I was a patient here for a week because my physician recommend I attend a wound care facility after…read moremy surgery. I would have to say that the physical and occupational care team were the best and deserve all the highest rating possible for such a facility. That being said, I can not say the same for some of the other staff members/ health care providers who work there. They often use agency staff members to fill in on days that they are short staffed. it's clear that a majority of the agency works don't really care about the patients and treat it as if it's just another paycheck since they get paid by day. That being said I did find the regular employees to be pleasant and treat the elderly residents well. In the long run, I would not recommend sending any of my loved ones there as a long term or short term solution and would highly recommend that if you are thinking about this place for an elderly loved one, please visit them first when going your research. Although it is located in a nice part of town, surely there are other centers I would consider first.

My 86 year old Dad was taken to this facility for physical therapy. He arrived early afternoon from…read morethe hospital. We arrived at 3:30 pm only to find him in a dingy, dirty room. The facility smelled like urine and feces. Upon entering his room, he had a very noisy oxygen machine that had no water hooked up and he had a small container of tea that was "sweetened" with ? I took it to the nurses station and asked what kind of sweetener it was as he's a diabetic. They DIDN'T know so I asked for a cup and some thickener and some water as the elderly need this to avoid aspiration. They said that the kitchen staff takes care of that. Really? The man has been here for 3 hours with nothing to drink and he's thirsty. They finally brought him a container of no sugar thickened drink with NO cup to drink out of. There were red flags going off every minute he was there. My husband finally said we can't leave him here. I left and got his vehicle as we traveled from Michigan and didn't have room in our car for him. He signed the AMA, whatever that is and he did NOT get a copy of it. I talked to his nurse and she arrived at work at 3 pm and NEVER read his chart. It was 4:45 pm. He was dressed and ready to go when I got back. We asked if we could use a wheelchair to take him to the entrance and the nurse said NO! He signed the AMA and he couldn't use any equipment. What the hell! My Dad is on oxygen and is 86 years old! Luckily, I brought his portable oxygen unit and his walker. He had to walk out. I would NEVER take anyone to this uncaring, uncompassionate, unprofessional facility. He is strong enough that he didn't need their services. Thank you Jesus for my Dad's strength. Stay far away from this place.

I was referred to physical therapy by my orthopedic doctor. Dr Young told me I had a herniated disc…read morein my neck that was causing my shoulder pain due to a pinched nerve. All I knew was I wanted to feel normal again. I went to physical therapy twice a week for three weeks. Joanne was my primary physical therapist with Rachel helping me as well. Each physical therapy session started with heat, then a massage followed by neck stretches and eventually resistance bands to help build strength. I was also shown some neck stretches I could do at home. After three weeks I'm not back to 100%, but I am 90% better. I am very thankful to Jacksonville Orthopedic Institute Rehabilitation for helping me heal;)

I am very thankful for Dr. Timothy Hastings & Tanner Waterman PA. Both have given excellent care,…read moretaken time to listen and provide gentle procedures. I left SEO after ten years because of declining patient care: long wait times, lack of communication & care. JOI has made a difference in my pain level from patella femoral arthritis due to an amazing monovisc gel injection. They even found a work around to save me $1K as my insurance wouldn't cover the gel. I only wished the gel would have lasted longer than 4 months! But everyone's body is different.

Amazing staff the food was not great but the freedom was amazing aswell as the activitiesread more

Phenomenal experience…read more From the first phone calls to do my intake by John H. And Terresa I felt heard, welcomed, and reassured that the staff on site at Tides Edge Detox (first 30 days) followed by Beaches Recovery (PHP) (day 31 to typically day 90 or 120 totally based on the individual) had the resources and expertise to enable smooth, medically assisted detox, followed by a five star level of treatment, that would allow me to get back on my feet living healthy, happy, and sober. I received help with my flight from California to Florida, a ride from the airport to the facility, incredible treatment from Medical and support staff, catered meals, large flat screen TVs in the incredibly comfortable rooms, a case manager, therapist, yoga instructor, physical trainer, guided meditation, pickle ball, football, bad mitten and surfing, creative writing and art classes and so much more‍‍ Once I made it to Beaches Recovery (PHP) I couldn't believe I was being taught to Surf and loving every second if it! I'll be taking by newfound surfing skills back to California with me! If you're serious about saving your life and having the tools Necessary in order to continue living your best life this is 100% the place for you. I honestly didn't want to leave and made relationships I never could have dreamed of. Thank you thank you thank you Beaches Recovery and Tides Edge I hope to come back and speak as alumni when the time is right

Cypress Village is lovely . There's always something to do and you can tell the staff really cares…read more. Jennifer Peterson is one of the sweetest people I've ever met .

Starting with Charlie Farrell, Retirement Counsellor, and then Ty Morgan, Executive Director, you…read morecouldn't find a more welcoming introduction. My dog Gracie also loved the welcome: tail wagging! So we'e moving in about 6 weeks!

The were amazing the staff all had experience in addiction and were easy to relate to and willing…read moreto go above and beyond. The food was not so great that's why they didn't get 5 stars.

Phenomenal experience…read more From the first phone calls to do my intake by John H. And Terresa I felt heard, welcomed, and reassured that the staff on site at Tides Edge Recovery had the resources and expertise to enable smooth, medically assisted detox, followed by a five star level of treatment, that would allow me to get back on my feet living healthy, happy, and sober. I received help with my flight from California to Florida, a ride from the airport to the facility, incredible treatment from Medical and support staff, catered meals, large flat screen TVs in the incredibly comfortable rooms, a case manager, therapist, yoga instructor, physical trainer, guided meditation, pickle ball, football, bad mitten and surfing, creative writing and art classes and so much more‍‍ If you're serious about saving your life and having the tools Necessary in order to continue living your best life this is 100% the place for you. I honestly didn't want to leave and made relationships I never could have dreamed of. Thank you thank you thank you Tides Edge I hope to come back and speak as alumni when the time is right

I have Pat handling my PT and he has listened to me when I tell him what is working and when I feel…read moreit's too much right now. He is very encouraging and my exercise is definitely better.

We take our 3 year to speech therapy and occupational therapy at this location and they have done…read moresuch an excellent job. The entire time our son has such a fun time that he asks to come to the appointments. They allow them to learn and develop skills but the children just think they're playing. The staff really develop a bond with the kids that's hard to find at most places. The building is a bit on the older side but they have a cute play area for the kids to entertain themselves in while they wait. Even with insurance it is a bit on the pricey side but well worth it!

Core Essentials and all of the employs and professionals are EPIC! They constantly go above and…read morebeyond to help their patients and clients. This approach to health and wellness is not always prevalent........but emphasized in the forefront of everything with Core Essentials. The BEST! Thank you for everything. Angela/Wanda

Great people. Friendly staff and clean nice office. Highly recommend Jess and Alicia both are very…read moreprofessional and knowledgeable.