In late summer I was interested in a 2022 Tiguan that they had for sale for a decent price. I…read moredrove down to this store at an agreed meeting time. When I showed up and found the car in the lot I found it was full of hail damage. Neither the listing or DJ told me about this. The rear cargo area also had old parts from a previous service repair (that was never removed, I took it home with me). After figuring out a deal that they agreed to repair some of the more obvious damage. I was left at the VW store waiting on finance. During the finance process I was asked if I wanted aftermarket warranty, which I declined. As I went to sign on the iPad I found that the pop up covers up what I was agreeing to. I close it and found that Key coverage and GPS location service was selected. I had already stated to DJ I did not want the GPS service. They said it already in the car, implying that there was nothing they could do. It can be removed and I do not want it. But in finance it was on the deal. I had to remind everyone again that I did not want that. Finally everything was off the deal and I was just paying for the car. Eventually, when I wanted the hail damage repaired, DJ told me that the were "weeks out" and I can get a quote from someone local to me and have Tynan pay them. After I sent them the quote from someone I found locally ($1500), they asked If I could have them match "their guys" price($1200). I declined to ask some business owner that I have no relationship with to lower his price. Eventually we agreed on Dec 13th for the hail repair. We dropped of the vehicle around 6:30pm on Thursday night. Their shop does no have a night drop box with envelopes, you just throw your key through a whole in the door. Also, the parking lot is block off so your vehicle is parked on the street. DJ told me when we agreed on the Dec 13th that the repairs will take one day. I heard nothing from them until 4:00pm that the car will be one the following day. We had plans that we needed the vehicle for Saturday morning (Dec 14th). I could not get a clear reason the vehicle wasn't completed or if it was even work on. We have to move around things for Saturday and was finally contacted by DJ at 2:30pm that the vehicle would be ready in 30 min. My wife picked up the vehicle and we found that some dent were not repaired. DJ said, "they are something other then hail". The we owe that we all signed states "repair hail and other dents on hood as well as driver's side front and rear panels". Saying that is something "other then hail" is extremely frustrating and dishonest. They did not repair the vehicle as they said they would and cannot be trusted. I'm not sure if is lack of ability or they just don't care but DJ and others at this store and Tynan are extremely difficult to deal with. I do not regret buying this Tiguan but I do regret buying from Tynan. I have worked at several dealerships throughout my career and it isn't hard to be honest, caring and do what you agree to, while still making money. After Tynan, DJ and Troy were paid they did not make any effort to make it right.

We've purchased two cars now through Tynan's Preowned Superstore and really appreciate the service…read moreof their team. During our most recent purchase we worked with Robert G, DJ, Tom and Mark. Each of their team members made us feel like we are part of their family and went out of their way to help us. It's easy to see why Tynan's has been a part of the Denver car scene for generations. Many thanks to the Tynan team. My wife loves her new CX5

I have been looking for a while for a quick, fast and not too far away place to get an oil change…read more Ny husband said to try it out, "The sign does say express." So I showed up without a reservation. I was greeted by two friendly dogs and then a person. Was given a 20 minute timeframe and quoted a reasonable price for what I needed. I ran to the bank (cash is cheaper,) signs everywhere. Came back dropped off the keys and a reasonably short time later, they called. 1 Oil change, no washing of the windows, vacuuming ny floors, or any other hanky panky thank you. Just what I needed done today, quickly and back work I go. Thanks.

Our Dodge Caliber needed a new Catalytic Convertor installed. A local Dodge Dealer quoted around…read more$1500 total and the part was on back order. We bought the part ourselves but then the dodge dealer said if we bring the part and do not order from them labor is $1300. Looked up auto services here on yelp, found R & R. Joe quoted 180 for labor, flat rate. He said if we get the car in by 9:00 AM the next day he'd make sure it was the first thing worked on. We did, and he did. We paid the quote price for labor. We have a few other things on our other car to fix, so we will be repeat customers. Joe and his family and team are great people, very personable, friendly. No B.S.. Thank you Joe from the Andersons! You rock!

Been taking my 2006 325 touring here for a few years and they have honest and do quality work…read more They'll let me know the items that are must dos and others that can wait. Amber has also been extremely helpful in getting everything cleared with my extended warranty.

Zero stars. Jake, you need to be let go. It's truly unbelievable how customers are treated here. I…read morewanted to purchase a vehicle and was told by Jake someone had already shown interested in purchasing. Fair enough. 10am the morning of Jake mentioned the customer had the whole day to respond before it became available again to purchase. Texted him at 5:00pm asking if they had responded, no response until 9:30 the next morning saying he hadn't heard from the customer. Reasonably the car would be available for me to purchase, right? Wrong. It wasn't until I kept calling that Jake insisted on giving them more time to respond after hearing NOTHING back from the original customer for more than 24 hours! Do yourself a favor go somewhere else.

