If kindness had a spin cycle, its name would be Pamela. My washer and dryer were delayed after a…read moremove, which meant I had to do something I haven't done in years. I went... to a laundromat. I Googled "best laundromat in Dallas" and ended up at Lemon Fresh Wash and Dry, a family owned business run by the fabulous Mrs. Pamela. This woman is an angel disguised as a laundromat queen. I came in to do a few loads, got distracted living my life, and completely forgot an entire load in the dryer. Didn't remember until after they closed. I called the next morning prepared to grovel, but Pamela just laughed and said, "I see them and I'm going to run them again so they aren't crunchy." Crunchy. She said that with love. And then she FOLDED THEM. Folded. Them. For. Me. Ma'am... what kind of customer service sorcery is this? When I first walked in and asked how her day was going, she said "Great! I never have a bad day." After meeting her, I fully believe this. She radiates the type of joy you can feel from across the room. If you want clean clothes and your faith in humanity restored, come here. I'm convinced Lemon Fresh isn't just a laundromat. It's a ministry. Highly recommend!

I flew in to visit my brother who's in the hospital here in Dallas. I took a Lyft to the laundromat…read moredue to limited amount of clothing I could take on my carryon. I show up and it's only cash transactions, no debit card or touch to pay. Jennette the employee was such a sweet heart and instead of me having to take another ride share to an atm, she kindly allowed me to use the washer and dryer for my clothing What an amazing experience and customer service! This will definitely be an experience I'll share with others.

Good cleaners with same day service. Haven't had a problem with them before and they provide good…read moreand AFFORDABLE service. I've compared them with other cleaners and they usually beat most on price, without sacrificing quality. Employees are also very friendly. Will remember your name after going a few times. I would recommend if you live in the Greenville, Henderson or M Streets area.

This is just a great store with great people. I've been bringing my work uniform here for almost 5…read moreyears. I've never had a problem! They know me by name. 10/10

I don't visit the cleaners often anymore, as I no longer work in corporate America, but I do love…read morethat they're here and available. I found Discount Cleaners to be efficient and professional. I searched Yelp (duh) and submitted an online quote on 2 separate occasions for sewing repairs for my favorite wool winter coat and little black dress that required many stitching tears. They were prompt and thorough with their responses which was greatly appreciated. I would have moved on, if that wasn't the case. The owner and staff who work here were very pleasant at both drop off and pick up. The turnaround was as stated and my pieces looked as good as new. Pricing was higher than I wished to pay, but the service is so amazing and hassle-free that I'm convinced I honestly got what I paid for. I highly recommend them if they're near you. As long as I'm living around these parts, they'll be my go-to for any special cleanings or repairs.

DO NOT USE THIS DRY CLEANER. I am absolutely disgusted by my experience and would not trust this…read morebusiness to clean anything that touches my body. I specifically drove from Southlake to Irving because the owner, Ahmad Farzana, quoted me $16.99 each to clean four double-lined Pottery Barn curtain panels. Every cleaner nearby wanted over $40 per panel, so I thought I had found a great deal. Instead, I wasted my time, gas, and approximately $75 for curtains that, based on the condition in which they were returned to me, were not cleaned AT ALL. I waited five days, drove all the way back to Irving to pick them up, brought them home, removed the plastic, and was honestly in complete shock. THEY WERE STILL DIRTY, DUSTY, AND COVERED IN PET HAIR (I don't have pets) AND OTHER DEBRIS. Even more disgusting, there were dark human hairs on them that were not mine most likely from laying on their dirty floors. They appeared as though they had simply been pressed, put back on hangers, covered in dry-cleaning plastic, and handed back to me. I immediately called the owner and requested a refund. He insisted that he had personally cleaned them and told me I was welcome to bring them back. Absolutely not. I already drove approximately 40 minutes each way TWICE and went five days without curtains in my living room. Why would I make another 80-minute round trip, wait again, and trust the same business to redo a service when I have no confidence was performed the first time? I then sent the owner photos and videos documenting exactly how the curtains were returned to me. His response was that I should have told him beforehand that there were "stains." I'm sorry--isn't removing dirt and stains literally the purpose of professional cleaning? And these supposed "stains" included a few marks from WASHABLE Crayola marker from my toddler. I sprayed Dawn dish soap on one of the marks at home and it disappeared immediately. (See video). But forget the washable marker for a minute. Explain the dust, dirt, pet hair, human hair and debris that were still on curtains I had just paid a professional cleaner to clean. That is what disgusts me the most. If a business advertises unusually inexpensive dry-cleaning prices, customers should still be able to expect that their belongings are actually being CLEANED. Pressing something, putting it on a hanger and wrapping it in plastic does not make a dirty item clean. I have photos, videos, my receipt and my communications with the owner documenting this entire experience, including the condition in which the curtains were returned. I will be submitting a formal consumer complaint to the Texas Attorney General's Consumer Protection Division regarding the service I paid for and the condition in which my belongings were returned. I will also be contacting the Texas Commission on Environmental Quality (TCEQ) Dry Cleaner Registration Program to verify that this location is properly registered and operating in compliance with Texas requirements applicable to dry-cleaning facilities. BUYER BEWARE. Based on my experience, I would NEVER bring a shirt, dress, bedding, curtains, or anything else here--especially something that touches my skin. If four curtain panels can come back from a professional cleaner still dirty, dusty and covered in unknown hair, I have absolutely no confidence in the cleanliness of anything coming out of this establishment. I drove out of my way because the price seemed like a great deal. It wasn't. Cheap dry cleaning isn't a bargain if your belongings come back dirty. I would gladly have paid the $40+ per panel somewhere else had I known this would be the result. I strongly recommend taking your belongings--and your money--somewhere else.

