I believe the staff is nice , providing a quick and easy service. It's best to place an order…read moreonline if you're tryna be quick but other than that walk in and you'll be able to place your order in person. My recommendation is buy stuff during sales to get your money's worth, check online before going. I will say products wise is a hit or miss sometimes there's a lot then there's barely anything but wait till they restock!

I went in to purchase a pre-order of a 2 g brick legacy series cart all in one. I purchased the…read moreitem and once I went to my car, I realize that they put in the old model of the brick, trying to sell it to me as if it was the new one I of course, went straight back in asking for a refund for the item being that it was not the item I purchased. They told me that it worked perfectly fine and that they would not offer me a refund for the item I did not purchase. The manager also was making me feel like this was no actual issue and that I was being irrational. I have been a weekly customer at this store for over three years to be treated this way is unacceptable.

Personally, I find this establishment to be one of the best dispensaries in the DMV area…read more Constantly good deals, and a nice staff that always offers help. This is my primary store of choice and despite what I may dislike about the store, I do come back. There are times where the shop does experience a lot of traffic and can take up to 40 minutes to finally get to the counter! I've been coming to this shop since they were known as Harvest and there have been notable changes in how things are run - Some good, some bad. But none of these changes have focused on trying to remedy the traffic problem. I get it, sometimes it can't be helped. However, I saw another review mention the introduction of kiosk... knowing the space available in the store that may not be possible, but I do believe something needs to be done (this is what really made me leave a review). Words cannot explain how annoying it is to wait over 30mins for product and having that time extended because medical patients must be seen first and 1 or 2 just walked in right as it was your turn up next . As a regular customer, if there's anything I would want to see fixed, it's that! It would also be nice to allow us as customers to view daily deals at least a day before hand. From what I've seen, there are many deals that are recurring and happen seem to already have their own schedule. For example spending a certain amount on Wednesday gets you a chance to spin the wheel. Thats been going on for months if not over a year! If that's something that always happens I don't see why it can't be added to the website as something customers can see. Lastly, when it comes to payment. For a long period when you use your card to pay the system would round the total to the nearest 10th dollar (I.e if total was $32 you would pay $40 on card + 3 withdrawal fee). I believe at the start of the year this changed to rounding to the nearest $5 ( $32 total to $35 total) I really liked this change but it seems to have been short lived as the system has gone back its original rounding. Not sure the reason but there is someone who would like to see that come back. To those wondering, yes, they give you the difference back in cash but I just find the rounding to be a little high. This all comes from a regular, love all that y'all do but would love to see some changes made.

Rockville Pike location., went today after lunch with my brother , fellow at the front desk did not…read moresay hello or even acknowledge us as we entered. once inside it was not busy, a few other customers. I asked the bud tenders to recommend some top shelf weed and two of them just shrugged like I don't know. After a few minutes I settled on a cart and bud tender went to get it but never returned , literally , and after about 20 minutes we left without making a purchase nobody acknowledged us as we left, the entire experience was 100% bad and off like no retail experience should be that unpleasant. we went around the corner to Liberty cannabis dispensary and had a pleasant experience. Trulieve sucks!

I had an issue already knew the issue could have been honored and solved differently, always check…read moreyour amount of purchase some budtenders can be stupid as for not double checking as for the one that helped me out and who ever was the manager on duty the following day, long story short I end up paying extra for the other 2 remaining amounts, they could have sold me one amount for less price equaling for 2, but i left it at that to see how stupid they think people can be watching getting hustled they made it seem that they give you a better deal an extra 5% discount when pretty much just peanuts.

Friendly Staff, Consistent Availability, Good Selection, Maybe The Widest I've Seen So Far.read more

They have such a crappy Payment thing with the Liberty Wallet! My God how awful! Just one thing…read moreafter another - payment stuff gets deleted, history doesn't show, have to re-enter bank info every time!

