Long story and several concerns. They did not tell me dentist I came there in beginning had left…read more Then mislead me to believe insurance would assist in coverage but they did not feel comfortable working with insurance when push came to shove. The dentists rotate thru so quickly I did not feel comfortable staying at this practice. Before one visit, young receptionist was bad mouthing the office manager out loud in lobby in front of patients, very unprofessional. The ladies that cleaned my teeth were always professional and thorough. That kept me coming back along with lady that checks you out was always very kind. I would not to recommend.

I am rating based on the consultation. My mother is significantly afraid of dentists. Dr. Pax was…read moreunderstanding and patient as my Mom had her visit. We didn't ultimately have services done here because her issue required skills this office doesn't have, however I greatly appreciated her care and concern.

Great compassionate care by the Dr and staff! Clean…read morefacilities and friendly people. Thorough examinations and excellent service and fees.

Avoid Trailside Dental Care…read more After treatment at this office, I was left in severe pain and repeatedly asked to be evaluated by a dentist but was unable to speak with one. Instead, I was given guidance by staff while dealing with significant pain. I ultimately had to seek emergency care elsewhere, where the problem was properly resolved. In addition, I was told I needed 6-8 fillings and a crown. When I sought a second opinion, I was told that none of that work was necessary and that only one small area needed to be monitored. The difference between those two evaluations was alarming. Recommending large amounts of unnecessary dental work goes beyond poor judgment -- it's unethical. What makes this even more concerning is that the dentist at this office has been suspended by the Ohio State Dental Board and is currently practicing under probation for documented violations involving patient care. This is public information anyone can verify on the Ohio State Dental Board website. Please research carefully before choosing this office. Patients deserve to know this information when choosing a healthcare provider. This review is based on my personal experience and publicly available disciplinary records from the Ohio State Dental Board.

They over charged me months ago by not telling me about working they did in my mouth and now they…read moresend me a text message months after my appointment that was paid in full about a bal. I called for 15 mins and no one answered.

Top notch. Debbie does my cleaning she does perfect work. Dr Barnes does excellent work. Had…read moremultiple crowns done. Your staff is top notch highly recommend this business. They do great work at reasonable prices.

I went in today for my regular cleaning appointment! First off the dentist is the last place on…read moreearth I would want to be! If you're looking for someone to be gentle on your teeth and gums Sarah Jones is your hygienist! Nancy Lions wow she does it all front desk to taking X-rays to applying fluoride! Dr. Banks is my go to when Garland became retired! She doesn't do unnecessary treatments or procedures and is always a pleasure to talk with! All the staff is friendly and I highly recommend them!

I absolutely love this dental practice. I have been going to see Dr Johnson at least every 6 months…read morefor nearly 17 years now and it has always been a great experience. The receptionists, hygienists, assistants, and doctors are always friendly, considerate, and highly skilled at what they do. It's very important to me to maintain and preserve my teeth as well and as long as possible and I feel that Dr Johnson and the entire staff have that same value. They have never suggested or pressured me into any unnecessary procedures like some other dental groups do, and they always do their best to work with my insurance to provide me with affordable options. I can't recommend them enough!

At this point if I could give no stars to the office staff, specifically the office manager, Amanda…read moreI would. Every time I go to this dentist she's extremely rude and racist. Here's our conversation today after I've called and left several voicemails this week with no response. All I wanted was a call back so I can have a thorough conversation and get on the schedule for a toothache. Instead today, December 19, 2025 I was met with nothing but sheer attitude, unprofessionalism and absolutely no help. My recommendation, stay far away from this office. As nice as the dentist is, the women that work in this office are some of the rudest people I have ever met in my life. Specifically Amanda, Dentist Snells office assistant.

Dr. Snell is an amazing dentist. I would recommend him to just about everyone. He is genuinely very…read moregentle with all his work. He is very funny at times and very serious at other times.

