I had a very disappointing experience with 3HAC. I originally scheduled an AC maintenance…read moreappointment, but on the day of service, after waiting 4.5 hours with no communication at all, I finally received a call saying the technician would not arrive until another 2.5 hours after my scheduled time window. I was understanding about the situation and agreed to reschedule for the following week after being promised I would be the first appointment of the day to make up for the inconvenience. Unfortunately, the rescheduled appointment was just as frustrating. With only 15 minutes left in my 8 AM-1 PM appointment window, I still had not heard from anyone and had to contact the company myself. Instead of accountability, I was given excuse after excuse about why the technician did not arrive first as promised. I was even told their internet was down, which was supposedly why nobody contacted me. The lack of communication and reliability from this company is unacceptable. Customers should not have to chase down a business for updates on scheduled services. The only positive part of my experience was the technician himself--he was professional and did a great job. If he freelanced, I would absolutely hire him directly in the future. Unfortunately, because of the poor customer service and repeated scheduling issues, I will not be using 3HAC again.

3HAC is awesome! Trustworthy, reliable and fast! Brian, Jeremy and Nick were wonderful. When we had…read moreour AC issue they walked through all the necessary steps to get it fixed and got our AC working in tip top shape. We've been with them since 2018 and we let all our friends and family know to use 3HAC.

My 15 yr. old heat pump was on it's last leg and I decided to replace it. Ariel Perez promptly…read morecame out to look at my system. He was very knowledgeable and gave me a quote for a new 3 ton heat pump. Miraculously, he had an opening to install it the next day. The crew arrived first thing the next morning and the job was completed by 3pm. The City of Clearwater code inspector approved their work the next week. Overall, I had a great experience with the entire staff from the receptionist, crew and owner. Everyone was patient and polite. I can definitely recommend Comfort Air. As a heads-up, there's an additional 3% charge for credit/debit cards. I wrote a check.

Terrible. I spent a lot of money with them on 2 new AC systems and have issues with both of them…read moreand the owner Ariel Perez won't call me back, answer emails, texts ect to fix them. I had to pay out of pocket to get it fixed, and they were less than 6 months old. Phone message says out of business or number was changed. Very poor service. Unfortunately I referred them to several friends.

Is there a no star review? The service of this company has no value. The first service call was…read moreperformed a week or two ago, but I was consulted about replacing a part that still worked, which I chose not to, although the units parts were still under warranty. He could have replaced them for the service charge but didn't and what do I know about air conditioner parts? Then, shortly, this is in June, the early days of summer. another AC failure on a Saturday night. Calling in a service request was met with a full mail box. I called first thing Monday morning and wasn't able to talk to somebody for 30 minutes for the service call which didn't arrive until late in the afternoon, where it was pronounced the part another part had failed, and that he would get the previously injured part to replace that too. The part he did replace cost $192, for a unit guaranteed for 10 years (still under warranty). By the way, you don't get to see the invoice until you pay it. He returned Tuesday and replaced the previously injured part, charged $160 for the service call, the system blew cold over night and failed the next morning. He came back the next day and replaced the dryer, and charged me $569.00 (not itemized although a dryer was replaced) for almost a couple of hours work, tops. Well comes the following Saturday night, and it failed again. The same tech did all this. He is rude, his pants hang down below his ass, he was speaking to some woman on cell in speaker mode almost the whole time he was working, and to justify the price he said to the effect that I live in a nice house and he lives in a shack; is that like white privilege or something. I don't know. I guess that Bart has retired and is no longer involved with the company or the market allows for bad service and he just does not care. I requested a working AC on the system I purchase 7 years ago whose compressor was already replaced once and I pay a semi annual fee to be maintained. The quality was trash, and there was no value in being inconvenienced, and the astonishing claim from that technician that he as performed a valuable service for the value of the money I paid. I pay for protection, but the providers are incompetent.

We were with several other AC companies...ALL OF WHOM over-sold us on products we didn't need…read more(because they worked on commissions!)...and their products were not even installed properly. This company does NOT have their employees working on a commission basis...and they are extremely honest as well as very knowledgeable. You can even select fro the same person to service you as needed. Do not look anywhere else.

