After a frustrating experience elsewhere, I brought my 2017 Hyundai Elantra to Columbia Family Auto…read moreCare for a second opinion regarding a traction control light, check engine light, and intermittent loss of acceleration. From the first phone call, I could tell the experience was going to be different. They were able to get my car in quickly, performed a thorough diagnostic, and accurately identified the issue as a faulty sensor. The repair was completed the same day, and my car has been running great ever since. What really stood out to me was their communication and transparency. They took the time to explain exactly what was wrong, showed me the old sensor they removed, and answered all of my questions in a way that was easy to understand. I never felt pressured into unnecessary repairs or talked down to. A month later, when I called about a separate issue, they immediately pulled up my vehicle history and knew exactly who I was and what work had been done. That level of organization and customer service is rare. Finding a mechanic you trust can be difficult, but Columbia Family Auto Care has earned my trust. If you're looking for honest diagnostics, fair pricing, and a team that genuinely takes the time to help their customers, I highly recommend them.

Prompt, reasonably priced, friendly, honest and helpful. Exceeded my expectation. Made honest…read morereasonable recommendations without pressuring.

Colocho (the owner) is the best mechanic I know. He is always so spot on…read more His services and prices are worth to come to him. Always very helpful and taking his time with each customer. I'm not the best when it comes to explain my car issues with the proper terminology, he is patient and even sometimes had drove my car to understand the issues I previously described His location is very big and his team are as good as he is.

My tire had a nail in it and I did some calling around for a price check. 2 places was going to…read morecharge between $40-$60. I called Expert Auto Repair & Tires and spoke to Olivia and said the price would be $20 and take 5 mins. I went to the location where I was greeted immediately. Oscar had me pull my car up and he plugged the tire right on the spot! I wasn't there for more than 10 mins between getting the tire plugged and paying. Both Olivia and Oscar were very nice and made sure the service was completed to my satisfaction before I paid. The only thing I will say was it was too much air in the tire compared to the other 3 but it was nothing to just let some out. I will definitely be going back for future vehicle maintenance when the time comes!

Bought new tires in May of last year . The purchase included tire rotation. Service was swift and…read moreconvenient. I would definitely return again in the future.

Great Car repair shop! Got my AC compressor and condenser replaced in a very timely manner. Even…read morefaster than expected and at a cheaper price! Will definitely be making this my primary shop.

My boyfriend had his car towed here when it broke down and he had the best service from Spirit Led…read morehere. They truly treated him like family during an incredibly stressful time and were so kind and honest. They provided drinks for my boyfriend while he waited because it was so hot outside and even made calls to our towing company on our behalf when an issue arose with them. He got our car fixed as soon as he could and went above and beyond to check other working parts of the car without us asking him to look at it. He provided amazing service and we are so glad we found this company. We will be loyal customers here and recommend them to anybody looking for a mechanic.

So I dropped off my car here for an estimate on brakes. Rafael was on the phone behind the cashier…read moreregister and did not want my business. He was saying they are very busy and I saw zero motivation by him. Within 2 hours he called me saying I need $800 repair for brake leak, my caliper, brake hose and parking brake motor needs replacing. My pregnant wife went to pick up our car and Rafael started harassing her for $60 diagnostic fee. I would have loved to pay $60 fee had anyone told me about it. Not mentioned even once, when I was there to drop off my car. I refused on the phone. Told my wife to never come there. This is the reason why shops get a bad name. Rafael was on the phone the entire time I talked to him. He doesn't want this job. Took the car to another shop down the road, guess what only thing that was needed to be replaced was a single caliper. $225 job only and they bled the brakes and everything. Avoid this place.

I had an overheated engine and pulled in last minute just before they close. Raphael was very…read morepolite and explained that they will not be able to do anything that day as they needed to wait for the engine to cool down. He explained to me their diagnostic fee and that he will let me know if it is a big repair. Fortunately, it was not a big issue. He did point out that I should look at other issues and recommended what I need to look out for, he did not pressure me into fixing them immediately. He even pointed out the business next door for a rental to help me get home. I was about 50 miles from home so I felt very thankful for this upfront and honest service center.

I've been taking my vehicles here for years. The service has always been excellent and reasonably…read morepriced. I recently had problems with the clutch in my truck. I didn't have an appointment but I was close by so I stopped in the shop. Even though I didn't have an appointment, Tom test drove the truck and determined something was wrong. After checking further, he ordered a new part and corrected the problem. You rarely get that kind of old time customer service anymore, but you do get it at Junction Automotive.

You won't find a more honest, helpful mechanic. Period. Tom, and anyone he trusts enough to work…read morewith, will do right by you. You'll usually have to wait about a week for them to slot you in, but if you can afford the time to book the appointment in advance, do it.

Excellent service! Highly recommend…read more I spoke with Eddie and he was knowledgeable and fantastic with servicing my vehicle

Eddie is amazing!! The service was absolutely amazing and thoroughly completed. I needed a new…read morewater pump and the pricing was very fair and not overpriced. I ended up leaving my old mechanic based on his location and Eddie's new location to my home. There has been no disappointment. I recommend him to anyone.

I loved coming here when i lived in the area. They were helpful with checking my tires and doing my…read moreoil changes. Many times people that service your car are kind of dismissive and just want you in and out, but here they had no issue explaining and being thorough so i'm informed. i will always choose jiffy lube!

Had a great experience considering when I came in I was not prepared and the worker bob patiently…read morewaited longer than he should have for me to arrange my payment through CarAdvise. I noticed the workers cleaned out the inside and the front of the vehicle without us even asking and did their regular inspections. Very friendly staff for this area and I would definitely come back again, thanks bob!

Worth the 20 minute drive. Great yelp reviews for a reason. My 2nd visit and have a 3rd coming…read more Staff: Customer service is great and had straight forward conversations with the guys that have helped me out. Provide you the rates up front with no BS and don't try to sell/talk you into anything. Shop: Clean and great car theme going. You can tell the owner has a passion for automobiles with the way he has designed the place. Classic arcade games as well. Service: Rates are reasonable and have been cheaper at times compared to other places with good yelp reviews. They also support service members. Semper Fi, Tom

Went in looking for new brakes all around. Instead I was told they were fine. I really appreciate…read morethe honesty.