Had a wonderful experience at Madewell for my last minute Christmas shopping. I was looking for new…read moreclothes for myself and my sister and I just love the quality of jeans by Madewell. Rachel helped me during my shopping experience as I was looking for jeans for my younger, trendier sister who hasn't purchased any jeans from Madewell before. I am always impressed by the quality, style , durability and comfort of their jeans. Highly recommend this store!

Phone customer service was VERY disappointing. I have order Madewell jeans in the past and they…read morewere excellent. So, I recently ordered 3 more pairs. The sizes were wrong (mislabeled). They refused to give my money back or exchange them because they were sale items. There is no excuse for a company not to honor their products when it is their error. Be aware when ordering their products online.

Johnston & Murphy Shoes is without a doubt my go to place for anything "shoe." There is a reason…read morewhy... All their products are fabulous. From their dress shoe to the casual shoe and even their specialty waking, boots and slippers. They seem to have it all and with lots of quality. J&M is conveniently located in the Roosevelt Field Mall which is just a 10 minute drive for me. The store is large enough to have a great inventory and not that large that you can't maneuver through. It is bright and clean and easy to peruse the inventory. You simply pick out what you like and there are usually one or two people to get your size, make alternative suggestions and help you through the checkout process. They also have a nice supply of shirts and accessories. This is a ones stop shop with quality merchandise. KUDOs to the team at Johnston & Murphy Shoes

I've never visited a Johnston & Murphy before. Actually, I don't think I really knew they had…read moreactual shops---and I had no idea they carried women's clothes! My wonderful boyfriend is currently on a shoe kick so he asked me to come in to take a look at a beautiful pair of deep, dark brown suede boots with the toe and heel scuffed (the current trend---I don't know why the heck they had to scuff 'em! Makes them look used!), retailing at $200. The store is nicely decorated with that old money, Upper East Side vibe--on one side is women's and on the other, men's. Red suede chairs allow you to sit and try on shoes. But the store isn't solely shoes---they do have clothes for both sexes, not to mention some very nice accessories. And while Johnston & Murphy seems to be for those who work in the financial services area (and almost on par with Cole Haan's merchandise), there were a few more funky pieces---the boots my boyfriend was eyeing, as well as a red patent leather handbag. We sat and waited a good while for someone to help us with shoes. There were 2 or 3 other customers and only one salesperson. I thought perhaps this was a symptom of the economy---stores cutting back on staff. So we sat and waited until the salesperson, Gus, could help us. In between helping another customer, he asked for the shoe size needed, and brought us one--I said ONE--shoe to try on. Um, who buys shoes by trying on ONE? Well the one didn't fit. So we waited to get his attention and asked for a different size. Again, we were given ONE shoe to try on. Is this some kind of trick to get us to buy---again, economy related? Gus was now running around the store, ringing up customers, answering others' questions. I sat there and thought, "Okay. He's busy. He's the only one here. (I see one is a common theme.) We'll just wait." Well, this was a mistake. As if we hadn't had enough nonsense, Gus now gives us his full attention. He measures my boyfriend's foot---and since my boyfriend's a drummer, he has foot issues and usually gets his shoes a size bigger to accomodate. Aggressively, Gus starts going on about how he's sold shoes for 28 years and how my boyfriend doesn't need a size bigger; he needs a wide. Since we know which size is too small and too big, Gus says to buy the shoe the size in between from him today without trying it on because its out of stock--they have it in wide, but not in store. He'll order it for us and have it shipped to us and if we don't like it, we can return it to the store. "If you don't like it, I'll take the blame," he said. Dear reader, this went on for about 5 minutes straight with him telling us to buy it from him today. Absolutely ridiculous! I even offered that since we had to come back next week "to pick up a frame I was having engraved" (wink, wink), if he got the shoe in, we would come in and try it on! But as I mentioned earlier, this incident was economy related. :/ When we left, my boyfriend got on his iPhone, checked the Johnston & Murphy website and called their locations for the shoe in a wide in his size. Turns out the shoe DOESN'T COME IN A WIDE!!! Now I don't want to call anyone a liar, but if you go in and see a guy named Gus, don't say I didn't warn ya! Store is accessible, but around the clothes, it's a bit tight. I'm giving the store 3 stars based on quality and product. Minus 2 stars for Gus and the nonsense!

Have come in multiple times over the past year, staff is always helpful and friendly. Good quality…read moreand price.

Not a bad store, decent suits, shirts and accessories and pretty good prices...But...Beware! There…read moreis an obsessive compulsive Manager there (older woman, dark hair)...She will not leave you alone! Even after I politely said, "I'm fine" and indicated I did not need help, FOUR TIMES, she till followed me to the dressing room, hovered over me, made purposeless suggestions, and generally took in my every move as if she expected me to steal something. I don't know if she has I have a commission quota or is just truly compulsive, but, her behavior, and BTW it wasn't the first time, completely ruined my shopping experience at what is otherwise not a bad store. By the way, if she's not around, the young guys there are always helpful.