Everything about this transaction was good. I ordered on-line the night before. The next morning…read morethey texted me to pick it up. Inside the shop, everybody was nice, for want of a better word. The line was short and the order was ready. FWIW, their prices seemed good. I'm an old guy, so bear that in mind for this next comment, but to me, the whole vibe of the place was one of a pleasantly business-like establishment. And I really appreciated that. For example, neither the dispensary nor my package reeked of dope, which was a nice change from the last place I tried. I will definitely come back. I'm just a boring old guy who wants to buy some weed, at a reasonable price, with no drama and no surprises. This is a good place, if that's the transaction you're looking for.

Ive had my medical card almost 7 years, I like high THC, doesnt matter what product it is as long…read moreas I, almost forget the terrible pain I have from a tractor trailer accident in 2007 which left me a cripple. I like this dispensary been coming last 2 years before that it was Gleaf, but Gleaf has gone corporate, with lower than industry thc wholesales, people suggest trulieve, but that company bought out harvest and is also a standing in line forever dispensory as they only have 2-3 ppl working at once , most of the time (mornings M-F) and not a high selection of quality enjoyment, its whatever you enjoy, all Im saying is this place is awesome, try it

Well organized store. Good customer service and good quality products! Keep up the good work!!read more

Add this to my list of Maryland dispensaries that are a little bland. While I appreciated the help…read moreof the budtender here, most of their deals aren't that great and the entire environment is just far more sterile than I would like to be in. They carry very similar products to other Maryland dispensaries. They do have some specials, which I think are a little bit better than some other places, but it's nothing like what you will expect in DC when things are not shut down or other states. They also do not offer first time customer discounts, deals, or anything else. I spent roughly $70 on two eighths. I was in a pinch, so it made sense to do so. But really, if you have a plug, that's probably a better route.

Keep away from this place, wouldn't accept a cartridge that didn't work. A $60 + tax cartridge that…read moreis dead weight. The manager and customer service was total evasiveness. They make rules for receipts when it's literally in their system and tell you to go to the manufacturer. Never heard of unworkable carts in CA, but this is the model for these guys and they are ok with that follow through. Go to Rise or somewhere where they aren't making unnecessary obstacles. They sell unworkable and defective carts enough said

Amazing feeling and experience everytime. From the warm and friendly vibe when you check in, to the…read morestreamline process of checking ids and providing products. Today I came in and picked up my order and again amazing experience, but this time even better. As I got back into my car I broke my vape battery. I decided to accept defeat and came back in to purchase a battery. Again I was greeted wonderfully and this amazing human, Sam offered to replace my battery for me to help me out. This made a huge impact to my day! I appreciate this kindness sooo much because my pen is my lifeline to helping me manage my pain. Thank you so much, you are awesome and I highly recommend sweetspot. Great variety of products and friendly people!

Terrible recent experience. Apparently they have changed their policies because in the past they…read morehave always been helpful but these new employees are not. Bought a vape that tastes like burnt coil and is incredibly harsh. Called them in less then an hour after purchase to hopefully exchange or return but I was told they can't help. A burnt coil taste upon opening sounds defective to me but apparently not to them.

every dispensary is gonna suck and be greedy so o give it a high fairing knowing this. they have a…read morefew solid tenders here! the white dude who likes GoGo and Wayne in particular, others have been ok. no complaints. lower prices. Win. if it's ok to have a dispensary at all, that's another topic.

This place.... Ok so I stopped in here and there was just…read moreONE cashier working. When I inquired about the lack of cashiers. One lady came out the back room saying that she is coming Back from her lunch early to get the line down. This made No sense because it wasn't even 11am (back from lunch) who is she fooling? I got out of line and went on over to "Zen Leaf" it's right on Wisteria lane .... About 2 mi away. Bloom has got to be THE most Ghetto dispensary ever. First it was the loud ass music, now it's the attitude of the workers. Just head on over to Zen Leaf.....much more professional.