Northern Explorer Supply is the most honest and professional outdoor supply company I have ever…read moreordered from. They communicate openly and will not sell you something that is not right for your needs. I ordered a paddle board with very specific limitations. They wanted to make sure I was aware of these limitations and I would be able to use the board. What company risks a $1000.00 online sale...to a brand new client...that lives 13 states away?!?! Northern Explorer Supply does. This professionalism and commitment to their client to ensure they have best experience with their purchase has created a customer for life. I am already planning my next purchase from them.

Northern Explorer Supply was outstanding! Isaiah was instrumental in helping my husband and I…read moreshare our love for the beautiful upper York River region while our niece, her husband and children were visiting. His communication and timing to make our experience was as good as it could be. The equipment was perfect for what we needed. He carefully reviewed techniques, so that all ages were comfortable in how to have fun and be safe. Everything that we would need was supplied. The only work we had to do was paddle! We highly recommend to anyone and everyone of all ages to experience our beautiful York River region and using Northern Explorer Supply will guarantee a positive and enjoyable experience! Nancy and Steve Nadler York, ME

I am so grateful for the men who helped me find a pair of hiking boots! I really can't even…read moredescribe how kind and knowledgeable they were. I went in feeling really discouraged that I could find a pair of boots that could work for me and they just helped me and taught me about my boots and they turned my homelessness into joy in finding a pair that will work great for me! I cannot thank and Recommend this EMS more! Rock on my friends.

Had never been into one of these stores before so I was interested in checking the place out…read more Walked in and left. There was one lady that followed me around was peeking around the merchandise racks and wouldn't let up. I get it's your job have an idea of who's in your store but at that point where you follow and lurk that's when you lose people. The manager was also very rude and you could clearly tell the rest of the store took after him for their personalities. This store needs to really figure stuff out or they will be like the rest of the retail stores closing.

Completely unacceptable experience here…read more I was the only customer in the shoe department. I waited over twenty five minutes, hoping to try on several pairs of shoes in my size. Two young employees in the shoe department were focused on restocking; after fifteen minutes of waiting, I asked one of them for assistance. (I also heard on one of their radios that someone was waiting for assistance in the shoe department. That'd be me - the only customer in the shoe department.) The two young employees avoided eye contact and the one I asked for help from told me the other employee would help me - I waited another ten minutes and neither stopped restocking to help me. I felt invisible, and angry, that I even bothered driving the 30 minutes it took to get here. I was planning on buying at least two expensive pairs of shoes for the upcoming school year - but alas, I'll be looking elsewhere. Not sure if the pressure to restock is so great from higher-ups or if the two young workers were simply avoiding working with customers. Either way, I will NEVER be back in this Dick's as there is clearly something wrong in this location. Looking at the other Yelp reviews, I'm not the only one with a bad shoe department experience. What a shame.

There's a good selection of athletic wear, shoes, and equipment with lots of staff. I think the…read morebiggest challenge here is that a lot of the associates are young and maybe haven't received training on customer service and where everything is located in the store. As long as you know that, level your expectations and get what you need in store. Otherwise, order online.

Stopped into Nike while in the area, didn't find anything we wanted this time around but overall…read morepretty good size store. Staff were constantly restocking and organizing the racks. Well air conditioned, clean space. There was a ton of sneakers for men women and kids, with extra 40% off the wall pairs when we went in. Outlet prices haven't been like before but you can still find good deals! Air max 90s, lebrons, runners etc.

The store itself was clean, had good inventory, and a few employees were genuinely helpful…read more Unfortunately, a couple of others seem to develop a very strange attitude the second they see a customer getting a strong discount -- almost like they're personally offended that Nike is honoring its own promotions. During my most recent visit, one employee claimed my discount "wasn't showing up," even though I had already checked Nike.com before driving there specifically to confirm it was active. I also watched her click past the discount on the screen before suddenly deciding it "wasn't there." When I called it out, she denied it and immediately went to get a manager. Of course, the manager was able to apply the discount almost instantly. Then came the passive-aggressive comments implying it "might be because you have more than one account," despite the fact that I had already contacted Nike support beforehand and was clearly told it was not against policy. The entire interaction felt less like customer service and more like being interrogated for using a completely legitimate promotion. What's really baffling is the mentality behind it. Most businesses appreciate repeat customers spending large amounts of money in their store. Here, it felt like certain employees were actively annoyed that someone was successfully using Nike discounts exactly the way they were intended to be used. If employees are going to act personally bothered every time a customer gets a good deal, maybe Nike should stop advertising promotions altogether. Otherwise, don't make paying customers feel like criminals for using them.

