I've gone to Dr Carlson for chiropractic care for years. It feels like he genuinely cares about…read morehis patients and goes above and beyond to help them in every medical avenue. He's very nice and his office person, Chris, is kind and efficient and can schedule same day appointments most of the time. He makes great referrals when needed from which my post accident pain was greatly helped. Dr Carlson is above and beyond awesome.

Dr. Carlson has been treating me for two years with various symptoms. He has listened to my…read moreconcerns, assessed my needs, and provided treatment that gave me complete relief for quite a long time. (A variety of treatments with a previous chiropractor and acupuncturist just did not help.) As my experience has changed, he has offered additional forms of treatment. He is so good about listening to me to understand my challenges and responding with appropriate measures. I tease him about "torturing" me but I always feel better no matter what he does. I would give more than five stars if that were possible.

This was my first time going to a chiropractor. Initially, I was a little nervous because I didn't…read moreknow what to expect, and I saw all the TikTok videos. I have been dealing with neck and ankle pain for over a year now. When I first walked in, I was introduced to a young man named Chris. Chris was very knowledgeable, and you can tell he takes his craft very seriously. He explains every movement and exercise carefully and intently. He informed me of things I wasn't aware of about my body and stuff to pay attention to. He hooked up these cups and sticker things on my body, and man, it felt weird, but I felt a lot better. From Chris, I was sent off to Jess, and she was cautious with the areas that were in pain. She cracked me up and folded me, and I felt like a brand-new baby. She even looked at other places that were in pain. Jess introduced me to some new exercises and different things to pay attention to how I sleep and my neck position. I want to say thank you to Chris and Jess. Their care today was beyond anything I can imagine. Sorry for the long review.

I've been coming to Dr . Marcus for years as well as Dr Jess.. They both are wonderful and have…read morehelped me a lot with my back pain and shoulder pain and other pains!! Thank you both and the staff is excellent!!! It's the best place And they listen to you so that they can understand what all is going on with you and what pain you have ! They are the best!!

TL;DR: I walk in like Quasimodo, I walk out like a debutante…read more More detail, for those who appreciate it. Dr Railing is highly skilled and effective in his treatments. I have curvature in my spine and a desk job, which has the unfortunate result of messing with the spot where one of my ribs connects to my spine. When it's out of place, and my muscles spasm to compensate, it can hurt to breathe. I have been able to get in to Dr Railing same day when I've needed it, and he takes a really pragmatic approach. I've never had him suggest dozens of visits as other chiropractors have, which is great because it's hard to make time for every one I do really need. The office staff are kind, too.

I appreciate their work very much, starting with the office staff and Dr Railing , massage…read moretherapist Jason. They listen and hear, give useful advice, they are attentive to your needs and requests. Thank you!

Absolutely have fallen in love with this chiropractic office. Not only is the Doctor skilled and…read moreattentive and empathetic with all he does for his patients, the staff is above and beyond great. These ladies have welcomed us in with great care and consideration. The pricing is affordable for the level of care that is given, then efficiency is above board and their flexibility with my schedule and availability is a gift. Highly recommend.

Great service, massage chairs, attentive staff and skilled chiropractor, has helped me with…read moremobility and recovery from an accident the past 6 months. Convenient hours in the evening and new location with plenty of partying. Thank you!

I saw Dr. Graham because I was having pain in both shoulders which had developed suddenly. I had…read morenot experienced an injury. He x-rayed the shoulders and said it was severe arthritis. He gave me a steroid injection in both shoulders and I was given another appointment in three months. I was not given any information about how to manage the pain if the shots didnt work or whether I should restrict use. The shots did not cause any reduction of the pain.

Subject: Request for Review of Orthopedic Care Provided by Dr. Graham…read more To Whom It May Concern, I am writing to request a formal review of the care I received from Dr. Graham during my recent appointment for a newly diagnosed spiral fracture of the third metacarpal. At the time of the visit, I was wearing a temporary splint placed by urgent care and was experiencing pain and swelling. I informed Dr. Graham that I did not feel the splint was fitting properly and asked for guidance regarding appropriate immobilization. I was told that the splint "looked fine." When I expressed continued concern, I was advised to purchase a brace from Amazon and to work on making a fist so that my hand would not become stiff. I was not provided with a specific recommendation regarding the type of brace that should be used, nor was I given detailed instructions regarding activity restrictions or warning signs to monitor. Most concerning, I was instructed to return in four months. I specifically asked whether the intended follow-up interval was four weeks, and I was informed that it was indeed four months. A four-month follow-up appointment was subsequently scheduled. As a healthcare professional myself, I understand the importance of preventing stiffness and promoting recovery. However, I left the appointment feeling dismissed and without clear guidance regarding the management of an acute fracture. My concerns were not adequately addressed, and I remain troubled by the absence of earlier follow-up or imaging to evaluate healing and alignment. I respectfully request that this encounter be reviewed and that I be provided with clarification regarding the rationale for the treatment plan and follow-up interval. My purpose in submitting this concern is to advocate for clear communication, appropriate patient education, and high-quality care for all patients. Sincerely, Lakeisha Simmons, RN

