The store has a huge inventory and great selection. The service was great too- I had tons of…read morequestions and the employees even brought out the size I needed from the back-which I didn't expect at an outlet store. We were happy with the service, selection and value of the coats we bought. We look forward to returning

60% off the entire store today. Had a great experience here…read more Friendly team members. Pet friendly. Clean dressing rooms. Tons of coats. Slim selection on many other items as a result of the sale I'm sure. Could barely find sizes medium and large for women's but no shortage of Small, XS or XL. Really great selection of shoes and accessories for men, women and children. Terrific shopping. Grabbed a few hoodies, gloves, a pullover and some beanie hats as gifts for my nieces. I thought the dressing room was really cool as the exterior walls have artwork that delivers a history lesson about the business. Very cool.

First time coming here and it was a great surprise! Everyone is very welcoming and pleasant to deal…read morewith. Prices are reasonable and affordable. Came here for fishing poles and the variety was great! Spent less than 70 bucks for 2 compact ones. Was here during Memorial Day and it was not crowded at all. My only confusion was the exit line as they had to guide us around to it, nevertheless it was a good experience! Will definitely come again

Amazing store and staff. Always our first stop when heading out on a fishing trip. I am not a…read morehunter, but they are also well into hunting gear.

great store , knowledgeable staff, sometimes prices are alittle high but then again they are not a…read moresuper chain store. Great selection of new and used fire arms, archery, and tackle. you can get your hunting, fishing, and even your dog's license their

I was really surprised at the amount of clothes they have in here…read more Definitely a lot of the DSG brand. However if you like Calia I felt there was a few racks of finds. Didn't find much adidas clothing on the women's side. Lots of Nike too. The shoes are where it's at. I'm an Adidas fan and there were loads and the sales were great! This place is easy to get too.

Many people in this store with no masks. I mentioned this to the store manager who told me there…read morewas nothing he could do. He told me there was no point in confronting them as they'll just tell him they can't wear the mask for medical reasons. However it was obvious he had no intention of asking them. He then wanted to offer me - a mask wearer - curbside pick up and online purchases. THIS SHOULD BE OFFERED TO THE NON MASK WEARERS as they ask them to leave the store. You can read it here in the government guidelines I found easily online. What is point is having a sign if the company refuses to at least try to enforce it? Have they not trained their employees in the danger they are putting their customers AND employees in? Have they not given them sufficient information to offer curbside pick up to those who refuse or can't comply?? I will never shop at this store again. Incredibly disappointed.

Excellent service, prices and selection. Only place that I would shop for skis and apparel. Great…read morecustomer service.

Bought a few things here, great staff and very helpful, worth the drive from NoVA. i will be back.read more

Wonderful experience! We had a great time here! The service was super friendly and we will…read moredefinitely be back!

They have great gear!! The staff is super friendly and helpful! There's usually a great selection…read moreto choose from, with the newest technical gear you need. Shoe selection is great

Why I shop online…read more I've used a wheelchair for over 40 years. I like shopping locally. I'm used to people talking down to me, treating me like a non-existent black hole. I'm used to people being mean, rude, and condescending. I get that. I live with that. Yesterday I went into the Mountain Trails store on the Loudoun Street Mall. I've shopped there many times before. The help has always been kind. I use a service dog. He's well trained. He's been in many local stores including the Mountain Trails store. Just this week I spent over $100 in the Mountain Store. Yesterday was one of the most embarrassing episodes of my life. As soon as we rolled through the door a demonic old man began screaming at my dog to get out of his store. "This is my store, and that dog needs to get out", he yelled over and over. He never spoke to me and never used a civil tongue. It was as though he was possessed, screaming, "This is my store, Get out of my store." He was a cretin-like creature spewing a litany of embarrassing, abusive, demeaning shouts that drew the attention of everyone in the Mountain Trails store. Now, he could have come to me expressing his concerns, but he was unable to look me in the eye and speak to me like I was a normal human being. He just kept screaming at my dog. I did what I always do in the face of ignorance, I ignored him, hoping he would just stop. I went to the counter and bought the one object I came for. I paid, and I left. I will never shop at the Mountain Trails again, and I encourage everyone with a disability of any kind to avoid shopping at Mountain Trails on the Loudon Street Mall. Save yourself the embarrassment of the screaming, humiliation, and sadness of this old man. The old man was unable to treat me like the good customer I was. I pity those, like this old man, who harbor, tolerate, and practice such discrimination against all who are different. It is his store as he made perfectly clear and I was unwelcomed. How unfortunate that such bigotry against all who are different gets celebrated. Amazon never sees my wheelchair, my dog, or my disability. And, that is why I will be shopping online. Oh, and it's cheaper, delivered the next day, in any size, color, make or model that my heart desires with a 5% discount every day.

Jim was very helpful in giving me advice for building my AR. Wasn't trying to con me into…read moreoverpaying or anything as the options they had in store were higher end and he knew I was trying to budget strictly since it was my first AR. They also have a good selection of parts and accessories to choose from, so it's 5 stars for me.

Terrible service, young kid employee that has 0 respect for customers. Refused to help an 76 yr…read more old veteran with filling out forms on a computer , because he was busy playing with his phone and I was the only one in the store . Talked to other friends who are also veterans who told me the same thing , they and myself will never walk in that place again. Being a decorated American veteran and war hero being being disrespected by a little punk who would rather play on his phone than make a sale , so I walked out and bought the firearm I wanted at another store .

Excellent selection of sportswear for men and women. Attentive staff that know their sportswear.read more

Bobby knows how to treat his customers. Very knowledgeable and easy going. Doesn't mind answering…read morequestions. All around good place to do business. Tom in NC

If you buy a pair of shoes/boots make sure they fit PERFECTLY, because once you leave the store,…read morethey won't exchange or refund your money unless the problem you're having with the shoe is a mfg. issue. I spent $145 on Oboz shoes. The shoes felt fine in the store but after wearing them for a week I was having too much rubbing/friction below my ankle bone. I brought them back to the store hoping to exchange them for another model but all they did was stretch the shoe, which made no difference , and sent me on my way. I contacted Oboz but since I purchased the shoes at a retail store they or unable to help. They suggested going back to Trail House.

I bought a pair of Keen hiking shoes from the Trail House and within a year both shoes tore at the…read moreinsoles. The Trail House refused to replace or provide a partial refund for the shoes. I do not believe that a $200 pair of shoes used lightly to moderately should begin falling apart within one year, but apparently The Trail House believes this is perfectly fine.