Always have the best shopping experience here. The staff are actual outdoors people who can provide…read morefunctional advice on the products and helpful tips. They are aligned with the brands ethos and this location has many events through out the year including free repair days for your gear. Such good sales/prices on Patagonia gear here! We shop here all the time and can always find what we need at a good deal.

Nice location to visit and browse while in SC. Store is clean with a lot of selection that isn't…read moreoverwhelming. Some current inventory with previous seasons. Some additional, some at almost full price - but didn't really check those out. Great deal on a mint green 3/4 zip fleece $23!!! It's one of the few outlets of Patagonia. The other one I've visited was in Reno. Customer service - not so much in terms of hellos and how can I help you - and that's fine.

Ever since I bought and maintained a CA fishing license a few years ago, I go to BPS to for most…read more of my fishing needs. With rows and rows of tackle, I am able to find most lake specific lures, weights, bait, hooks, etc. Sometimes I have to go to the store at the lake itself and get even more specific items, but BPS usually has what I need. Whenever I enter the store, the personnel always ask if I need help or direct me to the area where more specific help can be found. Moreover, the store is dog friendly and has dog treats at the ready. Occasionally, BPS will host a Monday club night whereby if you are a BPS club member, you can stand in line to get a light meal and enter a raffle to win items, but I recommend you go early and stand in line or else there will be no more food left.

I used to enjoy shopping at Bass Pro Shops, but my experience with the Bluegreen Vacations…read morerepresentatives inside the store has completely changed my opinion. They approached me and pressured me into listening to their sales pitch, and it felt like "no" was never an acceptable answer. The entire interaction was uncomfortable and extremely pushy. After signing up, I did more research and realized it wasn't a good investment for me, so I canceled months ago. Unfortunately, the unwanted contact hasn't stopped. I continue to receive spam calls, and when I tell them I'm not interested, they often end the call abruptly only to call again a few days later. It's become incredibly frustrating. Bass Pro Shops should reconsider allowing this kind of aggressive sales tactic inside their stores. Customers come to shop, not to feel pressured into vacation ownership presentations or deal with persistent calls long after they've declined. Because of this experience, I no longer plan to shop at Bass Pro Shops. It's disappointing that one partnership has negatively affected what used to be an enjoyable place to visit.

Good for nothing store for people who only care about fashion, had to make a whole account to say…read moreit. No bike parts at all other than tubes, no fishing out actual out door gear, they didn't even know how or what a fishing license is and how to print it.

Horrible customer service. Wanted to exchange a Stanley that…read morewas gifted and was offered $2 for it because that was the lowest it's been for the last 90 days. Absolutely ridiculous! where can we get a Stanley for $2? Save your time and money, shop elsewhere...specially if it's a gift for someone!

I visited the Santa Cruz REI on a Monday around 7pm. The store was a little busy, but I was…read moreimmediately greeted by someone friendly at the registers, which made me feel welcome right away. I wandered around for a bit and appreciated being able to browse on my own before heading back to the register to ask for help. I wanted to try on the Osprey Fairview and Sojourn packs with weight added so I could get a realistic feel for how they'd carry. I was directed to the fitting counter and met Kira -- and she is amazing. To give you an idea of how much she was juggling: she was already helping another customer with a backpack fitting, assisting me, and keeping an eye on two additional customers on the floor. Despite being clearly busy, she was calm, attentive, and intentional with each of us. She truly took the time to understand our individual needs and concerns. When I explained that I wanted to try the packs with added weight, she suggested going through a proper fitting to ensure the best ergonomic setup. While the Osprey fitting didn't go as planned Kira immediately shifted gears and offered an alternative option without hesitation. She was incredibly supportive, validating, and encouraging throughout the entire process. What could have been a disappointing experience turned into a positive one because of her empathy and professionalism. I cannot recommend her enough for anyone needing backpack fitting support or guidance. She went above and beyond -- truly exceptional customer service. Please give her a raise. She absolutely deserves it.

Another trip in, another terrible customer service experience. There is no one available and one…read moremust search for assistance to open a fitting room. Employee - "Are you staring at me because you need a fitting room?" Me - "yes. It's not an efficient system." "It's not efficient for any of us!" Haha thanks for the help dude. I found everything on my own just fine. Sorry to bother you...

For the first time, we decided to rent ski clothes instead of buying and we couldn't have been…read morehappier. It was very cost effective and IMO it works incredibly well for families with growing children. We were going in a last minute trip and I was able to find everything I needed for a very reasonable renting price and just needed to spend a few minutes inside the store. Staff was super helpful guiding me through the process. This is my favorite Sports Basement location. Highly recommend!

I unfortunately didn't take any pics in store today, but I highly recommend this store. They always…read morehave great deals going on. The main guy who helped us today, Rudy, was an absolute sweetheart. He works in the shoe department. He made our experience so amazing!!! We signed up to be basementeers today and it's already so worth it for only $25! Love this location and love Sports Basement! Awesome!

With 3 sons serving in our military it's nice to stop into a surplus store for a bit of…read morememorabilia, Americans and a peek into history. This place had a little bit of everything military and tactical. The staff was friendly , helpful and things were easy to find which isn't typical for a surplus store. I didn't get too many photos of the inside as I wasn't sure what was allowed but the outside antiques and statues were worthy of posting. Cool stop.

Neat place. Great knife selection just great selection all around. Old surplus new surplus and…read morefriendly well spoken employees that know their stuff and have worked there since I was a kid. I remember visiting this place in 98 and the same wonderful woman worked there. If you look around you can find anything from fairly priced rare knives (WE knife company benchmade ) to super inexpensive surplus goods ! Definitely worth the visit and it's super easy to find!

Fantastic selection, great service, friendly people, I'm impressed…read more Also they run a Wednesday at 6pm run club which is fantastic!

Great store with a wide selection of gear and accessories! They have shoes and footwear for…read morerunning, hiking, and other outdoor activities, along with running vests and plenty of other essentials. The ladies working there were very friendly, welcoming, and helpful, making it easy to find what we needed. They do close fairly early on weekdays, so plan your visit accordingly. It's definitely worth checking out!

OK II have ordered many things successfully from this site,…read morevery pleased with the merchandise that they sent

went about 3,4 days to buy ammo and it went very well. I go in yesterday to buy some more ammo and…read moregot denied by the STORE Manager simply because my name was too long and they did not want to run my name at all as i told them it needed to be ran a certain way in the system or else it would not go through. I told them I had no problem paying the $5 fee as they told me there's a chance it might not go through. Told me to contact the DOJ, which I did that's why I told them it needed to be ran a certain way.