DO NOT GO HERE!!! The dentists are nice, but at least one of the hygienists is really awful, and…read morethey're the ones actually stabbing you in the face. I made a new patient appointment for a routine cleaning. I was called back for x-rays 30 minutes after my scheduled appointment time, and then the hygienist made it her only job to ensure that I was a thousand percent COMPLETELY AWARE that I do not have healthy gums and it would therefore be a waste of her time to do a standard cleaning. I have some serious dental anxiety (which was explicitly communicated multiple times before being seen), and I started to cry and asked if we could just do a standard one, since I'd already worked up to coming in today, and she ran out of the room saying, "I'm not comfortable with this." The dentist had already said my teeth weren't that bad, but now you want me to leave and come back AGAIN for a deep clean? No, you people double-booked your appointments and I got stuck in the crossfire. Absolutely garbage patient "care", and now I can't go anywhere else because they billed my insurance for my only covered exam this year. Honestly the worst experience I've ever had.

I've been a patient of Rose City Dental for years and have always been happy with the service. The…read morestaff is professional, the office is clean, and they have all the latest equipment. Last year, Dr. Tae did an implant for me that was 40% cheaper than what my periodontist quoted, and I'm still thrilled with the results. I wholeheartedly recommend them to anyone. Helena W

Good atmosphere, great treatment. The Hygienists are knowledgeable and skilled. No worries going…read morehere.

I was in so much pain and even though they are heavily booked, they took me in. They were…read moreoutstanding in their work and even called later to see how I was doing. I'm thrilled to find a business that has old fashioned morals and care.

Dr. Joseph Elkhal, office is extremely friendly skilled and most of all professional, personalized…read morecare from dr. Joseph elkhal, extremely Gentle Dentist. Complimentary parking

Dr. Elkhal is a fantastic dentist. Our family has been going to him for about ten years now. He has…read morea great staff that is very personable, not just staff that checks you in and forgets you are there. His office is pretty new and updated throughout. The place is spotless. He will talk to you about any concerns you have and really listens. I wouldn't hesitate recommending him.

Amber, Courtney, and Dr. Ulmer are amazing. I had to find a…read morenew dentist after losing insurance and I was nervous. But I was treated with such great care. I am so happy to find such a great place with great people. I highly recommend Valerie is the most wonderful person. So kind

This office is awful. It's the staff for me. The Doctor does fine. The staff doesn't follow through…read moreon tasks like referrals, and appointment follow up. If you know your process is to refer a patient to endo for a root canal and per your company policy your general dentist does the crown- you close the referral loop and get your patient schedule for the crown. If you tell a patient they need a referral in February for endo/ you get it sent out in February. Not in APRIL. To then never call to schedule the restoration appointment. So a month later I'm calling because why has this not been done yet? I work in the medical field. I know how referrals are supposed to work. They blamed the office they referred too. Then tell me while I have temporary filling I can't get in until July. Say they'll call me back to work something out. To once again drop the ball and not call back. I'm filing a report with the insurance commission. Why am I paying for monthly dental insurance when you can't even get me in to be seen? On top of it my insurance ends in June. At this point they're essentially stealing my money. Oh and they did not make me aware of the cost share involved with my root canal ahead of time. So that was a $200 unexpected surprise. ---- Update: I sent this to the member services email below. They forwarded my email to the office manager at this location. She was not able to come up with a solution. She was apologetic though continuously placed blame on everyone but her staff. She said she's been managing the clinic for 11 years and couldn't speak on all the rest of these Yelp reviews. Well. Maybe it's time to look at management... I'm saying that as respectful as possible. She also went to say "we fully treated your tooth, a crown is separate from a root canal. Not all teeth that have root canals need crowns. One- your endo and my assigned general dentist at your office both said this tooth needs a crown. Two a tooth is not fully treated with a temporary filling. It's also getting painful again. They are honestly neglectful to patients. I won't only be reporting Willamette Dental to the insurance commission, I'm lodging a complaint with Oregon Board if Dentistry. It's the continued lack of follow up that's the problem.

Went there with an infection. Desk person was very friendly and appointment was on time. Dentist…read morefound a chipped tooth did x rays and started root canal. Was done in an hour (first of 4 appointments) pain is gone and won't mind going back to finish. Experienced no pain and music wasn't typical elevator music. Enjoyed visit didn't think that was possible a dentist but would recommend this location and keep rocking

Went in with a chipped/cracked crown and asked them just to sand it down as I'm hoping to wait 6…read moreweeks til the new year to use my dental insurance to get the crown replaced. They were all done with the work(a temporary cap on the chip and a temp crown on the tooth behind it) and then someone called out for them to give me an x ray. I then get charged $130 for said x rays. I asked them why they needed x rays when they were already done with the work. They said it was for insurance. I had already told them my insurance was depleted for the year. I got the run around when asking why and never got an answer I was satisfied with. Oh, and the temp crown yeah that fell out about an hour later. I was told this place works well with my insurance as a union electrical worker. I doubt I'm going back.

Dr. Sype and his team are outstanding. They're friendly, easy to work with, and always take the…read moretime to explain billing while looking for ways to help you save money whenever possible. Dr. Sype clearly explains each procedure and keeps you informed throughout the process, so you always know what to expect. It's rare to find a dentist who genuinely enjoys what they do and shows sincere care for their patients' experience. That level of professionalism and compassion really stands out. Dr. Sype and his team have earned my highest recommendation.

