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    Columbus Dentures and Implants

    5.0 (2 reviews)

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    1 year ago

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    2 years ago

    Highly recommend. Great staff that makes you feel at ease. Entire process was quick, easy, and affordable compared to other offices.

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    Infinite Smiles - Neal Patel, D.D.S. - The reception area of Infinite Smiles

    Infinite Smiles - Neal Patel, D.D.S.

    4.8(17 reviews)
    2.1 mi

    I had been looking for a new dentist for a while and after a close friend suggested that I look in…read morethis area, I eventually found Infinite Smiles. Solid Yelp reviews, super friendly when scheduling and I had no issues with my appointment. They even called and offered sooner dates when they were available. This was already a hundred times better than the few dental offices I worked with closer to home. Heck, before I even arrived I was already pleasantly surprised. Next, the office is absolutely beautiful. I loved the giant saltwater fish tank in the lobby and the jams they had playing were my favorite. I hadn't even opened my mouth yet and I was happy. My dental hygienist was super sweet, attentive, and informative. I especially liked how she walked me through my xrays tooth by tooth. I've never felt so informed. They had televisions to watch during cleanings but I opted for my favorite crime podcast and popped in my headphones. After my cleaning, we discussed my concerns and set a few plans in place to get what I want. My parents spent a lot of money on my smile when I was younger and I want to make sure to keep up with it. Pumped to say I'll be doing it here. The experience was five stars from start to finish.

    Terrible place! Care quality was terrible. They are not in network. It means patients are not the…read morepriority for them. Only money is their priority. The quality of dental procedure was low.

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    Infinite Smiles - Neal Patel, D.D.S. - Neal Patel, DDS

    Neal Patel, DDS

    Infinite Smiles - Neal Patel, D.D.S. - Sterilization center

    Sterilization center

    Infinite Smiles - Neal Patel, D.D.S. - Patient lobby

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    Patient lobby

    Powell Dental Group

    Powell Dental Group

    3.1(7 reviews)
    0.0 mi

    Staff were great in my experience. I saw Dr. Shelley for a sleep apnea oral appliance, which…read moreultimately did not work out for me (not the Dr's fault). However, before coming to that conclusion, it felt like me and the Dr were opponents, at times she was even overtly hostile with me. We did not feel like members of the same team trying to work together to find a solution that would be safe for my teeth and meet my therapy goals. I do not recommend this provider.

    I've been a patient at Powell Dental Group for over 15 years, but I can't recommend them anymore…read more Scheduling is a constant issue. They frequently reschedule at the last minute due to staffing problems, then expect you to accept inconvenient time slots with no regard for your schedule. The final straw was today's interaction. After they changed my long-standing appointment, I accepted the replacement time and later realized I couldn't make it work and was told I'd be charged a $50 fee. They referenced a recorded call to justify that I had accepted the replacement time, then the office manager began listing times I had rescheduled over the past 15 years, none of which were last minute. Many of those changes were due to work travel, but that context was ignored entirely. I was then told I would have to prepay that fee to make any future appointments. The entire conversation felt like harassment, not customer service. This isn't new. I've experienced extended wait times during visits, and the front office staff have been rude before. I overlooked it because I believed in Dr. Shultz, but there is only so much disrespect you can tolerate. There are also concerns about quality of care. My mom had a crown replaced here that broke off within a week, leading to a tooth extraction, with no accountability from the office. I dismissed it for years because I personally had good experiences, but there is a noticeable difference between treating a younger patient and an older one. After today, I've already found a new practice and will not be returning. If you value your time, money, and being treated with respect, look elsewhere.

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    Powell Dental Group

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    Jerry N Cheung, DDS - Bright Smile Dental - Team Members

    Jerry N Cheung, DDS - Bright Smile Dental

    4.4(14 reviews)
    1.5 mi

    Horrible billing department. Expect sudden text messages saying you are late on a bill that they…read moredon't send...

    Staff demonstrates Weaponized Incompetence & Entitlement…read more I have had a good experience with Dr. Cheung. However, I needed some simple x-rays of my teeth and either the x-ray holder was TOO BIG for my mouth or the "hygenist?" was placing them incorrectly and they wouldn't go in. I said, OW. YOU'RE HURTING ME. So she shoved harder and started fussing like a 2 year old. I said, STOP. THEY DON'T FIT. DO SOMETHING DIFFERENT. She stamped her feet, fussed like a baby and said, so you are refusing the procedure? NO, i said. IT DOESN'T FIT. DO SOMETHING DIFFERENT. She called in another staff member to complain that i was Un-Cooperative or something. This staff member did NOTHING USEFUL. Didn't even speak to me at all. 1st woman- then braced herself like she was pushing a bolder up a mountain and began SHOVING the appliance back into my mouth. It still didn't fit. I was in so much PAIN that i nearly jumped out of the chair. Almost to tears, the 1st highly trained and skilled "hygenist" finally brought in Dr. Cheung. I told him the appliance didn't fit in my mouth. Please do something different. He immediately told them to do the xray a different way. No problems. It was done in a moment. Professional. I DON'T BELIEVE that the xray film would not fit in my mouth with the application of even the slightest professionalism or patience or that ANY of the fussing and violence to my mouth associated with getting the x-ray was even necessary. Any person even remotely interested in actually getting the job done- would have accomplished this simple task with almost no trouble at all. This female hygenist and the staff in general are Stunningly Brave, absolutely Beautiful, perfect in Every Way and are obviously being oppressed. Please don't change a thing. As for me, i will wipe the blood out of my mouth and apologize for existing.

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    Jerry N Cheung, DDS - Bright Smile Dental - Waiting area feels warm & welcoming.

    Waiting area feels warm & welcoming.

    Jerry N Cheung, DDS - Bright Smile Dental
    Jerry N Cheung, DDS - Bright Smile Dental

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    Columbus Dentures and Implants - cosmeticdentists - Updated August 2026

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