To address Dr. Abes (Dentique) response. This is not about my perception. I was not notified a dog…read morewould be present in the office. This important information was not provided when I scheduled nor confirmed my appointment. The presence of an animal in a medical environment, is an issue a patient should be clearly notified about in advance. Dr. Abes response avoids acknowledging that communication about this matter did not occur.

I've been a customer for approx two years. Recently I was informed that the dentist at your…read morefacility was out of network and was not " credentialed" resulting in a bill which occurred in Feb. 2024. The doctor who performed the services isn't empolyed by your facility anymore and I'm being held responsible for the bill. Should I be held responsible for an administrative error?

I am a long-time patient of Dr. Patel. He & his staff have shown great care for my son and myself…read moreover the years. Last year, an accident led to significant damage to my front tooth. Dr. Patel guided me patiently with care and professionally through the arduous process and today I once again have a perfect smile. I have and will continue to recommend 19th Street Dental & Dr. Patel for their dentistry services.

They never contacted me after phone calls and pretty extensive website form. Is it even open? I…read morechose it because it's convenient and I looked in once (it's next to Piedmont primary care- same level ) and saw one person at the front desk but that was months ago. If it is open it's poorly run.

Absolutely very sketchy -- they hold your results and information hostage until you commit to…read moreservices with them. The folks there simply don't care. I don't trust their ethics, professionalism and practices. DO NOT GO TO THEIR HEADLAND office or any other location. They're all the same. I booked for an in person appointment but somehow was put on a virtual appointment -- supposedly the doctor was there but had to leave. Smh. Why would I waste my time to physically come into a virtual appointment? Then they tried to gaslight me into believing I misunderstood. What? Make it make sense!? Why would I physically drive in for a virtual and then get pressured to commit to your lying practice?

This place is a bunch of crooks, they don't account for payments made, over charging me, I've had…read moreto call them numerous times regarding my balance and everytime it's more than I actually owe, I'm sure they are over charging people, very unprofessional and it's extremely hard to get in contact with them, I would not recommend them to absolutely anyone

Straightforward! They did not try to up-charge anything for my husband or me. Really a good…read moreexperience. Nice people, good technicians, clean and large office and rooms.

Dr Freeman is not my normal dentist. Mine was closed for the week between Xmas and New Years. They…read morewere open and had these great reviews. I came in and they welcomed me at the door. They had everything ready and saw me quickly. A crown had fallen off and I needed it put back on. Well the tooth had rotted and I had an infection too. He explained everything well and I was out very quickly. I may keep going to this dentist.

Dr. Hill and Jennifer have treated me and my kids (furry and human) like family, dating back to my…read moretime bringing Triscuit the emotional-support lap pupper to my dental work and cleanings. Barb, my longtime hygienist, recently left the practice but it's still great. highly recommended!

Chip Hill DDS runs a tight crew. Everyone there is very friendly and quick. They are very good.read more

This place is filled with liars and frauds. They will try to rip you off any chance they get…read more 1) Look at how many fake 5 star google reviews they have. They're trying to bury their shameful practices. 2) I had perfect teeth six months ago at my last dentist. Suddenly I come in here and immediately need multiple fillings and crowns. Dr. Hubcheva's reasoning was "well a lot can happen in six months". Straight up fraud. 3) They will add bogus charges even to a simple dental check up. I got charged $41 for 'oral hygiene instructions'. This was equivalent to the dental tech telling me I should floss better. Since when is that a charge?? Liars and frauds. Avoid like the plague.

I had the pleasure of having Dr Steven Wingfield complete two crowns on my upper molars. He was…read moregreat at making the situation humorous, calming my anxiety in the process. Appreciated his team's attentive nature, detail explaining the process and flexibility accommodating me in today's schedule following my routine dental cleaning. Great midtown location and very happy with the procedures. Highly recommend you consider them if you are looking for a dentist.

I rarely leave reviews, but this was one of the worst dental experiences I've had…read more I initially came in for a routine cleaning and to establish a treatment plan. The hygienist was unprofessional, inattentive, and careless. Water was being sprayed all over me the entire time, and I had to repeatedly ask for a spit cup, which she never provided. Another hygienist had to step in to help, which was embarrassing and completely unacceptable. Oh and it took almost a hour to do my xrays. I even communicated to the office manager that I did not want that hygienist if I ever returned, and looking back, that should have been my first sign not to come back at all. I later returned due to a dental emergency to have a crown repaired. From the start, there was confusion about why I was even there. I clearly stated I came for a crown repair and to ask about a possible filling, yet the doctor documented that I was "upset" simply for correcting her. That note was both unprofessional and inaccurate and felt like an attempt to misrepresent me instead of acknowledging the mistake. During the procedure, I experienced intense sensitivity from the cold air and water. I repeatedly told the doctor it was painful and asked for adjustments. She refused and kept insisting it "had to be that way" instead of making even the smallest effort to make me comfortable. Rather than listening, she chose to argue and dismiss what I was saying. I eventually had to stop everything and request another doctor because I could not tolerate it anymore. The second doctor was no better. My mouth was numbed to the point where I could not move it at all and had to have my mouth physically opened. I was in pain for days afterward, which has never happened to me from a dental visit. After all of this, the final result was a crown that left a visible gap between my teeth. Before agreeing to the procedure, I specifically asked if the crown would eliminate the gap that showed with the temporary, and I was told yes. That gap did not exist before my crown broke, yet now it does. When I went back to address it, I had already requested not to see either of the previous doctors, yet they still tried to assign me to one of them or offered a provider fresh out of residency. At that point, it felt like there was no accountability at all. I was then told the gap was caused by the adjacent tooth, which makes no sense given this was not an issue before. This entire experience was frustrating, uncomfortable, and honestly concerning. Between the unprofessional behavior, inaccurate documentation, lack of care for patient comfort, and poor results, I would not recommend this office to anyone.

