A tad of a slow start. Mostly because we really didn't know their process. Some good information…read morewas shared in a conversation I had with the manager Ryan. They really are trying to make this place no pressure. While currently they are going through growing pains due to increased foot traffic and customer demand. Coming off of the slower winter season they have had a rush of customers likely due to their great pricing and no pressure environment. We got a great deal and will certainly be back knowing what we do now. Thanks again Ryan for your help!

The intros, punctuality, communication, clarity of the potential products they're selling, customer…read moreservice pre/during/after the sale..the big screen in the lobby I waited an hr for, was nice I guess. Didn't go there to watch TV tho. This conglomerate sadly embodies what "Big Automotive" has become. What these clowns should be saying is: "We don't haggle with customers"..NOT "we don't haggle over pricing" Do they just buy these vehicles at just 1 set hard price. 2 days after rolled off lot, engine lite on, which brings up "How did it pass emissions?" Flat tire w old stripped lugs. Hope that tire you swapped out works well for someone. You couldn't pay me to find a compliment here

Mr Alex Herdia was on time and was friendly and helpful. I would recommend this company…read moreagain and again. Thank you so much Alex... Danielle

Joel from Colorado Junk Cars came to our home, hauled away our 2004 non-running Saturn, and paid me…read more$400 cash for it. I had contacted them to see how much they would charge me to haul it away. Joel was the nicest guy on the planet and I highly recommend these guys.

Unfortunately, the worst car shopping experience I have ever had due to customer service. To make a…read morelong & drawn out story short, I've bullet pointed the prominent contributions to my experience: Ordered a Mazda CX-30 to be shipped from Texas. January 15: Spoke with German, who said the vehicle was flagged for repair before shipping (later stated it was a title transfer issue). January 16: Informed reservation would expire the next day; told to schedule an appointment immediately. January 17: Asked about "express pick-up" before seeing or test driving the vehicle (declined). Met Aaron, who became primary salesperson. Test drove vehicle; decided to return Monday to finalize decision. Had to reschedule Monday appointment; Aaron said Saturday would be fine. January 20: Received message that vehicle hold was at 6 of 7 days and an appointment must be scheduled immediately to avoid losing reservation. Scheduled Saturday, 1/24/26 at 3 PM; received confirmation text. January 21 (6:29 PM): Cristiona (Sales Manager) stated appointment was scheduled in error and vehicle would be released unless customer came in that evening. Expressed frustration about lack of clarity regarding 7-day hold policy. Felt pressured to provide documentation to create buyer's order before second appointment. Declined to move forward without planned visit. Saturday Appointment: Noticed full tank showing only "170 miles until empty." Low key fob battery warning. Requested battery replacement and service check for gas gauge. Aaron agreed to replace batteries. Aaron and Cristiona refused service check on gas gauge; stated vehicle would self-adjust and referenced 10-day return policy. Felt pressured to complete purchase. Asked to leave vehicle on lot until partner could pick it up; felt unheard as Cristiona repeatedly focused on reservation expiring. Aaron commented, "I could never do her job," after interaction. Waited for finance processing while Aaron assisted other customers. Completed purchase; vehicle left on lot for later pickup. Vehicle Pickup: Full tank now read "160 miles until empty." Approximately 9 miles into drive home, "Engine Oil Level Low" warning appeared. Researched warning; advised to stop vehicle immediately due to potential low oil pressure. Upon parking at home: oil warning, tire pressure light, and low key fob battery warning all active. Contacted Dean (Sales Manager). Arranged for vehicle to be towed next morning. Service findings: Oil filter and drain plug seal leaking (required replacement). Battery disconnected and instrument cluster reset to correct gas gauge. All tires underinflated. Key fob batteries needed replacement. Frustrated because gas gauge and key battery issues were raised before purchase but not addressed. Requested dealership keep vehicle; planned to return it within return window. Attempted to contact Aaron regarding title assistance; message left on read. January 31: Called twice requesting Aaron; told messages would be relayed. No return call that evening or following business day. February 2: Returned to dealership to complete return agreement. Assisted by Casey. Casey acknowledged experience was not typical but stated he may have responded similarly regarding gas gauge concern. Aaron approached, asked what was wrong. Expressed dissatisfaction and lack of follow-up. Aaron stated he was busy until 9:30 PM Saturday; did not acknowledge lack of Monday follow-up. Observed unprofessional behavior (frustrated gestures, walked back to his desk and frustratingly pushed a chair, walked out of the office for 10 minutes). Overall experience included: Confusion and pressure regarding reservation/hold policy. Dismissal of mechanical concerns prior to purchase. Multiple preventable mechanical issues immediately after purchase. Lack of communication and follow-up from sales staff. Unprofessional conduct from management and sales representative. Result: Returned vehicle and lost trust in dealership due to poor communication, pressure tactics, unresolved mechanical concerns, and lack of accountability.

