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    Colonial Drug

    4.3 (21 reviews)
    Closed 8:00 am - 6:00 pm

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    Review Highlights - Colonial Drug

    Evidently a venerable institution at their old location at Harvard Square, just moved to Newton.

    Mentioned in 7 reviews

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    Walgreens

    Walgreens

    2.2(24 reviews)
    0.6 mi
    $$

    BEST Walgreens experience ever. I phoned in an out of state prescription with the pharmacy and was…read moreprovided top-notch service. I had to call in three times over two days due to the nuances of the prescriptions being filled and was fortunate to have the same amazing technician answer my calls. Not only was she extremely helpful and patient, she informed me that she had a coupon that would give me a better price on a particular medication over my insurance cost. My home Walgreens would never provide such thoughtful service. Picking up my prescriptions was a breeze as well. This Walgreens pharmacy should be an example for all others to emulate.

    This is a bittersweet message because when I started this process, I was deeply Po-ed from the…read moresubstandard service that I received from employees. I turned it around at the corporate level and they were most helpful but yesterday I went and took care of my last OTC purchase and Laura the Manager made it an easy transaction not aggravating. No conversation about can't do it. You don't have enough of ... She just did it and did it with pleasure and I'm immensely grateful for her and I hope that we can continue with this relationship like it is now. If corporate could recognize her for her outstanding effort that would be greatly appreciated and that one employee that wasn't helpful did get his. On the flipside of this wonderful review, I would give the pharmacy three stars. The gentleman that helped me at first just blew me off, then walked away then talked and half sentences interrupted me when I spoke, It was not fun. I would suggest some training..

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    Colonial Drug - drugstores - Updated June 2026

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