We were around the area and my wife was in need of some new shorts. We suspected this would be a…read moregood spot to look and we were right. We were greeted upon walking in and they let us know everything in store was 50% off. In general I think Under Armour makes quality stuff that typically will last awhile. My wife definitely took advantage of the deal they were running and snagged 4 things for under $70 and one of them was suppose to be $60 by itself. We both will be keeping this place in mind for athletic wear needs in the future. Likely won't have the 50% off that often but if we are in the area we will check their offerings again. The only real negative I noticed was when we were waiting in the check out line, one particular staff member. The two cashiers were friendly and appeared to be working hard, but a customer checking out must have paid with a large bill and they did not have the correct bills for change in the drawer. Then I suspect a manager came over to assist and needed to go out back to grab the cash. Despite the ever growing line waiting to check out, the manager had almost no rush and very much took their time. Just a little surprised by this. Overall we will return and would visit this spot over other Under Armour locations.

Very nice location they had a youth section which I thought was great it made it easier to shop for…read morethe little ones the shelves were packed and workers were friendly lots of sales on all types of items

I recently had an issue with my bike and stopped into Colonial Bicycle Company without an…read moreappointment. Colin immediately stepped in, provided excellent product knowledge, and quickly fixed the problem. The staff is always friendly, helpful, and knowledgeable, and the store itself is clean and well organized. I highly recommend Colonial Bicycle Company for all your bike and service needs. Thanks again!

Great service . Always leave knowing they did great with my questions and what I neededread more

First thing to know about Papa Wheelies is that they straddle the line between "Cycling Shop" and…read more"Bike Store", meaning that these are people who take the sport seriously as enthusiasts, but not exclusively for the "serious cyclist type". This store appeals to both demographics, although the "everyday commuter" type might find the bicycles in stock to be on the pricey side. I do not fault the store, but instead greater consumer trends within the industry. The service is generally good and reliable, however certain times of the year service will be backed up (summer holidays).

I am an avid cyclist in road, mountain and gravel cycling, and Papa Wheelies has been my go to bike…read moreshop for a number of years. Their customer service and knowledge of all types of riders and bikes is why I choose to patronize them, as well as why I will send all my friends who I try to convince to get into cycling. They truly just want you to get the best bike for yourself. Not the most expensive or the flashiest bike. They know their stuff and they truly just want to match everyone to a bike that will make them happy and give them the best riding experience. Their repair staff is also top notch. I have had some whacky issues with my bikes over the years and they have solved them every single time. Several years ago, I purchased an Orbea mountain bike through them. Unfortunately, there was a manufacturers defect with the dropper post (not Papa Wheelie's fault - a manufacturing issue). The staff at Papa Wheelie's took my bike in and took care of the entire process in dealing with the claim and getting the part from the manufacturer and got me back on my bike quite quickly considering many of the parts were coming in from Spain. I am always team support your local bike shop, but I am specifically team support Papa Wheelies as your lbs, because they truly care. Yes, you can order a bike online direct from manufacturers, but nothing beats the experience of going in and working with the people at Papa Wheelies to figure out what bike works for you and making adjustments to that bike or getting a bike fit to make sure that it is the best possible machine you can ride. It's an investment and Papa Wheelies makes that process 100 times easier. Lastly, I'll add that bikes can be expensive. Tax on expensive things can be expensive. New Hampshire doesn't have taxes. Are you doing the math with me? If you are buying a bike for several thousand dollars in other New England states, you can end up paying several hundred dollars in taxes. You can avoid that by heading on up to beautiful tax free New Hampshire and buying your bike at Papa Wheelies.