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    HelloTech

    HelloTech

    (44 reviews)

    Somerton

    I needed someone to reconfigure our surround sound system after one of our kids touched some…read morebuttons and we couldn't figure out how to fix it, and program a universal remote. After an awful experience with Geek Squad where I ended up cancelling their appointment due to them not having their act together, I did a search and found these guys via Google. I called them mid morning - They took all of my information, asked really direct questions to get the information they needed, and quoted me a fair price (about $80 less than what Geek Squad wanted to charge me), which is exactly what I ended up paying, so no hidden fees were involved. Within a half hour of hanging up, I got an email from one of their techs asking if I was still free at 3:00 that day. I said yes, and asked if he could get there about 10 after, and he seemed happy to oblige. Patrick was awesome. He was really thorough in looking over the sound system, and was able to fix it, as well as configure it so that we could use it with our Smart TV apps. He even ran out to get a wire he needed, and fixed our outside deck speakers. He programmed our remote so that everything was accessible there, and so that if something were to get messed up again, it was easy to reset to the correct settings. He spent at least 3 hours working on things. On top of that, he was super friendly, and didn't seem to mind my dog sneaking over to try to cuddle with him and give him kisses (despite my efforts to keep her outside of his personal space). He spent some time with me doing a 'How to' and answering my questions before he left as well. On time, thorough, helpful, and friendly = great service. I really appreciated that they stayed true to the cost they quoted me, and that they were able to come out same day to resolve my issue. Would definitely recommend them and will plan to use them if I have any other issues!

    SCAM! Multiple rescheduling after billing my credit card. Tech called to say he was in his way and…read morenever showed up. Another tech was assigned, he never showed up. They res checked the appointment without my concern and then the tech still do not show up. Customer service finally admitted no tech was available but I spoke with the tech a few hours ago who said he is on the way. COMPLETE SCAM. Use ANY OTHER IT SERVICE. They wasted my entire day.

    Comcast - televisionserviceproviders - Updated May 2026

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