Asian cosmetics shop, and a few imported toys from Japan on the Hello Kitty brand and they are…read morespendy.. $50 for a stuffed toy. A Japanese shout announcement when you walk in the door. Cute, maybe, but perhaps people get the cosmetics here mostly since not a lot of toys.

My daughters and I stopped by Shibuyala twice and we love this little store! The staff are very…read morenice and friendly!! They tried their bests to assist and gave the kids free candies which they love!! And free sample mouth wash! You can find a variety of items from facial, body, make up to food or pets food from Asia in this store. My girls love the stuff animals, pens, cartoon writing paper and some cute little things here. I got the holy grail mascara (Koji Dolly) here and it is a few dollars cheaper than Amazon! I also got a box of Korean masks, which is also cheaper than I normally get from Nordstrom Rack! Highly recommended!

Aesop has expanded to Harvard Square (there's another location in Back Bay), and this location is…read morelovely. This used to house the Colonial Drug Store, which was an old school pharmacy. While charming, they weren't able to stay in business. The interior funnels the old drug store, with the old paint and marks from the shelving still on the walls. The staff here are incredibly patient and helpful. I came in here with a largish group (5+ people) and they were kind and helpful, letting us try many things and helping us with our purchases, while still serving other customers that came into the store. The atmosphere is incredibly relaxing and minimal, and the people working only served to reinforce that, with offers of chilled water and soft voices and so much information about the design of the interior and skincare as a whole. It is a very pricey store, but all Aesops are. I genuinely appreciate how each one moulds itself to the area surrounding, while still holding onto the flair that makes it the store I love.

Olivier helped me find a hand soap and hand balm that were absolutely delightful! Thank you so…read moremuch! I love this brand. And it's Australian!

I'm so happy this location finally opened, I had been going to Westwood and it isn't the most…read moreconvenient when you live around here. Everyone here is so nice whether I am just picking something up that I ordered online (as I did this morning), or answering my stupid cosmetic questions (that was me a few weeks ago). Whoever is responsible for the hiring of the opening crew did a great job!! If you are afraid you will go in, roam every inch of the store and leave with 10 bags then just order online and pick up what you need!

I have mixed feelings about this Ulta location after visiting on this day…read more I was already shopping around at Arsenal Yards & wanted to grab some makeup goodiesi put in an online pickup order via Ulta app while I was shopping around. My order was supposed to be ready in about an hour & the store inside wasn't busy, so I went in to ask if I could help pick out the items I purchased for online pickup and bring it to the counter to scan out to quicken the process. The store associate told me that this works, so I went to pick out all the stuff that I had placed an order for and brought it to the counter. Then she proceeds to try to charge me for all the items I gave her to scan instead of just going by the online order. I guess she didn't know how to do online pickup orders and got confused but she wanted to refund my online order and have me repurchase everything. I didn't want to do this since I didn't really see the point in doing so. Instead, I just waited until my order was fulfilled later in the day & picked up my order an hour after all of this. I feel like an online pickup order shouldn't have been this difficult & if my order couldn't be fulfilled in time or earlier, it would've been okay to have said so.

I went shopping for my girlfriend here on Valentine's Day. Rosemin offered the best customer…read moreservice. She gave her expertise in helping me pick the perfect pampering pack as a gift. Her friendly nature made me feel at ease during the shopping experience. She even gave me a few free samples. I always love the products and service at Origin. I will for sure be back!

I only buy one product here but I have never found another product elsewhere to replace it. It is…read morethe cream for tired legs - I discovered this when I was pregnant with my first (22 years ago!!) and it has never failed me. I have used it through all my pregnancies and now I use it for all my aching muscles. It has a very strong scent of Eucalyptus and might turn some people off but it is better than the Bengay smell. I have recently have bursitis in the hip and I use this product at night to help get to sleep. I heard they redesigned the container and possibly messed with the formula but I can not tell the difference if they have. I like this location and the people are very friendly and helpful. It is the perfect location in Harvard Square right in the middle of all the action.

I rarely write reviews, but I feel like I have to this time. The customer service here is terrible…read more The staff are very rude and unfriendly. I hate going to this store, but it's the closest option to my house. Every time I visit, I make a purchase, yet I always feel unwelcome. The employees often stand around talking to each other, and I feel awkward interrupting them to ask a question. When they do respond, they answer quickly and walk away. Today, I tried to mention my experience to the cashier while paying, but she completely ignored me as if she didn't hear me. My neighbor told me the same thing

This is solely for the customer service experience…read more On 12/12/21 I walked into this store and was greeted at the door by two sales associates. I usually just walk around the store and half the time I know what I want to buy. However, this time around I wanted to try a new foundation. I approached one of the sales associates and asked to have my foundation match. Hailey (Haley) was more than happy to assist me. She match me without even using the color matching machine (since the foundation I wanted was more like a light coverage). She gave me a sample to try at home and answer all my questions. She gave me her full attention and is very knowledgeable about all the products. She never once try to push me to buy an item or discourage me to try a certain product. She was friendly from the beginning to the end of our conversation. Immediately after she was helping another client. I was blown away by how great her service is and will continue to come here.

Customer service is terrible, the employees and company do not seem to watch customers to come…read moreback! I won't come back again!

Strolling along Newbury street and we came across this store. We did not know what was being sold…read morehere but thought it was cute and had to stop in and see. It's a store with alot of Japanese products from food, to make up and creams and such. There are some hello kitty cute things as well. It seemed to be busy while we were in there. Staff were very nice. If you are ever in the area I would recommend coming by here.

I love going to Tao's Beauty Store! They are located in…read moreBoston's Chinatown & is also their original location, which opened in 2017. They have one other location in Allston. I love going here to find Asian goodies that you typically wouldn't find nearby. Here, you can find some KBeauty, Japanese snacks, cute stuffed animals, Asian makeup products, kitchenware, hair products, little knick knacks, and more! I personally love getting beauty products, snacks, and stuffies from here. I think prices are fair for their items since they're not sold at any other stores around here and if you order them online, expect to wait a couple weeks to receive. So, I don't mind their prices because of this.

A beauty supply store that also sells Asian snacks, beverages, figurines, toys, collectibles and…read moremore. Very nice customer service that is also prompt and the interior is very cool to check out. Recommended and located right in Boston's Chinatown!