Initial impression was very favorable. Will see the quality of repairs. Update to follow...read more

So the shop did good work, and they were through but they are little bit on the pricey side. They…read moredid work with me to correct the touchup. Dave is a nice guy. I would go through them again if I am using insurance.

I've had several vehicles worked on here. The price is exactly what i expected, the repairs were…read moredone timely(even with shipping delays), I had my Dodge done after a car plowed into the back, pushing the front into another car. That was a lot of damage, and it still was only a week or two. 100% recommend. Straight forward Honest Great value

Luv these guys :)) Cheapest calibration in the area and the staff give off a ton of positive energy!read more

We brought a car in we had recently purchased and Aron and the Nealy team took such great care of…read moreus!! Great and honest communication, good automotive service and amazing customer service. We will be back for sure!

I needed a pair of tires for my wife's KIA. Nealy Tire & Auto ordered them in for the next day,…read morecalled me to let me know they arrived early. I drove to the shop and they had me out the door in about an hour and 15 minutes. Hats off to Don and the crew! I will definitely use Nealy again when my other vehicles need service.

I am grateful and relived to have found JTCC! What a rare experience to have an honest and skilled…read moremechanic and his wife, Dorothy, is fantastic following up through-out the job. No surprises!! Very reasonable prices. Overall 10+ Great service on all levels‼ JTCC is our go-to for all car needs!

They are small business that gives you there full attention! The install they did for me was…read moreprofessionally done and on time and no extra charges like most places try to do! Good honest people. I'll be back for all my car needs. Highly recommend.

Fair prices. Honest information about the work needed. Always friendly. I highly recommend Chris…read more He's amazing.

Appreciate Chris and his team for always getting my car back up and running. If you're looking for…read moregood ,reliable, honest, fast service you are at the right shop would definitely recommend.

Excellent service, friendly people, and quality of work or how I would describe this business…read more Would highly recommend...

very professional , have gone twice and will continue because of the service and great…read morecommunication. they gave me options tried to be cost effective

Moving to Maryland, had to get my Inspection done for both Cars and i picked Fort Meade Auto…read moreCenter. Guy at front desk was very welcoming . Dropped my first car at 9 am and picked it up by noon then i dropped my second car which i picked by 3 pm . Pretty prompt service and great prices. 2019 AUDI Q5 - 89$ (Inspection Fee) + 72$ (Needed Wipers Change) 2024 CRV Hybrid - 89$ (Inspection Fee) . No issues since only 4 month old car. I did call a bunch of places to get prices for Maryland Inspection and these guys gave me one of the best rates.

On 4/25/24 was the first time I took my 2012 VW Jetta to this place to have my A C. checked. From…read morethe guy at the front counter checking me to the office manager Morgan was so welcoming and nicemy cost was a certain amount for checking my A C. for leaks, and a recharge with freon and when finished I left happy that my A.C. was now working and the service was great. 5/14/24 I called and spoke with Morgan regarding my A C. was not putting out alot of cool blowing air and he suggested to bring it back in at no charge. The same afternoon I took my car back to them and the Tech looked for any leaks or other issues but all looked good, Morgan wanted to check my cabin filter inside my car and when he pulled it out he noticed it had been put in wrong by the last place that had changed my oil which was Jiffy Lube. They had crushed it when the tech at Jiffy lube took it out and put it back in. Morgan at Ft Meade auto center ask if I could go buy a Cabin Filter and bring it back to him and he will put the new one in the correct way and he did just that and my A.C. has been putting out much cooler air, im 100% satisfied and will recommend this place to everyone.

Camry was running rough so I pulled into a Valvoline shop in Edgewater to call the insurance…read morecompany. They said it would take 1.5-2 hrs for a tow. James arrived in little over an hour. He was efficient, professional and hospitable. James offered to take the car to the shop and drop off the key and documents without us, which we gladly accepted. I highly recommend James!

Unacceptably BAD Service - They Didn't Make a Mistake Right…read more Waugh Chapel Towing and Auto (WCTNA, nonresponsive by email at WCTNauto@yahoo.com) made a mistake when servicing my car. Hey, that's not the end of the world! Occasionally, even the best must clean up a mess. However, when a service provider fixes a problem (my car's back brakes), causes another (drains my battery because of poor handling of my car), then does not solve the second problem they caused, that is just Unacceptably BAD Service. Here's the whole story. Last year (2018), I needed a new alternator for my 2005 Saturn L300. I got a really good deal from WCTNA, and the alternator still works fine. So, when my brakes needed attention, I gladly drove ten minutes past many other Mechanic Shops back to WCTNA. Again, they replaced my brakes at a good price, and I found later that they work fine. I picked up the key and walked out to my car. Surprisingly and sadly, my car's battery had been drained! Somehow, while WCTNA had my car, they had forgotten to check the vehicle's electrical system. Was the interior dome light left on? Were the headlights shining? I don't know, but my car wouldn't start. Again, this mistake alone would not keep me from returning. However, that all changed when WCTNA didn't clean up the mess they made. Instead of admitting that their poor stwardship of my vehicle led to damaging my battery, they failed by only offering to "jump" (recharge) the car's battery. Then, after hearing my concern, they... failed. They did not offer a lower price for a replacement battery. They did not even respond to my communication by email. Wait, actually, when I called back, their receptionist let me know -- "The boss says your battery was on its last leg anyway," so they suggested I buy a full new battery AND pay full price for installation. WOW, WCTNA. You made no effort to find a middle ground: no offer of a discount on my (yes, a couple years old) battery (but certainly good enough to jump my car every day without problem). You could have offered to pay for installation. Yet, you did nothing but tell me your mistake deserved no restitution to me. So, to Anne Arundel County residents, take my advice. Don't waste your money or time with WCTNA. Who knows? Maybe they will see this message. Maybe they will earn another opportunity to serve me better. In the meantime, I certainly will find some other mechanic in Crofton, Gambrills, or Bowie to help me. There are many Car Service Providers near me, so I will check their online reviews before using them!