Stayed in room 319, 8-13-2020 Floor was sticky, my feet were black (had to wash before going to bed. Someone had stuck their fake eyelash to lamp shade on right side of bed. Had No hand towels or wash clothes (only 2 bath towels). Refrigerator had wet spots in it (could clearly see it hadn't been wiped out. That room exhaust fan . Told front desk lady about it around 9:30am on 8-14-2020. She wrote nothing down and didn't seem to concerned. The lady who checked us in was absolutely wonderful and was very helpful. Thank you to her. read more

Comfort Inn - Hotels Near Me - Antioch, California

The con's: The bed was hard, the floor was dirty, pool was dirty, and the grab and go breakfast was only water and a tiny granola bar where in West Wendover in Nevada had cheese, yogurt, granola bar, and a muffin. Hotel is way overpriced during Covid-19. If I had known how bad this hotel was I would have stayed somewhere else. Stairs need to be cleaned. Noisy neighbor doing construction at all hours of the night. Ugh. Pros: the staff was friendly and did their best to get rid of the noisy neighbors. Fast check in. read more

I went through Priceline and I stayed one week I had to extended my stay through Priceline because prices were to high comfort in wanted 3 deposit at 70 each at the end it was210 it's been 7 days and I still haven't received my deposits back..what a rip off .. read more

I was so scare to stay there and get bed bugs I sanitized everything !! We didn't have no choice but to stay ! We had to wake up at 2 am !! I don't recommend this hotel! There was so much noice!! Kids crying, the freeway is so loud!! They have questionable people living there !! Rooms are open and you can see the people living there!! I shared my experience with someone from this area and he said wow that is a tweak motel !! The front desk person really nice! But I do "not" recommend this place ! Their rates should be no more the. $59 per night. read more

Great complimentary breakfast and attendant, great friendly staff and maintenance crew. Only reason this is a 4 star is because the shower handle fell off the second night which was eventually fixed. The wood floor was scratched up really bad and the noise of freeway and street was extremely noisy. Out of the five nights that I stayed there, I only had one really out of control drunk neighbor. Other than that it was okay, mostly because the whole staff and housekeepers were cooperative and friendly. read more

After staying for a week my room was cleaned 1 day we went out. after I came back to the room the door was open and I walked in to the room my stuff was stolen. Called the police and made a report.I have been asking to speak to the manager and never even seen him or her. The security cameras have not been reviewed. Nothing has been resolved between us and the hotel read more

Worst hotel I have ever stayed in. Stayed here 3 nights. Nothing else available. Filthy dirty and could not get any maid service for the full 3 days. There was no hot water available for 3 days with no explanation as to the reason why. Luckily I was able to take hot showers at my brothers house who lives nearby. Tried to get another room but front desk said nothing was available. Tried to get some kind of discount for all of the inconveniences but that was also denied. All I can say is stay as far away from this place as you can. read more

Second time staying here it's not the best for the price the outside looks better then the inside and the lobby has a very intense air freshener smell I got to my room it wasn't completed cleaning as the video shows and the smell was horrible I was able to get another room and a nonapoligic apology and the front desk seems very unprofessional both times same people with the same attitude they need to be RETRAINED read more

Came in on Friday and one minute later a customer came in and said she wanted to check out three hours after she arrived because after she took a shower she put her bed sheet blanket down and found blood on the bed nasty makes you think the head housekeeper's iandthe other housekeepers did a very poor job. I head manager Ankit Panchal probably doesn't even know. read more

I can't even give it any stars. I currently had to call corporate due to the fact that this place obviously think it's normal and ok for strange men to open your window and climb in while you are sleeping. Yes strange men. Then went to the other room I had for my children a few doors down and attempted to go in there as well. The ratings for this place is obviously a lie. read more

This place is inexpensive. It was a little loud in the middle of the night but not too bad. The room is very modern looking and clean. The shower is amazing and the bathroom is very nice. The only thing is the barhroom door is kinda heavy and big and should have something to keep it open like a doorstop. But overall this place is very clean, friendly, and very comfy. read more