This place is a hidden gem in a sketchy area. I picked this place randomly under 10 seconds from my…read moreinsurance provider's list and decided to give it a shot after seeing all the 5-star reviews on Google. After my first visit, I can confidently say the positive reviews are well-deserved. Dr. Sype is down-to-earth, honest, caring, and professional. He personally cleaned my teeth instead of having a hygienist do it, and it was hands down the best cleaning I've ever had. He's the only dentist I've met who genuinely made me feel like he cares about his patients, rather than just focusing on making a profit. I only wish they had a fancier X-ray machine like some other places so I didn't have to bite down on a piece of sharp metal for pictures. I am never a fan of that and it was the only uncomfortable part of my visit.

Had a tooth extracted this am. Sat in the chair for over an…read morehour. They couldn't find any suture in the entire office and didn't end up putting one in my mouth after having pulled my tooth. Gave me zero pain medication and told me to take ibuprofen even after I told them I can't because of being on low dose chemotherapy treatment for lupus. Horribly unprofessional. Would give zero stars if possible.

I had a broken tooth that was miserable. I couldn't sleep and nothing would touch the pain. I…read morefound The Emergency Tooth Doctor. It was a Sunday morning and I called them at 8 am. I booked an appointment for 1:45 that afternoon at the South East office on Stark. I was greeted respectfully and on time. I filled out a few forms and was in treatment room before I knew it. Xrays were taken and reviewed by the Doctor very quickly. Dr Ty explained the treatment plan and his assistant outlined the cost. It was much less expensive than I thought. I was numbed up and the tooth was out about 15 minutes later. Dr Ty and his staff were awesome. No judgements no lectures. Very compassionate. I was so grateful they were there and able to see me. Not to mention how kind they are. I highly recommend them if you should need a dentist in a hurry.

This place has been awesome. Both Dr. Kim's, David and Michael were kind, comforting, and gentle…read morewith their work. They will go out of their way to make sure you are taken care of. The hygienists, Erin and Diane are awesome and very thorough with their cleaning. I broke one of molars a few months back and was in agonizing pain. After trying to reach out to multiple dentists including my previous, no one was available but Dr. Michael Kim was able to get me in the next morning and removed my broken tooth easily and pain-free! Ever since then, Division Smiles has become my new dental office. I cannot say enough great things about the staff here. Everyone from the front desk to the assistants were so warm and friendly and were very helpful with all of my questions. It's a very tight-knit, family environment here. Everyone here will make you feel welcomed.

I was a patient at Division Smiles from February 2015 to January 2020. Dr Kim did an annual cancer…read morescreening in January 2020 and I was given the all clear. 3 months later,I had a Stage III tumor removed from an area where Dr Kim had attempted a root canal. I had to have a 14 hour operation, 2 days in ICU and a week in surgical oncology, that changed my life. I wonder what the outcome might have been if my cancer was detected earlier.

My 5yo daughter ‍…read more So I needed to reschedule an appointment. That's how it started. My daughter the appointee is five years old.. I called four different times. On hold for For 6 to 10 minutes then sent to voicemail. "Hi, please call me back Need to reschedule etc." Three different times with no call back.. On the fourth time someone picked up. Hi I need to reschedule, at this point Cancel my daughters dentist appointment. I received a letter that Stark was being closed and that she was being moved to Milwauke location. Keep in mind. I don't want her Insurance to be charged. So that she can't see her dentist. This is my fourth phone call. I've left three voicemails With no call back. "Did you call stark Milwaukee we didn't receive any voicemail" Actually I called both. So bull i didn't say that part.. Well actually since i couldn't get through. found a new dentist and I just need to make sure her appointment is canceled. "What do you mean sure?" "Ok" Click - She hung up on me I was very nice, very kind. I called Newburgh Britney there straighten it out for me. To this point is my understanding. Thank you Britney.

This is the MOST unprofessional and disorganized dental office I've ever been to. First of all it…read moretakes several months to get in for an appointment, then they cancel your appointment because they couldn't verify information and then the appointment gets rescheduled another several months out. I've been waiting close to 1 year to get my daughter seen and now they canceled it again because they had wrong insurance information on file. I called multiple times to give them the correct information but somehow they don't save it. Another BIG issue with this office is that they wait for over a year to bill a claim to the insurance office.. the end result is that insurance will deny it for timely filling and the dental office will most likely seek money from the patient! This office is not good with the follow up either. I have called to talk to the office manager (who is never available) the front office staff swear that the office manager will call back, but that never happens. I have been trying to talk to the office manager for almost 1.5 years now and I am being told same thing over and over again that I would get a call back and no one ever follows up with me. I had nothing but trouble at this dental office. Not only that this location is horrible, their cooperate office is the same! You can never get ahold of the people you need to address any issues with and don't get calls back. oh.. and they owe me a refund since 2015.. STAY AWAY IF YOU CAN!

Front desk is a b*t h. Was 2 minutes past 10minutes due to heavy and unexpected construction…read more Front desk couldn't show me where the policy stated it was 10 minutes. Well online it's plastered everywhere that is 15 minutes. do not go here. Their policy is trash and wishy-washy. Their customer service is even worse. I wish I could give them a negative star simply because of the way I was treated today. Then they have the audacity to tell me I could schedule an appointment out for three months later after I already waited three months for this appointment and drove 30 minutes away to come here. Terrible service!

I came to this office to have our teeth cleaned--not to be criticized or judged. On multiple visits…read morewith my children, I was made to feel like I have 'too many kids' and that I wasn't taking proper care of them because one had a cavity. On a separate visit for myself, I was again made to feel as though I wasn't taking care of my own oral health because I don't floss everyday. I consider myself a pretty tough person, but this was genuinely the most judged I've ever felt in a healthcare setting. The dentists themselves are wonderful and professional, which is why this experience was so disappointing. However, the hygienists could greatly benefit from additional training in communication and bedside manner. Patients should feel supported and informed--not shamed.