I called today to get an appointment for my dog and even thought they have been providing services…read morefor several years and have filled my dogs' prescriptions they said I was not an active client and would not schedule a checkup for my pet.

Very nice and friendly staff! (Especially towards my dog) I have never had a negative interaction…read moreor experience so far at this location and I have been going here for many years now for my dog. During that time my dog has had two surgeries preformed here all of which were successful and I'd say reasonably priced in my opinion.

Dr. Stevens correctly diagnosed a complicated issue with my dog and literally saved her life. She…read moreis easy to talk to, sincerely concerned, very wise and committed. If you need answers and serious help, there is no one better.

What a wonderful vet!! She is so caring Gets you in same…read moreday usually and very reasonably priced . Her 31 years of her clinic has given her a lot of wisdom. She seems to love people as much as their pets!

Virtually no communication once the very lengthy application has been submitted. Never contacted…read morethe references they required. After reading their responses to any negative reviews, I'm actually glad they never responded.

Counting our lucky stars that we didn't adopt from FurFriends Animal Rescue before seeing these…read morereviews. Yes, their adoption form is insanely long as others have stated (see attached photos), and the questions about employers are a little sketchy. Are they going to contact mine because of a bad review? So be it if they do. My biggest problem is that they require you to PAY FOR THE DOG and sign a contract BEFORE even SCHEDULING a meet-n-greet with you and your current pet(s). And when I was kind enough to tell them I had a meet-n-greet scheduled with another dog before sending them money THEY IMMEDIATELY CANCELED OUR APPLICATION VIA TEXT WITHOUT ANY DISCUSSION. SMELLS LIKE A SCAM. They aren't listed on Google Maps either. Are they legit? IDK, but I'm relieved that they canceled our application after 2 vetting phone calls.

I was so impressed with this veterinarian! She answered all my questions and was really helpful…read morewith suggesting things I hadn't thought of. she demonstrated a wide knowledge of both our cats and dogs and was so much fun to talk with. We were so sad when she moved away . We felt like we had lost family! Best thing: Pets like her too!

I'm so at loose ends with this place. I've been going here since I moved to this area about 17 or…read moreso years ago and I've generally had a good experience but my recent vet visit just ticked me off! The biggest issue this place has is the vet turnover and vets that think they know your pet even though it could be the first time seeing your animal. I brought my dog in for one specific concern and I was basically told all dogs have this particular issue and that was going to be the end of the conversation. I explained I specifically brought my dog in for this and if it was common in my three year-old dog I would've brought him in sooner and I was again I was dismissed. The vet finally agreed to address the issue and it ultimately cost a ridiculous amount of money, unnecessarily (most likely because the vet was irritated with me about the situation, which was definitely mutual.) I'm just so fed up. I weathered the front desk staff occasionally having their quirks (now the front desk staff is awesome) and the issues with getting my dogs in on a timely basis, but if the vet situation keeps changing the way it is currently with vets that don't listen to your issues, I'm not going to continue going. The vet techs and front desk staff are definitely five stars but unfortunately you go to a vet for the end result of medical expertise. In my case you get someone who doesn't listen with a know-it-all attitude without you being able to add any facts to their conclusion so what's the point of going because I'm going to have to return and get overcharged again.

Of the four calls we made to various clinics when our cat was dying, only Serenity Mobile Vet…read moreanswered and arranged for a visit that day. They were compassionate and caring and very professional. They knew the right questions to ask to make the hard decision to say goodbye to our 17-year old cat.

We've been seeing Dr. Scanlan for about 4 months now. We have an 8 year old lab/bloodhound mix…read morewho's been slowly losing his ability to walk. He's also an anxious guy, has significant arthritis and occasional gut issues. This makes trips to the vet nearly impossible. Having them come to us has simply been amazing, and Dr. Scanlan and staff have all been just incredible. Reggie gets regular acupuncture, which has really helped improve his health and mobility. He's so comfortable with them, he thinks it's a spa day! We were completely lost before we found Serenity. I highly recommend them!