Always have my jerseys looking clean and crisp!! Jerseys that i thought were done for came out…read morelooking brand new

Outstanding customer service and attention to detail. They treat every garment with care, from…read moreeveryday clothes to delicate items. You can really see the quality in their work. I think their pricing is fair because you get what you pay for. I could go to a cheaper dry cleaner but I know that they don't do the clothes as well as here. So why go anywhere else?

Kristen N. Is obviously challenged. I've been using dry cleaning for a decade and the ladies that…read morework at this one are amazing. I walk in weekly with few words said and that say thank you. A day later my clothes are amazing.

I have been to this location a few times. The staff were unprofessional and rude every time.read more

They are currently closed early. We dropped clothing off today saying we needed it same day and…read morethey assured us that it would be ready by 3. My husband went back a bit after 3, they said it wouldn't be ready until tomorrow. He told them he needed it anyways and they refused to give our clothes back to him. I drove here and arrived 10 minutes prior to close and they had already locked up. So our clothes are not only not clean, they are being held hostage and they are closed until Monday. Horrifying customer service.

The cleaners provided me with the service I requested. Every time I called to check on my clothes…read morethey were always polite and provided valuable service and advice!!!

We have gone to Pioneer Cleaners for about 17 years. They always do a wonderful job & the staff are…read moretremendously friendly.

It should be illegal for this company to offer alterations!! Not only do they NOT know how to sew,…read morethey DON'T even realize they DON'T know how to sew (see pics). I was charged $75 upfront! When I requested my money back with the experience of the cost for them to sew a button on and the poor hem job, I was offered $20!!!

The lady who runs this place is truly amazing. Great professionals over here! Hyper see a lot of…read morebusiness with them here in the future. They do more than dry cleaning, they clean shower curtains, they do drop and fold laundry, etc! GR8 place!!! GREAT PRICE!!

Unauthorized Alteration Charges - Warning to Customers…read more I am writing this review to warn the public about the deceptive billing and unauthorized service practices I experienced at this business. ***Below is a photo of the receipt from Knox Cleaners. The male employee marked TWO items for dry cleaning and ZERO for alterations. It also reflects the date - 08/08/2026.*** On Aug. 8, 2026, I took two garments to Knox Cleaners strictly to receive a price quote for potential alterations. The other two garments were for dry cleaning. I made my request very clear to the male employee that day and via phone on Aug. 10, 2026. On Aug. 13, 2026, Mia told me that alterations had been completed. I told her that they did so without my consent and never gave me a quote. Subsequently, Mia and her mother, Ericka, demanded full payment for the unapproved work - $20.00. Note that on Aug. 22, 2026, I was forced to pay $23.22, not $20.00 like both women originally stated. Additionally, the $15.68 that I paid for the dry cleaning was also charged to my credit card in bath faith because a few minutes after I left that place, I realized that they failed to give me the black and gold belt that I left with the black blouse that I wanted dry cleaned. Knox Cleaners may have engaged in malicious conduct by depriving me of the black and gold belt because I told Ericka that I was going to call the police and report them to the Attorney General's office. They may have done this in retaliation. Key issues with this experience follow below: No Authorization: Work was performed entirely without my signature, verbal confirmation, or consent. While I left the clothes on their counter and Ericka failed to answer the calls and texts regarding my request for a quote, that did not mean that I authorized them to proceed with alterations. See photo of receipt below. Refusal to Honor Quote Request: A request for a price estimate was treated as an immediate order. Knox Cleaners is liable because Ericka executed dishonest and deceptive practices when she said that I "left the clothes there" after previously admitting that she received the texts from the male employee on Aug. 8th. If that is that case, it follows that she intentionally failed to provide me with a quote. Their bad faith practices benefited the business when I was forced to pay them for something that they are not entitled to by law. Ericka told me that she "tried" to work with me - she contradicted herself. If she truly believed that when I left the clothes thereby authorizing alterations, she never would have allegedly contacted the owner of Knox Cleaners to see what could be done. Ultimately, I was unwilling to negotiate with them because demanding payment for unauthorized services is illegal. Unfair Billing: Under duress, I was forced to pay for services I never agreed to just to get my property back. I had to call the police, who showed up as a stand by. Scope of employment: Ericka engaged in deceptive actions when she first denied receiving a text from the male employee when I requested a quote for alterations. Her conduct falls within the scope of her employment because she communicated with me from the business phone about a disputed transaction. Likewise, the conduct of the male employee and Mia falls within the scope of their employment because I told them both that I only wanted a quote when they were both at work and on the clock. Thus, the owner is vicariously liable for the actions of its employees. Be extremely careful if you come here just to ask for a quote. Get everything in writing , or take your business to a transparent, honest, and ethical dry cleaner that upholds consumer rights, and follows proper authorization protocols. On the receipt, write that the payment is "under dispute for unauthorized services." Dispute the charge with your bank/credit card company. Next, obtain an incident report from the police. Finally, report them to the AG's Office and the BBB should something similar happen to you.