They nasty the rooms are dirty the customers service suck they have roaches cars get broken into and they don't have insurance to cover shit no benefits if you work there your on your own ..................... read more

Booked a room 2 weeks prior, all was well, until arriving. The FIRST room given to us upon arrival had an unmade bed, piss in the toilet, trash on the floor and dirty towels hanging still. Upon notifying the front counter they gave us a SECOND room which still had a dirty bed food in the bathroom and a DIRTY DIAPER in the bedroom counter. Overall very nice and apologetic counter staff but very poor management and housekeeping service. NOT RELIABLE. read more

The place was remodeled and is excellant. Bed vedy comfortable. staff was pleasant and professional. But I was on 3rd floor near freeway. very loud and unpleasant all night they could not move me because they were full. This is inspite of requesting a quiet room when resrving room and when checking in was told it was quiet room. She said they never have had complaints on third floor, when I said it was close to freeway. no sleep that night was miserable. read more

Terrible customer service. Charged twice for room and no one can fix their error. Told not charges but holds which means pending... customer still can't access those funds. Told to see the night auditor after 11:00 pm when her shift starts. So I'm up late to deal with all the incompetence going on...and paying for my room as well. Extra $2 charge for safe in room added to the incidentals charge...$2 not refunded with the incidentals charge...this is not posted to inform customers. Security person stated the owners can do anything they want. $2 extra for every customer?...nice gig! Contacted www.three65hospitality.com, which owns this place. Hospitality?...right. Sign of the times, though...money, money, money and the customer receives no service, even when the hotel makes an error. Plenty of employees to make reservations...no one to help with customer issues after booking. No accountability or responsibility. Hard to trust any company anymore...look what we've become. Stay away if you can, though things aren't much different elsewhere due to corporate ownership and greed. The place is also loud with other patrons and terrible freeway noise and the nice-looking flooring is actually filthy. Greed, poor service, and incompetence are not the results of covid... they're institutionalized and accepted as how places do business. Really sad. read more

what a craphole. there's no WiFi even though they advertise it. there's no hot water (not even warm water), the room was dirty when I checked in and the phone is broken. it's not even hot outside, but the room is sweltering and the A/C is not helping. stay far away from this crap fest. read more

Ty at the front desk was so Sweet and helpful excellent customer service , she made my stay so comfortable , very responsive and willing to help me enjoy my stay . I would most definitely recommend staying here . read more

Two rude girls working the desk tried to charge double the room rate as a security deposit. Not sure what kind of a scam they are running, but they also claimed that the credit card reader was broken so it was a cash only deal. Kind of sounds like they're keeping the cash for themselves? read more

Great place to stay. Clean rooms with premium amenities. The staff at the desk is amazing.

It was such a lovely experience at Comfort Inn Antioch, GG and Linda were so friendly and showed top class Hospitality and service was excellent. It's also very clean and well-kept. I highly recommend this hotel to anyone who is staying in Antioch area. read more

This hotel's housekeeping is horrible. When we arrived at check-in time (3:00 pm) there were no rooms available because no one from housekeeping had showed up for work that day. At 4:30 we were finally given a room. Once in the room, the floors were filthy. When you put a bath mat on the floor, the bottom was covered in dirt after a shower. On one day, they forgot to bring fresh towels. When we confronted the desk clerk, there was no housekeeping around, and the hotel's management was never around despite repeated requests to speak with the manager. The clerks did their best to accommodate us when we encountered these problems, however in 4 days the manager was never in, and the "supervisor" wasn't around either and we were forced to speak with him over the phone. And then, the supervisor didn't do anything. The hotel is also near a homeless encampment. So during our stay, we were subjected to panhandling in the hotel. And the same homeless person who'd panhandled us, was eating the free breakfast in the lobby the following morning. Go somewhere else! These people don't know how to run a hotel and should be closed down! read more