I came to Dr. Law's office for the first time to get a cavity filled and for a cleaning. IT WAS…read moreINCREDIBLE. Dr. Law and her office staff were friendly and accommodating. The dental x-ray was quick and painless, unlike some previous dental xrays I had to do which took forever and couldn't even show me whether or not I had wisdom teeth. She walked me through the dental xray and pointed out the one wisdom tooth I had waiting to come in. I would've preferred none, but I'll settle for one wisdom tooth. Dr. Law explained each step of what she was doing while filling the cavity and cleaning my teeth. When she initially told me she would numb me up to address my cavity, I was a little nervous because I heard those numbing shots can be quite a treat. But I didn't feel a thing when she hit me up with the lidocaine! Magic. Additionally, her office is really cute, cozy, and clean. We were offered beverages and warm towels after the procedure to wipe down our mouths/face. Why don't more dental office do this?! Anyhow, in case it was not clear from above stated reasons, you need to come here for your dental care. Dr. Law is amazing!

If I could give 0 stars, I would…read more My sister had an appointment here a while back to get her wisdom teeth taken out and she left the office in tears before any operation even happened. I was in the waiting room when I received a text from my sister saying she was really nervous, and asked if I could come back with her. I asked the lady in the front office and she promptly said that the dentist did not allow people to be back there. I told her that my sister has very bad anxiety , but she dismissed me without even asking! She said the nurses there are good at helping patients calm down. Clearly not! Very shortly after, I received another text from my sister saying she was in tears, they gave her nitrogen to calm down but it didn't work. Again I asked the lady but she refused to do anything. My sister has a history of depression and serious anxiety, she's seen a psychiatrist and taken medicine for it for it, but the office staff didn't care whatsoever. Pretty soon she comes out in the waiting room, in tears and we promptly leave. No operation was done. This is completely unacceptable.

I simply adore Dr. Hayden. She is, hands down, the absolutely best dentist I've ever been to. I've…read morespent years bouncing around from dentist to dentist, completely unsatisfied. She never pressures you into any treatment and listens to your concerns. I had several cosmetic issues I wanted corrected and a number of dentists throughout the years rolled their eyes at me like I was being so superficial. After getting my braces off over 10 years ago, I had number of yellow stains on my teeth that were very bothersome to me. Two previous dentists told me there was nothing I could do and I should have flossed better as a young teenager. The damage was done and I was stuck with these stains. Dr. Hayden was the first dentist who was willing to help, and not only that but she explained how simple it was to correct the problem (honestly, it took her 30 minutes). I've also had a problem with Novocaine wearing off on my upper row of teeth. Other dentists acted like I was faking the pain I was feeling. Dr. Hayden explained that it's not uncommon for some patients to metabolize the Novocaine faster than others. Whenever I'm in a procedure with her, she always checks on my comfort level and administers more Novocaine before the pain sets in. I liked her so much that I brought my four year old in to see her and he actually likes the dentist! Can you believe it? Also, when you refer a new patient, you get a set of professional grade teeth bleach for free! They are awesome! All of her bleaching procedures are done at cost and are shockingly inexpensive. Thanks to Dr. Hayden, I'm no longer afraid of the dentist and I'll be a patient with her until she retires!

Just awesome Dental Practice Hayden Family Dental. I had a dental emergency (for me !) one of my…read morefront Crown came out and I was desperate to find a dental practice to help, cement the Crown back in... No Luck ! and I have a special dinner with family on Saturday and I wanted to cancel . You see, I am in from Florida (short visit) to be with my 94 year old mother and be with family. Dr. Hayden was so kind and caring to help me get my Crown back in so I would be able to attend the special dinner. Thank you Dr. Hayden Dr. Hayden is the Dentist to go to when needing dental care. Dr. Hayden and her medical staff are your go to TEAM ! Debbie Rakowitz Cincinnati/SW Florida

They're understanding. I appreciate everything that they do. I wasn't able to make it and they…read morestill understood.

Immediately felt relaxed, and at ease. I moved my family to this practice after a friend had…read morereferred me. All the staff there are friendly and helpful. Makes the dentist a little bit easier!