RIP to the best cafe in Glendale. Always had the best deals (50% off for Capital One cardholders,…read moreMLB Mondays, etc.) and plenty of seating. Easily spent hours in here working or playing cards. Hope they reopen a location somewhere in Glendale! It's otherwise difficult to find a substitute for this awesome cafe.

I am *devastated* that this place is closing in April. It is such a great spot to WFM/study. Great…read morewifi, ample seating (different styles like rooms, small tables, "bar seating", etc) and really delicious matcha (verve!!) for a great price if you're a card holder. Check it out before it's gone!

Every time same thing - ATM does not have cash. Then why there is an ATM ? The whole meaning of ATM…read moreis so you can use it after hours and if he doesn't have cash, how is it any useful? If it happened once, I would understand, but it's almost all the time. Very disappointing

This is the worst bank they are scammers working there the atm took my cash and refused to credit…read moremy account such despicable character

No more Wellsfargo. Not only gutting out branch also the atm Machine also Very disappointing no…read moreletting us know if machine will go too but is now a given in any bank.

Absolutely the worst bank experience I have ever had. I was coming to get some work done by the…read moreATM. I tried to withdraw money and both ATM machine are out of money from 20,50,100 I had to wait in line for a banker and the line was ridiculously long with all customers inside the grocery market. All bank tellers windows are empty and no POS machine Please go to another Welksfargo bank

Working as president of a non-profit, I have been trying to make an appointment to change signatory…read moreto a new president, and reinstate our credit card. The person we have worked with the last 2 years isn't listed as someone to make an appointment with. I had to do the appointment through my personal account, hoping I could put a note to check who I'm working with can do what we need. Also, we're legally required to write a letter to the person doing the transfer. The appointment system doesn't remind me of that name. I have been calling about 5+ times a day to talk to them. It's a 6+ hour round trip for me and 2+ hours for the incoming president. I don't need to be told pop back tomorrow. Cannot get through on the phone. Cannot do business with this branch.

I am not that happy with my B of A location so I try to branch out! Meaning, do banking in another…read moreparts of town, other locations when I can. I must have stopped at a great moment in this location, there was no line later in the afternoon. We were in and out fast, decent customer service, 3 clean ATM-s outside, big parking lot. Better location than the NoHo one, once again!

Teela goes above and beyond. Called in- answered all my questions and got the issue I had resolved…read more Cheers to GFCU. Teela is an asset.

Christina Flores was very professional and knowledgeable. She has helped me countless times and is…read morealways courteous. Christina is an asset to the Glendale Federal CU!

The girl in the first teller is worse customer service you ask a question she doesn't listen then…read moreshe says yes and no. Listen to the customer carefully. The girl with the glasses long hair ,

THE BANK MANAGER ANI MURADYAN in less than one week solved…read morethe problem which WHOLE ONLINE/PHONE customer care could not fix for 3 months! Thank you!!!

Shitty customer service. Their ATM doesn't work because it's not connected to a WiFi so I had to…read morebust a mission to go to another bank. I legit got here at 5:02 and they couldn't be nice enough or kind enough to let me deposit cash into a bank account. Whatever you do don't come to this location because their customer service suck. I've been to countless other locations and never have I been treated like this. Other bank tellers are nice to let me in and do a quick deposit

Horrible experience. I went to East West Bank because I would rather do business with a smaller…read morebank than the usual big boys. Unfortunately, they don't know how to handle themselves, which is why they are who they are. I went in to open a business checking account, and was asked questions I've never been asked at a bank before. Why did I choose East West Bank? Who told me to go there? Why aren't I choosing another bank? You're right, why did I even walk in there?! No wonder your banks are always empty.... I have my personal account with the Los Angeles Police Federal Credit Union due to my job. Unfortunately, I can't open an out of state business with my credit union so I ended up there. I've never felt discriminated against because of tattoos or looks but this time I felt it in the pit of my stomach. Went down the street to Wells Fargo and got the account open in less than an hour. Don't waste your time here at East West Bank. If a bank questions why you're doing business with them, perhaps you should question why you're doing business with them too.

Trina there one of the bankers - I came in since I had been having issues with getting my debit…read morecard delivered and she was plain out rude wasn't helpful at all and on top of that talks to you as if youre dumb. very frustrating feeling when you're already stressed about such a minor inconvenience.

Scammers are spoofing this banks phone number and using it to scam people. If you recieve a call…read morefrom them be very careful. They tell you that a Jessica White or another generic name is trying to take out 2000 and 3000 from seperate transactions from an iPhone in long Beach. Do not believe them. Call your real bank and verify.

Never been here but had to pay a bill, so figured I'd find the closest Bank of America, and this…read morehappened to be it. Accessed the back door, down the stairs and was easy to find the windows. I was the first in line while one blond woman was talking in her language with the teller. Out of 5-6 windows, one was open. However, there was a younger guy and girl also there, but they were just...talking. I don't know the workings of a bank so they could have been discussing important matters, but from an outsider, it looked as though they were just passing time while about 3 minutes go by (which is A LOT when you're waiting). Other customers started lining up behind me during this time. Lady was STILL talking to the teller, and of course I couldn't tell if it was bank-related or social at this point. Finally, the younger girl opened a window. Did my simple transaction pretty much without speaking, no apology, no eye contact, and I was out in under a minute. My transaction was simple, and it shouldn't have taken that long due to their laziness. From other reviews, sounds as though the talking/ignoring customers is more common than not. Thankfully, this is not my regular bank stop location.

If you need to do some banking, don't go there, nobody cares about you. I don't know how they hire…read moreand train employees, but they have no people skills. Very bad customer service, specially from the males.

This branch is an absolute joke. Not a single person here knows what they're doing. I've dealt with…read moremultiple employees, I've been given case numbers, and every time I call corporate they tell me it needs to be handled in the branch. Every employee I speak to acts like I'm speaking another language and can't do anything other than direct me to corporate who insists that the branch can handle it. What a joke

Covid killed this branch. Hours dramatically reduced. Not enough bankers, and maybe one teller…read moreworking the counter, if you're lucky. For even the simplest issue expect to wait at least half an hour to see an actual banker, maybe more. If you have the luxury of time (because we all have that, right?) you can make an appointment and come back in a few hours or another day. If you absolutely must bank here avoid the male bankers: one was downright rude and abelist to boot. Ick. Do not recommend.