The staff and service is amazing. I have used them since they opened and I love storing my toys…read morehere. Great location and easy access. I have used a couple different locations to store my toys and this one is my favorite.

From the owner: Kipling & 470 Self Storage in Littleton CO -- This facility is locally & family owned. It's a brand…read morenew self storage facility incorporating the newest ideas and the most up-to-date self storage features. Ideal for residential and commercial storage. Offering conditioned units, drive up units, and large RV units. You can store vehicles, furniture, clothing, toys, holiday decorations, electronics, bicycles, antiques, files and paperwork, vehicles, etc. etc. Month-to-Month leases. Very friendly professional staff!

I am making a change my review. They are amazing when you're moving, then they increase your…read morestorage almost monthly without notification. Then, when you can no longer afford it and move out, I was told I could leave everything... So I did so I got back this capital letter text message along with a very rude email from the manager who is very much too old for capital letters as am I. Which is why I'm keeping this professional do not use this storage facility unless you want to pay more every single month from what you agreed to initially... And be treated like a villain in their story when you exit and do exactly as instructed.

I loved this location. Clean, Well Managed, and Safe! highly Recommend this location! Thank you Ms…read moreKim!

Title: Unacceptable Auction Process & Lack of On-Site Staff…read moreI recently won a storage auction through Public Storage, and the experience was extremely frustrating due to poor staffing and lack of operational support. The auction ended around 12:30 PM, but there were no employees available on-site after 1:30 PM, despite the fact that auctions can extend due to last-minute bidding (with time resets). This creates a major disconnect -- auctions are still active, but staff are no longer present to support buyers. After arriving about an hour after the auction ended, I was unable to access the property or complete payment because no one was available. I called multiple times, left voicemails, and even contacted corporate -- with no immediate resolution. Eventually, I received a callback around 3 PM and was told to go to a different location just to make payment. This adds unnecessary complications, especially considering the following common issues: Gate access codes not working Units still locked with incorrect or missing combinations Delays requiring employee assistance (which is unavailable) Each of these issues can easily add 15-30 minutes per problem, and without staff on-site, they become major roadblocks. On top of that: The unit must be cleared out within 48 hours The process is cashless only Buyers may have to make multiple trips just to gain access This results in wasted time, fuel, and unnecessary frustration. In my case, this could easily turn into 6+ hours of driving and coordination just to access a unit I already paid for. Public Storage is clearly understaffing locations and stretching employees across multiple properties, which directly impacts customers. If auctions are going to run with extended bidding windows, there must be guaranteed on-site support after closing. Otherwise, this system is unfair to buyers. Until this is addressed, I cannot recommend participating in Public Storage auctions.

Increased my rent $100 per month over about 8 months. Lame. The storage is fine, but then they try…read moreto nickel and dime you by charging more for 24x7 access.

Very helpfull And have had my stuff there for over 6 months…read more always there when we need help

This place is excellent. Second time I've rented a storage unit from this place. One of the perks…read moreis that they have a box truck you can use to move in and out. Additionally, the two employees who work there are the nicest people. I highly recommend this place.

Went in to find out some information. I just started my search. Drew was very helpful and went out…read moreof his way to ensure I had all the information I needed.

Great service - prompt, efficient, good value. Marie Ann and Paul were both very helpful.read more

Cindy and Paul are seriously so great property managers for this location! They are so responsive…read moreand they really work so hard for their customers, I just cancelled my storage unit due to not needing it anymore but if I need a storage unit I'll go with them again! They are so helpful and I really had a great experience with them.

i expected my goods to be safe. I expected concern over a break-in. i expected to reach a person if…read morean emergency presented itself. I did not expect the hallway to my unit to smell of marijuana; nor the sound and smell of a dog clearly living there. The lock was cut off my storage unit by would be robbers replacing it with their lock. Seems I got there just in time. Albeit the manager contacted me gave me a number for claims then in the same breath chastised me. once for being late 20 minutes, as everything was blocked off at the entrance and no one is available accept the computer generacted thing to call! My second offense was the night I was robbed!! I had to cut their lock put mine on.There was no concern zero. He could care less. He then denied me access to the gate FOR 4 DAYS! Like punishing a child (who pays a lot of rent)! I called the "regional manager" who didn't return my calls. No class no concern. Never would I use a public storage facility any where ever. I hope my goods are safe after this review.

When I went to empty my storage units they had put locks on my units for no reason. I had to go to…read morethe office and the assistant manager Chum Lee assisted me. I hated to bother him because he was sitting comfortably in his little chair doing absolutely nothing but storing calories. All he said was Wow! And said the locks weren't suppose to be on my units. I have called this location on many occasions and never got in touch with anyone. No one ever answered the phone. I would highly recommend you do not use this company just because of the very poor customer service. Horrible service and the staff there sure don't want to help you. Do yourself a favor and use a different company.

Great service. Recommend you talk to the location directly. They are better suited to answer your…read morequestions and take care of your needs/concerns.

I have been utilizing the facility on South Jellison for 6 years. There have been 3 property…read moremanagers during that time. They all have been good but Deliah has been the BEST, thanks Deliah for all your professional help.

Grace was amazing, super helpful and kind. Had a great experience. I would recommend this location…read moreto anyone.