Falsified prices over the phone, did not agree to the discussed price when I visited. Not to mention they were audibly speaking very poorly about other customers openly in front of me which made me very uncomfortable read more

I came today and got my fillings with Dr. AB he's very good at what he does and his assistant Ruby was very kind and gentle with my teeth , she also speaks Spanish too ! I'd recommend having ruby as his assist because she's not rough with you and your gums and she's gentle. Illl give me visit a 5 star because of how they treated me today :) -Ap read more

I've been coming here for a couple of years now and the staff is always so friendly. They are courteous on the phone and in person and they always get me scheduled quickly. Dr. Sousa does a great job of explaining things and is very friendly as well. They have great hours here, open from 7:30 to 8:30pm most days which is why I chose this place to begin with. It's nice not to waste pto ok the dentist! read more

Comfort Dentistry - General Dentistry Near Me - San Antonio, Texas

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Dr. Sousa was an excellent Dentist but she left over 2 years ago, "to practice closer to home, in New Braunfels at a different Comfort Dental. She sold this business and it is no longer "Comfort Dental". It is now "Comfort Dentistry" and is under new ownership/management, so the reviews before 2020, belong to her. read more

When Dr. Sousa was there, she was fantastic. But I cannot say that any longer. I called them and explained to them that I had a tooth that needed to be pulled, at the worst. They have been seeing my two daughters during the last month. The receptionist told me that I needed a teeth cleaning...blah, blah, and I stopped her. I explained once again that as true as that might be, I need my tooth looked at and probably even pulled. Can you do that? She said yes. No problem. When I arrived for my appointment, she showed me a itemized list of a teeth cleaning....NOPE. I told her once again, I was here for a possible tooth extraction. She redid the paper work, and I waited. The Dental Assistant called me, they gave me x-ray's and confirmed that my upper tooth needed to come out...but they wouldn't do it. Why? Well, we don't do that. What do you mean? You told me on the phone that you did? We will give you a referral. Which this office LOVES TO DO. I was very displeased with this, as my tooth is a ticking time bomb. So I guess my appointment was just for them to make money. I called the 'referral' they gave me....nope. 2 weeks, and I had to put a $150 deposit down first. When I asked them if Comfort Dentistry gets a kickback for referring them...at first she said 'no'. Then she said yes. I have had both my daughters at Comfort Dentistry, and the oldest ones lower Jaw started locking up immediately after a teeth cleaning session. We took her back to see the dentist, but all she said was for her to take aspirin until the swelling or inflammation goes down and this was not her fault. ZERO reasons as to why her jaw started locking after her dental appointment. It is now 22 July, and my daughter is still having these issues. She has played the French Horn for 6 years, and now she can't at all! Very, very infuriating and frustrating. Now we have to find a TMJ Dentist that takes our insurance! If you have had a good experience with them, good for you. We have not and they will no longer receive out money. Good luck. read more

I found this dentist office through my insurance--UnitedHealthCare. The main reason why you would want to seek this chain of dentist offices is due to affordability. One of the main goals of the founder(s) is to make sure that customers are able to receive great service at an affordable rate. I highly recommend for that reason. read more

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Dr. April Sousa and her staff were so gentle and thorough! I am so glad I traveled the extra distance for such great care. Dr. Sousa talked me through each step because going to the dentist can be a little intimidating. I felt at ease and having my tooth removed was painless! I highly recommend Comfort Dental; especially this location!! My new dental home :) read more

Amazing service, considerate, and reasonably priced. I didn't know that this sort of dental experience existed before coming here! I had seen a dentist for years in Stone Oak, 7 to 7 Dental, and after a cracked tooth, went in for an appointment. The dentist told me it was going to be $1600 out of pocket for a root canal and crown with my insurance after an X-ray. They never tested and barely even looked at the tooth inside my mouth. They wanted me to get a line of credit to pay for it. I left there scared, frustrated, and deflated when they insisted that if I didn't get it done within a few days I would risk severe pain. I have had other root canals and crowns there and never paid above $1000. The price increases at each visit had become routine. While driving home, I saw Comfort Dental, read some reviews, and decided to stop in to price check. The front desk person looked up the procedure and gave me a much lower price, but let me know the doctor needed to do an exam first to make sure I even needed that same level of work. She was able to get me in immediately for an exam. Dr. Sousa met with me privately first for an interview about my teeth, walked me back into a chair, and explained that she was going to check out the tooth first to see if it needed a canal, with various tests. Turns out that I did NOT, the root of the tooth was healthy and not exposed. She explained the costs to me herself, and continued with the procedure. As a walk in. The next day she called personally to check on how I was doing after the procedure. I cannot tell enough people about Dr. Sousa, the care I received at a fraction of the cost, and that they were so kind to get me in immediately. She also eliminated the need of an unnecessary procedure. Everything you hope for in a dentist! read more

Fair pricing (and upfront explanation of your benefits as they relate to your price) is important to me in dental services. They also offer payment plan if needed. I've walked into some places, had my service, and checked out with a surprise bill. Not fun! I called them mostly because of the name "Comfort Dental." I had a great experience with Dr. Allen. I had my cleaning and cavities filled (with composites). They were thorough made sure I wasn't in pain every step of the way. I would refer anyone here. Dr Allen is A+. read more

I'm not fond of dentist appointments but Comfort sees me on-time with minimal paperwork. The hygienist is friendly and competent. Dr Sousa has been my dentist for some years and even when I haven't done as well as I should, she is kind and considerate. I am a patient for life! read more

