Exemplary customer service. The manager and the sales rep were great. Patient, caring and…read morehelpful. Satisfied customer. DP

Will not go into details but agreeing with all the other comments and sentiment here. The employees…read morehere need customer service and cultural diversity equity and inclusion training. They were rude and dismissive. They made me feel guilty being in the store; the two employees made it seem like I was a burden on them. Customer facing service and support should be key to delivering any service or product - the 101 to any business small or large. So disappointed in verizon. I switched to verizon from T-Mobile and now will look into switching back.

A clean, well maintained and customer friendly T-Mobile shop…read more I've not had the opportunity to buy any stuff from this dealership since it's not too close to home but have been here few times for collecting the T-Mobile Tuesday perks. The pleasant staff make the checkout quick, straightforward and easy. Limited but dedicated parking space, so no complaints there.

Zaire helped us. My father was hacked and we went in assuming we'd need a new phone. Zaire was…read morehonest and patient and took his time helping us. He was especially patient with my 84 year old father. Also, we left with his original phone: he could have easily taken advantage of us and sold us a new phone, but he didn't.

Worst!!! Emails not answered…read more Calls unanswered Led me to believe they were a reputable cable company. Unreturnable Wish I could give zero stars

I hardly ever write reviews but hese guys gave me a solid deal and were friendly to deal with. I…read morewas surprised at how fast the equipment showed up. I had to call their support line and they were super helpful. I was hesitant because there were only a couple of reviews and usually I like to see some track record. I will revise my review if needed down the road.

chris sales person very rude came to pay off my phone…read more he was extremely rude didn't help me saying i am not making rules

Con-Men..Worst customer service imaginable. The Parlin NJ office is bottom of the food chain. Good…read moreluck speaking to someone there & not jumping over the counter

WARNING!!! See attached pictures…read more Technology: old Wire job: Horrible wires covered with wire molding? Wtf??? So ugly!!! Service: Friendly but even the installer knew it was old out dated crap! Full notes sent to AT&T: Your technology is ridiculously old gigantic and you have running exposed wires that are covered by square moulding. It's ugly and does not look streamlined or technologically "clean" i would have refused the install had I come home early to see your outdated equipment but unfortunately my partner assumed I had approved it. I am a power yelper and will post photographs of the "huge" system and terrible wiring job I completely disappointed but unfortunately do not have the time to invest in having this removed and a better newer system to be installed. As for Scott the installer he was very nice but agreed when I noticed the huge system in my closet and complained that the cable was hideous! I couldn't even fully shut my closet door wtf?

We had it installed 3 days ago. 2 door sensors, 7 window sensors, a smoke alarm, keypad deadbolt,…read moreand an outdoor camera. $55/month. Free install. Free equipment. We added two more smoke alarms for $50/ea. 2 year contract. It disarmed itself overnight after the first day. It wouldn't arm itself again. Camera stopped recording and live view was disabled. We were told it was a software updated on THEIR system. THEIR software update on THEIR system bricked OUR installed system. Wat. We couldn't log onto the website portal and the app has been useless for over 48 hours now. They don't offer credits for down times but since we were new customers they oh so kindly offered a $30 credit. Their update was supposed to take 12-24 hours but we're almost at day three and we still have a non functional alarm installed. I have a feeling this happens a lot. Not happy and we'll be cancelling before the short 14-day trial period ends.

Love the service, my building didn't have any wiring apparently for fios or any of the other major…read moreproviders but luckily Andrena was able to install their equipment and provide much needed high speed internet access. If you're big on decentralized internet this is a great option as well. Never had any issues do wish there was a wired connection standard but this can be fixed using a WiFi extender with a Ethernet jack on board.

This is the worst service. I live in a "luxury building" where this is offered as a quick way to…read moreconnect to the internet. It's satellite service and drops service repeatedly--anytime there's a fucking cloud or light rain. Your streaming services will make you think you have dial-up. There is no way to transfer service online if you move to another unit. They make you call their number and wait times are 30 mins + for them to tell you there is nothing they can do. I've called about the spotty service and they "reset the router" for the building. I had two accounts because I had 2 apartments in the same building. When I cancelled one account they cancelled both without consulting me. This was in the middle of a work day. They would not reconnect my second account without me paying a fee even though this was their istake. Get a cable internet service. Andrena is not worth it.