I wanted to share a recent experience my family had at Columbia River Veterinary Specialists. I'm…read moreposting this to inform others in the community, especially pet owners, about what we experienced during an incredibly difficult time. This is not meant to discredit the clinic as a whole, but to be transparent about an interaction that had a significant emotional impact on us and may be important for others to be aware of. Our family recently brought our cat to Columbia River Veterinary Specialists during one of the most painful moments a pet owner can experience--having to say goodbye. I want to be very clear that the majority of the staff we interacted with were kind, patient, and compassionate. The woman at the front desk treated us with warmth and respect, the staff member we spoke with on the phone beforehand was helpful and understanding, and the veterinarian who ultimately assisted with end-of-life care was gentle, loving, and respectful. He took the time to explain everything clearly and treated both our pet and our family with dignity. Those are exactly the kinds of people you want working in a field that involves end-of-life care and emotional vulnerability. Unfortunately, our initial interaction with one staff member significantly overshadowed the experience. When our family first arrived, the individual who took our cat back (not the person who checked us in) made comments that strongly implied judgment about why our pet had not been brought in sooner. These remarks were delivered in a way that felt accusatory and lacked empathy, especially given that our pet was actively dying and we were already emotionally overwhelmed. Financial limitations are a reality for many families. Being made to feel guilt or shame for not having immediate access to thousands of dollars--at the exact moment we were facing the loss of a beloved pet--was deeply inappropriate and unprofessional. Veterinary professionals are entrusted with not only animal care, but human compassion. This was not the time for assumptions, judgment, or commentary--it was a moment that required empathy, discretion, and support. I'm sharing this because no family should be made to feel judged or shamed while saying goodbye to a pet. I sincerely hope this feedback is taken seriously and addressed internally, because the rest of the staff we encountered demonstrated the level of care and compassion that should be standard in situations like this. Our pet deserved peace and dignity in their final moments--and so did our family.

What is a purpose of a 24 hr emergency vet if they can't help you with an emergency because they…read moredont have a doctor in in the middle of the night and wouldn't have one the next day? And then recommend another hospital that's an hour away when there was one 15-20 min away that could help. That wasn't even on their list. Definitely won't be taking my dog here again. For any emergencies

Service has been very friendly, knowledgeable, and have demonstrated a genuine care for our pet.read more

I have been going to this clinic since Dr. Garfield owned it. It has been more than 25 years that I…read morehave brought all my animals for care to this veterinary. Unfortunately, I received a message from MADISON this morning stating that we have one strike against us because we called in to cancel an appointment when their business was closed. Our appointment line landed on a Monday and this is after the New Year's holiday and most places are closed. We tried to explain that my son has traumatic brain injury, and I was not feeling very well, but she was very unsympathetic and let us know that it's still one strike , and the next one we will have to pay for the visit in full, and then the third strike would be not being able to come to this veterinary clinic anymore for care I understand many establishments having policies for cancellation, and if I knew that they had one, I would definitely followed the rules. I was never told that we would have a strike against us. and I was also not told that you have three times before you're not able to come to this veterinary clinic anymore. I find it quite disappointing that a receptionist can arbitrarily make a decision for a family that has gone to this clinic that we have been going to longer than she's worked there. We personally know Dr. Polly and we were close to Dr. Garfield. That's the relationship that you have with people that stay loyal to you. You don't be rude to them and uncaring. I have always loved going to salmon Creek Vet, but this definitely has changed my mind and my opinion when people ask me where they should go. If there are policies, then you need to explain them to the customers before hand, not after. And this is not our first interaction with Madison. She has been rude before, and we just kindly smiled paid for what we needed to do and left. We thought that she was having a bad day, but it's obvious that not the case.

I really wanted to like this place as our friends bring their dog there. We brought our dog in for…read morea temperament test. So you enter in a cold metal type garage that doesn't smell all that good. We filled out paperwork & went on our way. It was a hot day, so when we picked her up, it looked like most of the dogs were inside that temperature controlled metal garage. Honestly, it reminded us of the Humane Society. The dogs were jumping all over each other. There were many dogs in a small space. They asked who we were picking up & they went to get her. Our dog came out looking kinda scared. They also did not tell us how our dog did, like if she passed her test. We just assumed she did since nothing was said. Not sure if we were supposed to mention she was there for her test. I just assumed it was marked somewhere so when she was picked up they would know. So we just paid our day fee & left. Upon coming home, our dog was also very thirsty. I wish she could talk & tell us what it was like there.

Today was Petey's first day at this doggy daycare, and we're already so impressed! Our beagle…read moreabsolutely loves socializing, and from the moment we dropped him off, he was wagging his tail and ready to mingle. We followed Shannon here from his previous daycare because she's always been amazing with Petey--we trust her completely, and it's clear she really cares about the dogs. The facility is super clean, and we love that there's a temperature-controlled indoor space for comfort along with great outdoor play areas for exercise and fun. Even though it was just his first visit, we already feel confident enough in the care here that we went ahead and booked overnight stays for upcoming trips. Can't wait to see how much Petey enjoys coming back!