I went in to purchase a pre-order of a 2 g brick legacy series cart all in one. I purchased the…read moreitem and once I went to my car, I realize that they put in the old model of the brick, trying to sell it to me as if it was the new one I of course, went straight back in asking for a refund for the item being that it was not the item I purchased. They told me that it worked perfectly fine and that they would not offer me a refund for the item I did not purchase. The manager also was making me feel like this was no actual issue and that I was being irrational. I have been a weekly customer at this store for over three years to be treated this way is unacceptable.

I believe the staff is nice , providing a quick and easy service. It's best to place an order…read moreonline if you're tryna be quick but other than that walk in and you'll be able to place your order in person. My recommendation is buy stuff during sales to get your money's worth, check online before going. I will say products wise is a hit or miss sometimes there's a lot then there's barely anything but wait till they restock!

Personally, I find this establishment to be one of the best dispensaries in the DMV area…read more Constantly good deals, and a nice staff that always offers help. This is my primary store of choice and despite what I may dislike about the store, I do come back. There are times where the shop does experience a lot of traffic and can take up to 40 minutes to finally get to the counter! I've been coming to this shop since they were known as Harvest and there have been notable changes in how things are run - Some good, some bad. But none of these changes have focused on trying to remedy the traffic problem. I get it, sometimes it can't be helped. However, I saw another review mention the introduction of kiosk... knowing the space available in the store that may not be possible, but I do believe something needs to be done (this is what really made me leave a review). Words cannot explain how annoying it is to wait over 30mins for product and having that time extended because medical patients must be seen first and 1 or 2 just walked in right as it was your turn up next . As a regular customer, if there's anything I would want to see fixed, it's that! It would also be nice to allow us as customers to view daily deals at least a day before hand. From what I've seen, there are many deals that are recurring and happen seem to already have their own schedule. For example spending a certain amount on Wednesday gets you a chance to spin the wheel. Thats been going on for months if not over a year! If that's something that always happens I don't see why it can't be added to the website as something customers can see. Lastly, when it comes to payment. For a long period when you use your card to pay the system would round the total to the nearest 10th dollar (I.e if total was $32 you would pay $40 on card + 3 withdrawal fee). I believe at the start of the year this changed to rounding to the nearest $5 ( $32 total to $35 total) I really liked this change but it seems to have been short lived as the system has gone back its original rounding. Not sure the reason but there is someone who would like to see that come back. To those wondering, yes, they give you the difference back in cash but I just find the rounding to be a little high. This all comes from a regular, love all that y'all do but would love to see some changes made.

Rockville Pike location., went today after lunch with my brother , fellow at the front desk did not…read moresay hello or even acknowledge us as we entered. once inside it was not busy, a few other customers. I asked the bud tenders to recommend some top shelf weed and two of them just shrugged like I don't know. After a few minutes I settled on a cart and bud tender went to get it but never returned , literally , and after about 20 minutes we left without making a purchase nobody acknowledged us as we left, the entire experience was 100% bad and off like no retail experience should be that unpleasant. we went around the corner to Liberty cannabis dispensary and had a pleasant experience. Trulieve sucks!

I had an issue already knew the issue could have been honored and solved differently, always check…read moreyour amount of purchase some budtenders can be stupid as for not double checking as for the one that helped me out and who ever was the manager on duty the following day, long story short I end up paying extra for the other 2 remaining amounts, they could have sold me one amount for less price equaling for 2, but i left it at that to see how stupid they think people can be watching getting hustled they made it seem that they give you a better deal an extra 5% discount when pretty much just peanuts.

Friendly Staff, Consistent Availability, Good Selection, Maybe The Widest I've Seen So Far.read more

PLEASE DO NOT BELIEVE THE FALSE NEGATIVE NARRATIVES! Taste Budz is great! Customer service is more…read morethan immaculate & their prices are the best in the city . That's why everyone always comes back ( the haters included ) ! The budtenders vibes are to live for ! Not only do I catch a good vibe they are also knowledgeable on their products & very helpful when it comes to getting my profile set up ! Hands down best shop in DC PERIOD! And the aesthetic is very pleasing and clean !

Decent customer service, nice location. Top shelf flower smell is muted, small buds, very frosty…read moreand well hydrated. They also had no idea on the terpenes which is odd, and only had one top shelf option. No data on the flower besides Sativa, hybrid, or indica. Overpriced and could be higher quality. Would try a different store if you're looking for actual top shelf with a decent collection.

They have such a crappy Payment thing with the Liberty Wallet! My God how awful! Just one thing…read moreafter another - payment stuff gets deleted, history doesn't show, have to re-enter bank info every time!

Everything about this transaction was good. I ordered on-line the night before. The next morning…read morethey texted me to pick it up. Inside the shop, everybody was nice, for want of a better word. The line was short and the order was ready. FWIW, their prices seemed good. I'm an old guy, so bear that in mind for this next comment, but to me, the whole vibe of the place was one of a pleasantly business-like establishment. And I really appreciated that. For example, neither the dispensary nor my package reeked of dope, which was a nice change from the last place I tried. I will definitely come back. I'm just a boring old guy who wants to buy some weed, at a reasonable price, with no drama and no surprises. This is a good place, if that's the transaction you're looking for.

Excellent resource of information. As a Virginia resident I was not eligible for this services of…read morethis practice; yet the went above and beyond in striving to answer any questions I had for them. Potential patients in Maryland are fortunate to have access to this medical practice.

Dr. Cohen is great! He made the process of obtaining my mm certificate very easy. It was a pleasure…read more& I have been sending my friends his way :-)

Great Service and I want to send a Shout out to Melisa for resovling a few issues that I had…read more Melissa has a happy voice and a caring person over the phone. She made my day! Thank You for your services and I thank the guy that delivered my products. I forgot his name.

This is a great establishment with World class customer service. Liz, Nikki, and DW. They are…read morereally supportive and it feels like a wellness priority.

Always great service there. I hope it opens again as advertised. This is my go to storeread more

This Shop is absolutely amazing. The edibles , flower, pens, even the psychodelics are all top…read morenotch! The team here is well informed and courteous! Best shop in DC hands down! And it's affordable!