My general practitioner sent me to this location of Brooks rehab rehabilitation after discovering…read morethat somehow I had bursitis, tendinitis, and arthritis in both my shoulders and biceps. Following further evaluation by the physical therapist, Rachel Jeffries, that was assigned to my case... I began rehab three days a week for 12 weeks. I was assigned at home exercise exercises and stretches to do as well as see the therapist three days a week in the office. You would think that the exercises and stretches that you were doing to heal your body become easier overtime, but for me, the exact opposite happened. This is not doing anything wrong. It is because I was pushing myself too hard! Rachel was a wonderful PT! Very knowledgeable and very caring in what she was trying to heal and teach me how to heal myself! She was meticulous while determining the range of motion that was increased through her help and also in researching ways that I could continue to improve while at home! While I was under the care of Brooks rehab, I never once walked into my sessions to see that they were overbooked or understaffed! Each patient received personal one-on-one care from their therapist! Rachel was always attentive and ready to correct anything I was doing incorrectly or that could be detrimental to my healing! After 12 weeks, I was released to go back to work with good improvement in both shoulders and my biceps, but not long after I returned to work I had to have rotator cuff surgery on both of my shoulders! Post surgery I absolutely would've returned to Brooks rehab, but I took the easy way out and used the physical therapy team that was attached to my doctor's office at the hospital! Either way, I would highly recommend the team at Brooks Rehab! They provided some of the best physical therapy care that I have ever received!

While I appreciated the care I received while I was there, I did not appreciate the physical…read moretherapist calling out sick almost weekly and not being paired with another therapist to cover for her. They made me totally reschedule. Also, I had to get my doctor to sign off on the therapy within 30 days, and the therapist didn't send the paperwork to him until the week before my 30 days were up, and that was at my reminding her. Today when my therapist called in sick again, I was told I could not reschedule due to my doctor not signing their papers. I told them it's not mine or my doctor's fault, it's the therapist and Brooks for not getting him the paperwork in a timely manner. My doctor even told me in person he would sign it, but hadn't received their paperwork. I am now in limbo, without a therapist, because they won't reschedule me until they get the signed order. I will not be going back.

I'll admit I pick JOI because they are the Dr.s to Jags. I mean if professional athletes trust them…read morewith their injuries I can't go wrong. I started with Dr. Yurio and after a few sessions of physical therapy ordered an MRI. Turns out I completely tore my ACL and part of my meniscus. I was presented with my options and ultimately decided to have surgery to repair my injuries. I was transferred to Dr. Kaplan and he again presented me with my options. I decided to continue moving forward with the surgery. At no time was I pressured into having the surgery. For my lifestyle and health it made sense to move forward. Fast forward to surgery day - The surgery center is in the same building and is well maintained. I was introduced to several people who would be participating in the surgery and each one confirmed with me why I was there. It was clear patient care and safety was a top priority. Follow up appointments were a breeze. They email any paperwork required prior to the appt. And after check in the most I ever waited was 5 mins in the big waiting room or in the actual room. I saw either the PA and Surgeon during these appts. Both were professional and never made me feel rushed and felt comfortable asking questions. I was in and out in less than 30 mins from check in to check out. I had a positive experience from start to finish with this group of Dr.s and would recommend them. There are several Dr.s with different specialties available. I did see one of the foot Dr.s several years ago, can't recall his name, and did not have the same positive experience.

The front desk is awful. The ladies who work at the front desk in the morning are lazy and you're…read morewaiting for them to end their conversations before helping you out. Or they may not even be at the desk. They hate their jobs and you can tell. Awful awful awful. Management has got to step in. Now Elizabeth the PT here is amazing. From looking around, and seeing the other Therapists I would say she's the absolute best. The other therapists are young and don't have any patients hardly ever. I think there are 3 good PTs here and Elizabeth is definitely one of them. Seriously, Elizabeth is amazing. I would only go to her. Only. The management really needs to do something about the younger therapists and front staff. It's bothersome. They're arrogant and if they don't want to be there they don't need to be. It ruins everything there. I see them work with people and they are not happy. This review would be 5 for Elizabeth. Front desk staff ruins it.

Extremely expensive. No defined program upon start. Sounds like a scam. The free dinner sounds like…read morea cheap sales pitch. I haven't seen any results from patients online.

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