Took 20 wool/cashmere sweaters this summer to be cleaned. Just got to put them away for fall. GI-RO…read moredid and amazing job I feel like I 20 new sweaters for the upcoming fall and winter.

Best dry cleaning in the area yet prices have become outrageous. I'll continue to use you all yet…read morelooking for more clothes that do not need dry cleaning.

I had a wonderful experience here! I brought in a formal dress that I was planning to wear to a…read morefriend's wedding. It fit well through my ribs and chest, but needed to be taken in around the hips and lower part of the dress, as well as shortened. I called ahead, and they told me to come in with no problem. They had me try the dress on, carefully pinned and marked everything, and explained that it would be ready in about a week. When I picked it up, the alterations were beautifully done. After getting home, I realized there was one small thing I wanted to adjust about the way the bottom of the dress was laying. I called, and they immediately told me to bring it back whenever was convenient. They fixed it for me while I waited, and I was so impressed by how thorough they were. They had me try it on multiple times, making little tweaks until it fit absolutely perfectly. They never made me feel like I was inconveniencing them, and they didn't even charge me for the additional adjustment. Everyone was incredibly kind, patient, detail-oriented, and genuinely wanted to make sure I left happy with the final result. The dress fits like it was made for me! I couldn't be happier with their work and will absolutely be coming back the next time I need something tailored. Highly recommend!

Absolutely exceptional and the BEST for wedding gown alterations! Due to a customs issue, both my…read morewedding ceremony and reception dresses arrived only 4 weeks before the wedding and both dresses required a lot of work. I had heard good things about Chayban and decided to see if they could pull off a miracle. Truly, they went above and beyond! The attention to detail and the level of execution were superb, which given the time constraints is all the more impressive. The reception dress required a complete redesign of the top. They took my idea and made it look like the dress was designed that way. Which again, is all the more impressive given that they only had four weeks to pull it off. I will be using them for all of my alternations and tailoring needs and I can't recommend them enough!

Excellent little place. I called, asked if they can do my dry cleaning in 24 hrs. Told them what I…read morehad and they gave me times it'd be done. The place was clean, almost boutique like and all parties super friendly and professional. I will go back!

Pricey. $30 for a suit without any bells and whistles is too much. Not again for me. Good quality…read morebut not worth it.

Dropped of Tuesday got it back Friday friendly and professional. Just moved up will use again.read more

I had to drop of 14 items for dry cleaning and they were done so fast and the clothing looked great!read more

horrible and I mean horrible service. Overpriced and my garments were covered in dog hair, stains,…read moreetc. This used to be a reputable business but now it's just a sad excuse for ripping people off.

* Scammed into thinking they attempted to fix my blouse. Owner didn't bother to call me to explain…read moreafter asking.. very disappointed in this local business. I washed one of my blouses by accident with a darker coloured shirt and the color bled in the wash leaving the blouse with dark spots/stains. At home a friend suggested to use vinegar on the spots and not to dry it, I figured it was the best idea to take it into PIKES to see what they could do - I dropped it off on a Monday and explained what I used and what happened, it was then sent out of location that week to be fixed and then returned to PIKES Friday where I received a call that I missed. When I went to PIKES the next Monday to check-in the shirt was still sitting in a bag soaking wet! PIKES sent out the shirt, decided not to touch it because it smelled of vinegar and sent it back letting it sit wet for a week. Monday when I went to check in the lady at the front mentioned they didn't touch the shirt.. telling me if I'd like for them to try it could potentially ruin it - the shirt was already ruined with stains so I agreed to go forward again - she then "sent out" the shirt once again.. A week and a half went by and I'm finally able to pick it up - the shirt was hung up dried but unfortunately still with all the stains. * After paying and taking it home extremely disappointed.. a friend offered to clean the shirt at home as a last effort - she was able to remove ALL THE STAINS. I still can't believe it. I called PIKE right away and asked what they did to the shirt (they had it for 2 1/2 weeks!)- she didn't have an answer - She told me the owner would reach out to explain, I wanted to better understand what happened but never received a call.. paid for PIKE to try to remove the stains and they didn't even attempt. Feeling scammed. Still yet to be contacted (will update if they do..).

