchell and CeCe, and they were both very helpful and very friendly!! Highly recommend this place for your dry cleaning needs! read more

I love TDC Edina! Great continued service, including the 24-hour valet. Friendly staff that are always willing to go the extra mile in making sure my clothes are in the best shape! (buttons, stains, etc.) read more

Excellent service. The 24/7 pick up and drop off is a total game changer. My biggest issue with other dry cleaners in the past has been limited hours. I also appreciate Tide Dry Cleaners uses the Green Earth method. The prices are fair and comparable to other shops, but the service is so much better! I've tried many dry cleaners and have never been impressed until Tide in Edina! read more

Fabulous service, staff and cleaning... Open every day of the week, and even have an automated delivery system when closed for 24-hour pick up. Good pricing and weekly specials. Plus, your clothes smell great, not like chemicals! read more

Tide Cleaners in Edina is amazing! Their staff is nice and super helpful! Last week I brought in a shirt that had a stain on it and was afraid it was ruined. The staff assured me that they have experience with tough stains and sure enough, they saved me from buying a new work shirt! Thanks, Tide Cleaners, I will definitely recommend you to all my family and friends! read more

I was in an urgent need to get my son's gown for high school graduation pressed. My usual dry cleaners wasn't able to help me so I called Tide Dry Cleaners. They said if I came in they would take care of it for me. I walked in the store and they were waiting for me. So happy with their customer service on the phone and in the store. This business doesn't get the attention they deserve. Fantastic! read more

Convenient location and great service. Store is very bright and clean. Not your typical dry cleaners! The front counter staff were very nice and the car side valet is a nice touch. read more

Great place. Used several times and love it. They actually replace all the collar stays on my dress shirts! That alone will have me coming back for all of my dry cleaning needs! read more