Been a patient of Dr. Sousa's for two years now. She and her staff have been a Godsend to my son and I. Very capable all-round, from check-in to check-out. Professional, exceptional at the chairside, care second to none, affable, interesting conversation, truly care for the patient, accommodating, "forgiving to those that don't emulate perfect dental appropriateness," office hours are simply user-friendly - they are open on Saturdays, and on and on and on ! Then there are the prices...can't be beat. Want a GREAT dentist and dental office? Got one. Here it is. Don't miss out...Comfort Dental Stone Oak. Dr. April Sousa and staff, you are our dental Angels ! Thank you for being you and for delivering nothing less than impeccably outstanding care. I, for one, have been looking for an office like this for years and I have now found my dental home. read more

I was very hesitant coming here, not being a fan of the dentist and having some pretty bad experiences in the past, this was expected. However, I can not say enough positive things. I had to get a couple crowns and Dr. Kreidel (Dr. Randy) was very patient with my high maintenance self (I had a million concerns and questions) I could barely feel the shots he gave me, and the procedure itself was painless!! He continued to check that I was ok, as did the technician staff. Another note, I really appreciate their gold plan, as I don't have insurance. It's really a great option!! Overall a great experience, they made a nervous nelly leave smiling and that says a lot coming from me. read more

I came in to this office this Saturday for some unexplained tooth pain with a same-day appointment. Dr. Clark was very personable, and spoke with me before even sitting me in an exam chair. He repeatedly asked me to let him know if I was feeling pain during any part of the process. There was an introductory price for an exam--only 20$ for exam and x-rays. After examining my angry mouth, Dr. Clark was able to provide relief, all without huge expense. Turns out my nighttime tooth grinding and ill-fitting retainer were to blame! He could have easily made me undergo all sorts of diagnostic measures at a price, since I was felling pretty badly. But Dr. Clark helped me out in an honest and straightforward way. So happy with this experience! Glad to know that future dental work will be because I actually need it, and not to earn a few more bucks. Great and friendly staff as well. read more

Initially went in for a second opinion on a tooth I was told by other dentists "not to worry" about. Dr. randy was able to immediately identify the issue and that something must be done. I am pregnant as well so I was very apprehensive to have dental work done, but per my obgyn's advice, I went ahead and went back to have it pulled. They had so much knowledge regarding safe dental work during pregnancy and I ultimately opted to have the tooth pulled. When I went for my second appointment the friendly staff called me back right on time and collected payment, numbed me, and Dr. Randy had the tooth pulled, scripts written and me on my way out in 40 minutes total. I was really nervous, but his staff did a great job of keeping me laughing and as comfortable as possible. I just moved to the city and this is definitely my new dentist! read more

Called at 7 p.m. the evening before with a toothache and killing me all week long. answer the phone and got me an appointment today no problem. great staff great timeliness and even made no pressure for a follow up appointment. read more

I've been seeing Dr. Sousa now for about 5 years and she is absolutely wonderful! She saved my teeth! My teeth were in such bad shape when I first went to see her and now I'm back on track thanks to her. The front office staff is always friendly and very helpful too which makes going to the dentist a good experience. read more

Faith is an awesome dental hygienist! She is very compassionate and genuinely CARES which is hard to find these days. She goes the extra mile for customer satisfaction. I have seen her numerous times and she always has a smile and good heart. read more

I have never received such terrible dental service before. The staff is clearly unprofessional and incapable of scheduling appointments in a timely manner. I've had two appointments made on days that the office was closed, and living an hour way has become a huge problem. The dentist themselves have damaged several of my teeth and gums with no sense of remorse at all. I am beyond furious and would encourage anyone interested in this establishment to take their business elsewhere, anywhere else. read more

Amazing facility and staff! Highly recommend it! I selected Comfort Dental (Stone Oak Parkway location) after moving to San Antonio for a new job. Dr. Randy and his assistant, Faith, have been providing excellent service every time. I've had two crowns and a cleaning done by them, and they always made me feel comfortable and handled my procedure very professionally. Love this place and the staff! If you are searching for a dentist, they should be at the top of your list. read more

I initially came here due to my dentist being closed Saturday's and needed an emergency appointment. I broke my tooth and was hoping they'd be able to put a crown or offer some type of relief. I was hoping for same day service like my current dentist provides but unfortunately that wasn't the case. When the 2nd appointment came they told me the treatment plan had changed and they couldn't put a crown but I had 3 cavities and would require fillings. It took 2 in a half hours for 2 fillings because she was working between another patient and I. I can feel a noticeable gap between my teeth that were worked on. I've had to go to my longtime dentist for a correction. Overall my experience was terrible. I wasn't in a private room, was in an open space with three patients getting work done. Staff was nice, but I expected more considering they were in the stone oak area. Hope you have a better experience than I if you decide to come here. read more

I wish I hadn't received there flyer in the mail, this place is very disorganized. I came in for my first appointment under the impression that they could help me and they did nothing but blow me off while in the office and say I need to make another appointment for treatment, once I made it they rescheduled it again the day I after I made it. On the day of my appointment the Dr acted like she didn't want to be in the office that day and stated she couldn't treat me yet again, and when I asked the staff what was going on they said she left for the day and wouldn't be back in that day. Thanks for nothing if you don't need business then why make appointments, a very frustrating experience read more