Arrived 15 mins early for my appointment. Waited for my name to be called which was around 3 pm…read more Took about 20 mins for xrays and pics of teeth. Then waited another about 17 mins for the dentist to show up - determine what kind of treatment I needed... just a regular cleaning... Then office manager walks in and tells me they are understaffed and if I could come back again for the cleaning... which is why I was there.... I scheduled it for the following Thursday around the same time. The hygienist that day was quite gentle & experienced so I was done in less than 10-15 mins from start to finish

Was referred to them by Baumrind Family Dentistry. I supplied all insurance info to them prior to…read moremy first appointment. When I arrived at my first appointment the staff as the desk said "your insurance will probably reimburse you - please file it yourself." The next day I had the surgery. My fault in not checking to see if this practice was out of network with my insurance plan. (I don't go to doctors often). And they mislead me knowing they do not accept my insurance. Out of $600.

PRIORITIZE MONEY OVER PATIENTS BEWARE…read more.. I was referred to this practice by my primary dentist, but after my experience, I have formally filed a complaint with the Georgia Board of Dentistry and notified my provider that I will no longer accept referrals to this office. I attempted to reschedule a May 21 appointment due to a tornado and power outage in my area. I was told by staff that the $200 cancellation fee would be waived under the circumstances. I have documentation confirming a power outage at my home and an email showing our call was disconnected. Yet nearly a month later, on June 12, I was billed for the full $200--without explanation, follow-up, or regard for the prior communication. When I called to reschedule, Yolanda L., the office manager, was rude, insensitive, and completely unprofessional. She told me I needed to pay my full deductible upfront just to rebook, despite the emergency situation and the previous understanding. She was aggressive on the phone, dismissive of my concerns, and offered no support or compassion for the circumstances. This is not acceptable behavior for someone in patient-facing care. What's worse is that this practice failed to meet basic pre-operative standards. I was never given lab orders, formal clearance instructions, or education about anesthesia risk--even though I disclosed recreational smoker use. No reminders, documentation, or clinical follow-up were provided in the three weeks between my consultation and scheduled surgery. This is clinically irresponsible and could have put my health at risk. After reviewing other patient experiences, it's clear I'm not alone. Many others have described this office as hostile, unsympathetic, and dismissive. The common theme is money-first, patient-second--and it shows in how they communicate, bill, and treat people during vulnerable moments. This review serves as a warning to others and documentation of my experience. I have formally reported this office to the Georgia Board of Dentistry for further investigation. I've also notified my referring dentist to remove this clinic from their list. I will never return, and I urge others to do their research before trusting this team with your care.

Great staff, office , services, location. I've gone in for cleaning and full dental work. Best…read moredentist in midtown

DES was wonderful! The tema helped me put together a comprehensive plan to improve my confidence in…read moremy smile!

I'm sharing this review with the hope that it brings more transparency and training to this…read morepractice's approach and serves as a heads-up to first-time patients. During my first visit, I expected a routine cleaning, as is standard at most dental offices. Instead, I paid around $100 for x-rays and a session where the dentist briefly brushed and flossed my teeth, demonstrated a new flossing technique focused on gum health, and measured gum pocket depth. I was then told to follow this routine at home and return in six weeks to assess any changes--no cleaning was performed at that first visit. At the follow-up appointment, I was seen by a different dental hygienist whose overly cheerful and rehearsed demeanor felt disingenuous. While she wasn't overtly rude, the interaction felt hollow and uncomfortable, which added to my unease. During the cleaning, she made a snide comment about my dental habits and then completed the rest of the procedure without much communication. I also noticed an unpleasant personal odor, which was surprising and concerning given the setting. Hygiene and professionalism are especially important in a dental care environment, and this contributed to a sense that standards were not being met. Unfortunately, during this visit, I believe the hygienist injured my gums multiple times due to a careless approach in handling sharp instruments. One area in particular has remained inflamed and possibly infected ever since. There was no review or inspection with the dentist afterward, which I had expected based on past experiences at other dental offices. As I was walked to the checkout counter, the hygienist casually mentioned that I "might need antibiotics" in six months if the issue with my gums didn't resolve -- an issue I am not sure I had walking in to this appointment. I never saw the dentist again during that visit, and no additional guidance or follow-up was provided beyond the flossing and brushing routine recommended weeks earlier. This entire experience left me shaken and disappointed. I have no history of gum issues or needing oral antibiotics, and this visit left me worse off than when I arrived. I haven't felt comfortable speaking up, but I'm sharing this because no one should leave a dental visit with lingering pain or uncertainty about the care they received. I genuinely hope this office takes the opportunity to improve how it communicates services upfront and invests in better training for staff--especially when it comes to patient care, professionalism, and technique. Patients deserve clear communication and quality care that prioritizes their well-being and comfort.

So amazing! The front desk was incredible and communicative. They explained to me how my dental…read moreinsurance would work and gave me out of pocket estimates before even booking my next appointment. The doctor took his time to explain every thing he was doing, what the impact was, and how we could address it. Such an amazing dental experience for anyone with anxiety around dental work!!