THANKS FOR ROBBING ME CARMAX. I would leave no stars if I could. I went in there almost in tears…read morebecause my engine blew and I had to pay 4 grand to fix it even though it was covered under my "maxcare" warranty. Nobody even let me finish speaking. The old lady (I believe her name is Donna) in the service department was the most rude out of anyone. I absolutely regret buying my car here and would never recommend this terrible place to anyone. They could improve by NOT being a separate entity from their warranties that THEY SELL and by not hiring rude impatient people in customer service roles. THANKS FOR ROBBING ME CARMAX.

This is a great company to work with if you are trying to get rid of a car quickly. From start to…read morefinish Eddy not only showed up on time to tow my car but he was able to give me cash in hand right then and there without any delay. Eddy was friendly and the transaction was smooth. Thanks again Eddy.

Great customer service extremely helpful definitely would recommend to anyone in need of quick and…read moredamage free towing!

Tito would not honor his original price and kept decreasing the price when negotiating his already…read morelow offer. Would not recommend

Called him up he paid what he promised. They even go there in 30 mins. Top notch customer serviceread more

I had an amazing experience at Chevrolet! From the moment I walked in, everyone was welcoming,…read moreprofessional, and genuinely helpful. A special thank you to my salesperson, Sebastian for making the entire process so easy and stress-free. They were knowledgeable, patient, honest, and took the time to answer all of my questions without ever making me feel pressured. They truly went above and beyond to make sure I found the right vehicle and had a great experience from start to finish. I also want to thank the rest of the team especially Zaher for their professionalism and excellent customer service. I highly recommend this dealership, and if you get the chance to work with Sebastian, you're in great hands

Predatory sales tactics and complete service failure…read more AutoNation Chevrolet North's sales tactics and service failures were appalling. In November 2023, I was pressured into buying a used car, with a salesperson threatening to visit my mother's house to finalize the purchase. I later discovered the car had an improperly installed front bumper and no battery tie-down, causing further issues for me in the future. The service department was incompetent. In 2025, I brought my vehicle in for differential service, but technicians damaged my heat shield. I trusted the work was done correctly, but discovered the damage during a future oil change. I was heavily pregnant and needed a rental car at the time of discovery, but they couldn't provide one despite my warranty coverage preventing me from getting the fix. I suffered severe post-birth life threatening medical complications, preventing me from returning again to assess the damage. Five months later, management refused to fix the damage, citing a "3-month policy," even though the delay was due to my severe medical issues and their hidden mistake. At my most recent encounter I was quoted $150 for a battery due to fluid leakage, but my bill was $220. Nobody admitted to the incorrect quote I signed pre approval on. I dropped my car off for a battery and oil change on a Wednesday and couldn't pick it up with the corrected pricing until Monday. On the other hand, Service advisor Tony worked hard to correct the quote and discount the service. He deserves a better dealership with better integrity and knowledge. This dealership consistently lacks integrity, empathy, and basic mechanical competence. Avoid them at all costs.

I found a great vehicle online, the next day I was test driving it on my lunch break and the…read morefollowing day I was purchasing! Caynan has been so helpful answering all of my questions and helping me over the phone as it's been difficult with my schedule to meet in person. He made this transaction super easy and seamless and made me feel confident in my purchase! Thank you so much, Caynan! Miguel was also super helpful with the financing portion and got me where I wanted to be!

This establishment is terrible bad communications waste people's time and gas and we had the…read moreappointment set for last week Thursday and then we came in today for appointment said that they put the cart for auction and wasted our time. Didn't tell us anything about the vehicle still there so if you guys ever go there don't don't buy any vehicles in that place the incompetent workers with zero communication skills.

What great service from this company. I call them needing immediate help and he was right on it to…read moretake care of us. Prompt, friendly and amazing. Saved the day for me today. Thank you for the great service!!

From the owner: We are a Family owned small business that has been in business for 6 years with great response to…read moreour way of doing business. We recycle cars, trucks & Suv's. We pay $15 more than any reasonable offer. If you don't have title it's no problem. We like to show to our customer that we appreciate their business and respect that by recycling we contribute to a cleaner earth for the future that lies ahead. This is real and a real business that strives to build a great customer relationship with all walks of life any situation any condition car. Come join us on a mission to cut down on pollution and strive to make this earth a better place for the children of our future.