This place is nasty. I walk in my room & it just smelled gross. There's no refrigerator, even though it says the rooms have one. Just a spot where it SHOULD be There was nasty long hairs on the bathroom floor, a chair with 3 wheels & random things previous guests left behind.Ive been here two other times & the room was nice. I'm disgusted & disappointed. read more

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So, the owner responded to my initial review, and said if I had reported the issue to the front desk staff they would've investigated matter. Clearly the owner didn't not read my first review in its entirety. Because the roach issue was reported to the front desk staff on SEVERAL OCCASIONS!!! And you can keep your apology because it doesn't amount to anything! read more

This hotel has a bunch of 5G panels wrapped around the top of the building. Why??? Do the owners of this place and the city not know that those 5G panels so close to people can cause so many defects and cancer and is direct radiation? What is the purpose of this ??? read more

If I can give this place 0 stars I would. It's the worst place I've ever stood at. First of of all the receptionist are so unprofessional and rude. The hotel smells like weed everywhere the pool is disgusting. Out AC broke down in 100+ degree weather and they basically told us they couldn't do anything about it because they are no extra room. They couldn't even get a technician out to fix it. This is awful! Do NOT stay here worst experience ever. read more

Where to start??? Checked in on a Sunday night. Had booked our room through AAA and paid in full on line. The clerk said our AAA card would not work, but we had already paid and had the confirmation and paid reciept for it.Showed her where it was already taken out of our account. She kept telling us it wouldnt work. Finally another clerk came in and helped her. So then she says we need a $150.00 Incidentals deposit, ok no problem. Give her my card says it wont work, she keeps trying, then the helper says just make a copy of the card, so she does. We get to our room not the nicest room, but will work. Monday is a holiday, BUT 3:30 am Tuesday morning I get an alert from my bank, that $229.00 and another $129.00 has been put on hold from Comfort Inn. I call the hotel, get the usual run around, manager isnt here , the deposit will drop off as soon as you check out..But why two deposits? She doesnt know cant help me. She will call the manager. He tells me he is driving will call me back. NOPE... Call again 2 hours later, he says call my bank he cant reverse a "hold"..Call my bank and not only does she tell me the merchant needs to release the hold, but Comfort Inn also tried to take the orginal $489.00 out of my account..(which was already paid with my husbands acc) So I call the manager back and he says there is no way he can release the "hold" of the second amount. He says he is going to call my bank and call me back..NOPE doesnt call me back, but has the clerk call me back saying they cant get in touch with the bank unless I give them the last four of my SS# and my acc #.. Sersiously?? The merchant cant get in touch with a bank to release a hold.. How do they manage to do it when a person checks out? Credit Card Fraud much!! I am so upset. Still havent heard back from manager, CEO or whatever he calls himself. Would not recommend staying at this hotel, now or ever. I now have to worry about more charges on my card?? More Fraud? I did not authorize the amounts they took out. Yes the $150, but that was not even in the numbers on hold. Looks like they just take what they want and say they cant do anything about it..Now 4 days later, checked out 4 days ago and now they have once again charged my card another $359.00 I called the manager once again, he told me it was his day off not to call him again. Called my bank and have called it fraudulent charges and will be taking them to court.. The total amount they have taken out is over $1000.00 for a room that was paid for in full before we even got to the hotel. Do not stay here they will steal your money! read more

All front desk employees have disrespectful attitudes only stay here if it's your only option because your vehicle will most likely get broken in too read more

This is not the place for people with disabilities and their service animals. I was told to leave because of dog hair. I placed sheets on the chair and bed so clean up would be easy. The room was not serviced for 5 days. The garbage was overflowing. It was raining the days I was there, and I accidentally tracked black wood chips in the room. It clearly states in the ADA rules, that hotels are not allowed to charge a guest for dog hair or dander. The gray-haired man told me to leave and was very rude. The beds are comfortable, yes, but everything else, I don't think so! read more

