I was greeted when entering the store. The young man jakob was very helpful with finding shoes I…read moreneeded. I definitely would go back and have told friends to go see him if they visit the store.​​

A pretty good selection of cheap and expensive shoes, including the pair that I'm currently wearing…read morethat was $30 more than what I paid for them a year ago. Quite a lot of men's shoes, which is always nice to see. All organized and on display.

Superb customer service. You just don't find this level of service too much anymore. We lost…read moresomething. I called & they didn't have it. 3 days later...they called.... they found it! We purchased 6 pairs of shoes and spent a ton of time in the store. Employees were friendly & helpful. Then went above and beyond for us!

Male, female and children shoes, boots glalore. All brands available with good pricing. Got one…read morepair tall riding boots $19.00 and one pair ankle dress boots for $39.00.

Buyer beware. This store does not honor their 30 day return policy. I bought a pair of boots…read morefor $150. Wore around my house for about 1/2 hr. Gave me a blister on my heel. Tried to return. To be told no because I wore them

I was looking online and in stores everywhere for a gift. I found it online at superstores.com I…read moreordered a men's wrangler sherpa lined denim jacket. The jacket is nice enough, although I estimated the wrong size. I have the receipts and shipping info to return it and get a full refund (within 30 days) or exchange. I wish I would've known they do not pay for return shipping. These days, that's a must!!! That's why I will not order here again. The people I communicated with via email were okay, just a little condescending about shipping. Shipping costs $13.91 to return an item!!! I'm so used to Amazon, I'll never shop somewhere without free shipping again! **Edit** Need to add that after returning my item, they only gave me a PARTIAL refund!!!! Nowhere on their website or in the emails exchanged does it say they will only give partial refund. I returned the item in perfect condition, with tags attached and within the 30 days required for a full refund. Shame on this store. NEVER will I shop here again!!!!

True that many stores have left and it is not the full great place it used to be. That is because…read morethe local town/county would not renew the Premium Outlets tax discount status ( shame, all that shopping especially from consumers being brought to area via charter buses would have dropped good money and sales tax into local economy). As a result the company just moved to Clarksburg to build a new outlet center closer to DC , Gaithersburg, ... Now with fewer shops, that means fewer shoppers browsing and buying, so difficult for remaining stores to sell enough and they will slowly move on.

On a trip so decided to stop in. What a huge letdown. Foodcourt-Beautiful building but…read morecompletely shut down. Many stores were shuttered. At one time it must have been a great place but now, another sad symptom of a declining retail hub. A definite future pass for me.

Very helpful staff. They held a pair we reserved on phone and special ordered another item. These…read moreshoes are expensive, but my wife stands for 12 hour shifts as a pharmacist and these are the most comfortable shoes around.

Pointed here from another local business....they had what I needed at a reasonable price…read more Why not 5 star? Was just short of that. Maybe they will get it the next time I'm at one of these?

It's almost winter time and we need to stock up. This store had several winter fleece on sale for…read more20. We racked up on a few fleece and jackets. I also bought some shoes I can use in the shoe. They are omni thermal... so we'll see how that goes. They were 25% off... nice. Finally a real deal. First time in this store and will definitely be back as it gets closer to winter time.