We have used Urban Valet since they first started and cannot recommend them highly enough…read more My husband was always very particular about his shirts and he always looked impeccable. Their pick-up and delivery service is always reliable and friendly and, on the very rare occasion when something isn't quite 'up to scratch' they are very quick to put it right. Good value for great service.

I've never been to a dry cleaners prior to my first experience at Urban Valet Dry Cleaners and I'm…read morepretty darn glad that this place was my first experience. I dropped my 2 shirts off on a Thursday evening and since I wasn't in a rush I kept it to the basics and was told I could pick up my shirts on Tuesday afternoon. The employee working was extremely friendly and walked me though the process. Another cool thing I liked about this place is that on top of giving you a ticket with the date on it, they also shoot you a text when the items are ready for pickup, super cool service! I stopped by after receiving a text and it was ready on Tuesday like I was told. I was super satisfied with the job they did and will absolutely be coming back here in the future! Thanks for the awesome service!

I had an expensive shirt dry cleaned at Xpress a few weeks ago and when I picked the shirt up, they…read morehad punched holes in the fabric of the shirt to attach their yellow tag. There was no reason to punch holes in the fabric of the shirt -as there was a label inside the shirt with size and care instructions. (They could have easily attached their yellow tag here) Last week I dropped 7 more shirts off and showed the damaged shirt to the employee and asked her to make sure the yellow dry clean tag was not put through the fabric again. I was assured they would not. I just picked up the shirts and once again 2 of them had the yellow tag punched right through the fabric -leaving holes in the fabric of the shirt. While the cleaning is fine and the shirts look nice when done, it is not worth dropping off shirts here if I pick them up with holes in the fabric.

i have been taking my dry cleaning to this location for years. This last year has been just awful!…read moreNo one is ever there. Trying to pick up my son's suit that is needed today, no one is there. Posted hours 10:00-6:00pm. Wednesday closed, No one answers the phone either. This is not the first time this has happened! I'm sorry I have given them plenty of chances. I am going to have go elsewhere. I am sure, I am not the not customer they are losing!

Very clean and have phone numbers for assistance. Dryers and machines cleaned out. No odor after…read moreuse.

Dropped off 2 sets of sheets for Wash & Fold, being told they would be ready the next day at that…read moretime. I returned to find that my sheets hadn't even been started. I was asked to return again in an hour-and-a-half. OK.... The sheets were not folded and piled into a nice stack as usual, but badly folded and shoved into a laundry bag. I found one bottom sheet and 2 pillow cases were missing. Yet another trip to the place... She had the bottom sheed and ONE pillow case. [how did these get separated at all, I do not know]. Did she give the missing pillow case to another customer? What really appalled me was the attitude. She didn't seem to care that the laundry wasn't done the first time, and wasn't even sorry that items weren't returned with the others. She only kept repeating that she had one pillow case when she had two at the start. She was completely apathetic and unprofessional.

No words can explain the amazing service that I received from tailor made!!!…read more First the owner was extremely nice and personable, after going to about three different tailors who all were rude and didn't even take a look at my dress before saying no- he took the time to look at my dress and evaluate what he could to fix it. I was in Buffalo, NY for the weekend and needed the dress done by Monday before I left to go to California. Not only was he able to complete my order on time he also stayed late so I could pick it up and prevent my boyfriend from having to ship it to me. The dress was completed to perfection. It fit me like a glove and I received so many compliments. Thank you so much- This is definitely my tailor of choice when I'm in the buffalo area!!!

This is definitely my place to go for all of my tailor needs…read more They are very courteous and professional with reasonable pricing. I will always come here.