They're scam artists!! I will never again give my money to these crooks. Policy changes as they see fit, price increases depending on what kind of debit card you have. Its a total joke. The blonde Bleep Rachel at the front desk is a total Bword. She was not helpful, or polite. Nor did she have any interest in helping us figure out how to fix the situation. She had a snarky attitude and a face to match, made me feel like I was a nuisance, Not a customer. She is at the top of the list of reasons we will never be going back. Not to mention, but during a previous stay, which there have been many so you would think they would appreciate repeat customers, they double charged us for a room we had already paid for so we ended up paying twice for one night. They staff again made us feel like it was our faults and that we were the inconveniences to them and still have not tried to contact us or refund us. Do yourselves a favor and stay ANYWHERE ELSE read more

this hotel is realy bad， they didn't back to my deport money$150。and I am come back, talk to them, they said I

This is the worst hotel I've ever stayed at. Cockroach in our bathroom, floors so dirty they blacken your feet, filthy hallways, an elevator that screeches and grinds and feels unsafe (and also that is missing the fire safety certificate), no towel racks in the room to hang any towels, the phone didn't work, the safe doesn't work, and the key cards kept malfunctioning. The shower, toilet, sink, mini fridge, microwave, coffeemaker, and iron and ironing board are all in one tiny space, which means if one person is using the shower or toilet, other people cannot access the kitchen area or sink--this is extremely inconvenient. The sink drain is just a giant hole and items can easily fall into it. The room stunk, i had to buy an air freshener. And there is only one laundry room on the third floor which has two washers and two driers, all of which were duct taped closed and labeled out of order. I had to do our laundry at a nearby laundromat. The freeway is so close you hear the noise 24/7. The area is sleazy and dirty. Do NOT stay here! I wish I could give it negative stars! read more

My sister and law and her mother who just finished her last round of chemo had a pipe burst in their house they are both income restricted and so I offered to pay for them a room I drove 40 mins paid for the room and while I was leaving I saw a few homeless people in the parking lot of Burger King next door I drove over asked them had they ate on this cold night to in which they replied no I drove over to target spent $88 on groceries for them upon my return I learned the room had been locked claiming I was letting homeless stay in the room but no one had entered the room not even the comfort inn parking lot where is the humanity or compassion in the world this was truly a egregious and inhumane act I wouldn't recommend staying at the deplorable hotel where they treat people like second class citizens I'm African American and the homeless people o was helping And my in-laws are white I guess that was "suspicious" to them it's sad you can't do anything nice for anyone anymore this a disgusting place and they need to be shut down I will be writing comfort inn corporate as well as the AHLA,CHLA , Better business bureau and the city of Antioch to question their business license also they have yet to refund me read more

i used priceline to stay here on 07-17-21 until 07-18-21. priceline was fast to charge my credit card $119.97 the day i booked then i go to the comfort inn and they charge me $108.43 saying priceline is at fault. so now i paid twice for nothing. trying to get ahold of priceline is a joke. they don't want to deal with the mistake they made. do not use priceline. you will regret it. they try to overcharge and see if you actually realize the charge is there. terrible customer service. comfort inn tells you that its pricelines fault then priceline acts all surprised by the entire situation. so i spend my morning fighting for my money, i get its a hard time for everyone but priceline should not be making reservations with comfort inn if they are not on the same page. 417-592-982-79 priceline confirmation number. do your research. priceline was more expensive than comfort inn anyways. stay away from priceline at all cost. comfort inn was less than comfortable. beds are rock hard, toilets dont flush, room smells of gym socks. read reviews read more

I will not ever stay here again I wish I would've looked at yelp first it's awful first I don't like where you can just walk up off the street then the shower hot lever didn't work every time I tried to turn lever opposite way the water went off so I had to take a wash up out the sink then I'm looking through the drawers and some body left a whole drawer full of clothes so I called front desk they said what do I want them to do about it duh come get them it 2 hours after calling asking for manager then so one came and said sorry the only reason why I didn't request my refund and leave I live to far and it's to late to go home and come back to work at 3am oh but they going to hear about it and they want get my service again and I will make sure I let all my friends and family know no stars from me read more