Bought my son's first car here and Jake was fantastic to deal with, honest and upfront…read more Had a couple of issues that most dealers would have refused but he fixed with no questions asked. Would highly recommended looking at their inventory before anyone else Will be back again when the daughter needs a new car!!

Fantastic service shop! Great customer service, they went above and beyond for me and will do the…read moresame for you

I took my 2002 Blazer in for a hard start problem and they diagnosed it as a bad fuel pump…read more This was on a Wednesday and they said it would be done on Friday. Friday afternoon they called and said it was ready to pick up. Fast service at a fair price.

Low pressure, Fair, and got everything done quickly. Definitely recommend this father and son team…read more They are wonderful to work with.

Horrible customer service and ownership! One of the operators nearly hit me on the road driving to…read morethere facility.

Best tune up in town! I stopped in for an oil change on my jeep & they went above and byond. Great…read moreservice, great price point, very knowledgeable. Highly recommend

I've been going to Perfection Motors for 8 years and have only dealt with George. I have found him…read moreto be nothing but pleasant to deal with and honest. He always breaks down the problems and identifies what absolutely has to be done and things I can get away with for a while. I have found his prices very competitive. I can't recommend Perfection Motors enough. Great shop for MB owners.

I really wish I would have known that Daniel existed several years ago when we purchased our first…read morecar. Working with him was as good as it gets! I loathe going to a dealership and this made the car buying experience much more pleasant. Daniel walked us through the pros/cons of buying vs leasing, and found us two cars that matched our overall household car budget. We ended up purchasing a new car and buying out the lease on our other car, which Daniel also helped us do without paying any sort of penalties. And the car we ended up purchasing was a car a never knew existed until Daniel brought it to us as an option. Besides staying within the parameters of our budget, Daniel actually brought us cars to our HOUSE to test drive and personally delivered our new car to us. As a working parent with two young kids, that alone saved us countless hours. I'll never set foot in a dealership again!!

I own a 2012 Mazda 3s, which I have posted on Craigs List…read more {https://denvercraigslist.org/cto/d/masda3s-touring hatchback/6740984113.html} for the amount of $8,800.00. This morning I received a text from a person interested in purchasing the Mazda and we had planned to meet at 2 pm so they could test drive the car. Upon asking the persons name I was told his name was Daniel. Daniel asked me for the vin # (which is already listed on CL),he asked; if the car had been in an accident, had hail damage or had the car been smoked in? I told him no accident and I don't smoke but it had minimal hail damage (cant notice it) and I sent him more pictures that weren't on CL. @ 2:01 Daniel called while I was in transit and I told him I would soon be there and he told me his car was in the shop and he had to wait for it and now we couldn't meet until 2:30 - 2:45. My son and I went straight to our meeting destination because we didn't want Daniel to have to wait for us if we were going to be wasting time while we were waiting for him. My son and I waited for Daniel in a parking lot starting at 2:15. At 3 pm Daniel texted me and said he pulled the car-fax and it indicated accidents and before he headed down there would I go down on the price? I hesitated answering him because I knew I had not been in an accident not in the Mazda or any other car and I had to contemplate what was going on. I did text back with a "possible" of lowering the price and I thought maybe if he saw the car he would see that the car is nice. Daniel said his ETA to be there would be 3:30. At 3:45 Daniel was still not at our meeting place and therefore; I called him. Yes, I called HIM. He did not seem to have any intention to call and let me know he'd be backing out. When he answered he acted confused about who I was and why I was calling and only seemed to "recall" when I mentioned the car and that it was past the 3rd time he said he would meet. Daniel told me during this conversation that he had a friend he was looking at the Mazda for and he didn't know that she didn't want a hatch back and he wouldn't be coming any longer. I am upset because: -We came to find out that Daniel is an auto broker, which he could have been up front about it from the very beginning. In my opinion concealing that information is bad business practice. - Why did Daniel as a broker not know his friend didn't want a hatch back? - My son and I wasted 4 hours of our day trying to accommodate Daniel in which 1 1/2 hours was waiting for Daniel in a parking lot. - The "accidents" on car-fax were (2) minor window replacements and a no fault minor bump in the rear in a parking lot while I was in the store that broke the lens and put a dent in the hatch that was repaired with new parts. People should find out what happened before assuming anything major. - This is my experience today which has concluded me to believe that I was treated without consideration and with a person who is driven by self motivations. It is in my opinion that a good business seeks mutual benefit for all parties concerned and in this situation trust could have been developed with honesty from the beginning in knowing the true intention of what his motives were. He could have told me he was trying to make money off my car. Helen