Date: June 2026 - I use Caldeco after my best friend used it. She was single at the time. Lived…read morealone. She's tiny. And I figured if she liked this c ompany working on her house of 10 years so woudl I. I LOVE this company. And they have a service agreement where you can get TWICE yearly maintenance AND other perks - like emergency repair etc. I will use them when my A/C dies and needs replacement. I don't bounce companies - ever. I am very loyal to a company unless they give me a reason not to be. Caldeco is SO trustworthy. I allow them in my place - without me present - and the job is ALWAYS done correctly. They have never tried to do an upsell on me - they are always professional and their home tech guys are AWESOME. Use them with confidence. And seriously. I just think it's hard to find a trustwrothy company and people should know who to go to. Keri / Tampa

Twice I have used this company; the first time to diagnose and assess a problem incorrectly…read moreaddressed by another company. Most recently for general annual service on both my units. Both times the tech were amazing. Cordial and friendly and a pleasure to deal with. Pricing was reasonable and everything was told to upfront. Highly recommend and will be continuing to use them in the future.

They were called to my home on an emergency on Monday evening. AC was blowing hot air. They came…read morein. Told me that they did a diagnostic, which they charged for, and claimed a part needed changing. I did everything they said. Over $600 charged. By Tuesday evening, 24 hours later, same thing AC blowing hot air. They came back Wednesday. Now the diagnostic says it is the sensor or sensors. They recommend I replace the unit. Interesting because on Monday night they recommended I pay $189.00 more to have yearly maintenance. You would think they would not offer yearly maintenance on a unit that a day later they think should be replaced. I would stay away and try someone else unless you think the above is the way it should be.

I had a serious air issue and Air Support was there to resolve a complex problem. The techs were…read moreprofessional and even cleaned up the area after working on the air handlers. Great Company and Highly Recommended. Brad

I've been a loyal customer of Momentum for years, but unfortunately, I must revise my 5-star review…read moreto a 1-star review due to questionable and unnecessary practices involving Freon charges. On one of my properties in St. Pete, the technician took pressure readings on a unit that was frozen--due to the tenants running it at 67 degrees in June. Later that day, the technician returned and "charged" the unit with Freon. However, during a follow-up inspection nearly two months later by a different technician, no leaks were found in the line set or coils, and the pressure readings were still normal. This was particularly troubling given that the unit, a Carrier system, was installed just 10 months prior with a full inspection. I initially chalked this incident up as an anomaly. But then it happened again. At another property in Tampa, I called for a simple condensate line flush, and once more, I was told the unit might "need" a Freon charge. This was absurd, as the unit had been functioning perfectly, holding temperature with no issues for months. When the rep called to discuss diagnostics, I made it explicitly clear that the conversation about Freon was premature and unnecessary. Yet, within minutes, they called back with a quote for a Freon charge. I agreed to discuss the matter, but at no point did I authorize the charge. Despite this, the company proceeded without my clear consent. Momentum was quick to provide recordings of subsequent calls to argue their case, yet suspiciously reluctant to share the initial call, where it was clear I did not approve any Freon charge. After years of entrusting Momentum with multiple properties, it's disheartening to see them resort to such deceptive practices. They are personable and persuasive over the phone, but it's clear they are taking advantage of their customers. I can no longer recommend Momentum, and I urge others to proceed with caution. ** UPDATE 3/24/2025** I strongly advise against doing business with Momentum. Recently, I discovered that they sent a fake invoice to a collections agency, which included duplicated charges that I never authorized. What makes this situation worse is that Momentum never contacted me directly about these additional charges, and instead, the next thing I knew, I was being contacted by a collections agency about an invoice that had already been paid. I have the original invoice that shows everything was paid in full, and yet this company still attempted to charge me again and escalate it to collections without any prior notice. I am now dealing with the repercussions of this error, and I have been forced to take legal action to resolve this situation. Momentum's lack of communication and disregard for accurate billing practices is unacceptable. I highly recommend that others avoid this company to prevent similar issues.

These guys are not very organized with their scheduling and communication. They require someone to…read morebe at the house which I get that but don't tell me first thing in the morning then no one shows or even contacts. Other people have to go work and have schedules. It happened twice which is why I'm leaving a review, all you have to do is COMMUNICATE

Have now had third semi-annual maintenance service. Every visit has been very comprehensive and…read morehandled expertly. I am pleased to extend my relationship.

Complete honest service by Garry today. I had a minor issue…read morewith my AC, I made an appointment and was afraid I'll get tricked to get into a big and expensive solution considering I don't know what's the issue with my AC. Garry was there for 10-20 minutes investigating the issue, found out the solution was simple, showed me what it was and fixed it right away. He charged just the service fee as promised.

My AC was not working at all the panel wasn't even on to turn it up or down. I just want to say…read moreI'm amazed at this company was willing to come out before hurricane Milton hits the State of Florida my AC went out yesterday (10/8/24) and it is now working thank you so much for being willing to come out I will definitely be looking to your company when we need more work done. Very minimal trip fee, included in the cost of the repair not sure what he did but he did a good job.

The young man put in a new ceiling fan in less than 49 minutes. Did a great job. It is still…read moreworking.